Professional Data Recovery Services

Satisfied Customer

I work in a multinational organization, we had a case where one of our Employees dropped their laptop and hard drive stopped working.
I reached out to Secure Data Recovery and "Mitchell Moore" reached out to me in a timely manner and was able to fulfill our needs. our Employee received all his files back and is a satisfied customer.

Highly recommended.

Professional Service

Recently we lost our gage of record computer in one of our manufacturing areas, the hard drive was clicking and the PC would not boot at all. Mitchell and his innovative team were able to carefully transfer all of our data over to a new hard drive which booted our gage system up perfectly the first time it was tried. I would highly recommend Secure Data Recovery services for their prompt attention to detail and their great customer service.

Good job

They did a very good job with recovering my data. This is the second time I have used them and will use them in the future.

Excellent Customer Service

After experiencing hard drive failure on our iMac, we researched various data recovery companies and read multiple reviews on each. The high ratings Secure Data Recovery consistently received was the determining factor for choosing them. They delivered! I worked with Mitchell Moore throughout the process. He was patient with the many questions I had and was able to break down technical descriptions into terms that were clear to me. I really appreciated the quick response to emails and telephone inquiries throughout the process.

Because turn around time was not a priority for us, pricing was adjusted accordingly. Years of photos comprised the majority of data we wanted to recover, and we were completely satisfied with the recovered files!

Based on excellent customer service, price comparisons, quantity/quality of recovered data, and turn around time, we give Secure Data Recovery 5 stars!

Barb Mundis

Fantastic Service!

I will have to admit that initially I was skeptical when I sent my broken cell phone to Secure Data Recovery. I had been crying for days about the pictures I had lost. Mitchell Moore walked me through the process and now I am ecstatic to have pictures back that I had totally even forgotten about. Can't thank you all enough for your professionalism and your excellent customer service. The many memories that I once thought I had lost are now back for me to look fondly on!! Would recommend this company to anyone! Thanks again Mitchell!

Outstanding Service, from start to finish

My situation was dire, my desktop was knocked over by my kids and would not boot up, it had 10 years of vital data. To make it worse, my hard drive backup crashed a couple weeks earlier, all before I had a chance to replace it. I took it to a local computer store but they could not offer very much help after running several diagnostics and trying some various tricks of the trade. They finally said the last option was to send it to a contract data recover service (which was quoted at twice the price I was eventually quoted at SDR). I eventually found SDR who had great reviews but even after doing all my homework I was still a bit hesitant to send off my hard drive to a total stranger. After all it had all my personal identifiable information (PII). However, my representative (Mitchell Moore) quickly put me at ease by carefully explaining the entire process, and he answered the numerous questions I had. I really liked that he did not pressure me to use their service and he was very patient with me, and clearly laid out a game plan for moving forward. What I also liked was the fact that you will not be charged anything if they cannot recover data, no questions asked! This feature was not offered by other data recovery services I contacted. What I also appreciated was the fact that while Mitchell remained positive at the probability of recovering my data (all before SDR even received my hard drive) he did not sugar coat anything. He said that while there was a good chance of at least partial recovery, there are still instances where it's not recoverable. I appreciate that honesty. Mitchell kept me updated during the entire process and answered his phone every time I called. SDR also sets up a personal webpage where you can check your case status. Unlike many businesses today, you really feel like like SDR is there for you,and only you. After about 10 days he passed along the results, while there was damage to my hard drive they still recovered over 98% of my data!! I got everything back, the thousands of pictures, documents, and other items I was told was a complete loss by other "professionals" I consulted prior to SDR. Even my IT buddies at work were impressed with the amount of data recovery and the price which I paid. While data recovery is not inexpensive you won't find a better price (or better customer service) than SDR. I give them my highest recommendation, look nowhere else!

Great Service

I am a wedding photographer and was devastated and frantic when my hard drive crashed with 5 weddings on it and no back up! I found secure data recovery by searching on google and am so glad I did! They were absolutely wonderful and kept me updated the entire time! I got 98% of my hard drive recovered and got every wedding back to my clients! It was such a relief!! I am so appreciative of their service! I would recommend them to anyone! Mitch was my representative and he was great!

Professional and Competent

Mitchell and the team at Secure Data Recovery are professional and competent. If you need data recovered, they are the team to get it done.

These guys are unreal. Can't thank them enough.

I live in the UK and tried everything. I sent my data to London and various other places that basically take your money to even look at your hard drive. I thought it was game over for me. One shop managed to recover a few hundred files and told me the hard drive was dead and to move on. The data was priceless to me and I couldn't accept that. I never gave up hope, searched all over the web and found Secure Data Recovery. I sent an email explaining my predicament and that I was from the UK. Nothing was a problem for Mitchell. He told me to send the data to LA with tracking number and looked at the hard drive without taking a penny off me. Mitchell seemed confident he could rescue my data and kept me up to date throughout the process. Secure data recovery were different from anyone else I'd dealt with before and spoke to me on a personal level rather than seeing pound/dollar signs and ripping me off. Even when I emailed Mitchell(sometimes a few times a week-I was desperate) nothing was a problem for him and he always updated me with the process. After a couple of weeks Mitchell sent me the file list and had recovered over 80% of my data. I couldn't believe it. This stuff was priceless to me. It took three days to send the recovered data back to the UK. I looked through all my important files I thought I'd never see again. EVERYWHERE in the UK told me to give up because the data was gone. I spent a fortune getting ripped off. Then came these guys, they never took a penny off me until I knew exactly what I was getting back and were honest throughout. Mitchell I really can't thank you enough. Hope you liked the photo I sent you with tears of joy and my data back :) Unreal. The best in the business.

Saved the day

Mitchell Moore and Secure Data Recovery Services really saved the day. After we were hit by the NotPetya "RansomWare" attack, including our backup server, we thought all was lost, and were told as much by several IT groups. Not only were the machines un-bootable and the ransom un-payable, the MBR on all drives were toast, so we couldn't do normal data recovery efforts. Enter Secure Data Recovery Services. We sent the drives (Raid arrays) in from two separate servers and the required data (proprietary format/Not encrypted by the virus) was pulled off the un-readable drives! From the data recovered, we were able to restore both servers and loose zero data. Couldn't be happier with the results, or their service. Would recommend them to anyone with tough data problems.

Relieved! Great Service - look nowhere else!

My external hard drive failed without any warning on a Sunday morning. After a search online I found Secure Data Recovery. I called the emergency line and from there I knew exactly what to expect. Jeremy Provchy was my main point of contact throughout the process. It was not an easy time, but Jeremy made it easier. He is very attentive and thorough. I got all my data back. It wasn't cheap, but comparable to the rest out there. What you get tough is a top notch customer support and transparency in costs and service which I did not sense elsewhere. When you are faced with the potential loss of 10+ years of personal data, money becomes less relevant while trust becomes your priority. You need to trust who you are giving your hardware with your data. Trust them. They are worth every penny! I did not see anyone from Secure Data Recovery when I dropped my hard drive, not even an actual office and that I have to admit made me a little nervous. Everything happens in the cyberspace or over the phone. I got over my nervousness as Jeremy was very responsive and so the others on the phone. All in all I am very glad that I found Secure Data Recovery. Thanks Jeremy and the team for managing a 100% recovery of my data!

Awesome service!

We had a 3TB drive fail and parts of it were not backed up. (My bad) Secure Data was able to recover over 2,000,000 files from the drive. Only one file, an iPhone movie, was not recoverable. The drop off of the bad drive and delivery of the replacement were very professionally done. Signatures were required at both drop off and recovery, and the process unfolded on the timeline they outlined before I had agreed to send them the drive. Overall, I am very satisfied with the result and highly recommend their service.