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Professional Data Recovery Services

Data recovery is the process of accessing and recovering information from digital media that is not accessible through standard means. This is a necessary service in a variety of situations from user error and deletion, to mechanical and physical damage on your storage device. If you are experiencing data loss, you need to contact a certified data recovery company to restore your digital life.

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Secure Data Recovery has over a decade of experience in recovering data from all device types including RAID, hard disk drive, flash drives, and more. Our experienced engineers have seen every device failure scenario and boast an overall 96% success rate. We invest heavily in our Research and Development to create and implement innovative data recovery methods for existing and emerging media on the market. This commitment to staying ahead of the curve in a competitive market in addition to our numerous certifications make us the most reliable data recovery service in the industry.

We offer a variety of recovery services to fit your data loss scenario including:

Hard Drive Recovery

Secure Data Recovery works with desktop or laptop hard drives and external drives in every failure scenario from hard drive clicking to the device not booting up.

Apple Mac Recovery

Our engineers specialize in Mac OS systems and can treat iMacs, MacBooks, and iPhones without voiding your warranty.

Laptop Data Recovery

Whether it be a Lenovo, Asus, HP, or any other laptop model, our engineers can recover data from a crashed laptop hard drive, accidental overwriting of laptop data, and more.

Desktop Data Recovery

We provide a full set of media repair and recovery services for your desktop computers. We recover your files from Windows, Mac, Linux, Unix, and all other operating systems.

RAID Data Recovery

Our secure imaging process for failed RAIDs keeps your original hardware from experiencing further damage. Our engineers use proprietary tools to recover your data from all RAID types.

RAID Repair

Our engineers repair damaged RAIDs in a Class 10 ISO 4 certified Cleanroom. We will offer a comprehensive disaster recovery plan to avoid downtime after a RAID failure.

SAN Data Recovery

We are trained to work with all manufacturers of Storage Area Networks (SAN) including HP, NetApp, EMC, Dell and more. Secure Data Recovery can retrieve your files from both physically and logically damaged SAN storage.

NAS Data Recovery

NAS systems require professional recovery services to return your files to you promptly. Secure Data Recovery has the fastest turnaround times in the industry for NAS systems.

Server Data Recovery

Servers are larger storage systems that require extensive work. Our engineers will repair your server and recover your data while minimizing your downtime that results from data loss.

Tape Data Recovery

Digital data tape offers reliable backup for decades that reduce costs for businesses. When these tapes do fail, Secure Data Recovery engineers will treat your physically damaged DLTs, LTOs, and other data tape models.

Database Data Recovery

Our experts have experience with all database types including Oracle, SQL, Access, and more. We have a 96% success rate for database data recovery and use the highest security protocols during the recovery process.

Encrypted Recovery

Other data recovery companies may struggle with encrypted data recovery services, but we have unparalleled experience with EFS and all other encryption implementations. We will return your encrypted files to you on secure transfer media.

Remote Data Recovery

Secure Data Recovery has the latest remote recovery tools that keep the entire process confidential for the client. We employ secure handling procedures for the recovered data.

On-site Data Recovery

We provide on-site professional data recovery services for the most difficult and sensitive data loss situations. Our data recovery experts can perform recovery services on any device in your business setting.

SSD Data Recovery

SSDs are a popular type of flash memory for storing critical data both individually and at an enterprise-level. We are prepared to rebuild and recover from SSD and SSD-HDD hybrids without risking media damage.

USB & SD Card Services

We have developed innovative techniques for data recovery on USB flash drives, SD Cards, and any other flash memory type. We can treat both physically and logically damaged devices.

File & Email Recovery

If you need one email or an entire archived email chain recovered, our specialists treat each email file recovery with the same level of quality service.

Mobile Recovery

We employ certified mobile phone recovery experts to work on both Android and Apple mobile devices. Secure Data Recovery can securely access lost messages and application data without voiding warranties.

Digital Forensics

Our team of examiners use the latest tools in digital forensics to find court-admissible evidence of digital crimes for business, private, civil or criminal lawsuits.

eDiscovery

Legal professionals rely on our eDiscovery process to find digital data relevant to a case while abiding by Federal Rules of Civil Procedure.

Additional Services

Our services include database conversion, secure media disposal, media conversion, and more. The facilities in which we work are equipped to handle procedures on all digital devices.

Service Options

We tailor our customer service to the needs of the client with standard service, expedited service, and emergency service options. Solve your data loss issue with the fastest turnaround times in the industry.

Emergency Services

When you need access to your critically important data in a hurry, Secure Data Recovery offers emergency services with an average turnaround of 48 hours. We offer the best set of options for professional data recovery and media repair and will produce quality service while minimizing your downtime.

Our Secure Process

When you choose any of our data recovery services, the process begins when you ship your media directly to our lab or drop it off at one of our over 250 locations nationwide.

After performing diagnostics on your media, our engineers will determine the price point and estimated turnaround time for the recovery on your device. If the client approves, our engineers will perform the recovery and will not charge any more than the agreed-upon price, even if the recovery requires more work than anticipated.

When the recovery is completed, our engineers will deliver your recovered files to you on FIPS 140-2 Level 3 Certified transfer media for total security of your files in transit.

Why Choose Our Services?

Secure Data Recovery engineers have successfully recovered data from media that was considered to be unrecoverable by other companies. We have successfully performed data retrieval on fire and water damaged cases, encrypted devices, and logically damaged media.

We respect our clients’ privacy as proven by our SSAE 18 Type II Certification. We perform all of our work in-house without any third party access. In our secure environment, we use Class 10 ISO 4 Cleanrooms for recoveries, giving you the best chance at receiving your files back.

We use proprietary tools and have performed data recovery services on every type of device on the market. If for some reason we are unable to recover your files, we stand by our “no data, no recovery fee” guarantee. We understand how important your data is to you and offer a variety of services to fit your data loss needs. Call us at 1-800-388-1266 to start a case.

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Customer Reviews (674)

Average Rating:
4.9

This service was rated 4.9 out of 5.0 based on 674 review(s)

  • Reviewed on Jan 21 2022  |  Seattle, WA

    Excellent Customer Service by Jonathan Nguyen

    Patience, kindness, informative, and communicative are words that describe Jonathan''s customer service. Jonathan helped me from start to finish with my hard drive. I had a lot of questions and there were times where Jonathan had to wait a while for a response, but he was always prompt with his responses. Jonathan also assisted with making sure that I could afford the cost and advocated for me to have a lower cost. I really appreciated his time, effort, and communication. Thank you!!

  • Reviewed on Jan 21 2022  |  Malvern, PA

    Attention! Attention!

    The title of this review says it all--Tim Rutan could not have been more attentive to my case and his prompt communication throughout the process put my mind at ease that my materials were in good hands. I can not speak to the data recovery piece because the cost was much more than I anticipated--but even then, Tim was willing to see if anything could be done. He is professional and courteous.

  • Reviewed on Jan 21 2022  |  Mukwonago, WI

    Awesome company to do business with.

    Elliot fisher is a great employee within the company that is always willing to assist in making sure the customer has a great experience. Very quick and timely responses with a professional approach. Doesn’t get any better. Thanks again for providing a great service.

  • Reviewed on Jan 21 2022  |  Washington, DC

    Prompt, Courteous Service with Jonathan Nguyen

    I had an external hard drive with a physical USB port connection issue that made it impossible to access what was the only remaining copy of my data after I accidentally erased the data on my backup drive. Jonathan promptly called me after I submitted my contact form submission after 5pm ET and I consistently had prompt, courteous customer service throughout the data recovery process. Secure Data Recovery was able to repair the external hard drive and the irreplaceable data previously only found on it.

  • Reviewed on Jan 20 2022  |  Riverside, CA

    Saved My Life

    My external drive stopped working and I had my entire career saved on it. I stopped by a few places and they all said they would take a look at it for a fee, but would not guarantee anything.

    I found Secure Data Recovery said they would check it out and not charge me if they cannot successfully retrieve my files. They sent me a prepaid envelope and I shipped off my drive. Soon after I was sent an email saying my chances of retrieving my documents were good. I approved the work and was back in business thanks to Secure Data Recovery. I highly recommend them.

  • Reviewed on Jan 20 2022  |  Valencia, CA

    Highly Recommended!

    I just happened to find this company after I had trouble accessing my Western Digital My Passport drive. The company was one of three recommended by the Western Digital support site, and since it was relatively close to me, I decided to take my drive to their facility. I dropped it off with Jacob, one of their techs, and he treated me with respect and professionalism. Elliot, my account representative, soon contacted me and gave me the particulars. I had three options, and since I''m cheap and didn''t need the data in a hurry (it was a backup drive), I chose the least expensive option. It wasn''t inexpensive by any means, but Elliot assured me that if no data was recovered, I wouldn''t be charged. I was encouraged by our communication, so I decided to proceed.
    I got all of my data back, and it took about a month (which was within their time estimate). I hope I don''t have to fix another drive, but if I had to, I would not hesitate to call on Secure Data again!

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