Professional Data Recovery Services

Close call

I had a catastrophic hard drive failure and contacted Secure Data. Mitchell called me right away and was in constant contact the entire process either via telephone or email. He served as a great psychologist calming me down.
99.9% of my data was recovered.
I really appreciate Mitchell and his team out there. Life savers. - Don 8/17/17

Good service

After searching and going through various recovery service company, i finally found a company that helped me recover my data from unrecoverable media. They were professional and very genuine in offering help.
I totally recommend them for any one who needs help in recovering lost data.
Really good experience... Thank you

Second to none

I own-operate an IT business. I used Secure Data Recovery for 2 clients and enjoyed their process and results so much I signed my company up as a partner.

Excellent Service

I received excellent service from my rep, Mitchell Moore, who gave me outstanding customer service with my issue including quick responses and my newbie questions. Would recommend and work with again. Thanks!

Hard drive recovery

I had both my back up hard drives crash on me. They contained my wedding photos and practically all of my family photos. A friend reccomended data recovery. Service was fantastic Frederick Wright was assigned my case and was very helpful throughout the process. They were very wonderdul to work with and understood my financial limitations. Thank you very much.

Saved our... data!

Any time a client says, "The computer won't boot up!", it's a bad day for the IT guy. It's an even worse day when the IT guys can't get the hard drive to respond at all. Secure Data Recovery was able to step in and save the day! Overnight delivery and next day diagnoses gave us confidence that we were in good hands. Mitchell was extremely responsive, courteous and professional. We had our data back in our hands within 6 days using the Emergency data services option (one day extra due to FedEx delayed delivery on return trip). If you find yourself needing data recovery services, look no further than Secure Data Recovery!

Complete recovery

I found Secure Data Recovery after attempting unsuccessfully to recover data from an unreadable external drive within the UK. The instructions for sending my drive internationally were clear. Responses to all my e-mailed queries were prompt. All payments from the UK to the US were straightforward. My overall expectations were exceeded and the process was very smooth with regular updates from my account manager. All my data was recovered and 100% successful and the data sent back to me on a new hard drive without any problems. Thanks to SDR for all your efforts.

A Good Experience

I must admit that I didn’t hold much hope for the data on the hard drive. I had just verified with the user that it was OK to format the drive and erase all the data to install a new operating system. Immediately after clicking on the “continue” button, the user yelled that she was missing a bunch of pictures.

I clicked on the “cancel” button, and stopped the format process.

My research indicated that “Secure Data Recovery Services” was a reputable data recovery firm.
I dropped off the HD at the local depot and started to worry.
A day later one of their support people emailed me with some questions, made no promises, and said he would get back to me.
A few days later he emailed me a few more questions, and indicated that they could retrieve some files but not the file names. I authorized the “raw” recovery process. The user would have to look at the files and then rename them from a “number.ext” format to “name.ext”. Apparently the “raw” recovery process included the correct extension name.

Several days later I got an email indicating that the recovery had been completed and they would ship me the recovered data. Several days after that I received a package via courier. I took a solid state hard drive (already equipped with a USB cable) out of the box and plugged it into a computer.
As near as I could make out they managed to recover everything. All the user has to do now is read the files and rename them.
Thank you, Secure Data Recovery Services, you turned a bad experience into a much better experience.

Excellent Service

I had a hard drive crash on my lap top 3 weeks ago. The recovered hard drive was back in my hands 10 days later. I was very impressed with their service. the App was slick as well. it was nice to be able to see real time updates on the process of my order. I wouldn't have any hesitation recommending SECURE DATA RECOVERY to anyone. Mitchell Moore did a great job walking me thru the process.

Hard Drive recovery

Due to inattention to detail on my part, I lost at least a decade worth of personal and financial files when my external hard drive just quit. I had been having intermittent problems with the drive when I would boot my computer. It finally would not boot at all and would not allow the computer to finish the power on sequence. Local computer support were not able to recover more than a minimal amount of data. An internet search for help lead me to Secure Data. Frederick Wright was assigned my case and was helpful and straight forward in his explanation of the process and chances of success. I recently received my new back up drive with a good portion if not all of the files I thought I had lost. Thank you very much.

Life Saver!

The process was very smooth and seamless. Mitchell stayed in contact with us throughout the process and they were very understanding about the limitations our client had money wise. I'd recommend them in a heartbeat.

very please

Our data were recovered and secure data recovery were very responsive to the unique purchasing/payments requirements of our institution.