24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

iPhone Data Recovery Services

Professional iPhone Data Recovery

There are currently over 900 million iPhones in use worldwide. Features that are specific to iOS devices include synched messaging, universal software updates, and ease-of-use with backups and Bluetooth connectivity. Unfortunately, something that isn’t specific to a mobile device is data loss. iPhones and iPads will experience both physical and logical failures at some point throughout their life cycle. Secure Data Recovery has been recovering data from iPhones since the first device came to market in 2007. Our engineers have decades of experience in retrieving files from iOS devices of every make and model.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Request Help

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Use our simple online form to set up a new case and we will contact you shortly.

» Submit a Help Request

Common Data Loss Scenarios

While iOS devices are considered to have higher levels of security, that doesn’t mean that failures can’t occur in other ways. Secure Data Recovery engineers have seen all types of device failures and have been able to retrieve files in each situation including:

  • Main logic board failure
  • Fire damage
  • Water damage
  • Firmware Corruption
  • Accidental Deletion
  • Malfunction during software update

We use proprietary tools within our Class 10 ISO 4 Cleanroom to recover your data while keeping your device in its original condition. This environment, paired with our SSAE 18 Type II Certification for security ensures your sensitive information is kept secure throughout the entire recovery process.

Identify your Apple Device

What type of iPhone / iPad or iPod do you have? Find, identify and lookup serial number of you apple device using the tool below. Just enter a model number found on the back of your device to identify the exact type.

Please enter the model number found on the back of your device:

NOTE: To find a model number look on the back of your Apple Device. See Example

Our Data Recovery Process for iPhones and iPads

Secure Data Recovery is the most certified company in the industry and has an overall 96% success rate in retrieving files from iOS devices. We work with all makes and models from the original iPhone to the iPhone 11 and the iPad Pro, Mini, and Air. After you send your media to us using our prepaid FedEx shipping label or one of our over 250 drop-off locations nationwide, we will perform a diagnostic evaluation including turnaround time and price quote.

Once a price quote is approved, there will be no added expenses, even if the recovery takes longer than originally planned. We offer a variety of service options to meet your recovery needs including emergency services with an average turnaround time of 48 hours. We begin the recovery process by imaging the data on your iPhone to work from a copy of your files. This protects the device from experiencing further damage.

Our engineers understand that iPhones and iPads are designed with encryption within the application processor. When working on failed logic boards, we remove the application processor, and NAND chip and transplant them to a working logic board from our on-site inventory. Data can then be downloaded using our proprietary software. This respects the privacy of the encryption and doesn’t void a user’s warranty on the device.

No matter what your failure scenario, we can recover the following from your iPhone:

  • Contacts
  • Call History
  • Photos
  • Videos
  • Messages
  • Notes
  • Projects created in iOS apps
  • And more
iPhone Data Recovery Service

Our iPhone Data Recovery Service recovers contacts, files, images and all other data from any iOS device.

What to Do When Your iPhone Fails

When your iPhone, iPad, or other iOS device fails, the best thing to do is turn off your device immediately to avoid further data loss. Do not use recovery software, as this does not guarantee that all of your files will be recovered and could potentially overwrite the data you need during setup. Call a data recovery professional with a proven record of recovering data from iPhones, iPads, and all other iOS devices.

Secure Data Recovery completes thousands of iPhone recoveries each year and boasts the following certifications:

  • SSAE 18 Type II Certification
  • Class 10 ISO 4 Cleanroom
  • GSA Approved Contractor
  • A+ Rating from the Better Business Bureau

Our customer service representatives are available 24/7 to answer your questions about the recovery process and start your case. We also have a convenient online customer portal for clients to track their device throughout the recovery process. We pride ourselves on security, which is why we ensure your iPhone data is kept secure even after it leaves our lab. Secure Data Recovery is the only company with FIPS 140-2 Level 3 Validated data handling practices. This means your recovered data will be returned to you on a hardware encrypted storage device for complete security.

If you need data recovery on your iPhone, iPad, or other iOS device, choose Secure Data Recovery. Our experienced engineers and state-of-the-art recovery tools contribute to our 96% success rate and in turn, customer satisfaction. Our commitment to the client is further evidenced by our “no data, no recovery fee” guarantee. To start your risk-free case today, call us at 1-800-388-1266.

Customer Reviews (22)

Average Rating:

This service was rated 5.0 out of 5.0 based on 22 review(s)

  • Reviewed on Aug 15 2020  |  Missoula, MT

    Thanks Kurt!

    It was great getting to work with Kurt throughout this whole process. He was incredibly communicative through every step of the way. I had two iPhones with water damage sent in, one of which was months old and had no business getting saved. SDR was able to return all data from this old phone. With the other phone, had I not sent it in to get worked on by another company before, SDR would have been able to return my photos. My advice: go to these guys immediately as they are the best option to save your data. Very grateful to have my photos back, as I took a cross country road trip following college graduation, and want to have those memories forever. Thanks SDR!

  • Reviewed on Jul 22 2020  |  Centereach, NY

    10/10 Highly Recommend

    Chris was very helpful and responsive throughout the entire process. Wouldn''t recommend anyone else! He is very knowledgable and reachable, 100% recommend.

  • Reviewed on Apr 27 2020  |  Vestavia Hills, AL

    Very Knowledgable

    Chris was very helpful and attentive with getting my device mailed out and delivered back to me. Also he was very knowledgeable about my device and problems that are consistent with the IPhone X Max, as to why it might have went it to a boot re-loop. I''d definitely recommend this company.

  • Reviewed on Apr 21 2020  |  Harper Woods, MI

    Chris McMacken - Pretty much saved my relationship

    So, long story short I "accidentally" washed my girlfriends iPhone. Not a good moment in our relationship. Enter Chris from Secure Data Recovery. The world is shut down due to the COVID-19 Pandemic and I didn''t think anyone would give me the time of day yet alone help me get out of this situation. Chris made the experience effortless from the emailed shipping label to ongoing service updates and ultimately a full recovery sent back on a secure drive. A little more than what I thought this was going to cost but the professionalism and reassurance not only was worth it but pretty much saved my relationship. Helpful Hint: check the bed linens before putting them into the wash.

  • Reviewed on Apr 1 2020  |  Hiram, GA

    iPhone Crash

    I was the lucky winner of an iPhone crash during routine update back in December. Unfortunately, my phone was not properly backed up when the update was attempted leaving me with a loss of 9,000 photos and videos. I was devastated and tried all the “Apple” fixes before realizing there was nothing anyone could do... or so I thought. That’s when I found Secure Data Recovery. I was skeptical at first that this would even be possible, but Chris was so helpful in explaining the process and extremely patient with me as I tried to work out finances for recovery. I would highly recommend them to anyone who is needing data recovery!

  • Reviewed on Mar 31 2020  |  Knoxville, TN


    Chris was awesome! Helpful all the way through. Thank you thank you! Will definitely be using them again if I ever need anything.

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