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Flexible Data Recovery Options for Any Case

We have a range of data recovery options to restore lost files on any storage device. Our reliable data recovery services offer in-lab, remote, and on-site retrieval with multiple plans available, including 24/7 support. We have resolved over 100,000 cases and restored billions of files for companies and people worldwide. Our team has seen it since 2007, allowing us to develop flexible service options for all situations. Trust the fast, secure service with certified experts, a transparent process, and a No Data, No Recovery Fee guarantee.

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800-705-3701

Data Recovery Options Tailored To Your Needs

Data loss cases are often unique. They typically feature different devices, failures, and file types. Your storage could have severe physical damage or logical errors. It might need a custom solution or modified utilities. Each of those variables impacts the outcome. However, we believe that the service should remain consistent. To that end, our staff will outline the data recovery process and review your service options. So you can make the best choice.

In addition to retrieving files inside a state-of-the-art Class 10 ISO 4 cleanroom, we provide these data recovery options:

Remote Service

Some cases require an immediate solution. Our remote services reduce downtime following data loss from logical issues. After being granted access to the network, our technicians can begin to recover data without handling the device. This option is ideal for agencies or businesses reluctant to transport large-scale storage systems or sensitive data. You will have instant access once we restore files. We can retrieve deleted data from all RAID levels and address file corruption remotely.

Bottom Line: We connect to your network and restore data. It does not get any quicker than this.

On-Site Service

Sometimes, catastrophic failure leads to data loss on hardware that cannot leave the premises. In that case, our engineers can come to you. We have traveled around the world to recover critical files for clients in public and private sectors. Our on-site services use specialized tools to diagnose the problem and perform hard drive repair in a safe environment. We conduct on-site recoveries in a mobile clean cell to minimize the risk of further damage and data loss. You do not have to relinquish control of confidential files with us.

Bottom Line: We bring our advanced tools anywhere in the world within a day.

Data Recovery Plans and Pricing

We understand that data recovery costs play a role in these decisions. That’s why our staff works hard to supply customers with several data recovery options. We adhere to a secure, straightforward process with fair pricing and a data recovery costs -No Data, No Recovery Fee guarantee. You get your data back, or pay nothing. We also include our encrypted external drives with multi-factor authentication (MFA) as transfer media for enhanced security. Whether you’re looking for emergency data recovery services or something more relaxed, we have an option that fits your needs.

Here are our data recovery plans:

Standard Service

A core plan with a free diagnostic, no-risk quote, and an estimate of success. Standard service gives you all the information to make the best decision. Featuring quicker turnarounds than the same service from other companies.

Inbound Shipping: Prepaid FedEx label provided for domestic customers.

Diagnostics: Within 72 hours of arrival.

Support: Phone and lab support are available Monday through Friday from 9 AM to 5 PM.

Timeline: Between 5 and 9 business days.

Return Shipping: FedEx 2Day on an encrypted drive up to 2 TB.

Expedited Service

An upgraded plan with all the essentials for those on a tighter schedule. Expedited service delivers a free diagnostic and quote in a shorter timeframe. Reclaim your lost data faster than ever.

Inbound Shipping: Prepaid FedEx label provided for domestic customers.

Diagnostics: Within 24 hours of arrival.

Support: Phone and lab support are available Monday through Saturday from 9 AM to 9 PM.

Timeline: Between 2 and 4 days.

Return Shipping: FedEx 2Day on an encrypted drive up to 6 TB.

Emergency Service

An around-the-clock plan when reversing data loss is critical and urgent. Emergency service provides non-stop support until the completion of your case. The top choice for reducing downtime and getting back to business.

Inbound Shipping: Prepaid FedEx label provided for domestic customers.

Diagnostics: Upon arrival.

Support: Phone and lab support are available 24/7, including nights, holidays, and weekends.

Timeline: Less than 48 hours.

Return Shipping: FedEx Priority Overnight on an encrypted drive up to 6 TB.

Note: These figures represent the average duration of a typical case. The exact timeframe depends on many details that are unique to your device. Therefore, we cannot guarantee the above timeframes. However, our team is still committed to providing the best possible results in the shortest amount of time.

Note: There are two options if the recovered data exceeds 2 TB (Standard) or 6 TB (Expedited and Emergency). Customers can send us transfer media or pay for additional storage at the market rate.

Reliable Data Recovery Process

1. Free Consultation

Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.

2. Free Diagnostics

We diagnose the issue inside a certified cleanroom and develop a tailored plan to recover data.

3. Review & Decide

Our team provides a detailed report with a free quote and outlines service options for your case.

4. Guaranteed Result

You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.

Why Choose Secure Data Recovery

Our approach has not changed after almost two decades of recovering data. We remain committed to a secure, transparent process that achieves the best outcome possible. In fact, we have set many privacy and security standards in our industry. Our service also continues to research and develop new methods to restore data on damaged or defective devices.

These are some of the benefits of choosing our professional data recovery services:

Reliable data recovery services for any storage media or failure type
Leading 96% success rate
No Data, No Recovery Fee guarantee
Cutting-edge hardware and forensic-grade software
Free inbound shipping, diagnostic, and quote
SSAE 18 SOC 1, 2, and 3 Audited
FIPS 140-2 Level 3 Validated

Contact Us To Discuss Your Data Recovery Options

Trust the certified company with flexible data recovery options and tailored plans to deliver the best results. We have decades of experience with all types of data loss and the expertise to restore lost files. Our engineers recover petabytes of important data each year. They can do the same for you.

Call us at 800-388-1266, request help from one of our experts, or find a location to discuss your data recovery options.

Frequently Asked Questions

Ready to talk?

Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.

If you’re experiencing data loss, don’t hesitate to reach out to us right now.

Talk To an Expert

Ready to talk?

If you’re experiencing data loss, don’t hesitate to reach out to us right now.

Talk To an Expert