Flexible Data Recovery Options

We specialize in data recovery services for all types of storage devices. Whether you need help in our lab, remotely, or at your location, we offer flexible service options to fit your situation, including support available 24 hours a day, 7 days a week. Since 2007, we have resolved over 100,000 cases and recovered billions of files for businesses and individuals around the world.

With 19+ years of experience, our certified experts deliver fast, secure service through a clear and transparent process, backed by our No Data, No Recovery Fee guarantee.

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Our customers rate our services:
4.9 of 5
star rating
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Data Recovery Plans and Pricing

Whether you’re looking for emergency data recovery services or something more relaxed, we have an option that fits your needs. We understand that data recovery costs play a role in these decisions. That’s why our staff works hard to supply customers with several data recovery options.

Standard Service

Within 2 weeks

Diagnostics: Within 72 hours

Support: Phone and lab support are available Monday through Friday from 9 AM to 5 PM

Timeline: 5 - 9 business days

Return Shipping: FedEx 2Day

Expedited Service

Within 1 week

Diagnostics: Within 24 hours

Support: Phone and lab support are available Monday through Saturday from 9 AM to 9 PM

Timeline: 2 - 4 days

Return Shipping: FedEx Priority Overnight on an encrypted drive up to 4 TB

Emergency Service

As soon as possible

Diagnostics: Upon arrival

Support: Phone and lab support are available 24/7, including nights, holidays, and weekends

Timeline: Less than 48 hours

Return Shipping: FedEx Priority Overnight on an encrypted drive up to 6 TB

Note: These figures represent the average duration of a typical case. The exact timeframe depends on many details that are unique to your device. Therefore, we cannot guarantee the above timeframes. For Expedited and Emergency services we include our encrypted external drives with multi-factor authentication (MFA) as transfer drive.

Data Recovery Options Tailored To Your Needs

Data loss cases are often unique. They typically feature different devices, failures, and file types. Your storage could have severe physical damage or logical errors. It might need a custom solution or modified utilities. Each of those variables impacts the outcome. However, we believe that the service should remain consistent. To that end, our staff will outline the data recovery process and review your service options. So you can make the best choice.

Remote Data Recovery

Some cases require an immediate solution. Our remote data recovery services reduce downtime following data loss from logical issues. After being granted access to the network, our technicians can begin to recover data without handling the device. This option is ideal for agencies or businesses reluctant to transport large-scale storage systems or sensitive data. You will have instant access once we restore files. We can retrieve deleted data from all RAID arrays, Virtual Disks, NAS, SAN storage systems and address file corruption remotely.

Bottom Line: We connect to your network and restore data.

On-Site Data Recovery

Sometimes, catastrophic failure leads to data loss on hardware that cannot leave the premises. In that case, our engineers can come to you. We have traveled around the world to recover critical files for clients in public and private sectors. Our on-site data recovery services use specialized tools to diagnose the problem and perform hard drive repair in a safe environment. We conduct on-site recoveries in a mobile clean cell to minimize the risk of further damage and data loss. You do not have to relinquish control of confidential files.

Bottom Line: We bring our advanced tools anywhere in the world within a day.

Why Choose Secure Data Recovery

Our approach has not changed after almost two decades of recovering data. We remain committed to a secure, transparent process that achieves the best outcome possible. In fact, we have set many privacy and security standards in our industry. Our service also continues to research and develop new methods to restore data on damaged or defective devices.

Benefits of choosing our service:

  • 96% Documented Success Rate
  • Class 10 ISO 4 Certified Cleanroom
  • SSAE 18 SOC 2 Type II and SOC 3 Audited Process
  • ISO 9001:2015 Certified Quality Management System
  • Convenient Nationwide Locations
  • No Data, No Recovery Fee Guarantee

Your Data is Safe & Secure With Us

Our verified and secure process safeguards your data at every stage of recovery, including the secure destruction of damaged devices.

We undergo regular SSAE 18 audits to demonstrate how we store and manage data while restoring files. Furthermore, we adopt the latest strategies to defend against cyber threats. Our team also follows FIPS-validated data handling practices from start to finish.

We even return your data on encrypted drives or over secure servers to prevent unauthorized access in transit. It shows our commitment to ensuring personal and private data stays that way.

We Helped Thousands Get Their Lost data Back

With over 7,233 satisfied customers & counting, we are proud to provide the service and results that exceed customer expectations.

Our Customer Reviews

Average rating 4.9 star rating

Rating based on 7,233 reviews

User Rating

Jul 10, 2026
5
Star Rating
Recovered our data quickly

We had a laptop crash and Bitlocker appeared to corrupt the data. Our recovery keys weren''t working and the drive was completely inaccessible. Kyle responded quickly, the team was able to fully recover all of our critical files and we received the drive back within a week. Great service.

User Rating

Jul 09, 2026
5
Star Rating
Arrived faster than expected; Easy to work with

I inherited the project of getting my department''s hard drive fixed, and Jason Molinaro made the transition a breeze. There had been months of a gap in communication before I took over, and he picked it up like nothing had happened. Communication was great, questions were answered with little delay, and the drive was delivered far quicker than expected.

User Rating

Jul 07, 2026
5
Star Rating
Great Results; Faster than Expected

I knew the end was in sight for our old home desktop, but I still hadn't adequately backed up the mechanical hard drive. When it crashed, I compared options and contacted Secure Data. Kyle responded right away and walked me through the process - they were obviously very familiar with this type of failure. Once I agreed to the job and dropped off the drive, they got back to me quickly with the assessment and cost estimate. I agreed, based on 'routine' priority, but they completed the work faster than expected. They were able to do a full recovery and I haven't found anything missing. I have our new desktop up and running with all our historical files and information. There were no cost surprises and they kept me informed along the way. Great technical work and great customer service!

Contact Us To Discuss Your Data Recovery Options

Trust the certified company with flexible data recovery options and tailored plans to deliver the best results. We have decades of experience with all types of data loss and the expertise to restore lost files. Our engineers recover petabytes of important data each year. They can do the same for you.

Call us at 800-388-1266, request help from one of our experts, or find a location to discuss your data recovery options.

about us

Secure Data Recovery was founded in Los Angeles, California in 2007, we began with a single location and a simple mission: to ensure no one has to lose their valuable data to unexpected hard drive failures or accidents.

Today, we are a leader in the data recovery service industry, maintaining a 96% success rate across all storage devices. We have labs across North America and the United Kingdom. And we have helped over 100,000 customers worldwide, from Fortune 500 companies to home users.

Yet, our personalized approach remains the same. Our certified engineers know the importance of data and treat each case with the utmost care. Because we still believe that no one has to lose priceless files or memories.

Find Secure Data Recovery near you

Secure Data Recovery has a nationwide network of certified cleanrooms and convenient locations. You can access our services at over 120+ locations across the U.S.

Frequently Asked Questions

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