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How Much Does Data Recovery Cost?

How Much Does Data Recovery Cost?

It’s probably the most common question our team is asked: How much does data recovery cost? The truth is: It depends. Many factors are considered when determining data recovery costs, and every case is unique. We understand how confusing data recovery pricing may seem. Especially if you are dealing with data loss for the first time. That’s why we’ve worked hard for over a decade to provide the most comprehensive and transparent data recovery services available.

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Determining Data Recovery Costs

When choosing a provider, it’s important to choose one that is transparent about how they determine data recovery costs. They should base the price of data recovery services on the condition of the storage device and the scope of work required to successfully restore the data. What does that mean exactly? It means that the service depends on the time and difficulty of recovering the data.

With Secure Data Recovery Services, every case begins with a free diagnostic. This evaluation is done in one of our secure, audited labs and performed by experienced engineers. Each of our engineers has a unique skill set. Specializing in the exact device type and failure issue for your storage media.

Once we receive the device and run diagnostics, we’ll provide you with a detailed report and a non-obligatory recovery quote. The diagnostic report will allow us to determine how much of the data is recoverable and all of the work involved.

Our quotes are precise, ensuring that the cost of your data recovery will never increase with us. Even if the recovery process becomes more difficult than originally expected. The quote is payable upon successful completion and backed by our No Data, No Recovery Fee guarantee.

Do’s & Don'ts That Can Affect Cost

Follow these simple recommendations to help reduce your data recovery pricing. Often, when trying to DIY a solution, it can make things worse. Remember, the first recovery attempt is the most important one. It may be better to reach out to a professional for help.

First, shut down the affected device.

The goal here is to prevent overwrites and/or file system damage if you’ve had an accidental deletion. If your device has physical damage, you don't want to damage the components inside the device further. It’s best to turn the device off completely.

If you are using software for formatted or deleted files - do not extract the data onto the same device you are scanning.

  • Do not run data recovery software on a physically failed device.
  • Do not restore your laptop or desktop to a previous point if unable to boot.
  • Do not run invasive commands such as chkdsk on your drive or computer as it may cause irreversible file system damage and file corruption.

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What Variables Affect Data Recovery Pricing?

You can search the internet for data recovery pricing, and you’ll likely find several sites offering costs ranging from hundreds to thousands of dollars. The truth is that no one can determine the cost without taking into account all of the variables involved. For example, let's say we have two identical devices that both need recovery services. However, one device was sitting at the bottom of the ocean for a week, and the other wasn't. The process to recover data from each device will most likely be very different. The device with corroded components will be much more difficult and time-consuming and will need particular expertise.

In the absence of specific knowledge about your device and without a thorough diagnostic to find the cause of failure, these are simply just guesses. These guesses say very little about how much you will spend to restore your data to working condition.

Per-gigabyte or flat rates are the least effective measures for achieving fair and honest pricing. The amount of GB makes no difference in the scenario above, yet the cost would differ. In other words, many factors determine the cost of data recovery.

Some factors that determine pricing include:

  • Type of Device
  • Type and Complexity of Failure
  • Physical State of the Device (Water or Fire Damage and Corrosion)
  • Equipment Needed
  • Replacement Parts and Components
  • Proprietary Software
  • Knowledge and Experience

Secure Data Recovery Services maintains state-of-the-art facilities equipped with proprietary software and hardware. To ensure you get the best chance for a successful recovery from virtually any digital storage device or scenario, give us a call today.

Data Recovery Cost Variables Explained

Time Investment

Data recovery engineers spend years gaining the technical expertise and practical experience required to achieve successful results. The more experienced they are, the better results they can achieve. Professional data recovery services can cost in the range of $100 to $300 per hour, depending on the difficulty associated with the recovery process.

Our certified engineers hold the most credentials in the industry, allowing us to achieve a 96% success rate. If for any reason we can’t successfully recover your data, you pay nothing. It’s that simple. No recovery? No fee.

Data recovery engineers inspecting hard drives

Industry Leading & Proprietary Data Recovery Tools

Our technicians use a wide range of tools and specialized equipment for both non-invasive and invasive data recovery. These might include software utilities for locating and extracting lost data or specialized hardware, such as head combs or drive spindle replacement tools.

Complex data recovery cases often demand proprietary, forensic-grade tools that allow manual access and retrieval. These projects require certified Class 10 ISO 4 cleanrooms, soldering stations, and specialized data recovery software and hardware. That is a sign of a service that can achieve the best results and fastest turnarounds.

Professional data recovery labs cost hundreds of thousands of dollars to build and maintain. Our state-of-the-art, audited facilities can resolve any data loss scenario, regardless of device or failure.

Secure Infrastructure & Regularly Audited

Commercial space and the necessary physical and cybersecurity mechanisms to ensure the safe handling of customer data are essential for any professional data recovery provider. Physical security includes in-person monitoring, alarm systems, and interior/exterior surveillance.

Security is at the heart of data recovery services. In addition to all physical security precautions, our labs undergo regular third-party audits, to ensure that all data handling procedures are certified.

Secure Data Recovery Services undergoes voluntary third-party SSAE 18 SOC 1, 2, and 3 audits to verify the effectiveness of over 80 cybersecurity protocols. We routinely help customers recover highly sensitive and confidential information, keeping that data safe at every stage of the process.

Naturally, there is a high cost associated with the infrastructure controls we employ. However, they are essential to providing our customers with the confidence that their data is kept secure and confidential throughout the process.

Replacement Components

When it comes to providing quick turnarounds, having ready access to parts for a wide variety of storage devices is vital. Each component needs to be matched using several identifiers. These range from the manufacturer and model all the way down to the specific firmware or the date of manufacturing. Professional data recovery companies collect and classify hundreds of replacement parts for various storage devices. Some of the devices include hard drives, solid-state drives (SSDs), mobile phones, and other storage devices.

Moreover, in order to enable file-level recovery, any device that is broken or not performing properly must be repaired to a state in which it is either fully or partially functional. For this reason, having access to a library of components is essential. These components include read/write heads, controllers, microchips, and much more. Our ability to provide our customers with the highest success rates in the industry relies on this huge collection.

Our Company maintains partnerships with major device manufacturers. This gives us the inside edge for complex data loss scenarios that never threaten any existing product warranties. These partnerships also allow us to keep pace with rapid technological advancements. This way, we can respond effectively to current and emerging data loss threats.

Research and Development

Creating new tools and utilities is important for keeping up not only with the ways existing media can fail but also with the rapid evolution of storage technologies. In the same way that manufacturers are discovering more effective ways to store data, data recovery firms face the challenge of adopting new solutions to the increasingly complex ways data can become corrupted or lost. For this reason, we invest heavily in R&D.

Data recovery is not always possible with available tools. Every data loss case is unique. Often, the techniques required to resolve specific data loss scenarios don't exist. In these instances, new techniques need to be created. Secure Data Recovery Services has dedicated research and development teams for each major media type. We’re able to help where others fall short.

Why Choose Secure Data Recovery Services?

We strive to ensure that every aspect of our business operations, including customer service, pricing, and data recovery procedures, are performed honestly and transparently. And we provide proof. The results of our third-party cybersecurity audits and certifications are available to customers on our website.

In addition, our data recovery engineers maintain a documented 96% success rate. This rate is the highest in the industry.

We use the same tools and security practices to successfully restore data for all of our customers. That includes government agencies, the military, multinational corporations, small and medium-sized businesses, and individuals.

These are some of the benefits of choosing professional data recovery services.

We know that cost matters, and we work hard to give our customers the best value for their money. That’s why we stand by our No Data, No Recovery Fee guarantee. If for any reason we can’t recover your lost data, you pay nothing.

Call us at 800-388-1266 to speak to a data recovery specialist and take the first step toward recovering your data.