virtualization

Virtualization Data Recovery for VMware, Hyper-V & More

Secure Data Recovery Services is the most reliable name in the industry for virtual machine data recovery. We specialize in restoring disk images from virtualized systems with hosted or bare-metal hypervisors.

Our engineers have extensive experience with Hyper-V and multiple VMware platforms, including vSphere, ESXi, and Fusion. We also have expertise with cross-platform and large-scale environments.

Our team has helped thousands of businesses and home users recover data from failed virtual machines (VMs). All backed by a No Data, No Recovery Fee guarantee.

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Our customers rate our services:
4.9 of 5
star
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We Helped Thousands Get Their Lost data back

With over 7,150 satisfied customers & counting, we are proud to provide the service and results that exceed customer expectations.

Virtual Machine Data Recovery Services

Unlike the standard hard drive cleanroom data recovery process, virtualization presents an additional set of challenges in order to get lost data back. These challenges are not addressed by out-of-the-box commercial data recovery software utilities. Virtual servers run multiple virtualized operating systems on a single physical server by partitioning all of the server's shared resources, including the hard disk space where the data is stored, into separate sets allocated to each virtualized system. Regardless of the failure type, we have worked with that scenario before. Whether you are experiencing a failure with your redundant array of independent disks (RAID), NAS, SAN, SSD, and HDD, we can help. We have also addressed corrupted virtual disk files and accidentally deleted files from within a virtual disk. In the process, we have a documented 96% success rate at retrieving working files or you pay nothing with our “No Data, No Recovery Fee” guarantee. Trust the experience of Secure Data Recovery engineers to recover your lost data safely and securely.

Data Recovery Experts for All Virtual Environments

We provide several options to suit our clients’ data recovery needs, including in-lab, remote, and onsite services. In cases where the physical storage is not accessible via standard commands, our professional data recovery services are called upon to repair the physical storage and then rebuild the virtual environment to regain access to the data. The following failure types require input from our data recovery engineers.

Reliable Hyper-V Data Recovery Services

We provide several options to suit our clients’ data recovery needs, including in-lab, remote, and onsite services. In cases where the physical storage is not accessible via standard commands, our professional data recovery services are called upon to repair the physical storage and then rebuild the virtual environment to regain access to the data. The following failure types require input from our data recovery engineers.

What To Do When a Hyper-V System Fails?

Microsoft Hyper-V allows IT admins to create and manage virtual machines (VMs) with multiple operating systems (including Linux and Windows) running on one system. Since administrators can configure the virtual machines with different amounts of shared memory, hard disk space, and network connectivity, a single physical failure can take down the entire infrastructure. When a failure occurs, you need to quickly identify and address the problems. Sometimes, that requires seeking professional help. Start with the following steps:

Professional VMware Data Recovery Services

Our certified engineers perform VMware data recovery on all servers and virtualized systems, including vSphere, ESXi, Fusion, vSAN, and more. We also understand what it takes to recover data from virtual machines (VMs) in cross-platform and large-scale environments. Our advanced hardware, forensic-grade software, and unique expertise means we can extract VMDK files and their metadata. Data loss is often not an option for a failed VM. Trust the most reliable data recovery service with more virtual machine and RAID experience than other companies.

What To Do When a VMware System Fails?

Failed virtual systems need immediate attention from qualified VMware data recovery experts, especially when virtual hard disk issues prevent access to mission-critical data.

Note any error messages. If your system uses email or digital alerts, get a copy of the exact error codes. Our data recovery engineers can use this information to evaluate your case more accurately. We intimately understand what data loss inside a virtual environment means to our customers and offer 24x7 emergency data recovery service when you need the data back immediately. Under this option, our teams recover many virtual systems in less than a day, drastically limiting your downtime after an unexpected disaster. Contact us to discuss your situation.

Virtualization Data Recovery Reviews

Average rating 4.9

Rating based on 16 reviews

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User Rating

Jan 29, 2026
5
Star Rating
Great Overall Experience

Quick to respond and highly detail-oriented. Our issue was promptly triaged, and the work was clearly scoped so we knew what to expect from the start. The team did a phenomenal job overall, and once the work was completed, our data was fully recovered. I would highly recommend them for anyone in a bind when dealing with potential data loss.

User Rating

Jan 06, 2026
5
Star Rating
Excellent customer engagement

Had two drives fail in my RAID array, and Kyle provided the best support!Even though the drives had already been unusable at home for 8 months and this was definitely not an urgent fix, he was very prompt and clearly communicated all through the process and explained the diagnostic results.Turned out my wife and i decided that the value of the personal docs and data did not justify the cost of restoring the disks and we didn''t move forward with the fix. But still it was a very satisfying customer experience!

User Rating

Dec 31, 2025
4
Star Rating
Friendly and professional. Great customer service

I had an old raid card die on me and corrupt the configuration stored on the drives. Kyle was very good to deal with, he noted that the drives were physically sound, but the configuration info was corrupt and would require manual reconstruction. He kept in constant contact with me informing of the progress. My budget did not allow me to move forward with the recovery. However, I suspect that his team would be able to successfully perform the recovery. Great customer service.

Reliable Data Recovery Process

1
1. Free Consultation

Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.

2
2. Free Diagnostics

We diagnose the issue inside a certified cleanroom and develop a tailored plan to recover data.

3
3. Review & Decide

Our team provides a detailed report with a free quote and outlines service options for your case.

4
4. Guaranteed Result

You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.

Flexible Service Options

Every case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:

Standard Service
  • Diagnostics within 72 hours.
  • Turnaround between 5 and 9 business days.
Expedited Service
  • Diagnostics within 24 hours.
  • Turnaround between 2 and 4 days.
Emergency Service
  • Immediate diagnostics.
  • Around-the-clock service. Less than 48 hours.

In addition, we provide service options beyond our standard work in advanced labs and certified cleanrooms. Our skilled engineers also excel in remote and on-site data recovery. We can use a network connection to restore data lost due to logical errors or bring our cutting-edge tools to you.

Uncertain about what data recovery service you require? We understand that a sudden drive failure is a challenging situation to handle. Let our engineers guide you in selecting the appropriate data recovery solution. Call us today to speak to an expert.

Experiencing Emergency Data Loss?

call us 24/7

800-388-1266

Data Recovery Service Solutions

Uncertain about what data recovery service you require? We understand that a sudden drive failure is a challenging situation to handle. Let our engineers guide you in selecting the appropriate data recovery solution. Call us today to speak to an expert.

in-lab

Is your device completely dead? This is exactly what we specialise in. Our certified ISO 4 Cleanroom Lab is built to ensure your device is serviced in the best recovery environment. Conveniently drop off your device or take advantage of our free shipping and we will take care of the rest.

Certified Labs
onsite data recovery

Equipment too large to move or too sensitive? No problem for our experts. We can scramble a team to be anywhere in the world with our equipment and tools in about 24 hours to handle your data loss situation. We are trusted specialists at solving unique data loss challenges.

We Come to you
remote data recovery

Something deleted, corrupted or just disappeared but storage is still online? Just get us an internet connection and let our service team recover your data. You will then access it immediately. Recovery can’t get any faster than this.

We Connect remotely

How To Recover a Virtual Machine Using Software

In circumstances where the virtual disk is visible, and shows the correct size but is not accessible through native commands, a DIY solution might be possible with the right tools, saving you time and money. The software development team at Secure Data Recovery has performed thousands of jobs requiring Microsoft Hyper-V, VMware data recovery, and virtual machine data recovery. Over the past decade, we have developed powerful tools for internal use in our laboratories to rebuild, restripe, and reassemble VMFS data. Now, we are offering a light version for commercial use, so that our customers can easily resolve their own virtual disk when possible. SecureSoftware Virtual Disk Media Heal allows users to correct data corruption and supports the following:

*Important note about DIY data recovery. When possible, stop all writes to the affected virtual disk and make a copy of it to another storage device. Never download any new files or software inside the affected virtual environment, as that may cause data to be permanently overwritten. Not sure what data recovery option you need? We offer a free evaluation on all storage devices. Call 800-388-1266 now to speak to a data recovery advisor.

About Us

Secure Data Recovery Services was started in 2007 with a single location and over the past decade grew into one of the world’s largest data recovery companies helping customers recover data with extraordinary capabilities. Powering the success behind our world class services are the talented teams of engineers who develop our state-of-the-art tools and procedures which enable us to recover data from the most challenging data loss circumstances.

Our team is truly passionate about data storage and thrives on the customer satisfaction which comes from reuniting users with their lost data. Our goal is to deliver the best results technologically possible while maintaining the strictest security controls through our numerous industry specific security attestations including regular SSAE18 SOC 1, 2 & 3 audits.

Secure Data Recovery Services has built a solid reputation as the most trusted data recovery provider with a fully transparent and certified process demonstrating that our facilities, processes, and staff exceed industry standards.

From single external hard drives, SSD’s, mobile devices to enterprise NAS, SAN, and RAID failures, we are ready to help recover from digital disasters, anywhere.

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