My external hard drive got damaged when my young son knocked it off our table accidentally while I was searching through family photos. I immediately panicked; went into shock, trying to pick it up to see if my data was still there. It would not read my files or even open. After exhausting many options in reaching out to family who are in the IT field and taking my device to other data agencies, I was left to believe that all was lost forever. My drive had been so damaged and suffered what they said is ''rotational scoring'' and possibly recoverable, but in most cases, not likely. My aunt, who had used Secure Data before, recommended their service and I called without a thought, thinking my prayers may have been answered. They were! James, was so compassionate and helpful in hearing my concerns and walked me through the entire process. I wished I had known of Secure Data from the beginning, but I trust God aligned me with them at the right perfect time and I am so grateful! I appreciate the hard work, professionalism, and kindness James showed me. Thank you Secure Data!