24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Emergency Same Day Assistance

Hard Drive Recovery Services from an Industry Leader

Hard Drive Data Recovery Services

Secure Data Recovery is an industry leader in hard drive recovery with state-of-the-art tools and engineers with decades of experience. We can recover data from any type of hard drive and are confident in our ability to recover files from any type of failed hard drive and deliver your data to you.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

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Use our simple online form to set up a new case and we will contact you shortly.

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Secure Data Recovery can recover data from hard drives in any data loss scenario, whether physical or logical and are experts at performing hard drive recoveries from these issues:

  • Clicking
  • Dead Heads
  • Torn heads
  • Scratched
  • Stuck Motor
  • Platter Damage
  • Accidental File Deletion
  • Reformatted
  • Environmental Damage (water damaged or fire burned drives)

Hard Drive Failure Sounds: Typical noises of a failed hard disk drives.

00:21
00:00
Clicking Heads
/
HGST 320 GB Hard Drive - Clicking Heads
  • Clicking Heads
    HGST 320 GB Hard Drive - Clicking Heads
    00:00:21
  • Dead Heads
    HGST 320 GB Hard Drive - Dead Heads
    00:00:14
  • Torn Heads
    Hitachi 1 TB Hard Drive - Torn Heads
    00:00:20
  • Scratched
    Hitachi 2 TB Hard Drive - Scratch
    00:00:25
  • Stuck Motor
    Seagate 500 GB Hard Drive
    00:00:20

Click on any of the links below to view our data recovery capabilities for different types of hard drives, operating systems and hard drive manufacturers.

Featured Hard Drive Recovery Services

Our technology allows us to perform data recovery on hard drives of all types, regardless of physical size or issue. Here are some types of common hard drives that we can recover from:

Desktop Data Recovery Services

Desktop Data Recovery

When failures occur, desktop hard drive require treatment in a certified Cleanroom. This page explains our process for identifying issues and recovering data from standard desktop drives.

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Laptop Data Recovery

Laptop Data Recovery

Laptop hard drives commonly fail due to physical shock, electronic issues or liquid damage. We deliver high success rates for laptop drives by using specialized tools to protect media throughout the data recovery process.

» More

Hard Drive Data Recovery

External Hard Drive

Several factors can influence the chances of success for external hard drives, and this page details how our technicians limit risks while ensuring exceptional results.

» More

SSD Data Recovery

SSD Data Recovery

Solid-state drives (SSDs) are rising in popularity, and while these devices are relatively robust, they can still fail for a number of reasons. We offer a full set of data recovery options for all SSD brands.

» More

All hard drives are treated with the same certified technology, and our data recovery engineers follow strict security procedures to protect recovered data from unauthorized access. When it comes to recovering data from a failed hard drive Secure Data Recovery Services maintains high overall success rates of over 96 percent.

We Work With All Hard Drive Operating Systems

We currently provide hard drive data recovery services for all operating systems. Operating system can affect the logical (non-physical) portion of the data recovery process, and we employ a team of skilled software technicians to treat every case as effectively as possible.

Apple Registered Partner

Apple

Secure Data Recovery Services employs Apple Certified Mac Technicians (ACMTs) to safely recover files from all types of Mac OS devices.

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Microsoft Approved

Microsoft

Our hard drive data recovery services provide an excellent resource for Microsoft Windows users, and cutting-edge technology ensures dependable results for all versions of the operating system.

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Linux Data Recovery

Linux

Linux systems require dedicated attention, especially when file corruption and other logical issues occur. We support every Linux distribution along with other Unix operating systems.

» More

Our technicians have experience with every operating system that is available on hard drives. We can find appropriate solutions for any type of physical or logical hard drive failure. Our R&D team creates all of our software and hardware tools in lab, which allows us to recover your hard drive and give you fast results with unequaled security.

We Work With All Hard Drive Manufacturers

Secure Data Recovery Services provides options for all hard drive brands, and our services never void your active product warranties. As a recognized leader in our industry, we are recognized by many of the world's most popular hardware vendors. Ask a member of our team how to submit your warranty after data recovery is performed on your hard drive.

Seagate Approved

Seagate

We are a Seagate Data Recovery Partner, and our verification gives you peace of mind as your case progresses. View this page for our partner certificate and more information.

» More

WD Data Recovery

Western Digital

This page showcases our options for Western Digital hard drive owners. We maintain a partnership with Western Digital and offer customer-focused services with special discounted rates.

» More

Toshiba Registered Partner

Toshiba

Secure Data Recovery Services is a Toshiba Registered Business partner, and we support all Toshiba devices including hard drives, solid-state drives and servers.

» More

Samsung Registered Partner

Samsung

We are a Samsung Registered Business partner and offer simple warranty-safe data recovery options for all Samsung product owners. Our services include hard drive data recovery, flash media recovery and more.

» More

We also support other hard drive brands not listed above. Our large onsite hardware library allows for efficient and dependable results, and every case is treated with appropriate security controls to provide a private experience.

Tips for Increasing Your Hard Drive Recovery Success Rate

If your hard drive is exhibiting any of the failure signs below, follow the tips to increase your chances of a full recovery.

  • Clicking, Whirring, or Grinding Noises - immediately power down the device
  • Water Damage - remove the battery and other memory chips from the device and let it dry out.
  • Fire Damage - do not use the drive or attempt to open it up
  • Deleted or missing files - do not use the drive and turn it off to avoid overwriting information.

Do not open the hard drive to attempt a DIY recovery as you could cause irreversible damage and render your files unrecoverable. Call a professional data recovery company with proper security certifications and a Cleanroom facility for recovery.

Questions and Answers

Why do hard drives fail?

What does hard drive recovery cost?

How do engineers recover my data from the hard drive?

What if I only need certain files back?

Can I use hard drive data recovery software to fix my system?


Hard Drive Recovery Video Reviews:

Mechanically Failed Hard DriveFailed Read & Write Heads With Surface Damage on Western Digital 4TB Hard DriveFormatted Windows 1TB Hard DriveMechanically Failed Western Digital 1TB Hard DriveMechanically Failed Seagate Mac 4TB Hard DriveMechanically Failed Western Digital 500GB Hard DriveFormatted Samsung 2TB Hard DriveFailed Read & Write Heads on Seagate 2TB Hard DriveFailed Read & Write Heads on a 500GB LaCie Hard DriveEdward Hard Drive RecoveryFailed Read & Write Heads on a Seagate Hard DriveFailed Read & Write Heads on Mac Seagate 3TB Hard DriveMechanically Failed Mac Toshiba 1TB Hard DriveStuck Motor on a Windows formatted Seagate 500GB Hard DriveMechanically Failed Seagate 250GB Hard DriveLogical Failure of Seagate 160GB Hard DriveFailed Read & Write Heads on Formatted Seagate 500GB Hard DrivePower Issue on Seagate External Hard DriveFailed 500GB Toshiba Hard DriveWD Logically Failed 3.5 inch Hard Drive Recovery
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Customer Reviews (860)

Average Rating:
4.9

This service was rated 4.9 out of 5.0 based on 860 review(s)

  • Reviewed on Jul 12 2020  |  Albuquerque, NM

    Chris McMacken was tops

    Great communication skills and great follow-up customer service. Way too expensive for my budget, but the results justified the expense.

  • Reviewed on Jul 10 2020  |  Philadelphia, PA

    Chris Macken is the best !!

    I am a fine artist located in Philadelphia and was torn to pieces when my hard drive died. It was also the beginning of Corona in which eventually I went on to take the lives of two of my family members. I was struck with a financial lost and was unable to pay right away for the services right away.

    Not only was Chris kind and cool and collected he understood what I was going through - reassured me that I would be okay and not only talked to his manager so I can pay in small installments gave me time which allowed me to pay for the hard drive and I was able to recover all my art and lost files. I am so thankful for Chris and for his ability to be patient, kind, and most importantly he believed me and what I was going through and trusted that I would deliver on my word which I did.

    I am so thankful for Chris and I will always recommend him and his services.

  • Reviewed on Jul 10 2020  |  Milton, GA

    Great Data Recovery Experience

    In an attempt to recover the data on my external hard drive, I had tried a local company but they were unable to assist. Chris McMacken at Secure Data was the 1st person I contacted via phone and he was reassuring all the way through. He explained the process and whilst on the phone emailed me FedEx shipping label for me to ship my drive to their office. In a matter of days they confirmed they could recover all of my data and yesterday I got back my new external drive with all my data on it as promised. I will definitely be recommending Secure Data (especially Chris) to anyone I know with any data loss related issues. Thank you so so much!!

  • Reviewed on Jul 9 2020  |  Mercer Island, WA

    Fantastic service in recovering my family videos

    I lost all my family videos on the Snapfish site and was pretty devastated. Fortunately I had them on old computers, but they no longer had active operating systems or passwords that I could remember. Jake Gambatese was my customer service point who was fantastic and helpful, and in the end they were able to recover all of my video files off of the hard drives. Thank you very much certainly great to have those important memories back!

  • Reviewed on Jul 9 2020  |  Fresno, CA

    Happy with the service

    I haven’t received my hard drive yet, but Chris told me they recovered 100% of the data, which is great! I couldn’t quite afford the price of the service, but they were willing to work with me on price. Chris was always quick to respond with updates and answered any questions I had.

  • Reviewed on Jul 7 2020  |  Marietta, GA

    Data Recovery

    This was my 1st ever data recovery. Chris McMacken Was extremely helpful and responsive throughout the process. I had concerns abt what data or how much data they could recover and they ended up recovering pretty much everything. Mush better than any of the other companies I reached out to. Two thumbs up!! ???? ????

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