Professional Hard Drive Recovery

We specialize in professional hard drive recovery services whether your hard drive is clicking, grinding, not powering up or effected by a virus, data deletion or reformat. No job is too complex for our experts.

Need immediate assistance with a dead hard drive? Our team is here to provide you with emergency hard drive recovery support 24x7. We understand that hard drive failure scenarios cause substantial distress, and we work around the clock to minimize the downtime for our customers.

What can we recover for you today?

Reviews Hard Drive Recovery Service

Average rating 4.9
This servise was rated 4.9 out of 5.0 based on 1562 review(s)
Rory Jones

Thank you!

Eric at Secure Data Recovery was very helpful and professional. The process was explained well and the turn around time was very fast. My hard drive failed with no warning and I couldn''t access important files. Secure Data recovered the entire drive except for one bad file that I didn''t need. Great work, thank you!

Verified
Rex Regun

Data Recovery Savior

My water resistent iPhone fell into some shallow water and just stopped working, thanks a lot apple. But Secure Data recovery was able to recover it all without much issue. When I informed apple of the problem they sent me to another data recover company that wants to charge an arm and a leg for the job. But thanks to this company and the hard work of my customer service rep Scott, I was able to g... Read More

Verified
Teri Flack

Teri Flack

When my computer crashed I was not worried as we had an external backup in the server. When the IT department pulled the backup they realized it was not backing up the one drive that I was literally doing all my work in. It was years worth of work and I was in an utter panic. We called trying to find anyone who might be able to help with this extremely dire situation. One of the companies we c... Read More

Verified
James Seward

Data Recovery

I was in a panic after a WD 1TB external drive failed to import. The drive contained 5 years of photography workshop photos and additional files. Scott McMacken and Secure Data Recovery were extremely competent in helping me navigate the data recovery process. Communication was timely; instructions were clear; expectations for successful data recovery were realistically explained. In the end, they... Read More

Verified
Bryan Rivera

Professional Service

Scott M. was very prompt and helpful at each step of the process, and let me know about all of the available options and expectations. It''s not the first time I have used Secure Data Recovery and it won''t be the last because of Scott and the rest of the team. Thank you.

Verified
Robert Klein

Great Service

Jake is amazing! He helped me through the entire process and was very responsive. Like I expected to wait for days to get a response but was always happily surprised to see a response with in the same day most times if not with in the same hour. 10 out of 10 service!

Verified

CERTIFIED Hard Drive Recovery Company

Our people
Extraordinary data recovery engineers with decades of hands-on experience repairing damaged hard drives from the most complex scenarios.
Our process
SSAE18 SOC1, 2 and 3 Audited. Transparent procedures documenting every possible precaution is taken to preserve the confidentiality and security of our customers’ information.
Our facilities
ISO-4 Class10 certified cleanroom lab with anti-static flooring and state-of-the-art air filtration system to eliminate harmful particles which may damage sensitive hard drive components during hard drive repair
Our security
FIPS 140-2 Level 3 validated storage data return. Military grade & simple to use data encryption for recovered data.
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Secure Hard Drive Recovery Process

  • We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.
  • Once the diagnostics are complete, and the data recovery options are clear we provide a firm no-obligation price quote.
  • Upon approval, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed utilities to recreate file systems and partition table information.
  • The finished product is the recovered data transferred on a brand-new secure device.

We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.

HARD DRIVE FAILURETypes

Modern hard drives are a technological marvel and contain numerous highly sensitive components easily susceptible to physical, electrical, mechanical or logical failures.

The most common physical and electrical problems include bad sectors, read/write head crash or stiction, PCB failure, drive motor and bearing failure, all of which cause the hard drive to cease normal operations and require hands-on drive repair inside a specialized cleanroom environment.

Logical
  • Encryption
  • Virus/Malware
  • Reformat
  • Deleted Data
  • Ransomware Attack
  • SA & Firmware Errors
Physical
  • Read Errors
  • Bad Sectors
  • PCB failure
  • Fire Damage
  • Water Damage
Mechanical
  • Clicking Heads
  • Dead Heads
  • Torn Heads
  • Scratched
  • Stuck Motor

Experiencing any of these failures? Stop and immediately power down the hard drive then contact a professional data recovery company for a consultation.

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Clicking Heads
Clicking Heads
00:00:21
The clicking sound of a failing drive often indicates problems with the movement of the drive's read/write actuator.
Dead Heads
Dead Heads
00:00:14
This clicking sound is made when the actuator arm continuously resets itself because the read/write heads have failed.
Torn Heads
Torn Heads
00:00:20
This clicking and buzzing indicates damage to the HDD read/write head(s), which processes data stored on the disk platter(s).
Scratched Platter
Scratched Platter
00:00:25
This high-pitched whine usually signals scratches in the disk platter(s) that prevent read/write heads from processing stored data.
Stuck Motor
Stuck Motor
00:00:20
A buzzing or chattering sound coming from your HDD device could indicate a stuck or damaged spindle motor.
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HDD DATA RECOVERY for any OS and Manufacturer

Hard drive failure affects nearly 26% of users worldwide, and you need a data recovery company that can handle any scenario to give your data the best chance of being recovered. We have successfully performed HDD repair and subsequently recovered data from tens of thousands of hard drives with every type of OS and file system.

We are partnered with the world's most popular hard drive manufacturers. Our data recovery services will not void the manufacturer's warranty in most cases, and we can issue a letter documenting all hard drive repairs upon completion of our work.

Frequently Asked Questions

  • Why do hard drives fail?

  • What does hard drive recovery cost?

  • How do engineers recover my data from the hard drive?

  • What if I only need certain files back?

  • Can I use hard drive data recovery software to fix my system?

HARD DRIVE Data Recovery Video Reviews

Mechanically Failed Hard Drive
How It Works Customer Success Story - San Diego, CA, James K
Failed Read & Write Heads With Surface Damage on Western Digital 4TB Hard Drive
Formatted Windows 1TB Hard Drive
Mechanically Failed Western Digital 1TB Hard Drive
Mechanically Failed Seagate Mac 4TB Hard Drive
Mechanically Failed Western Digital 500GB Hard Drive
Formatted Samsung 2TB Hard Drive
Failed Read & Write Heads on Seagate 2TB Hard Drive
Failed Read & Write Heads on a 500GB LaCie Hard Drive
Edward Hard Drive Recovery
Failed Read & Write Heads on a Seagate Hard Drive
Failed Read & Write Heads on Mac Seagate 3TB Hard Drive
Mechanically Failed Mac Toshiba 1TB Hard Drive
Stuck Motor on a Windows formatted Seagate 500GB Hard Drive
Mechanically Failed Seagate 250GB Hard Drive
Logical Failure of Seagate 160GB Hard Drive
Failed Read & Write Heads on Formatted Seagate 500GB Hard Drive
Power Issue on Seagate External Hard Drive
Failed 500GB Toshiba Hard Drive
WD Logically Failed 3.5 inch Hard Drive Recovery
Western Digital External Hard Drive Recovery
Documentary filmmaker Rick Beyer lost important footage for a video project and turned to Secure Data Recovery to get it back
When his iMac update went wrong, high school teacher Steve reached out to Secure Data Recovery to restore his precious files.
Angelica kept important videos and photos on her G-Technology external hard drive. Unfortunately, her HDD experienced severe logical issues; SecureData was able to recover the files from her device.
Janus’ external HDD experienced physical damage that caused read errors, preventing him from accessing his video files. SecureData recovered 99% of his lost data.
Krysta’s Toshiba hard drive was a necessity to her professional photography business. SecureData was able to recover her critical documents and photos.
When Brian’s iPhone became unusable through accidental physical damage, SecureData was able to recover precious photos and videos of his father.