Hard Drive Recovery

Professional Hard Drive Recovery

Secure Data Recovery Services is the industry leader in hard drive recovery with state-of-the-art tools, innovative techniques, and certified ISO-4 Class10 cleanroom facilities. Since 2007, our data recovery engineers have been recovering failed hard drives from every OS, file system, interface, manufacturer, and failure type with over a 96% success rate.

Need immediate assistance with a dead hard drive? Our team is here to provide you with emergency hard drive recovery support 24x7. We understand that hard drive failure scenarios cause substantial distress, and we work around the clock to minimize the downtime for our customers.

What can we recover for you today?

Desktop Drive Laptop Drive External Drive Hard Drive Repair

Hard Drive Recovery Reviews

Average rating 4.9

This service was rated 4.9 out of 5.0 based on 1,707 review(s)

Reviewed on Nov 23 2022 | Bellevue, WA

Great technical and customer service

Thank you so much Eric and Team for the great work you did to recover my critical data out of a defective hard drive and in a timely fashion. You were also very responsive and gave us statuses when you hit milestones, which was very reassuring, so thank you for that as well. It''s super stressful to lose precious and very personal data and know know whether we''ll be able to get it back, and if yo... Read More

Verified

Reviewed on Nov 18 2022 | Nashville, TN

Excellent Service

I was given a recommendation for Secure Data Recovery for a failed external hard drive, and I could not be happier. They were able to quickly diagnose the issue and recover the data that we needed. It would have been devastating to our company if not for them! Also, I have to give a massive shoutout to Jake Gambatese for being extremely helpful throughout the process and communicating efficiently.... Read More

Verified

Reviewed on Nov 17 2022 | Spavinaw, OK

Disaster Averted

I am beyond grateful that Secure Data Recovery was able to pull my data of a bad hard drive. Due to the nature of my business, I am required to keep my client''s records for several years. I failed to backup my data in a timely manner and as a result lost one full year of records when my hard drive crashed. I could have been facing fines in excess of what the recovery service costs. This was defin... Read Moreitely worth every penny. Great job.

Verified

Reviewed on Nov 17 2022 | Sanford, NC

Fantastic Service and Quick Response

Nothing but great things to say about Secure Data Recovery! Scott was incredibly patient with my ignorant questions, had fast service, and kept me informed the entire process. They were able to recover all of my data from the failed external hard drive and I will definitely be using them in the future if I have any problems come up on other devices!

Verified

Reviewed on Nov 16 2022 | Freeville, NY

Excellent Service!

The IT department at my office recommended Secure Data Recovery for a failed external hard drive, and I'm so glad I followed their advice! Jake Gambatese, the customer service rep assigned to my case, was very friendly, professional, and willing to answer my questions. The whole process, from shipping the drive to SDR to getting the data back on a new solid state drive, went smoothly and much fa... Read More

Verified

Reviewed on Nov 16 2022 | Wellman, IA

Speedy, competent responses

While the data recovery process can be slow and cumbersome, Scott helps it by being responsive to calls and emails in better-than-average times. Unlike a lot of CSRs, you know you will get a communication back from him, and in a short time. Just that assurance is helpful for stressful times like data loss.
Great to work with you Scott!

Verified

Certified Hard Drive Recovery Company

Our people

Extraordinary data recovery engineers with decades of hands-on experience repairing damaged hard drives from the most complex scenarios.

Our process

SSAE18 SOC1, 2 and 3 Audited. Transparent procedures documenting every possible precaution is taken to preserve the confidentiality and security of our customers’ information.

Our facilities

ISO-4 Class10 certified cleanroom lab with anti-static flooring and state-of-the-art air filtration system to eliminate harmful particles which may damage sensitive hard drive components during hard drive repair

Our security

FIPS 140-2 Level 3 validated storage data return. Military grade & simple to use data encryption for recovered data.

Secure Hard Drive Recovery Process

We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.
Once the diagnostics are complete, and the data recovery options are clear we provide a firm no-obligation price quote.
Upon approval, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed utilities to recreate file systems and partition table information.
The finished product is the recovered data transferred on a brand-new secure device.

We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.

Hard Drive Failure Types

Modern hard drives are a technological marvel and contain numerous highly sensitive components easily susceptible to physical, electrical, mechanical or logical failures.

The most common physical and electrical problems include bad sectors, read/write head crash or stiction, PCB failure, drive motor and bearing failure, all of which cause the hard drive to cease normal operations and require hands-on drive repair inside a specialized cleanroom environment.

Logical

Encryption
Virus/Malware
Reformat
Deleted Data
Ransomware Attack
SA & Firmware Errors

Physical

Read Errors
Bad Sectors
PCB failure
Fire Damage
Water Damage

Mechanical

Clicking Heads
Dead Heads
Torn Heads
Scratched
Stuck Motor

Experiencing any of these failures? Stop and immediately power down the hard drive then contact a professional data recovery company for a consultation.

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