Hard Drive Recovery Services - Secure Data Recovery Services

Professional Hard Drive Recovery

Secure Data Recovery Services is the industry leader in hard drive recovery with state-of-the-art tools, innovative techniques, and certified ISO-4 Class10 cleanroom facilities. Since 2007, our data recovery engineers have been recovering failed hard drives from every OS, file system, interface, manufacturer, and failure type with over a 96% success rate.

Need immediate assistance with a dead hard drive? Our team is here to provide you with emergency hard drive recovery support 24x7. We understand that hard drive failure scenarios cause substantial distress, and we work around the clock to minimize the downtime for our customers.

What can we recover for you today?

Desktop Drive Laptop Drive External Drive Hard Drive Repair

Hard Drive Recovery Reviews

Average rating 4.9

This service was rated 4.9 out of 5.0 based on 1636 review(s)

Reviewed on Aug 6 2022 | Loveland, OH

Fast response and great customer service

Eric Dvorin was my case manager and was super responsive and proactive on keeping us informed on the progress of recovering out 2 TB external drive. Answered all our questions and they were able to recover nearly 100% of the data. Some would say its a bit pricey but the results and customer service are hard to debate. Hopefully, will never need their services again but if we do, we know where t... Read Moreo go!

Verified

Reviewed on Aug 4 2022 | Salt Lake City, UT

Great customer service

Scott McMacken was great at keeping me up to date on the progress of my data recovery. Secure Data was very quick to let me know the status of the drive. I will be using them again. I highly recommend their services.

Verified

Reviewed on Aug 3 2022 | Palm Springs, CA

Great Service and Knowledge

Daniel Novak was extremely helpful. His knowledge, questions and answers always were presented with respect and kindness.

As a "Senior" I was really glad of his professionalism. By the way the company is great too!!! My IT person highly recommended the company, and I am really glad they were able to help.

Thank you everyone and Thank YOU Daniel!!!!

Verified

Reviewed on Aug 3 2022 | Zionsville, IN

Awesome Customer Service and Work Efforts

Unbelievable recovery efforts by Secure Data. Honestly, I did not think they would be able to recover the full data, as the hard drive had significant platter damage, but they did their magic and recovered 99.9% of all files, which was amazing. They worked sector by sector to recover the data; worth every penny of the fees paid for the recovery. Scott M, the CS Tech was knowledgeable and made ... Read More

Verified

Reviewed on Aug 2 2022 | Atlanta, GA

Excellent Customer Service

Scott McMacken was instrumental in keeping me updated on the status of my harddrive repair and made it very easy to understand the issues with my equipment and how to navigate company resources online to ensure that everything was done properly. In addition, he is very personable and was always a pleasure to speak to on the phone. It felt like talking to a human being, and I think that will always... Read More

Verified

Reviewed on Aug 2 2022 | Saint Louis, MO

Great ownership of my request

Scott McMacken has been awesome to work with. Scott guided me through the recovery process, options, and odds of recovery. Even after our first call, Scott was completely responsive to my follow up questions and kept me informed of the recovery status along the way.

Verified

Certified Hard Drive Recovery Company

Our people

Extraordinary data recovery engineers with decades of hands-on experience repairing damaged hard drives from the most complex scenarios.

Our process

SSAE18 SOC1, 2 and 3 Audited. Transparent procedures documenting every possible precaution is taken to preserve the confidentiality and security of our customers’ information.

Our facilities

ISO-4 Class10 certified cleanroom lab with anti-static flooring and state-of-the-art air filtration system to eliminate harmful particles which may damage sensitive hard drive components during hard drive repair

Our security

FIPS 140-2 Level 3 validated storage data return. Military grade & simple to use data encryption for recovered data.

Secure Hard Drive Recovery Process

We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.
Once the diagnostics are complete, and the data recovery options are clear we provide a firm no-obligation price quote.
Upon approval, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed utilities to recreate file systems and partition table information.
The finished product is the recovered data transferred on a brand-new secure device.

We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.

Hard Drive Failure Types

Modern hard drives are a technological marvel and contain numerous highly sensitive components easily susceptible to physical, electrical, mechanical or logical failures.

The most common physical and electrical problems include bad sectors, read/write head crash or stiction, PCB failure, drive motor and bearing failure, all of which cause the hard drive to cease normal operations and require hands-on drive repair inside a specialized cleanroom environment.

Logical

Encryption
Virus/Malware
Reformat
Deleted Data
Ransomware Attack
SA & Firmware Errors

Physical

Read Errors
Bad Sectors
PCB failure
Fire Damage
Water Damage

Mechanical

Clicking Heads
Dead Heads
Torn Heads
Scratched
Stuck Motor

Experiencing any of these failures? Stop and immediately power down the hard drive then contact a professional data recovery company for a consultation.

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