Professional Hard Drive Recovery Professional Hard Drive Recovery

Professional Hard Drive Recovery

Secure Data Recovery Services is the industry leader in hard drive recovery with state-of-the-art tools, innovative techniques, and certified ISO-4 Class10 cleanroom facilities. Since 2007, our data recovery engineers have been recovering failed hard drives from every OS, file system, interface, manufacturer, and failure type with over a 96% success rate.

Need immediate assistance with a dead hard drive? Our team is here to provide you with emergency hard drive recovery support 24x7. We understand that hard drive failure scenarios cause substantial distress, and we work around the clock to minimize the downtime for our customers.

What can we recover for you today?

Hard Drive Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 1636 review(s)
Michael Moloney

Fast response and great customer service

Eric Dvorin was my case manager and was super responsive and proactive on keeping us informed on the progress of recovering out 2 TB external drive. Answered all our questions and they were able to recover nearly 100% of the data. Some would say its a bit pricey but the results and customer service are hard to debate. Hopefully, will never need their services again but if we do, we know where t... Read More

Verified
David Anderson

Great customer service

Scott McMacken was great at keeping me up to date on the progress of my data recovery. Secure Data was very quick to let me know the status of the drive. I will be using them again. I highly recommend their services.

Verified
Lena Granet

Great Service and Knowledge

Daniel Novak was extremely helpful. His knowledge, questions and answers always were presented with respect and kindness.

As a "Senior" I was really glad of his professionalism. By the way the company is great too!!! My IT person highly recommended the company, and I am really glad they were able to help.

Thank you everyone and Thank YOU Daniel!!!!



Verified
Hiho Silver

Awesome Customer Service and Work Efforts

Unbelievable recovery efforts by Secure Data. Honestly, I did not think they would be able to recover the full data, as the hard drive had significant platter damage, but they did their magic and recovered 99.9% of all files, which was amazing. They worked sector by sector to recover the data; worth every penny of the fees paid for the recovery. Scott M, the CS Tech was knowledgeable and made ... Read More

Verified
L.A.S.T Words Records

Excellent Customer Service

Scott McMacken was instrumental in keeping me updated on the status of my harddrive repair and made it very easy to understand the issues with my equipment and how to navigate company resources online to ensure that everything was done properly. In addition, he is very personable and was always a pleasure to speak to on the phone. It felt like talking to a human being, and I think that will always... Read More

Verified
Brian G

Great ownership of my request

Scott McMacken has been awesome to work with. Scott guided me through the recovery process, options, and odds of recovery. Even after our first call, Scott was completely responsive to my follow up questions and kept me informed of the recovery status along the way.

Verified
Certified Hard Drive Recovery Company Certified Hard Drive Recovery Company

Certified Hard Drive Recovery Company

Our people

Extraordinary data recovery engineers with decades of hands-on experience repairing damaged hard drives from the most complex scenarios.

Our process

SSAE18 SOC1, 2 and 3 Audited. Transparent procedures documenting every possible precaution is taken to preserve the confidentiality and security of our customers’ information.

Our facilities

ISO-4 Class10 certified cleanroom lab with anti-static flooring and state-of-the-art air filtration system to eliminate harmful particles which may damage sensitive hard drive components during hard drive repair

Our security

FIPS 140-2 Level 3 validated storage data return. Military grade & simple to use data encryption for recovered data.
Secure Hard Drive Recovery Process Secure Hard Drive Recovery Process

Secure Hard Drive Recovery Process

  1. We offer our customers a comprehensive diagnostic report free of charge with our standard service, to find the root of the failure and allow our engineers to find the right path to recovery.
  2. Once the diagnostics are complete, and the data recovery options are clear we provide a firm no-obligation price quote.
  3. Upon approval, our engineers conduct the invasive hard drive repairs and if necessary, use custom-designed utilities to recreate file systems and partition table information.
  4. The finished product is the recovered data transferred on a brand-new secure device.

We never charge any data recovery fees unless we can successfully recover your desired files and ensure they are in working order.

Hard Drive Failure Types

Modern hard drives are a technological marvel and contain numerous highly sensitive components easily susceptible to physical, electrical, mechanical or logical failures.

The most common physical and electrical problems include bad sectors, read/write head crash or stiction, PCB failure, drive motor and bearing failure, all of which cause the hard drive to cease normal operations and require hands-on drive repair inside a specialized cleanroom environment.

Logical
  • Encryption
  • Virus/Malware
  • Reformat
  • Deleted Data
  • Ransomware Attack
  • SA & Firmware Errors
Physical
  • Read Errors
  • Bad Sectors
  • PCB failure
  • Fire Damage
  • Water Damage
Mechanical
  • Clicking Heads
  • Dead Heads
  • Torn Heads
  • Scratched
  • Stuck Motor

Experiencing any of these failures? Stop and immediately power down the hard drive then contact a professional data recovery company for a consultation.

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Clicking Heads
Clicking Heads
00:00:21
The clicking sound of a failing drive often indicates problems with the movement of the drive's read/write actuator.
Dead Heads
Dead Heads
00:00:14
This clicking sound is made when the actuator arm continuously resets itself because the read/write heads have failed.
Torn Heads
Torn Heads
00:00:20
This clicking and buzzing indicates damage to the HDD read/write head(s), which processes data stored on the disk platter(s).
Scratched Platter
Scratched Platter
00:00:25
This high-pitched whine usually signals scratches in the disk platter(s) that prevent read/write heads from processing stored data.
Stuck Motor
Stuck Motor
00:00:20
A buzzing or chattering sound coming from your HDD device could indicate a stuck or damaged spindle motor.
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HDD Data Recovery for any OS and Manufacturer HDD Data Recovery for any OS and Manufacturer

HDD Data Recovery for any OS and Manufacturer

Hard drive failure affects nearly 26% of users worldwide, and you need a data recovery company that can handle any scenario to give your data the best chance of being recovered. We have successfully performed HDD repair and subsequently recovered data from tens of thousands of hard drives with every type of OS and file system.

We are partnered with the world's most popular hard drive manufacturers. Our data recovery services will not void the manufacturer's warranty in most cases, and we can issue a letter documenting all hard drive repairs upon completion of our work.

Frequently Asked Questions

  • Why do hard drives fail?

  • What does hard drive recovery cost?

  • How do engineers recover my data from the hard drive?

  • What if I only need certain files back?

  • Can I use hard drive data recovery software to fix my system?

Hard Drive Data Recovery Video Reviews

Mechanically Failed Hard Drive
How It Works Customer Success Story - San Diego, CA, James K
Failed Read & Write Heads With Surface Damage on Western Digital 4TB Hard Drive
Formatted Windows 1TB Hard Drive
Mechanically Failed Western Digital 1TB Hard Drive
Mechanically Failed Seagate Mac 4TB Hard Drive
Mechanically Failed Western Digital 500GB Hard Drive
Formatted Samsung 2TB Hard Drive
Failed Read & Write Heads on Seagate 2TB Hard Drive
Failed Read & Write Heads on a 500GB LaCie Hard Drive
Edward Hard Drive Recovery
Failed Read & Write Heads on a Seagate Hard Drive
Failed Read & Write Heads on Mac Seagate 3TB Hard Drive
Mechanically Failed Mac Toshiba 1TB Hard Drive
Stuck Motor on a Windows formatted Seagate 500GB Hard Drive
Mechanically Failed Seagate 250GB Hard Drive
Logical Failure of Seagate 160GB Hard Drive
Failed Read & Write Heads on Formatted Seagate 500GB Hard Drive
Power Issue on Seagate External Hard Drive
Failed 500GB Toshiba Hard Drive
WD Logically Failed 3.5 inch Hard Drive Recovery
Western Digital External Hard Drive Recovery
Documentary filmmaker Rick Beyer lost important footage for a video project and turned to Secure Data Recovery to get it back
When his iMac update went wrong, high school teacher Steve reached out to Secure Data Recovery to restore his precious files.
Angelica kept important videos and photos on her G-Technology external hard drive. Unfortunately, her HDD experienced severe logical issues; SecureData was able to recover the files from her device.
Janus’ external HDD experienced physical damage that caused read errors, preventing him from accessing his video files. SecureData recovered 99% of his lost data.
Krysta’s Toshiba hard drive was a necessity to her professional photography business. SecureData was able to recover her critical documents and photos.
When Brian’s iPhone became unusable through accidental physical damage, SecureData was able to recover precious photos and videos of his father.