Hard Drive Data Recovery Services

Family Jewels

I entitled this review “family jewels” because that’s what it’s like when you imagine losing precious data.

I thought that I was ensuring the safety of years and years of computer stored photographs and files by copying it to an external hard drive, never understanding that same hard drive could/would put everything at risk.

Luckily for me I was able to search the Internet for resources to help following my hard drive failure. Secure Data Recovery came up with a highest rating and so I reached out to the Company was soon in touch with Ryan Wiggins. Together we put together a plan to recover my data and send it all back within a reasonable timeframe and cost.

Throughout the interaction Ryan was super, answering my questions and walking me through the entire process. I can’t say enough good things about Ryan and the Company.

My advice to everyone with a hard drive is back up, back up, back up! But if you haven’t, Secure Data Recovery is your go-to resource.

Nice folks and Good Work!

I worked with Ryan Wiggins and he provided amazing customer support. His consistent fast response to e-mails answered all my questions and kept me informed of the progress of my hard drive data recovery process. I enjoyed working with Secure Data Recovery Services and I will use them again for data recovery as they were able to save close to 900 GBs of the 1.2 TBs of the data I had stored on a 2 TB hard drive which was damaged in a hard fall.

Nice job!

Simple and Effective

The process was very simple and quick, two of my largest criteria. I had tried best buy prior to using secure data and waited two hours just find out they did not extract external hard drives. Mitch was a professional and responded in a quick manner.

100% Data Recovery

My 4 year old NAS drive crashed in the process of backing it up (go figure). I reviewed quite a few data recovery services online and "Secure Data Recovery" was rated very high so I chose to use them.
The help request process was easy/painless and after receiving my hard drive, Ryan kept me informed at every step so I was never left in the dark as to the status of their recovery efforts. They were even able to work with me on the cost (with the understanding the work would be done on a deprioritized schedule) to help keep it more manageable. Data recovery, done by trained professionals in a certified clean room, is not cheap so be prepared. If your data is valuable and irreplaceable to you or your business, don''t skimp on more inexpensive alternative services.
Since receiving my data back on a replacement drive, I am backing it up twice just to be on the safe side. I hope I never have to utilize their services again, but if I do, the choice is simple.

-Thanks, Karl

Great Service

I had a hard drive die during a data transfer and lost a lot of video, picture and data files.
Contacted Secure Data Recovery and Ryan W. contacted me right away and got me setup with everything i needed to get the drive to them.
Once there they quickly diagnosed the issue and got me on the road to recovery. Ryan was great. He responded quickly to every question i sent and followed up at every point.
Very happy and would highly recommend.

Great recovery rate

I damaged an external hard drive and sent it in to secure data recovery. Frederick was very helpful and thankfully they recovered almost all of my files. Would recommend them!

Miraculous RAID Drive Recovery

While on an extended vacation my RAID system inexplicably crashed. Power supply seemed to be the culprit, but alas that was not the issue. All data on the system seemed lost after a relatively extensive local expert''s investigation. Although I "thought" I was fully backed up in the Cloud, it turned out that several years of Outlook data was not properly configured for the backups. I then forwarded the drives to Secure Data. Jeff Hart and his team did an incredible job of fully recovering all content on my drives. Cannot thank them enough. Lesson learned: Validate your backups, and contact Secure Data when all else fails. Great results.

Very Helpful Staff

A dog jumped on my hard drive as I was in the middle of editing a video for my freelance business. The head was damaged, disc scratched and I was basically done for. Every unedited event I filmed in the past 2 months was completely gone with no backup.

Scott Moses was assigned to my case and always answered my questions truthfully and consistently. Talking on the phone with him felt relaxed and friendly. Having the phone number to his direct line was comforting to know that I was able to keep the communication consistent between one person and not an automated machine. The whole process was personal and comforting.

The company itself did a phenomenal job! Even with extensive physical damage that my hard drive endured I was able to receive 99% of my data back (over 400GB worth). Thanks to them my business can run on without any damage!

Fantastic Customer Service

Scott was a pleaser to deal to with and laid out the entire recovery process in a vey clear and concise manner. Within three days of dropping my drive off at a local SDR office, Scott was able to confirm that my data was recoverable. Needless to say, I was ecstatic and had Scott proceed with the recovery. Within two weeks, my data had been recovered and I''m very pleased with their service and the overall process.

Great Service

Ryan kept me informed all along the ways and politely checked back with reminders. I had a couple technical and pricing questions and he got back to me quickly with complete answers. Thank you for the help with the recovery!

Amazing service!

Long story short I clumsily knocked down my external hard drive that contained all my old photos, videos, and backups. I mainly wanted my old photos/videos recovered as some were family photos and old videos not saved on my mac so I started looking for a company that could somehow recover my lost data(I read that best buy could but I rather that be my last resort than 1st :P). I managed to find secure data and decided to ship my drive since the analysis is free.

Scott M contacted me soon after and kindly explained the process and situation. I asked if it was possible to retrieve the lost data lower price range since all I wanted was my old photos/videos. Instead of stating that the estimated price given was final, he instead offered a slower yet just as efficient service at a lower price(like I wrote in the title amazing service). Scott kept me updated on everything as time passed. Even better is that I managed to receive all my data fully recovered at a lower price. I''m very grateful that I found this company and highly recommend their service to anyone who''s in need if data retrieval.

Great service

Our external harddrive crashed on our home computer where all of our family photos were stored. After doing some research we decided to go with Secure Data Recovery. Mitchell Moore was in constant contact with us during entire process. We were very pleased with the service we received. Unfortunately there was physical damage to the drive, but we were still able to recover countless family photos. I would definitely recommend them.