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Hard Drive Recovery Services from an Industry Leader

Hard Drive Recovery Services

Secure Data Recovery is an industry leader in hard drive recovery with state-of-the-art tools and engineers with decades of experience. We can recover data from any type of hard drive and are confident in our ability to recover files from any type of failed hard drive and deliver your data to you.

Hard Drive Data Recovery Hard Drive Data Recovery
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HARD DRIVE FAILURE SOUNDS: Typical noises of a failed hard disk drives

Secure Data Recovery can recover data from hard drives in any data loss scenario, whether physical or logical and are experts at performing hard drive recoveries from these issues:

Clicking Heads
Clicking Heads
The clicking sound of a failing drive often indicates problems with the movement of the drive's read/write actuator.
Dead Heads
Dead Heads
This clicking sound is made when the actuator arm continuously resets itself because the read/write heads have failed.
Torn Heads
Torn Heads
This clicking and buzzing indicates damage to the HDD read/write head(s), which processes data stored on the disk platter(s).
Scratched Platter
Scratched Platter
This high-pitched whine usually signals scratches in the disk platter(s) that prevent read/write heads from processing stored data.
Stuck Motor
Stuck Motor
A buzzing or chattering sound coming from your HDD device could indicate a stuck or damaged spindle motor.

Click on any of the links below to view our data recovery capabilities for different types of hard drives, operating systems and hard drive manufacturers.

Featured Hard Drive Recovery Services

Our technology allows us to perform data recovery on hard drives of all types, regardless of physical size or issue. Here are some types of common hard drives that we can recover from:

Desktop Data Recovery

When failures occur, desktop hard drive require treatment in a certified Cleanroom. This page explains our process for identifying issues and recovering data from standard desktop drives.

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Laptop Data Recovery

Laptop hard drives commonly fail due to physical shock, electronic issues or liquid damage. We deliver high success rates for laptop drives by using specialized tools to protect media throughout the data recovery process.

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External Hard Drive

Several factors can influence the chances of success for external hard drives, and this page details how our technicians limit risks while ensuring exceptional results.

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SSD Data Recovery

Solid-state drives (SSDs) are rising in popularity, and while these devices are relatively robust, they can still fail for a number of reasons. We offer a full set of data recovery options for all SSD brands.

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All hard drives are treated with the same certified technology, and our data recovery engineers follow strict security procedures to protect recovered data from unauthorized access. When it comes to recovering data from a failed hard drive Secure Data Recovery Services maintains high overall success rates of over 96 percent.

We Work With All Hard Drive Operating Systems

We currently provide hard drive data recovery services for all operating systems. Operating system can affect the logical (non-physical) portion of the data recovery process, and we employ a team of skilled software technicians to treat every case as effectively as possible.


Secure Data Recovery Services employs Apple Certified Mac Technicians (ACMTs) to safely recover files from all types of Mac OS devices.

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Our hard drive data recovery services provide an excellent resource for Microsoft Windows users, and cutting-edge technology ensures dependable results for all versions of the operating system.

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Linux systems require dedicated attention, especially when file corruption and other logical issues occur. We support every Linux distribution along with other Unix operating systems.

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Our technicians have experience with every operating system that is available on hard drives. We can find appropriate solutions for any type of physical or logical hard drive failure. Our R&D team creates all of our software and hardware tools in lab, which allows us to recover your hard drive and give you fast results with unequaled security.

We Work With All Hard Drive Manufacturers

Secure Data Recovery Services provides options for all hard drive brands, and our services never void your active product warranties. As a recognized leader in our industry, we are recognized by many of the world's most popular hardware vendors. Ask a member of our team how to submit your warranty after data recovery is performed on your hard drive.


We are a Seagate Data Recovery Partner, and our verification gives you peace of mind as your case progresses. View this page for our partner certificate and more information.

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Western Digital

This page showcases our options for Western Digital hard drive owners. We maintain a partnership with Western Digital and offer customer-focused services with special discounted rates.

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Secure Data Recovery Services is a Toshiba Registered Business partner, and we support all Toshiba devices including hard drives, solid-state drives and servers.

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We are a Samsung Registered Business partner and offer simple warranty-safe data recovery options for all Samsung product owners. Our services include hard drive data recovery, flash media recovery and more.

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We also support other hard drive brands not listed above. Our large onsite hardware library allows for efficient and dependable results, and every case is treated with appropriate security controls to provide a private experience.

Tips for Increasing Your Hard Drive Recovery Success Rate

If your hard drive is exhibiting any of the failure signs below, follow the tips to increase your chances of a full recovery.

  • Clicking, Whirring, or Grinding Noises - immediately power down the device
  • Water Damage - remove the battery and other memory chips from the device and let it dry out.
  • Fire Damage - do not use the drive or attempt to open it up
  • Deleted or missing files - do not use the drive and turn it off to avoid overwriting information.

Do not open the hard drive to attempt a DIY recovery as you could cause irreversible damage and render your files unrecoverable. Call a professional data recovery company with proper security certifications and a Cleanroom facility for recovery.

Our HDD Data Recovery Case Studies

Please see our case studies involving successful hard drive recoveries:

Questions and Answers

Why do hard drives fail?

What does hard drive recovery cost?

How do engineers recover my data from the hard drive?

What if I only need certain files back?

Can I use hard drive data recovery software to fix my system?

Hard Drive Recovery Video Reviews:

Mechanically Failed Hard Drive
Failed Read & Write Heads With Surface Damage on Western Digital 4TB Hard Drive
Formatted Windows 1TB Hard Drive
Mechanically Failed Western Digital 1TB Hard Drive
Mechanically Failed Seagate Mac 4TB Hard Drive
Mechanically Failed Western Digital 500GB Hard Drive
Formatted Samsung 2TB Hard Drive
Failed Read & Write Heads on Seagate 2TB Hard Drive
Failed Read & Write Heads on a 500GB LaCie Hard Drive
Edward Hard Drive Recovery
Failed Read & Write Heads on a Seagate Hard Drive
Failed Read & Write Heads on Mac Seagate 3TB Hard Drive
Mechanically Failed Mac Toshiba 1TB Hard Drive
Stuck Motor on a Windows formatted Seagate 500GB Hard Drive
Mechanically Failed Seagate 250GB Hard Drive
Logical Failure of Seagate 160GB Hard Drive
Failed Read & Write Heads on Formatted Seagate 500GB Hard Drive
Power Issue on Seagate External Hard Drive
Failed 500GB Toshiba Hard Drive
WD Logically Failed 3.5 inch Hard Drive Recovery
Western Digital External Hard Drive Recovery
Documentary filmmaker Rick Beyer lost important footage for a video project and turned to Secure Data Recovery to get it back
When his iMac update went wrong, high school teacher Steve reached out to Secure Data Recovery to restore his precious files.
Angelica kept important videos and photos on her G-Technology external hard drive. Unfortunately, her HDD experienced severe logical issues; SecureData was able to recover the files from her device.
Janus’ external HDD experienced physical damage that caused read errors, preventing him from accessing his video files. SecureData recovered 99% of his lost data.
Krysta’s Toshiba hard drive was a necessity to her professional photography business. SecureData was able to recover her critical documents and photos.
When Brian’s iPhone became unusable through accidental physical damage, SecureData was able to recover precious photos and videos of his father.

Customer Reviews (1436)

Average Rating:

This service was rated 4.9 out of 5.0 based on 1436 review(s)

  • Reviewed on Nov 29 2021  |  Glen Allen, VA

    Thank you!

    Eric Dvorin was great to work with. He kept me informed of the process and was able to recover 100% of my data. I highly recommend Eric and Secure Data Recovery.

  • Reviewed on Nov 29 2021  |  ,

    Fast and very frendly recovery process!

    Loosing data is always very stressful and emotional - aka panic moment!
    The people at Secure Data Recovery were very kind and reassuring that data can be recovered without any hussle.
    Jake did a phenomenal customer realtionship job with rapid updates and very opened to my concerns (even got me a good discount!)
    Highly recomends! (even though I don`t want to interact that much as loosing data should be to the exception :D ). But at least these guys can save your data "finger in the nose"

  • Reviewed on Nov 29 2021  |  Shelby Township, MI

    Data Recovery Team

    Eric and his team of experts were awesome to work with. They kept me informed on a daily basis and I really appreciated that.

  • Reviewed on Nov 29 2021  |  Raleigh, NC

    Great Service

    Dmitry Myasnikov provided very prompt and excellent customer service; everything was explained clearly from shipping, diagnostic, payment,...etc. Diagnostics indicated 1 external drive was unrecoverable and the other can have 89% of the data recovered (~530Gb) for a little below $1600. Not sure how they structure the pricing and can''t compare it with other companies. I was happy with the services provided by Secure Data. The recovered data was stored in a compact drive and shipped to me with instructions on how to unlock the drive.

  • Reviewed on Nov 29 2021  |  long island, NY

    Thank you SDR and Eric Dvorin!

    My WD drive all of a sudden couldn’t be read or recognized by any of my computers. It had over 10 years of data that I just couldn’t let go of. I’m glad I chose Secure Date Recovery because I had a great experience working with Eric Dvorin. He was very responsive, timely, and addressed all my questions. The price was over my budget but he was able to come back to me with a lower price that I could work with. I got all my data back and I’m very happy with the service.

  • Reviewed on Nov 27 2021  |  Pittsburgh, PA

    Thank you for your help!

    We used Secure Data Recovery when a videographer lost some footage, and though they were not able to recover everything they were able to help us locate a few crucial files. We worked with Dmitry and were thankful for his responsive. He would frequently call with updates, and took our notes on which files we were looking for to the data engineering team. We felt safe and confident that if there was anything recoverable, they would find it. They were great to work with and very professional. If we have another data mishap, they will be on speeddial. But hopefully we won''t haha

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