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We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

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Hard Drive Recovery Services from an Industry Leader

Hard Drive Data Recovery Services

Secure Data Recovery is an industry leader in hard drive recovery with state-of-the-art tools and engineers with decades of experience. We can recover data from any type of hard drive and are confident in our ability to recover files from any type of failed hard drive and deliver your data to you.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

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Use our simple online form to set up a new case and we will contact you shortly.

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Secure Data Recovery can recover data from hard drives in any data loss scenario, whether physical or logical and are experts at performing hard drive recoveries from these issues:

  • Clicking
  • Dead Heads
  • Torn heads
  • Scratched
  • Stuck Motor
  • Platter Damage
  • Accidental File Deletion
  • Reformatted
  • Environmental Damage (water damaged or fire burned drives)

Hard Drive Failure Sounds: Typical noises of a failed hard disk drives.

Clicking Heads
HGST 320 GB Hard Drive - Clicking Heads
  • Clicking Heads
    HGST 320 GB Hard Drive - Clicking Heads
  • Dead Heads
    HGST 320 GB Hard Drive - Dead Heads
  • Torn Heads
    Hitachi 1 TB Hard Drive - Torn Heads
  • Scratched
    Hitachi 2 TB Hard Drive - Scratch
  • Stuck Motor
    Seagate 500 GB Hard Drive

Click on any of the links below to view our data recovery capabilities for different types of hard drives, operating systems and hard drive manufacturers.

Featured Hard Drive Recovery Services

Our technology allows us to perform data recovery on hard drives of all types, regardless of physical size or issue. Here are some types of common hard drives that we can recover from:

Desktop Data Recovery Services

Desktop Data Recovery

When failures occur, desktop hard drive require treatment in a certified Cleanroom. This page explains our process for identifying issues and recovering data from standard desktop drives.

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Laptop Data Recovery

Laptop Data Recovery

Laptop hard drives commonly fail due to physical shock, electronic issues or liquid damage. We deliver high success rates for laptop drives by using specialized tools to protect media throughout the data recovery process.

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Hard Drive Data Recovery

External Hard Drive

Several factors can influence the chances of success for external hard drives, and this page details how our technicians limit risks while ensuring exceptional results.

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SSD Data Recovery

SSD Data Recovery

Solid-state drives (SSDs) are rising in popularity, and while these devices are relatively robust, they can still fail for a number of reasons. We offer a full set of data recovery options for all SSD brands.

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All hard drives are treated with the same certified technology, and our data recovery engineers follow strict security procedures to protect recovered data from unauthorized access. When it comes to recovering data from a failed hard drive Secure Data Recovery Services maintains high overall success rates of over 96 percent.

We Work With All Hard Drive Operating Systems

We currently provide hard drive data recovery services for all operating systems. Operating system can affect the logical (non-physical) portion of the data recovery process, and we employ a team of skilled software technicians to treat every case as effectively as possible.

Apple Registered Partner


Secure Data Recovery Services employs Apple Certified Mac Technicians (ACMTs) to safely recover files from all types of Mac OS devices.

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Microsoft Approved


Our hard drive data recovery services provide an excellent resource for Microsoft Windows users, and cutting-edge technology ensures dependable results for all versions of the operating system.

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Linux Data Recovery


Linux systems require dedicated attention, especially when file corruption and other logical issues occur. We support every Linux distribution along with other Unix operating systems.

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Our technicians have experience with every operating system that is available on hard drives. We can find appropriate solutions for any type of physical or logical hard drive failure. Our R&D team creates all of our software and hardware tools in lab, which allows us to recover your hard drive and give you fast results with unequaled security.

We Work With All Hard Drive Manufacturers

Secure Data Recovery Services provides options for all hard drive brands, and our services never void your active product warranties. As a recognized leader in our industry, we are recognized by many of the world's most popular hardware vendors. Ask a member of our team how to submit your warranty after data recovery is performed on your hard drive.

Seagate Approved


We are a Seagate Data Recovery Partner, and our verification gives you peace of mind as your case progresses. View this page for our partner certificate and more information.

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WD Data Recovery

Western Digital

This page showcases our options for Western Digital hard drive owners. We maintain a partnership with Western Digital and offer customer-focused services with special discounted rates.

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Toshiba Registered Partner


Secure Data Recovery Services is a Toshiba Registered Business partner, and we support all Toshiba devices including hard drives, solid-state drives and servers.

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Samsung Registered Partner


We are a Samsung Registered Business partner and offer simple warranty-safe data recovery options for all Samsung product owners. Our services include hard drive data recovery, flash media recovery and more.

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We also support other hard drive brands not listed above. Our large onsite hardware library allows for efficient and dependable results, and every case is treated with appropriate security controls to provide a private experience.

Tips for Increasing Your Hard Drive Recovery Success Rate

If your hard drive is exhibiting any of the failure signs below, follow the tips to increase your chances of a full recovery.

  • Clicking, Whirring, or Grinding Noises - immediately power down the device
  • Water Damage - remove the battery and other memory chips from the device and let it dry out.
  • Fire Damage - do not use the drive or attempt to open it up
  • Deleted or missing files - do not use the drive and turn it off to avoid overwriting information.

Do not open the hard drive to attempt a DIY recovery as you could cause irreversible damage and render your files unrecoverable. Call a professional data recovery company with proper security certifications and a Cleanroom facility for recovery.

Questions and Answers

Why do hard drives fail?

What does hard drive recovery cost?

How do engineers recover my data from the hard drive?

What if I only need certain files back?

Can I use hard drive data recovery software to fix my system?

Hard Drive Recovery Video Reviews:

Mechanically Failed Hard DriveFailed Read & Write Heads With Surface Damage on Western Digital 4TB Hard DriveFormatted Windows 1TB Hard DriveMechanically Failed Western Digital 1TB Hard DriveMechanically Failed Seagate Mac 4TB Hard DriveMechanically Failed Western Digital 500GB Hard DriveFormatted Samsung 2TB Hard DriveFailed Read & Write Heads on Seagate 2TB Hard DriveFailed Read & Write Heads on a 500GB LaCie Hard DriveEdward Hard Drive RecoveryFailed Read & Write Heads on a Seagate Hard DriveFailed Read & Write Heads on Mac Seagate 3TB Hard DriveMechanically Failed Mac Toshiba 1TB Hard DriveStuck Motor on a Windows formatted Seagate 500GB Hard DriveMechanically Failed Seagate 250GB Hard DriveLogical Failure of Seagate 160GB Hard DriveFailed Read & Write Heads on Formatted Seagate 500GB Hard DrivePower Issue on Seagate External Hard DriveFailed 500GB Toshiba Hard Drive

Customer Reviews (749)

Average Rating:

This service was rated 4.9 out of 5.0 based on 749 review(s)

  • Reviewed on Mar 31 2020  |  Winchester, TN

    Jake Gambatese-Excellent customer service

    Long post but here it goes…I must give a huge shoutout to Jake Gambatese with the company Secure Data Recovery. I did not realize the importance of backing up all my data on two devices. One of my external hard drives crashed and I took it to a local shop and they could not retrieve the data. They told me to search for a company online that specializes in data recovery. What data did I lose? My grandchildren’s pictures for the past two years and the last season of football for my college senior. I had an entire season of game video and pictures of him and his teammates. I make his friends posters and highlight videos of their seasons so I needed the pictures and videos. It was devastating. I researched companies and reviews and the one that I kept coming back to was Secure Data Recovery. I contacted them and they emailed me the information I needed to send my device off for an estimate. I was worried that the cost would be too much for me to spend as I am just an individual (social worker without a great income) not a large company they often service. However, Jake Gambatese realized my predicament and reached out to his superiors to get me the best price for the data retrieval. The turnaround was fast, customer service excellent, and I could not be more pleased. 100% of the data was retrieved. Almost 2TB worth of data. So, I highly recommend Jake and the company he is employed by.

  • Reviewed on Mar 31 2020  |  Lapeer, MI

    C. Noblett

    The customer service was fantastic - corona virus and all. They did a fantastic job.

  • Reviewed on Mar 30 2020  |  Afton, WY

    Hard drive recovery

    Chris helped me with sending in my hard drive to have pictures recovered. He is very knowledgeable and helpful. I am very pleased with his customer service!

  • Reviewed on Mar 30 2020  |  Bayamon, PR

    Good Labor and service.

    The service was reliable and so much professional. Only thing was trying to reach them by phone. Email some times were answered to late. We knew that our hardrive was very very damage, but we could be very satisfied if someone were there on the line to let us know status.

  • Reviewed on Mar 30 2020  |  Green Bay, WI

    Far Exceeded Expectations

    When a power outage caused a mechanical hard drive failure, we had it checked out locally. The local outfit would send the drive out for recovery, the timeline was 2-3 weeks for diagnosis, up to 2 months to receive our data if recoverable.

    Instead, we contacted SDR and spoke with Jake Gambatese. He asked pertinent questions, understood the situation, clearly explained the recovery process options and estimated a range of pricing. We especially liked the quick turn-around, the all-inclusive pricing, SDR’s “no recovery, no charge” guarantee, and an agreement written in plain English.

    Jake immediately emailed a prepaid Fedex label and we shipped the drive to SDR. The next business day, Jake emailed the diagnosis and pricing, we signed off and, 4 business days later, our data had been recovered, in fact, all of it, and an encrypted hard drive with our data on it was shipped to us.

    The entire process took 10 business days, SDR’s ‘standard service.’ Throughout, Jake informed us as each step in the process was completed. He answered any question we had and offered us further assistance with our recovery here should we need it.

    Jake’s knowledge, attention to detail and timely, clear communication is among the best I’ve experienced in over 30 years in the IT business. As a first-time data recovery client, his professionalism and amiable demeanor helped assure us the job would be done as we hoped. As it turned out, SDR exceeded our expectations. So much so, we have shared Jake’s contact info with some of our colleagues and largest clients.

    As a business owner who hangs his hat on providing the best service in our industry, I’m fond of saying great customer service is like great art, I can’t define it, but I know it when I see it. In the case of both Jake and SDR, we certainly have. They have our highest recommendation. Many thanks!

  • Reviewed on Mar 28 2020  |  Nashville, TN

    I''m happy

    Jake Gambatese & staff got my drives checked out fast. He stayed in touch with me through the whole process & that''s what really counts in my book.
    If I had to do it again, I know where I would go.
    James Manis

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