Reviewed on Feb 27 2023 | Troy, MI
I recommend Secure Data Recovery for data recovery services. If you fail to have current, good backups of your valuable data, turn to Secure Data Recovery to get the job done right and done fast. My representative, Eric D, was extremely helpful throughout the entire process. It''s an extremely anxious feeling when you are faced with the loss of your important data. You just want it back as soo... Read Moren as possible. After contacting Secure Data Recovery, they directed me to the nearest drop-off location in my area (just a few miles from my home). My drives were boxed up and off to Secure Data Recovery at no charge to me. They received the drives the very next day, performed the evaluation and were able to give me a recovery estimate that same day. Pricing was more than I expected, but it''s hard to put a price on your critical data. Once I approved the recovery it didn''t take them long at all to complete the job. I had my drives back within a week. Faster than I had anticipated. They kept me up to date through the entire process, through email and their portal (their website tracks your case number). They were always able to answer my questions when I called for clarification on aspects of the process (no matter which representative takes your call). They were able to get everything recovered except for 23 files (nearly 100%). They have even been supportive after the process. I have had a few questions since getting my data back and Eric has always been quick to respond. Do yourself a favor and make sure you have adequate backups. If you fail to do so and end up with a corrupted drive or any failure you can trust that Secure Data Recovery will do their best to get your data back to you.