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We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

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RAID Data Recovery Services

Expert RAID Data Recovery Services

The certified engineers at Secure Data Recovery recovers data from any RAID configuration. No matter what type of array, we treat each case as a priority and have an over 96% success rate in RAID data recovery services.

With over 150 locations nationwide, Secure Data Recovery services delivers fast and reliable results for recovery on all RAID levels.

Next Step: To get started immediately, please choose from the options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hotline to speak directly with a RAID data recovery specialist. We offer emergency services for RAID recovery: click here for an overview of our emergency services.

Contact Us Online

Submit Online Request Form

Use our simple online form to request help, and we will contact you shortly about your RAID data recovery.

» Submit a Help Request

Why People Choose RAID

A RAID uses multiple disks to increase storage capacity for systems and have a redundant way to store data. Information is stored in different places on multiple hard disks which gives it fault tolerance to survive one or many disk failures. Individuals and businesses flock to this technology as they believe it is the safest way to store their critical files.

Unfortunately, RAID arrays are still susceptible to data loss.The distribution method of data among the disks and mechanical nature of the disks make them vulnerable to failure. In some cases, their resiliency works against them as one failed disk may go undetected before the rest of the disks begin to fail.

RAID Levels

Our experienced engineers can successfully recover data from all RAID levels including:


Utilizes a striping storage method to break down and store information into fragments across the disks in the array. Our engineers use advanced tools to recover data from striped storage.

» More about RAID 0 Data Recovery


Uses a mirroring technique for writing data so each disk holds the same information. We can recover files from your RAID 1 from any data loss scenario.

» More about RAID 1 Data Recovery


Writes to each of its disks simultaneously and has a parity function distributed on each disk for fault tolerance. Engineers have decades of experience treating all types of servers and RAID arrays.

» More about RAID 5 Data Recovery


Stripes data across disks with two distributed parity blocks per drive. Parity blocks allow RAID reconstruct after a single drive failure. We develop innovative recovery techniques for RAID 6 and all other arrays.

» More about RAID 6 Data Recovery


Nested configuration that includes mirrored drives in each RAID array and striped data across every set. They can sustain one hard drive failure per set. Engineers are experts in recovering mirrored and striped data from all systems.

» More about RAID 10 Data Recovery


Combines striped data of RAID 0 and has a parity disk on each set as a RAID 5. A minimum of six drives are required. We pioneered many successful recovery techniques for RAID 50.

» More about RAID 50 Data Recovery

RAID 0+1

Chosen for high functionality, the segments in this level are individual RAID 0 arrays with mirrored data as used in RAID 1. We offer fast turnaround times for your RAID 0+1 array.

» More about RAID 0+1 Recovery

RAID Repair

Our specialists can repair your RAID while performing data recovery services to minimize your total system downtime.

» More about RAID Repair


Storage Area Networks offer speed and usability with block-level access. When paired with a RAID, it increases redundancy. It adds another layer of complexity to the RAID itself and is becoming a popular choice for consumers. We recover data from all SAN devices including SAN, SAN-NAS hybrids, and more.

» More about SAN Data Recovery


Network Attached Storage is dedicated file storage with a centralized disk. It is accessed through a web browser. We recover data from all NAS systems created by well-known manufacturers.

» More about NAS Data Recovery

Enterprise Level RAID Arrays

Our engineers are knowledgeable and can recover data from enterprise RAIDs such as:

QNAP Data Recovery

A Quality Network Appliance Provider that supports storage through a variety of RAID configurations. Our engineers have proprietary technology to recover data from all QNAP arrays.

» More about QNAP Data Recovery

JBOD Data Recovery

Also known as “spanning,” a group of drives presents as one logical drive. Our engineers have experience recovering data from mechanically and logically failed JBODs.

» More about JBOD Data Recovery

MS Hyper-V Data Recovery

Virtual RAID servers that Microsoft created with data protection capabilities. When these servers fail, we can recover mission-critical files either on-site or remotely.

» More about MS Hyper-V Data Recovery

Equallogic Data Recovery

Secure Data Recovery has recovered data for thousands of clients from mechanical and logically failed Dell Equallogic Systems.

» More about Equallogic Data Recovery

Citrix Data Recovery

No matter the type of RAID array or device you have with Citrix we can recover it. As industry leaders, we regularly handle complex Citrix systems data recovery cases in our secure Class 10 ISO 4 Cleanroom.

» More about Citrix Data Recovery

Sun Data Recovery

These systems support traditional RAID systems as well as ZFS file systems with triple-parity RAID. No matter the amount of redundancy, a failure can occur and our experienced engineers have decades of experience working with all Sun RAID configurations.

» More about Sun Data Recovery

IBM Storwize

IBM Storwize devices provide virtualized storage for all business sizes and are configured using SANs with hard drives or flash media. Our engineers have a 96% success rate in IBM storage system recovery.

» More about IBM Storwize

Dell Compellent

Dell Compellent SANs and Dell EMC storage are enterprise-level solutions for storing virtualized data centers and cloud services. They have flexible configuration and we can recover data from any device or operating system they use.

» More about Dell Compellent

Novell RAID Data Recovery

Commonly used by businesses, Novell are reliable storage systems that use RAID 5, 10 or 1. Secure Data Recovery is a reliable solution for data recovery from RAIDS that utilize Novell.

» More about Novell RAID Recovery

SNAP Server Recovery

Small businesses with critical data utilize these older servers that range from small devices to large NAS storage arrays. Engineers have dedicated R&D teams to discover recovery methods for all media, dated and emerging.

» More about SNAP Server Recovery

Drobo Data Recovery

New drives can be added to these storage arrays easily and many businesses add virtualization technology for redundancy. We can recover data from all Drobo models with the fastest turnaround times in the industry.

» More about Drobo Data Recovery

NetApp Data Recovery

NetApp RAID systems include proprietary RAID-DP and Secure Data Recovery uses proprietary technology in-house to retrieve data from these devices.

» More about NetApp Data Recovery

Causes of RAID Failure

While RAID configurations have higher redundancy and fault tolerance, in many cases, one disk failure can affect the entire configuration. Your array can experience data loss due to a variety of scenarios. Common types of RAID failures include:

  • Inadvertent data deletion
  • Formatted Partitions
  • Virus Infection
  • File System Corruption
  • Controller Failure
  • Incorrect RAID rebuilds
  • Single or Multiple Drive Failures
  • Power Surge

A Certified RAID Repair Company

Secure Data Recovery knows that unexpected RAID failures cause stress and downtime for your business.

Raid Data Recovery Services

We maintain an extensive inventory of RAID controller cards in order to provide efficient, effective services.

We work with all RAID system manufacturers and perform secure in-lab recovery. Our company is SSAE 18 Type II Certified and operates a Class 10 ISO 4 Cleanroom that limits the amount of dust particles to offer the best possible environment for a recovery. Our business holds an A+ rating with the Better Business Bureau, is a GSA Approved contractor, and is a TRUSTe Verifiable company.

Advantages to our recovery services include:

  • Decades-experienced RAID Specialists
  • Dedicated RAID Recovery Laboratory
  • Fastest Turnaround times and 24/7 Emergency Services
  • No Data, No Recovery Fee Guarantee

Our secure recovery process begins with a free diagnostic review of your RAID (HDD/SSD). Engineers then make an image of the disks and scan and analyze the file system, RAID, and SAN metadata.

After a quote is given and approved, engineers will repair damaged RAID members and image them to work from a copy of the media so the device stays in its original state. They will then perform RAID assembly, SAN assembly, file system repair, or database repair (SQL, Exchange, Oracle, etc.) if needed. Engineers will then extract the data and send it back to clients on secure storage media.

RAID Recovery

Secure Data Recovery Services offers industry-leading success rates for data loss from RAID 5, 0, 1, and all other configurations.

What to Do When Experiencing RAID Failure

When experiencing a RAID failure, immediately shut down the system and call a professional. There are several actions you should NOT take when your device fails:

  • Attempt to reset the RAID
  • Re-insert and force online RAID members
  • Try to repair file system by running checkdisk or fsck
  • Read from drives with SMART errors or bad sectors
  • Run software-based recovery programs

These actions will cause damage to the data, destroy redundancy, damage file systems, and irreversibly damage the drives. Call Secure Data Recovery for experienced RAID data recovery services at 1-800-388-1266.

Our Raid Data Recovery Case Studies

Please see our case studies involving successful raid recoveries:

Questions and Answers

Does my RAID configuration level affect the data recovery process?

Can you remotely recover data from my RAID?

How much does a RAID recovery cost?

Can I use data recovery software to recover my RAID files?

Does my operating system affect the RAID recovery process?

What can I do to ensure a fast turnaround for my RAID recovery case?

Customer Reviews (72)

Average Rating:

This service was rated 4.9 out of 5.0 based on 72 review(s)

  • Reviewed on Aug 27 2020  |  Columbus, IN

    Wonderful Experiences

    Although the Raid drive issue itself is annoying and frustrating, when Chris McMacken started to talk to us, we see the lights on. Chris is doing a wonderful job by providing professional explanations and detailed clarification, coordinating everything for us to have the recovery done. Focusing on every process even details in order to expedite the work done for us. We were supposed to start over everything when we lost on the bad drive but the awesome services by Chris saved us. The process by SDR is simple, clear and fast but without the supports from SDR team especially Chris, we may end up with wasting tons of extra time.
    Thanks to SDR and our special appreciation to Chris McMacken.

  • Reviewed on Aug 4 2020  |  Bristow, VA

    Great Service!

    Chris provided and outstanding experience during my data recovery process. He fully explained the process that would take place. He worked with me and Secure Data Recovery to achieve a cost effective solution to my problem that resulted in a 100% recovery of my RAID 5 system. I plan to recommend Secure Data Recovery in the future to others needing their service.

  • Reviewed on Aug 3 2020  |  Greensboro, NC

    Excellent Service and Care all around!

    First, I''d like to say that I appreciate excellence in customer service. A company that cares about the needs of a customer. It is my honest opinion that Secure Data meets all that criteria. Chris McMacken, the specialist who managed the entire situation from start to finish was very professional, super responsive (even on the weekends). Explained the process very clearly and answered all the questions. He also explained every service option available in an expanded way beyond what the website had detailed already. Chris communicated constantly and almost immediately throughout the process. These are qualities hard to find in many service companies. I highly recommend Secure Data''s services. If Chris'' work ethic is what Secure Data''s values are about, then, I can say they''re one of the best companies for data recovery services. Well Done and Thank you!!
    Ivan Ramirez
    Director, IT Infrastructure
    ITG Brands, LLC
    Greensboro, NC

  • Reviewed on Jun 19 2020  |  Agoura Hills, CA

    Successful data recovery

    Chris was very calm and helpful in getting our 11 drive RAID 6 array restored. They did it quickly and for a fair price.

  • Reviewed on Jun 13 2020  |  Fayetteville, TX

    Not IF ~ But WHEN ~ it will happen to you

    You have heard it before: Not IF, but WHEN. You think it doesn’t apply to you. Somehow you are special, careful, lucky, immortal, or at least your digital files, your creative output from twenty years, will live forever. Safe, protected. You spent all that money on a fancy Neil Poulton designed LaCie RAID rack. Nothing can touch you. No harm will befall you. You sleep well at night.

    Get over it. Wake up. Face the facts. Face the music. Admit vulnerability. It’s what you don’t expect that bites you.

    One day you turn on your computer, expecting to roll out a new batch of beautifully edited photographs, the best you have ever made.

    Wait a minute! What does this mean: “Experiencing low power status”
    “Consistency check on array 0 failed”
    “Array is degraded”

    Yep, all your pictures are unavailable, can’t be read, can’t be retrieved, can’t be looked at, can’t be delivered to your clients, and you won’t be paid. Your legacy is down the drain, not to mention your livelihood.


    Words flashed through my fried brain: I thought RAID 5 was the best!

    Then the judge inside my head: “You failed; you are degraded; you have low status”

    Acceptance is the first step, remember. It has happened to you.
    And your procrastination in making good back ups, not just RAID, not just of your Lightroom Catalog, but of every bit and byte, has come back to bite you.

    Then the panic hits: Can i download software to recover my data? How can i save money and still get my pictures back? How much money is this going to cost?

    I used with my trusty Duck Duck Go search engine, found names, read reviews, considered the pluses and the minuses. Agonized. Painful awareness of my lazy ways.

    The internet gives so many choices, which one is safe? Which one is best? Which one is reliable? Some reviews are angry, some are exceedingly grateful. How can different people have such completely different experiences with the same company? I talked it over with my son Noah, who is very attentive to reviews.

    Did i mention that this was in the middle of the shutdown for the corona virus?

    So, at 10pm that night i submitted my case online to two different companies that had good reviews on www.trustpilot.com

    Bright and early the next morning i received an email from one of the companies. I responded with a couple of questions, then i received a phone call from the other company. Good conversation filled with juicy information: their company is just across the street from the other company. The other company will be more expensive. Etc etc etc. It was a tough call from such responsive companies, each one appeared capable of doing the job.

    When the estimate came back, I talked it over with my business partner and wife Lisa, and we decided we had to do it, had to spend the money, there was no other choice.

    I really appreciated Mitchell’s honest and intelligent description of the process, what would happen to my eight hard drives, what i would receive, how long it would take if i accepted the slower path for a lower amount.

    Mitchell helped keep my anxieties in check, gave me important information about packing up the drives, encouraged me all along the way. I couldn’t have shipped off twenty years of photographs without his support. I trusted him and he did not betray me. We talked during the waiting period, exchanged several emails with questions about the hard drive on which my photographs would be returned. And helped us work out the best way for us to pay.

    The big day arrived when i received an email listing all the folders that the technicians had recovered. Just to see the names of the folders, all my clients names, the job names, so beautiful and reassuring. He did tell me the sad news that three pictures from my iPhone were not recovered. Out of thousands and thousands of pictures, it was almost funny. It put the entire process into an amazing perspective.

    My wife suggested that we ask for a second hard drive duplicating all the data, and Mitchell arranged to do that for the same price as the original one. It took a few days for the files to be loaded onto the two drives after we made the full payment.

    Then a big box arrives via FedEx containing all the original drives and these two beautiful new duplicate drives with every single pixel intact.

    My life has taken a big change in work flow. All the pixels from that failed LaCie 8big RAID 5 are now stored on two different drives. Every picture i have made since the failure of the RAID are now stored immediately on two different drives. Following the editing and output, the new files are also stored on two additional drives.

    My next step since Mitchell and Secure Data Recover technicians saved my life is to duplicate all the pictures to a third drive that will be stored at another location. I am still considering storing in the cloud, but our local internet service is kind of slow. If the new fiber optics cable comes to town, then I will probably do that, too.

    A very big thanks to Mitchell and Secure Data Recover technicians for helping this painful lesson turn out with a happy ending!!

  • Reviewed on May 29 2020  |  Vancouver, BC

    Job Well Done

    Thank you Jeff Hart for your very professional service on recovering my Hard Drive Data. Decades of photos and videos all restored. You made what could have been a very stressful situation a calm and professional experience. Many thanks.

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