RAID Data Recovery for Every Level and Failure Type

Reliable RAID Recovery

Plenty of companies claim to be the best when it comes to RAID recovery. We give you evidence of our expertise.

A redundant array of independent disks (RAID) can malfunction for many reasons. Our specialists have recovered data from thousands of failed systems since 2007. In that time, we have returned billions of critical files to customers just like you. It starts with cutting-edge research and offering data loss solutions that other services cannot. But our commitment does not stop there. Each member of our team aims to address your needs and resolve your case quickly.

We have seen it all, from arrays with two damaged disks to systems with hundreds of corrupt drives. Our engineers have the skills and resources to rescue your lost data. No matter the case. We are the service with proven methods, state-of-the-art cleanrooms, and a large library of controllers and donor parts.

When you choose us, you choose the best partner to get your data back.

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RAID Hard Drive Recovery

Nested RAID Expertise

Nested arrays combine the features of different RAID levels within the same system or network. These configurations can enhance performance, increase storage space, and reduce the risk of data loss.

While hybrid arrays let users enjoy the perks of multiple levels, they are also complex storage systems. That is even more clear when something goes wrong. Recovering from a nested RAID failure involves understanding how each level interacts with others, advanced techniques, and unique tools.

Data Loss Solutions for Virtual Environments

Recovering data from virtual machines is a complex process that requires specific utilities and an in-depth knowledge of platforms. These environments store data in layers on virtual disks within a physical storage system like a RAID. And our engineers often need to address the physical and virtual layers during recoveries. Moreover, each virtual machine can contain disks with separate operating systems, file formats, and snapshots. To safely extract that data, you need a technician that understands these data structures. Lastly, different virtualization platforms like VMware and Hyper-V have their own hypervisors with unique features and challenges.

Virtual environments can have an increased risk of corruption from software conflicts or malware. We can help with that, too. Having an expert in those moments is critical. Our specialists can restore corrupt Veeam backups by parsing the RAID system to find file fragments and rebuild them. These custom solutions have retrieved data that other companies declared unrecoverable. They can do the same for you.

SAN and NAS Data Recovery

Though the designs are different, effective RAID recovery often requires knowledge of SAN and NAS data recovery as well. We excel at retrieving data from block-based arrays and file-level devices with RAID architecture. In addition, our team has access to purpose-built hardware and software for SAN and NAS operating systems like Synology DSM. Likewise, we have extensive experience with uncommon file systems, such as NetApp, EMC, and SNAP.

Restore Data On Servers With RAID Storage

Our skilled engineers can recover data from crashed servers with RAID storage. We understand the value of data on a server and strive to reduce disruption and downtime. Servers from Dell, HP, IBM, Supermicro, and other companies have impressive fault tolerance. But sudden failure and data loss still happen. When disaster strikes, you can rely on us. Whatever the issue. We know all server brands, models, configurations, and firmware. That expertise means we can restore files on cluster, web, mail, and database servers or devices with one disk drive.

RAID Recovery Service for Ransomware

Ransomware is on the rise, and bad actors are known to target enterprise storage systems. If your RAID becomes infected with malware, there are options. We have developed several proprietary solutions for ransomware data recovery on compromised arrays.

Our specialists can often recover data even when the file table is encrypted or deleted. Without the RAID metadata, we manually assess the system’s structures to deduce its parameters. At that point, we locate fragments, stitch them together, and patch the missing parts of the file. This intricate process requires specialized hardware and software and a great deal of technical expertise. But it could be the difference between a full recovery and permanent data loss.

Supported RAID Configurations and Hardware

We work with all storage vendors to provide the best service on a damaged RAID. Here is a list of some common levels and hardware we can address:

Common Causes of RAID Data Loss

Data loss can occur on a RAID for dozens of reasons. Some failures, like a damaged disk, are obvious. Other issues are less apparent and can affect a large amount of data before detection. In many cases, one failure can compromise the whole RAID. The following failure modes are the most common causes of RAID data loss:

What To Do After RAID Errors

Shut down your system when you first notice a problem. Continued usage could inflict further damage to the array. Contact an expert as soon as possible.

These three steps can improve your experience:

1. Record the data loss. Note signs of damage, odd noises, power issues, and other strange events.
2. Label the disk order of the RAID.
3. Create a record of essential data. Include its location and volume size.

Detailed info can save time and speed up the process.

What Not To Do When Your RAID Fails

A RAID system can degrade quickly and destroy the stored data. To help prevent permanent data loss, avoid these actions:

1. Do not reset the system.
2. Do not remove and reinsert RAID members.
3. Do not try to repair the RAID with CHKDSK or fsck.
4. Do not run free software on the RAID.
5. Do not attempt to read from failing drives.