RAID Data Recovery for Every Level and Failure Type
RAID Data Recovery for Every Level and Failure Type? Play Video

RAID Data Recovery for Every Level and Failure Type

We have decades of RAID data recovery experience, resolving thousands of cases across every configuration and failure type since 2007. Our technicians can recover data from common levels, like RAID 0, 1, 5, and 6. We also specialize in complex hybrid arrays. Our certified engineers have the specialized tools and techniques to restore your data and rebuild your system. Even if it is a non-standard RAID with custom file formats. Trust the experts with a 96% success rate and a No Data, No Recovery Fee guarantee.

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We Helped Thousands Get Their Lost Data Back

With over 6,005 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

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Reliable RAID Recovery

Plenty of companies claim to be the best when it comes to RAID recovery. We give you evidence of our expertise.

A redundant array of independent disks (RAID) can malfunction for many reasons. Our specialists have recovered data from thousands of failed systems since 2007. In that time, we have returned billions of critical files to customers just like you. It starts with cutting-edge research and offering data loss solutions that other services cannot. But our commitment does not stop there. Each member of our team aims to address your needs and resolve your case quickly.

We have seen it all, from arrays with two damaged disks to systems with hundreds of corrupt drives. Our engineers have the skills and resources to rescue your lost data. No matter the case. We are the service with proven methods, state-of-the-art cleanrooms, and a large library of controllers and donor parts.

When you choose us, you choose the best partner to get your data back.

An image of a high-density server rack that uses RAID for storage.

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RAID Hard Drive Recovery

Most RAIDs use hard disk drives (HDDs) because they are a cost-effective option that suits the storage environment. While disks in a RAID are similar to standard hard drives from a hardware standpoint, they differ based on deployment. The basic design of RAID is simple. Instead of storing files on a single drive, RAID distributes data across multiple disks in the array. It uses techniques like striping, mirroring, and parity to improve performance and fault tolerance.

Each of these methods presents a unique challenge, but our engineers have a wealth of experience with every system. We partner with all major manufacturers to understand the finest nuances of each layout and technique. These certifications and our deep knowledge of levels, disk orders, stripe sizes, and parity allows us to reconstruct any RAID. And increases your odds of a quick, successful recovery.

Nested RAID Expertise

Nested arrays combine the features of different RAID levels within the same system or network. These configurations can enhance performance, increase storage space, and reduce the risk of data loss.

While hybrid arrays let users enjoy the perks of multiple levels, they are also complex storage systems. That is even more clear when something goes wrong. Recovering from a nested RAID failure involves understanding how each level interacts with others, advanced techniques, and unique tools.

Data Loss Solutions for Virtual Environments

Recovering data from virtual machines is a complex process that requires specific utilities and an in-depth knowledge of platforms. These environments store data in layers on virtual disks within a physical storage system like a RAID. And our engineers often need to address the physical and virtual layers during recoveries. Moreover, each virtual machine can contain disks with separate operating systems, file formats, and snapshots. To safely extract that data, you need a technician that understands these data structures. Lastly, different virtualization platforms like VMware and Hyper-V have their own hypervisors with unique features and challenges.

Virtual environments can have an increased risk of corruption from software conflicts or malware. We can help with that, too. Having an expert in those moments is critical. Our specialists can restore corrupt Veeam backups by parsing the RAID system to find file fragments and rebuild them. These custom solutions have retrieved data that other companies declared unrecoverable. They can do the same for you.

Our Process

1

Free Consultation

Shut down the system and call us. We are available 24/7 for a free consultation.

2

Free Diagnostics

Our experts will diagnose the disks from your array inside a certified lab.

3

Review and Decide

Review the results and decide how to proceed. Enjoy peace of mind with our No Data, No Recovery Fee guarantee.

4

Recovery and Return

Our engineers retrieve your data. You receive it through secure methods after payment.

SAN and NAS Data Recovery

Though the designs are different, effective RAID recovery often requires knowledge of SAN and NAS data recovery as well. We excel at retrieving data from block-based arrays and file-level devices with RAID architecture. In addition, our team has access to purpose-built hardware and software for SAN and NAS operating systems like Synology DSM. Likewise, we have extensive experience with uncommon file systems, such as NetApp, EMC, and SNAP.

Restore Data On Servers With RAID Storage

Our skilled engineers can recover data from crashed servers with RAID storage. We understand the value of data on a server and strive to reduce disruption and downtime. Servers from Dell, HP, IBM, Supermicro, and other companies have impressive fault tolerance. But sudden failure and data loss still happen. When disaster strikes, you can rely on us. Whatever the issue. We know all server brands, models, configurations, and firmware. That expertise means we can restore files on cluster, web, mail, and database servers or devices with one disk drive.

An image of a technician handling hard drives within a server.

RAID Recovery Service for Ransomware

Ransomware is on the rise, and bad actors are known to target enterprise storage systems. If your RAID becomes infected with malware, there are options. We have developed several proprietary solutions for ransomware data recovery on compromised arrays.

Our specialists can often recover data even when the file table is encrypted or deleted. Without the RAID metadata, we manually assess the system’s structures to deduce its parameters. At that point, we locate fragments, stitch them together, and patch the missing parts of the file. This intricate process requires specialized hardware and software and a great deal of technical expertise. But it could be the difference between a full recovery and permanent data loss.

Reviews From Verified Customers

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 197 review(s)
Radha Abhinav

Excellent Customer Service

I work for a Healthcare company and securing patient data is fundamental to our business. I had an excellent experience with Secure Data Recovery. They helped us recover 24TB of data less than a week. I worked closely with Scott McMacken. He was uber responsive and fully understood my company''s needs. He provided daily updates and was very patient with my questions.
I would highly recommend... Read More

Verified
Juan Carabaza

Disk Array Recovery

I''ve handled many critical projects, but when our server with a 4-disk RAID array crashed, I needed expert help. Secure Data Recovery came through for us, recovering 7.2 TB of vital accounting data spanning over 10 years. Their professional and prompt service was outstanding. Thanks to them, we finalized our financial consolidation without a hitch. Highly recommend Secure Data Recovery for their... Read More

Verified
Josh Vaughn

Great work!

Scott and his team did a great job working with me to get my files back. Great communication and delivered on time. Thanks!

Verified
Aaron Page

Data Recovery

Secure Data Recovery was able to salvage files from my NAS, even when I didn''t know much of the technical information about the drives or the data. They were extremely professional and flexible when guiding me through the process, and they always kept me updated with what was happening. I will definitely be returning next time I have some lost data.

Verified
Jasmin

Data Recovery

Jonathan provided great customer service. Kept in contact and kept me updated on the progress of recovering data.

thanks again!

Verified
Ed Bae

Data recovered

Very happy with the service. They were transparent with the pricing and the process. Communication was clear and prompt every step of the way. Great experience!

Verified

Supported RAID Configurations and Hardware

We work with all storage vendors to provide the best service on a damaged RAID. Here is a list of some common levels and hardware we can address:

Levels:

Hardware:

Servers:

Common Causes of RAID Data Loss

Data loss can occur on a RAID for dozens of reasons. Some failures, like a damaged disk, are obvious. Other issues are less apparent and can affect a large amount of data before detection. In many cases, one failure can compromise the whole RAID. The following failure modes are the most common causes of RAID data loss:

Hardware Failures:

  • Damaged disk(s)
  • Damaged controller
  • Sudden power surge
  • Burnt-out power supply
  • Defective hardware

Software Errors:

  • Malicious software
  • Corrupt file system and missing partitions
  • Failed redundancy
  • Flawed system setting or registry
  • Faulty update

Human Errors:

  • Accidental deletion
  • Accidental formatting
  • Accidental overwriting
  • Incorrect setup
  • Incorrect drive replacement

What To Do After RAID Errors

Shut down your system when you first notice a problem. Continued usage could inflict further damage to the array. Contact an expert as soon as possible.

These three steps can improve your experience:

  1. Record the data loss. Note signs of damage, odd noises, power issues, and other strange events.
  2. Label the disk order of the RAID.
  3. Create a record of essential data. Include its location and volume size.

Detailed info can save time and speed up the process.

What Not To Do When Your RAID Fails

A RAID system can degrade quickly and destroy the stored data. To help prevent permanent data loss, avoid these actions:

  1. Do not reset the system.
  2. Do not remove and reinsert RAID members.
  3. Do not try to repair the RAID with CHKDSK or fsck.
  4. Do not run free software on the RAID.
  5. Do not attempt to read from failing drives.

RAID Success Stories

Our mission remains the same after thousands of RAID cases. To provide the best results in the shortest time with a No Data, No Recovery Fee guarantee. These success stories showcase some of what we can achieve.

Fire Damaged Raid 5 Array - Successfully Recovered

Fire Damaged Raid 5 Array - Successfully Recovered

28TB RAID 6 Array for FujiFilm - Successfully Recovered

28TB RAID 6 Array for FujiFilm - Successfully Recovered

RAID Failure Cripples Custom Print House Server

RAID Failure Cripples Custom Print House Server

MSP Loses Critical Accounting Data on HP ProLiant Server

MSP Loses Critical Accounting Data on HP ProLiant Server

23-Drive Synology NAS Requires Custom Data Recovery Solution

23-Drive Synology NAS Requires Custom Data Recovery Solution

Failed Drives Endanger Critical Patient Data at Meridian Medical

Failed Drives Endanger Critical Patient Data at Meridian Medical

Frequently Asked Questions

  • How much do RAID services cost?

    Costs vary based on the case. It depends on factors like RAID level, number of disks, operating system, failure mode, and amount of data. As part of our service, we offer free diagnostics and guaranteed results. You get your data back, or pay nothing.

  • Does my RAID level affect the process?

    Yes. While our experts can retrieve data from any RAID, non-standard systems are more complex and often require more effort.

  • Does my operating system impact recovery?

    Yes. Your operating system (and its file system) impacts the process. Arrays can use Linux, Unix, Solaris, Windows, and macOS. We maintain custom tools and techniques for each of these systems.

  • Can I use data recovery software to recover files from my RAID?

    You can, but we do not recommend it. Software was not designed for complex RAID systems and could corrupt or overwrite more files. Running a failing RAID increases the risk of permanent damage and data loss.

  • Can you remotely recover data from my RAID?

    We have several service options and can perform remote recoveries in some cases. However, cases with damaged disks require attention at one of our labs.

  • What can I do to ensure the fastest recovery for my case?

    Take the proper steps to limit damage to the RAID and contact us. We have 24/7 service if required and an average turnaround of 48 hours for these cases.

  • What is a Class 10 ISO 4 cleanroom?

    A Class 10 ISO 4 cleanroom is a controlled lab that filters harmful particles from the air. Working on the RAID inside a cleanroom reduces the risk of further damage and data loss.