Data Recovery RAID from an Industry Leader

5 Stars

Alec was very helpful. Overall my experience was perfect, just a bit expensive. 100% of my data recovered. Very happy customer, will recommend

Free estimate was key - Thanks for your patience!

The free estimate made it a lot easier for me to convince management to try out a new vendor for data recovery. Once we were assured that the data was recoverable, everything proceeded smoothly.

I do have to thank Mitchell for being patient as we worked through some accounting issues on my company''s end. We received our data in the timeframe promised and we were on our way in no time.

Exceptional Service - but at a price

Having lost the ability to see or download any of about 500 GB of data from my RAS box I search for data recovery experts and with the help of the Better Business Bureau, and a review of SDRs website, I settled on them. The estimated prices was in the $400-$500 range and the contact person (minder) Fred Wright was not only extremely attentive and helpful but also knowledgeable as well.

They did recover 100 percent of the data in a very timely fashion. The only drawback was the eventual cost which came in at over three times their initial estimate.

Critical NAS Recovery

All hard drives on our NAS server were damaged. It was critical that the data be recovered as only partial backups were not sufficient. Secure Data quickly recovered all of our data. Mitchell and his team were very efficient, professional, and understanding of our situation. They were very responsive to all of questions and concerns. Highly recommended!

RAID Recovery Success!

I had a client with 2 drives fail in their raid array. Their backups had failed as well and their most recent successful backup was 7 weeks old. They were looking at months of manual data entry and a fair amount of data would have been completely lost. I had not used Secure Data Recover before, but I had heard good things about their success rates. I contacted them and arranged to deliver the drives. We opted for the express diagnosis and it was extremely fast. Much faster than they even advertise. They were confident that they could recover the bulk of our data. We moved forward and when we received our recovery it was once again ahead of schedule and they had fully recovered all files. Huge thanks to the recovery team and especially to our rep Mitchell Moore. He guided us through the whole process and gave us excellent service even on the weekend! I highly recommend Secure Data Recovery for anyone with drive failures.

100% data recovery

About 6 months ago i was at the phone with my computer guy, hearing him say that my HD with 500GB was damaged and all my files were lost....yeah i know, i didnt had a cloud service at that time. I didnt know what to do. I had valuable files in that HD that i couldnt afford losing it. Since i live in Brazil, i tried a recovery service there and after 20 days waiting, i got a call telling me that only 40GB of my files had been recovered and i should go their office to check the files and decide if would want them and pay the amount. The guy said that the HD was very damaged and that all i would recover would be that 40GB...so i went to USA and found SECURE DATA RECOVERY. Sent an e-mail that was answered by Alec Sakenes. The guy was very attentive and helpful during all process...and i know that i am picky...today after 10 days that i delivered my HD for recovery, i got an e-mail from Alec saying that all files were recovered! He was as glad as i was! Monday i will be back to Brazil with all my files back and very thankful for the great service S.D.R provided to me. If you are still looking for a good recovery data service, you can stop looking...you just found it! ;)

Great Customer Service

My rep Alec Sakenes was great very helpful and sympathetic. 100% recovery of data of a 2 drive fail in a RAID 5.

Saves the Day

Mitchell and his team responded to an emergency our company needed as our main server and backups all crashed and which put our company down until we would have all the data on a new computer. They were very prompt with their responses and acted quickly to get our problem resolved. Amazing people to work with.

Mac mini recovery

Mac mini with all family photos was backed up by a RAID drive. The RAID drive crashed and before I could replace it the Mac mini failed. Secure data recovery walked me through the process of recovering my data by assessing both units and developing a cost effective plan for recovery. They were responsive and customer oriented. I recommend them highly.

RAID Failure recovery

Our company had a failure of a large RAID5 array and corruption in the backups that prevented us from accessing critical data in the array. We researched a few different companies and ended up going with Secure Data Recovery. We worked with Mitchell Moore who was extremely professional and responsive during the whole process. It is a bit unnerving to send hard drives that contain your critical data to a company that you have not worked with before but Mitchell made us feel confident and re-assured that we would get our data back. We always received a quick response when requesting updates from the team working on our drives. They were able to repair our drives and we got all of our data back. We were very happy with the experience and would definitely choose to work with Mitchell and the Secure Data Recovery team if we run into a problem again.

RAID Recovery -- A+

Thank you to Mitchell and Secure Data for complete data recovery of our failed RAID6 NAS volume. Excellent communication throughout the entire process -- would highly recommend. Hopefully we won't need your services again, but it's good to know you are available if another emergency arises.

Nice work!

They did what they said they would do. It was a little pricey in my opinion.