Data Recovery RAID from an Industry Leader

My fileserver crashed and was not able to get the server back up and running so I contacted Secure Data to inquire about recovering the 1.5TB worth of data on my drives. I was very comfortable right from the first call. Mitch Moore was extremely knowledgeable and worked with me through the entire process and gave me constant updates and answered any and all questions I had. I was able to get back all the critical data on a secure drive and upload it to my new server. I would highly recommend secure data. I hope I never have to use them again, but if I''m ever in a situation where I need data recovery, Mitch will be the first person I call.

Mitchell knew his stuff and was a pleasure working with him for my compan. We were able to recover our data. He was very involved and knowledgeable in recovering my companies data. Always checked on us with a call or follow up email. I would go back to securedatarecovery. If you are looking to recovery data I would choose this provider and use Mitchell as your point of contact. They were able to recover all 36TB of our fine media content.

Of course there is never a convenient time to experience a storage media crash, especially when, due to a bizarre combination of circumstances, your cloud storage account happens to be inaccessible as well. SDR was very attentive and efficient in facilitating a quick recovery and turnaround of my data. The fact that they assign you a dedicated rep from start to finish is an excellent idea when one considers that, by the time you are contacting a data recovery service, you are already in an elevated state of frustration/anxiety. I would have no hesitation in recommending them to anyone who finds himself in a similar situation as I found myself.

I worked with Ryan on my recovery, and i expected nothing to be recoverable. When he originally sent me the quote for the costs, i told him i flat out could not afford it: he came back with a still too high quote, and i told him once again the same thing. Then he threw a hail mary, and gave me a quote i COULD swing. It was at the back of the line though, so i assumed it would be 2019 before i saw my data

Boy was i wrong: within 2 weeks i had a drive on my desk with all the data bar one file fully recovered. You guys basically saved me from losing everything except for my music collection, and also taught me a valuable lesson about backups. Needless to say as soon as the data arrived, i backed it up on three separate hard drives to keep things safe

Ryan was also extremely understanding the whole time; he realized i had made a mistake, and he didn't judge me for it, despite being an IT guy who should know better.

We had our network go down and found it was the disk array that destroyed the Domain Server. Included in the destruction was our financial files. We contacted Secure Data Recovery. My contact was with Jeremy Provchy. Jeremy did a great job taking through each step of the process. We dropped off our disk array and Jeremy kept us updated through the whole process. Secure Data Recovery was able to rebuild our financial files and we are back on track. The only minor problem (the 1/2 star) was when I tried to pickup our disk array, I was only given our disk drives. A miscommunication with the return site and Secure Data Recovery. Jeremy found the error and let me know that the server was at the original location. Unfortunately, a 2 hour drive each way. Otherwise I would recommend Secure Data Recovery!

Our NAS crashed recently, and we lost all our valuable data. Throughout the whole evaluation phase, Jeremy was very informative, fast and patient in responding to requests and questions, and in keeping me updated about the status of the system. I am really amazed at how thoroughly they looked at the hard drives during the evaluation phase, even if it was provided as a free service! The evaluation ended up taking longer than usual because our case turned out to be quite complicated. Given the level of complexity of the case and the required additional work to recover the data, we decided in the end to give up on the data. Nevertheless, I actually feel good about the decision, almost relieved even, because I know that the hard drives went through a rigorous diagnostic process by a strong, responsible team of engineers, and that they did their best to come up with a workable solution. Thanks to this service, I feel like I did the best I could to try to save the data. And all of this basically for free. Thanks!