Secure Data Recovery Services is committed to providing the best possible services for our customers in every respect. Our locations are accredited through the Better Business Bureau, and we are proud to adopt the Bureau's high service standards.
BBB accreditation gives you added confidence that we'll stand behind our services, communicate honestly about pricing and timelines, and address any concerns fairly and promptly.
We Helped Thousands Get Their Lost data back
We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.
Our Better Business Bureau accreditation is part of our dedicated approach to file repair and data recovery. Secure Data Recovery Services holds an overall success rate of 96 percent, and we always take appropriate steps to protect customer media throughout our case process.
We established the industry's first Class 10 ISO 4 certified Cleanroom, a dedicated environment that protects hard drives and other devices during repairs. Our lab also has dedicated tools that enable our teams to quickly recover data from solid-state drives, RAID arrays, smartphones, and other digital devices. By investing in new technologies, we ensure fast, effective treatment for every case we receive.
We also use a strict system of access controls to comply with various standards and federal laws. As the world's most secure data recovery provider, we prioritize data security at every one of our locations. We store recovered data on closed servers and return data via secure FTP. Secure Data Recovery Services can also treat encrypted files, regardless of encryption type or depth.
Our customer support team is fast, responsive, and courteous, and every member undergoes regular training to provide excellent service. By holding high standards, we have earned our reputation as the industry's most reliable provider, and our Better Business Bureau accreditation shows our strong commitment to our clients.
In our industry, Better Business Bureau accreditation carries notable benefits and responsibilities. We have always provided our clients with efficient services with competitive pricing and best-in-class security, and by maintaining the BBB's standards at our facilities, we continue to offer an exceptional set of resources.
Some of the requirements of accreditation include:
Unlike many other data recovery providers, we take a case-specific approach that ensures higher customer satisfaction and better overall results. Our engineers create a tailored plan for each device, and we provide our customers with a thorough evaluation report before performing any repairs. We also offer a No Data, No Recovery Fee guarantee. Our customer service team is available 24/7 to respond to client requests. To set up a free evaluation, call our toll-free hotline today.
To maintain our BBB accreditation, we provide exceptional customer service and give our clients around-the-clock access to an extensive set of resources. We are one of the only data recovery providers with an online case status system, and we offer a range of turnaround and pricing options to ensure high customer satisfaction.
Some of the other features of our services include:
When you bring your drive to a Secure Data Recovery Services location, you get the best possible service from a knowledgeable team of experts. We provide a full No Data, No Recovery Fee guarantee with every case, and we are committed to quickly resolving any issues through the BBB's dispute resolution program.
With a network of more than 20 BBB-accredited locations, Secure Data Recovery Services is ready to provide you with fast access to comprehensive data loss solutions. To get started, call us today at 1-800-388-1266.
Average rating 4.9
Rating based on 7,198 reviews
Robert Niederberg
Hard drive that was used for old data & pictures was dropped from its resting place . It had not been backed up to the cloud yet. To get back the data was a lifesaver!
William Phipps
Excellent! Great customer service and they were able to recover all of my data when both Apple and G-Technologies said I needed file recovery when my external raid was corrupted and would not mount on my desktop.
Michelle Nord
From my first panicked phone call through the process, Jason was compassionate and helpful in all the ways that count in a human. thank you for calming my fears on the process and assisting your team with full recovery of my 6000 plus photos.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
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