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Data Recovery for Network-Attached Storage Systems

Network Attached Storage (NAS) Data Recovery

Network Attached Storage (NAS) has become popular for individuals and small businesses that need an inexpensive and efficient storage system. NAS devices are easy to maintain and continually accessible but when the disks inside of the enclosure fail, it can ruin a business’ workflow. Secure Data Recovery is a leading expert in retrieving files from all RAID configurations that are used for NAS volumes and have an overall 96% success rate.

NAS RAID Data Recovery

As NAS specialists, we offer high recovery rates for all NAS RAID failure scenarios.

NAS devices add capacity to a PC or network so data is in a centralized location for authorized network users to easily access. Multiple disks are combined into a single point of storage and RAID configurations commonly used in this type of storage are RAID 0, 1, and 5.

Users can add to their storage at any time, but the more storage you add, the more complex the recovery when the NAS fails. We have the most technologically advanced proprietary tools to work on all media and storage systems no matter the size or failure scenario.

Common Types of NAS Failures

NAS servers can experience data loss due to a number of reasons either because of physical or logical damage. These failures affect how users or small businesses can access their data. Therefore it is crucial to find a reliable data recovery provider if your system experiences any of the following failures:

  • Hardware controller failure
  • User error (accidental deletion, overwriting, reformatting)
  • Fire or water damage
  • Power surge or voltage fluctuation
  • Firmware issues
  • Virus or Malware Attack
  • Multiple disk failure

Supported NAS Manufacturers

We are a manufacturer-approved company that works with all makes and models of drives and RAIDs that are used in NAS systems. These include:

  • Dell
  • Synology
  • NETGEAR
  • ASUSTOR
  • Seagate
  • LaCie
  • NetApp
  • Western Digital
  • HP
  • Drobo
  • QNAP
  • And more

How Does NAS Data Recovery Process Work?

We begin our secure data recovery process by completing free diagnostics on your media to find the cause of failure and determine the best course of action for recovery. We then provide a no-obligation price quote and estimated turnaround time for your case. After we receive client approval, we work on media in our Class 10 ISO 4 Cleanroom to give you the best chance at a full recovery.

We offer a variety of service levels to choose from including an emergency service with an average turnaround time of 48 hours. We have a team of engineers who specialize in NAS data recovery and our R&D department is constantly discovering new recovery methods for existing and emerging media. We are also the only data recovery company to return your recovered files on a hardware encrypted storage device for total security.

What to Do When Your NAS System Fails

When your NAS drives fail, turn off the system and disconnect power immediately. This will prevent it from experiencing further damage and will limit the chances of total data loss. Do not attempt to run recovery software as this will not help if your system experienced a physical failure. In some cases, recovery software will overwrite your files if installed on a storage system after a logical failure.

The best course of action is to call a professional to complete your NAS data recovery. Secure Data Recovery has a 96% success rate in recovering data from all media and operating systems, and if for some reason your files are unrecoverable, we stand by our “no data, no recovery fee” guarantee. Call our 24/7 customer service representatives to start your case at 1-800-388-1266.

Customer Reviews (14)

Average Rating:
4.9

This service was rated 4.9 out of 5.0 based on 14 review(s)

  • Reviewed on Mar 17 2021  |  Monroe, WA

    scott was great

    Scott made the data recovery process as pleasant as possible. Great job, Scott!

  • Reviewed on Mar 16 2021  |  Mendota Heights, MN

    Customer Service

    The rep I worked with - Jake Gambatese - was exceptional. In the end we could not justify the cost of recovering the data based on the value to us so declined to have the recovery done but even so, Jake was very helpful throughout the process including getting the media back to us. Thanks Jake!

  • Reviewed on Mar 10 2021  |  Plano, TX

    Excellent and professional service

    It was great working through the recovery process with Scott McMacken. Everything was always thoroughly explained and he followed up constantly throughout each stage of the process. Their expertise and professionalism was very reassuring and gave me great peace of mind through a potentially stressful process. I would highly recommend Secure Data Recovery to anyone in need, and I would not hesitate to use them again. I can''t thank Scott and the team enough for saving 10 years of my photography work.

  • Reviewed on Feb 26 2021  |  Culver City, CA

    Exceptional customer service and trustworthiness

    My company''s NAS (RAID 5) failed and data was corrupted. Scott McMacken was the Data Recovery Specialist who assisted me. He was professional and very responsive as he made himself accessible even outside normal business hours. Our data is paramount to our business success, and Secure Data Recovery provided the assurance of safeguarding our data as it was being recovered by their engineers. Scott and his team did a fantastic job for us! They recovered 100% of our data, and then returned our media/device. Would definitely contact Scott in the future should such an unfortunate event occur again. Because of this positive data recovery experience I no longer have any consternation or trepidation associated with a failed media.

  • Reviewed on Oct 24 2020  |  Scotts Valley, CA

    Solid customer service during a stressful time

    My case was a NAS Raid0 failure and Secure Data Recovery was able to bring the data back.

    Drive failure is high stress. Drive failure that you know you could have avoided (don''t do Raid0, people) is even higher. Eli R. at Secure Data kept things on an even keel from start to finish; answering questions promptly and politely. I was kept informed at each step of the process. Top Notch! Recovery is not inexpensive but some data is priceless.

  • Reviewed on Oct 9 2020  |  Houston, TX

    Great service

    Great experience workin with Chris. He was very patient and kind. He was very professional and serious with the work. I Strongly recommend this company.

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