24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

Data Recovery for Network-Attached Storage Systems

Network Attached Storage (NAS) Data Recovery

Network Attached Storage (NAS) has become popular for individuals and small businesses that need an inexpensive and efficient storage system. NAS devices are easy to maintain and continually accessible but when the disks inside of the enclosure fail, it can ruin a business’ workflow. Secure Data Recovery is a leading expert in retrieving files from all RAID configurations that are used for NAS volumes and have an overall 96% success rate.

NAS RAID Data Recovery

As NAS specialists, we offer high recovery rates for all NAS RAID failure scenarios.

NAS devices add capacity to a PC or network so data is in a centralized location for authorized network users to easily access. Multiple disks are combined into a single point of storage and RAID configurations commonly used in this type of storage are RAID 0, 1, and 5.

Users can add to their storage at any time, but the more storage you add, the more complex the recovery when the NAS fails. We have the most technologically advanced proprietary tools to work on all media and storage systems no matter the size or failure scenario.

Common types of NAS Failures

NAS servers can experience data loss due to a number of reasons either because of physical or logical damage. These failures affect how users or small businesses can access their data. Therefore it is crucial to find a reliable data recovery provider if your system experiences any of the following failures:

  • Hardware controller failure
  • User error (accidental deletion, overwriting, reformatting)
  • Fire or water damage
  • Power surge or voltage fluctuation
  • Firmware issues
  • Virus or Malware Attack
  • Multiple disk failure

Supported NAS Manufacturers

We are a manufacturer-approved company that works with all makes and models of drives and RAIDs that are used in NAS systems. These include:

  • Dell
  • Synology
  • Seagate
  • LaCie
  • Western Digital
  • HP
  • Drobo
  • QNAP
  • And more

What is the NAS Recovery Process?

We begin our secure data recovery process by completing free diagnostics on your media to find the cause of failure and determine the best course of action for recovery. We then provide a no-obligation price quote and estimated turnaround time for your case. After we receive client approval, we work on media in our Class 10 ISO 4 Cleanroom to give you the best chance at a full recovery.

We offer a variety of service levels to choose from including an emergency service with an average turnaround time of 48 hours. We have a team of engineers who specialize in NAS data recovery and our R&D department is constantly discovering new recovery methods for existing and emerging media. We are also the only data recovery company to return your recovered files on a hardware encrypted storage device for total security.

What To Do When Your NAS System Fails

When your NAS drives fail, turn off the system and disconnect power immediately. This will prevent it from experiencing further damage and will limit the chances of total data loss. Do not attempt to run recovery software as this will not help if your system experienced a physical failure. In some cases, recovery software will overwrite your files if installed on a storage system after a logical failure.

The best course of action is to call a professional to complete your NAS data recovery. Secure Data Recovery has a 96% success rate in recovering data from all media and operating systems, and if for some reason your files are unrecoverable, we stand by our “no data, no recovery fee” guarantee. Call our 24/7 customer service representatives to start your case at 1-800-388-1266.

Customer Reviews (1)

Average Rating:

This service was rated 5.0 out of 5.0 based on 1 review(s)

  • Reviewed on Apr 28 2016  |  Ho-Ho-Kus, NJ

    A Freaking +

    Had an awesome experience working with Alec. I had an old NAS drive that had stopped responding, or even pulling up in bios. Being fairly tech savvy, I played around a little bit until I realized this sort of recovery was WAY over my head. Alec coached me through the entire process and kept me in the loop at all times. If I ever need to recover another drive, I'll be calling Alec directly. I'm sold on not only on the quality of service, but the constant stream of updates they provide.

    Keep up the amazing work boys and girls!
    ~Tony T.

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