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Server Data Recovery

Server Data Recovery

Servers play an important role in the day-to-day activities. Whether you depend on a web server, accounting server, email server, database server, virtual server or a combination of these devices, your company needs regular access to digital storage media to stay productive. If your server fails without a functional backup, you face unscheduled downtime and heavy reconstruction costs. Unfortunately, servers are as susceptible to failure as any data storage system, and the large scale of many servers means a high potential for serious hardware and software issues.

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Expert Server Data Recovery Solutions

Expert Server Data Recovery Solutions

Secure Data Recovery Services offers dedicated server repair and recovery through a large network of facilities. We invest heavily in state-of-the-art technology that allows for high recovery rates in a variety of data loss scenarios. Our teams specialize in server recovery.

We offer professional services for both physical and virtual servers, and our engineering teams have worked extensively with every major operating system and file type. With our expansive knowledge base of past cases and state-of-the-art technology, we can effectively treat any failure scenario in a matter of days.

Call our customer service team today to schedule a free server evaluation. Secure Data Recovery Services operates dozens of offices, and we can provide fast, safe services for your business regardless of your physical location.

Server Data Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 24 review(s)
Todd Mitchell

Thank you Elliot for the Assist!

We had a RAID drive which I used to backup all the family photos to. We had a drive failure (they second failed before we replaced it). Elliot was extremely helpful explaining what could be done and not done. There was more damage to the disks, so while a complete restore was not possible he took the time to explain, helped restore most of the files. Getting these memories back is going to be ... Read More

Verified
Andrew Laing

Great Communication

I recently faced a critical data loss situation when my QNAP server failed, and I was on the verge of losing 22TB of invaluable files. Thankfully, Eric at Secure Data Recovery Services came to the rescue with a calm comforting attitude to help put my mind at ease. His expertise, dedication, and professionalism were truly outstanding. Eric not only helped to successfully restore all my data but als... Read More

Verified
Ted Smith

Chief Operations Officer

After experiencing two mysterious server failures, I had a lot of questions. Why did these servers fail? Was it hardware, software, human error, malicious activities, or was it something else? Why weren’t we able to recover from the failures? I needed answers. As a last option, we considered data recovery. I found Secure Data Recovery through a Google search. They were responsive and open to worki... Read More

Verified
David Hahn

David Hahn

I have been working as an IT professional for 7 years. I chose data recovery services after finding them in a search. They got good reviews so I figured I would give them a shot. We lost an entire disk array for our main company VM. It was 6 500gb hard drives with several server’s worth of data including our company’s main file share. Getting it back was not critical, but better than losing it. Ja... Read More

Verified
Radha Sadhu

Linux Data Recovery

Secure Data Recovery was very helpful in recovering data from Linux drive that was accidentally wiped out and re-written post an OS upgrade. Jonathan Nguyen the account representative was very helpful throughout the engagement, asking the right questions for recovery and keeping me informed of the recovery status throughout the process. Team were able to timely retrieve the data which would have ... Read More

Verified
Steven Kalmar

If you are reading this, you need SDR.

I recommend Secure Data Recovery for data recovery services.  If you fail to have current, good backups of your valuable data, turn to Secure Data Recovery to get the job done right and done fast.  My representative, Eric D, was extremely helpful throughout the entire process.  It''s an extremely anxious feeling when you are faced with the loss of your important data.  You just want it back as soo... Read More

Verified
Server Data Recovery Technology

Server Data Recovery Technology

Servers are highly specialized storage devices, and data recovery engineers need specialized equipment in order to provide safe services. Our laboratory features a certified Class 10 ISO 4 cleanroom. This dedicated, controlled environment filters all potentially harmful contaminants from the air to allow our engineers to safely repair hard drives and other damaged server media. Class 10 ISO 4 specifications allow for fewer than 10 contaminants per cubic foot, and we regularly test our cleanroom to comply with these strict standards.

We also feature data recovery services for virtual machines including VMWare, Virtual Server, Hyper-V, XenServer, and many others. Secure Data Recovery Services was one of the first providers to offer a dedicated data recovery option for cloud servers. We use a number of proprietary technologies to offer consistent recovery rates for deleted, formatted, corrupt and otherwise logically damaged virtual media.

Complex NAS SNAP Server failures require professional-grade data recovery engineers and resources. High-availability cluster server systems running critical databases or file sharing are not prone to failures due to the architecture, so when data loss occurs, there are no premade tools to bring the data back.

When a Linux or Windows Veritas server fails, the majority of the tools and utilities must be created for each individual case. Most local or non-specialized data recovery companies will simply not have the capabilities to address such a complex issue. In these cases, Secure Data Recovery steps in to rescue your data.

Advantages of Secure Data Recovery Services include:

Fast turn-around times

Server data loss can seriously endanger your business, and Secure Data Recovery Services works to limit your downtime. Our specialists complete most cases within two to five days, and our 24/7/365 emergency services have an even faster average turnaround of less than 48 hours.

Experienced server recovery teams

We offer services for both virtual and physical servers, and our engineering teams have decades of combined experience with all types of high-capacity storage devices. Whether you have a large, proprietary web server or a basic email server, our specialists always provide the best chances of a successful data recovery.

Advanced security

As the industry's most secure data recovery provider, we hold a number of credentials that show our commitment to protecting your privacy. Secure Data Recovery Services is PCI compliance certified. We also undergo regular SSAE 18 SOC 1, 2, and 3 audits, and as a member of the Information Systems Security Association, we post all of our credentials online.

Free diagnostics and multiple turnaround options

You need reliable information in order to make key disaster recovery decisions. Our free diagnostics provide you with a fast, accurate turnaround estimate, and we offer several service levels to help you control downtime while keeping data recovery within your budget.

Most importantly, we understand how server loss affects your business. We treat every server case as a high priority and take every available step to manage recovery costs and turnaround time. We have a reputation for our attention to detail and professionalism, and over many years, we have built a large list of notable server recovery clients.

Our Server Data Recovery Process

Our Server Data Recovery Process

Secure Data Recovery Services is one of the only server recovery companies in the world with truly risk-free diagnostics. Within a day of receiving your server, we will give you a price quote and turnaround estimate. Our services vary depending on your server's failure scenario.

Common causes of server data loss include:

  • Failed migration of data
  • Software installations or updates
  • Operating system errors
  • Configuration errors
  • Failed migration of data
  • Software installations or updates
  • Operating system errors

After receiving your approval, we perform any necessary physical repairs in our certified Class 10 ISO 4 cleanroom. Secure Data Recovery Services' server engineers have years of experience with hard drives, solid-state drives and hybrid drives, and we can successfully treat read/write head failures and other common mechanical malfunctions within a few hours under our 24/7/365 emergency service option.

We then make an image of your server to maintain the integrity of your original media. Once we can create a perfect copy of your server data, we perform recovery from the image rather than the original hardware in order to prevent any chance of in-lab media damage. Secure Data Recovery Services maintains a large inventory of RAID hardware and simulation equipment that often allows our engineers to rebuild damaged servers without access to the original hardware.

After repairing any logical damage, we check recovered data and return a copy of your files on external media or via secure FTP. Return media options vary depending on the size of your server and your requested files. We always protect your privacy by using SSAE 18 SOC 1, 2, and 3 audited protocols and advanced network technologies.

What to Do If Your Server Fails

What to Do If Your Server Fails

If you cannot access data on a server, you should immediately disconnect power to the device or unmount the affected volume. Never attempt to recover your own data, and never rebuild a failed RAID array. This is particularly important if a previous rebuild attempt has already failed. Rebuilding your server may overwrite data, greatly reducing your chances of a full recovery.

Keep your server turned off and contact Secure Data Recovery Services to discuss your options. We can help you choose an appropriate option for your business, and because our engineers have experience with all common server operating systems and file types, we always provide the best possible option for data recovery.

Frequently Asked Questions

  • How can I get a price quote for server data recovery?

    We offer risk-free, in-office diagnostics for all types of servers. By analyzing your server, we can diagnose media failures and provide an accurate price quote for your case.

    Because server architecture varies greatly, we cannot estimate recovery costs over the phone, but our flexible service options give you an easy way to keep your case within a budget. Some of the most common factors that affect our price quotes include the number of drives in your server, your operating system and the extent of physical media damage.

  • How long does the server data recovery process take?

    Turnaround time varies from case to case. However, we can recover many servers in under a day under our 24/7/365 emergency option. As with our risk-free price quotes, we offer free turnaround estimates through our network of facilities.

    We provide several turnaround options for our client, and whether you need to limit downtime or you need to control your costs, our teams can help you make an appropriate plan for your case.

  • How can I avoid unnecessary downtime after a server failure?

    Shut down your server right away. By operating your server in a failed state, you risk media damage, file corruption and unintentional overwrites. Shutting down your server will preserve your media in its original condition, greatly increasing your chances of a fast, full recovery.

    Do not attempt to rebuild, repair or reinitialize your server. Contact our team to set up a risk-free media evaluation or to discuss recovery options.

  • Do you offer remote server data recovery services?

    Yes. We can perform remote data recovery when a server has purely logical issues--for instance, when you accidentally delete files or when data corruption prevents normal file access.

    Remote recovery services are not available on the servers with physically failed media (NAS, SAN, and RAID systems of all levels including RAID 0, RAID 5 or RAID 6). For more information, contact our customer service team to discuss your failure scenario.

  • What should I look for when choosing a server data recovery company?

    In order to treat damaged servers, data recovery companies need specialized tools and experienced engineering teams. You should always choose a recognized, certified provider in order to limit your chances of unnecessary downtime. Look for a provider with a certified Cleanroom and adequate security credentials.

    Secure Data Recovery Services leads the data recovery industry in server repair and recovery. We were recently ranked as the top RAID data recovery company by TopTenReviews.com, and with SSAE 18 Type II certified status and a certified Class 10 ISO 4 Cleanroom, we provide the best set of solutions for damaged servers.

  • Does Secure Data Recovery Services offer specialized options for SQL servers or Exchange servers?

    Our engineers have experience with various SQL database management applications, including MySQL, MS SQL, Oracle, DB2, PostgreSQL and many more. We also specialize in Exchange data recovery, and our teams have dozens of proprietary tools designed to treat server data quickly and effectively.

    Thanks to our advanced technology, we offer an overall success rate of 96 percent. Secure Data Recovery Services' teams can quickly treat your server, restoring essential files in a matter of days under most circumstances, and we can repair your server while performing data recovery services.