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Welcome SanDisk Customers

Secure Data Recovery Services for SanDisk Devices

SanDisk is one of the most recognized names in data storage and a major innovator in flash card memory for portable electronic devices. After its acquisition in 2016, SanDisk became a major brand for Western Digital’s line of flash memory cards, USB flash drives, solid-state drives and, more recently, hard disk drives and RAID systems manufactured under the SanDisk Professional product line.

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The company has played a critical role in driving the technological evolution of flash memory systems, from its introduction of “system flash” in 1988 and its future application for mp3 players, mobile phones and digital cameras, to advances in stackable 3D NAND technology. Memory cards and data storage on portable devices pose unique challenges for data recovery engineers. The specialists at Secure Data Recovery Services have decades of combined experience successfully recovering data from even the most intricate flash storage device in SanDisk’s product line.

Advantages of Secure Data Recovery Services:

  • No risk of voiding any SanDisk warranty associated with your device
  • 15% discount for data recovery services on any SanDisk device
  • A free and full diagnostic report and no-obligation price quote
  • Industry-leading 96% success rate and our No Data, No Recovery Fee guarantee
  • More than 250 partner locations in North America for media drop-off or free inbound shipping
  • Certified Class 10 ISO 4 cleanrooms and SSAE 18 SOC 1, 2 & 3 Auditing

Hard Drives

Through its partnership with fellow WD subsidiary G-Technology, SanDisk produces a line of ultra-fast, high-performance HDD devices aimed at creative professionals that need large capacities and fast access speeds. These enterprise-class drives spin at 7200 RPM and connect via Thunderbolt 3 and USB-C ports.

Despite the high level of performance and technological sophistication of SanDisk hard drives, they have delicate internal components that can be damaged. Actuators, read/write heads, and platters can suffer from even the smallest blunt-force trauma. Tell-tale signs of internal component damage include clicking or grinding sounds when the platter spins up. If you hear these sounds, immediately turn your SanDisk drive off to avoid potentially permanent data loss.

The sensitivity of hard disk technology requires a controlled and secure environment. That’s why Secure Data Recovery Services conducts all its recovery operations in a certified Class 10 ISO 4 cleanroom. This ensures that delicate HDD components do not suffer additional damage from dust particles in the air during the data recovery process. Regular SSAE 18 SOC 1, 2 & 3 auditing also gives our customers the assurance that their data remains secure and confidential while in our possession. Secure Data Recovery’s expert technicians can successfully recover data and provide full support for all interfaces, capacities, and SanDisk HDD models including:

  • G-Drive
  • G-Drive Pro
  • G-Drive ArmorATD

SSD, Flash Drives & Flash Memory Cards

SanDisk produced the first commercial solid-state drive in 1991, and it has continued to pioneer flash-based memory systems ever since. Its G-Drive professional series devices can deliver up to 2800MB/s data transfer rates and has enhanced reliability with a one drive write per day endurance rating. SanDisk has also helped shape the direction of WD’s advancements in 3D NAND technology. The fifth-generation BiCS5 chips use triple-level-cell (TLC) and quad-level-cell (QLC) technologies to meet the exponential growth of data associated with everything from connected cars and mobile devices to artificial intelligence and the Internet of Things.

Secure Data Recovery’s research and development department has spent years creating custom tools to restore lost data from SSD and NAND-based memory systems. Common data loss scenarios for SSD devices include issues related to TRIM control, wear leveling, the soldering of damaged chips, and the repair or replacement of failed drive controllers. Flash memory cards pose their own challenges for successful data recovery. These include damaged or corrupted controller chips, physical damage to the card, and accidental deletion or formatting. Our data recovery engineers have the tools and expertise to successfully recover data from all SanDisk SSDs, flash drives, and memory cards including:

  • G-Drive SSD
  • G-Drive Pro SSD
  • G-Drive ArmorLock SSD
  • SanDisk Extreme PRO Portable SSD
  • SanDisk Extreme PRO Portable SSD V2
  • SanDisk Extreme PRO M.2 NVMe 3D SSD
  • SanDisk Ultra 3D SSD
  • SanDisk Extreme Portable SSD
  • SanDisk SSD Plus
  • SanDisk Extreme PRO Solid State Flash Drive
  • SanDisk Extreme microSDXC
  • SanDisk Extreme PRO CFast 2.0
  • SanDisk Extreme PRO microSDXC
  • SanDisk Extreme microSD Card for Mobile Gaming
  • SanDisk Extreme PRO CFexpress Card Type B
  • SanDisk Extreme SD
  • SanDisk Extreme CompactFlash
  • SanDisk Extreme PRO CompactFlash
  • SanDisk Extreme Go
  • SanDisk Ultra microSD
  • SanDisk Ultra SDHC
  • SanDisk Ultra USB Type-C
  • SanDisk Ultra Dual Drive Luxe
  • SanDisk Ultra Luxe USB 3.1
  • SanDisk Ultra Dual Drive m3.0
  • SanDisk Ultra Fit USB 3.1
  • SanDisk Ultra USB 3.0
  • SanDisk Ultra Dual Drive Go USB Type-C
  • SanDisk Ultra Dual Drive
  • SanDisk Ultra Shift
  • SanDisk Ultra Flair
  • SanDisk High Endurance microSD
  • SanDisk MAX Endurance microSD
  • SanDisk SDHC/SDXC Memory Card
  • SanDisk iXpand Flash Drive Luxe
  • SanDisk iXpand Flash Drive Go
  • SanDisk Cruzer Fit
  • SanDisk Cruzer Glide
  • SanDisk Cruzer Blade
  • SanDisk Cruzer Snap
  • SanDisk Cruzer Force
  • SanDisk Cruzer Spark
  • SanDisk MobileMate
  • SanDisk ImageMate PRO
  • SanDisk Clip Sport Go
  • Ibi Smart Photo Manager

RAID

SanDisk’s professional series of hardware RAID storage systems come with both HDD and SSD drive options and flexible arrays that support multi-stream 4K, 8K, and VR workflows. Designed to be portable, scalable and lightning-fast, these RAID systems provide excellent support for digital content creation, including real-time video editing, in fixed locations or on the go. But even the most sophisticated RAID array can be affected by the limitations of its individual drives, and it can require advanced data recovery techniques when drive failures occur. The RAID experts at Secure Data Recovery have custom data recovery utilities for any failure on:

  • G-RAID 2
  • G-RAID Shuttle SSD
  • G-RAID Shuttle 4
  • G-RAID Shuttle 8

Out Data Recovery Process

SanDisk customers should use caution when experiencing failures or data loss on hard drives, solid-state drives, flash drives, memory cards, or RAID arrays. When problems occur, power your device down immediately to reduce the chance of additional damage or the permanent loss of data. Contact us at 1-800-388-1266 for a free consultation.

Our expert data recovery engineers will complete a free and rigorous diagnostic once your SanDisk device arrives at one of our certified data recovery labs. When we determine the source of the problem, you will receive a full report and a no-obligation estimate for the cost of successful data recovery services.

Once the recommended work is authorized, we will successfully restore your data and return it to you on a new device that you choose. You pay nothing until we successfully recover your data. That’s our “no data, no recovery fee” guarantee.

SanDisk customers can be assured that our 96% documented success rate means that Secure Data Recovery Services is their best option for restoring access to lost or damaged data.