Professional Data Recovery Company

On-site Data Recovery Services

In addition to providing expert in-lab cleanroom data recovery, we also offer professional on-site data recovery services under special circumstances.

This option is reserved for the most difficult and delicate data loss situations. Give us a call to learn more.

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Our customers rate our services:
4.9 of 5
star rating
Read Reviews

We Helped Thousands Get Their Lost data back

With over 7,182 satisfied customers & counting, we are proud to provide the service and results that exceed customer expectations.

Let Us Come to You

Our data recovery engineers can be made available to you at your location worldwide within a days’ notice in Emergency data loss situations. Data recovery will be performed at your location typically within 24 hours upon arrival of SecureData engineer team. Same Day Service is also available. Alternatively, we do offer a Remote Data Recovery services, where the recovery is done remotely and can be started immediately

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Most Common Requirements for Onsite Data Recovery:
  • Large Complex Enterprise Systems (EMC, NetApp, Dell, HP, IBM, Fujitsu and similar)
  • Internet access to Data Storage prohibited
  • Military/Navy/Government Top Secret or Classified Data
  • Financial/Gaming Institutions Highly Sensitive Data
  • Data Storage device too large/complex to ship
  • IT requirements do not permit removing data from the site
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Secure Data Recovery On-site Recovery Advantages:
  • Fastest turnaround time for on-site data recovery in the industry (most cases are completed within 24 hours of arrival)
  • Experienced Senior level Certified Data Recovery Engineers
  • Access to Data Recovery Software Developers for custom projects
  • Proven verifiable past success on large enterprise level Storage Systems
  • No Data, No Recovery Fee (On-site Fees Apply)
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Supported Storage Media Devices:
  • All brands of HDD/SSD/Flash media, all RAID levels, NAS, SAN, Tape storage Systems and Servers
  • All existing File Systems and Operating Systems
  • Full Virtualization support (Hyper-V, VMware, Citrix XenServer and similar), including Corrupted/Deleted Virtual MachineDatabases such as SQL, MySQL, Oracle, DB2, Exchange and custom applications
  • Databases such as SQL, MySQL, Oracle, DB2, Exchange and custom applications
  • Custom Projects - our engineers and R&D developers can work side by side with your support staff to create custom tailored utilities to solve your data loss situation
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Increase chances of success by following these basic rules:
  • DO NOT attempt to repair or replace a faulty hard drive in-house, data recovery is a complex procedure and any self-recovery will reduce the chances of success
  • DO NOT install recovery software/tools or write any data on the affected storage/volume
  • DO NOT attempt to rebuild a faulty RAID unless all original members are successfully cloned elsewhere
  • DO NOT attempt to force any RAID members back into the array unless all original members are successfully cloned elsewhere
  • Take extreme care when contacting the manufacturer for support, the manufacturer’s goal is to get your hardware running again and in most cases their support has no regard for your data.

Our Customer Reviews

Average rating 4.9

Rating based on 7,182 reviews

User Rating

Mar 21, 2026
,
5
Star Rating
Incredible Service

I had an external hard drive full of my childhood photos. It was the only place my parents stored them, so I was working to back them up when the drive started to corrupt the files. I thought my childhood memories might be gone forever! Thankfully, Secure Data was able to recover 85% of them. It was super expensive, but I guess that’s the price you pay to recover irreplaceable photos! Jay from Secure Data was super communicative and transparent throughout the entire process.

User Rating

Mar 20, 2026
Corpus Christi, TX
5
Star Rating
Jason Molinaro

I have three Western Digital external hard drives that have stopped functioning correctly. I submitted requests for data recovery to three companies listed on the WD website, and Secure Data was one of them. Barely 10 minutes after I submitted a request to Secure Digital, Jason called me directly. Quite frankly, I was shocked to receive a live phone call so quickly. He was very efficient and friendly, and walked me through the process of setting me up to send in the drives.Unfortunately, the cost of Secure Data''s services was outside of my budget, so I had to decline using the service. He was understanding, and helped set up the return of the drives. BTW - the other two companies that I contacted only sent automated responses, both of which indicated that I would have to do most of the work to get my drives registered and sent to them. Very impersonal Customer Service. I will certainly be happy to recommend both Jason and Secure Data to anyone that has a critical need for data recovery.

User Rating

Mar 19, 2026
Saint Joachim, ON
5
Star Rating
Kyle Moravcik was terrific!!

Kyle was amazing in handling a very difficult situation for us. He was so professional and easy to deal with and turned a very upsetting week into a pleasant one where he followed up at every step and kept us informed of what was happening.I would not hesitate to recommend Secure Data to anyone.

In most cases on-site data recovery will require the Storage Device or system to be fully physically operational but our engineers maybe able to solve physically damaged device failures onsite as well, to see if your situation meets onsite data recovery criteria contact our support team 24x7 at 800-388-1266.

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