ASUSTOR Exclusive Data Recovery Partner

Secure Data Recovery Services is an exclusive ASUSTOR partner, specializing in data recovery for the complete ASUSTOR product line. When using Secure Data Recovery Services, ASUSTOR clients receive a 20% discount for any data recovery services.

Expert Solutions for All ASUSTOR network-attached storage. ASUSTOR customers have a partner they can trust for all professional data recovery services on personal cloud and NAS systems.

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Our customers rate our services:
4.9 of 5
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Our data recovery experts have full support for all ASUSTOR products, including:

  • Personal to Home
  • Home to Power User
  • Power User to Business
  • AS, NIMBUSTOR, LOCKERSTOR models
  • Network-Attached Storage (NAS)
  • Direct-Attached Storage (DAS)
  • Video Surveillance (network video recorders)

ASUSTOR is a part of the ASUS family, a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions. Secure Data Recovery Services is the sole provider of data recovery solutions for ASUSTOR devices. In particular, our experts specialize in data recovery from RAID arrays, one of ASUSTOR's principal product lines. Our specialists have the training and experience to work on these systems without voiding active warranties.

While ASUSTOR arrays are reliable, data loss can occur for a number of reasons including:

Whether the problem is physically damaged media or logically damaged files, our data recovery experts have a proven 96 percent success rate. We offer free diagnostic analysis and a No Data, No Recovery Fee guarantee. Call our customer service team now to open a case.

Average rating 4.9

Rating based on 7,256 reviews

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User Rating

September 13, 2026
King of Prussia, PA
5
Star Rating
iPhone recovery

I am thoroughly satisfied with Secure Data Recovery''s performance regarding my suddenly-bricked iPhone. I had not set up backups, so they were my only chance of recovering my data, some of which had large sentimental value, and they pulled through! In less time than the original estimate, they had recovered my data and provided me a backup I could restore onto a new phone, allowing me to move on with my life without skipping a step.I am impressed and grateful by/for their effort and success.

User Rating

September 12, 2026
Frederick, MD
5
Star Rating
Seagate Drive Recovery

I couldn't be more impressed with the data recovery service I received. My external drive failed without warning, and I thought years of important files were gone for good. From the moment I contacted Jonathan Nguyen, he treated my case with the same seriousness and expertise they give to government agencies and Fortune 100 companies. Their process was fast, transparent, and clearly backed by deep technical experience.What stood out most was how confident and capable the engineers were - you can tell they've seen every type of data loss scenario. They kept me updated throughout the recovery, and when they told me they had successfully restored my files, it felt like a huge weight lifted. I understand now why they have thousands of testimonials and tens of thousands of successful recoveries since 2007. I'm proud to add my experience to that list.If you're facing data loss, don't hesitate. This team does everything technologically possible to get your data back, and they absolutely delivered for me!

User Rating

September 11, 2026
Washington, DC
5
Star Rating
Recovery of Thumb Drive Data

Great job by Elliot. My technical knowledge is limited to say the least. He explained the situation in an understandable way and was patient when asked questions. He followed up to update on the progress of the case, which was resolved very quickly. Great value for money because the service was great and was provided alongside friendly and informative communication throughout.

Advantages of Working with the Only ASUSTOR Data Recovery Partner

Technology plays a major role in the data recovery process, and Secure Data Recovery Services maintains a state-of-the-art laboratory in order to treat ASUSTOR arrays effectively.

Our laboratory contains a certified Class 10 ISO 4 Cleanroom, which allows for safe hard drive repair and RAID repair procedures, and we maintain a large library of media components in order to provide efficient service. We regularly develop proprietary recovery tools, which allows for exceptional success rates.

We also have a strong reputation for our secure IT practices. Secure Data Recovery Services was the first data recovery provider to meet SSAE 18 Type II SOC-1 audit standards, and we hold a number of additional compliance certifications. Our teams exercise extraordinary care when treating every case to ensure the best possible results, and our high customer satisfaction rates are a testament to our industry-leading technology.

What to Do When a ASUSTOR RAID Array Fails

File damage can occur for a number of reasons, and in order to limit damage, you should immediately disconnect power to your array as soon as you notice signs of data loss.

Make a list of any symptoms that accompanied the failure, including unusual noises or error messages. Do not attempt to repair your ASUSTOR device, and never run data recovery software. Never open a hard drive or another digital device outside of a certified Cleanroom environment, as doing so could void your warranty and cause additional media damage.

Contact Secure Data Recovery Services as soon as possible to discuss your case. We offer free standard diagnostics, and as the only ASUSTOR partner, we offer warranty-safe services.

Other features of our services include:

  • A 96% Success Rate
  • Specialized Options for RAID Data Recovery and RAID Repair
  • Versatile Turnaround Options Including 24/7/365 Emergency Service
  • Multiple Office Locations for Efficient Service
  • An Excellent Set of Security Credentials

By working with us, you can limit your risks while restoring your data to a fully functional condition. Secure Data Recovery Services offers a secure, reliable set of data loss solutions with an overall success rate of 96 percent, and our no recovery, no charge guarantee ensures that you never pay a service charge for unrecoverable data. To get started or for more information, call Secure Data Recovery Services today at 1-800-388-1266.

We Helped Thousands Get Their Lost data Back

With over 7,256 satisfied customers & counting, we are proud to provide the service and results that exceed customer expectations.

Flexible Service Options

Every case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:

Standard Service
  • Diagnostics within 72 hours
  • Turnaround between 5 and 9 business days
Expedited Service
  • Diagnostics within 24 hours
  • Turnaround between 2 and 4 days
emergency data recovery service

Emergency Data Loss?

Don't panic! Our Emergency Data Recovery services can quickly and securely restore your lost data, so you can get back to business.

In addition to in-lab cleanroom services, we offer remote recovery options, where we can use a network connection to restore your data.

Needs us to come to you? We offer on-site data recovery services, where we can bring our cutting-edge tools directly to your location anywhere, anytime. Call us now to speak to an expert.

Your Data is Safe & Secure With Us

Our verified and secure process safeguards your data at every stage of recovery, including the secure destruction of damaged devices.

We undergo regular SSAE 18 audits to demonstrate how we store and manage data while restoring files. Furthermore, we adopt the latest strategies to defend against cyber threats. Our team also follows FIPS-validated data handling practices from start to finish.

We even return your data on encrypted drives or over secure servers to prevent unauthorized access in transit. It shows our commitment to ensuring personal and private data stays that way.

about us

Secure Data Recovery was founded in Los Angeles, California in 2007, we began with a single location and a simple mission: to ensure no one has to lose their valuable data to unexpected hard drive failures or accidents.

Today, we are a leader in the data recovery service industry, maintaining a 96% success rate across all storage devices. We have labs across North America and the United Kingdom. And we have helped over 100,000 customers worldwide, from Fortune 500 companies to home users.

Yet, our personalized approach remains the same. Our certified engineers know the importance of data and treat each case with the utmost care. Because we still believe that no one has to lose priceless files or memories.

Find Secure Data Recovery near you

Secure Data Recovery has a nationwide network of certified cleanrooms and convenient locations. You can access our services at over 120+ locations across the U.S.