ASUSTOR Exclusive Data Recovery Partner

Secure Data Recovery Services is an exclusive ASUSTOR partner, specializing in data recovery for the complete ASUSTOR product line. When using Secure Data Recovery Services, ASUSTOR clients receive a 20% discount for any data recovery services.

Expert Solutions for All ASUSTOR network-attached storage. ASUSTOR customers now have a partner they can trust for all professional data recovery services on personal cloud and NAS systems

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Our customers rate our services:
4.9 of 5
star rating
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We Helped Thousands Get Their Lost data back

We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.

Our data recovery experts have full support for all ASUSTOR products, including:

  • Personal to Home
  • Home to Power User
  • Power User to Business
  • AS, NIMBUSTOR, LOCKERSTOR models
  • Network-Attached Storage (NAS)
  • Direct-Attached Storage (DAS)
  • Video Surveillance (network video recorders)

ASUSTOR is a part of the ASUS family, a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions. Secure Data Recovery Services is the sole provider of data recovery solutions for ASUSTOR devices. In particular, our data recovery experts specialize in data restoration from RAID arrays, one of ASUSTOR's principal product lines. Our specialists have the training and experience to work on these systems without voiding active warranties.

While ASUSTOR arrays are reliable, data loss can occur for a number of reasons including:

  • Mechanical Hard Drive Damage and Offset Components
  • Damage to Electronic Boards (Printed Circuit Boards)
  • Firmware Corruption
  • Data Corruption
  • File Deletion and Formatting
  • Virus Damage, Environmental Disasters, and More

Whether the problem is physically damaged media or logically damaged files, our data recovery experts have a proven 96 percent success rate. We offer free diagnostic analysis and a “no data, no recovery fee” guarantee. Call our customer service team now to open a case.

Our Customer Reviews

Average rating 4.9

Rating based on 7,175 reviews

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User Rating

Mar 15, 2026
5
Star Rating
Saved My Life

Kevin was a great help to get years of data saved and on a new disk.Thank you

User Rating

Mar 13, 2026
5
Star Rating
Data Surgeons

Saved a 20 year old HDD that involved a partial circuit board rebuild. Not an inexpensive service, but straightforward, comprehensive, and reliable - the rare business I have full confidence in. Jonathan was a pleasure to deal with.

User Rating

Mar 12, 2026
5
Star Rating
Excellent service

I''d like to thank and commend Scott for his courteousness and the respectful manner he treated me. I was embarrassed at how ignorant I was as far as the pricing but Scott did not treat me as such. Unfortunately I could not continue with the transaction as it was out of my price range but Scott treated me kindly and hopefully I can come back at another time to fixt the drive. Thanks again Scott.

Advantages of Working with the Only ASUSTOR Data Recovery Partner

Technology plays a major role in the data recovery process, and Secure Data Recovery Services maintains a state-of-the-art laboratory in order to treat ASUSTOR arrays effectively.

Our laboratory contains a certified Class 10 ISO 4 Cleanroom, which allows for safe hard drive repair and RAID repair procedures, and we maintain a large library of media components in order to provide efficient service. We regularly develop proprietary recovery tools, which allows for exceptional success rates.

We also have a strong reputation for our secure IT practices. Secure Data Recovery Services was the first data recovery provider to meet SSAE 18 Type II SOC-1 audit standards, and we hold a number of additional compliance certifications. Our teams exercise extraordinary care when treating every case to ensure the best possible results, and our high customer satisfaction rates are a testament to our industry-leading technology.

What to Do When a RAID Array Fails

File damage can occur for a number of reasons, and in order to limit damage, you should immediately disconnect power to your array as soon as you notice signs of data loss.

Make a list of any symptoms that accompanied the failure, including unusual noises or error messages. Do not attempt to repair your ASUSTOR device, and never run data recovery software. Never open a hard drive or another digital device outside of a certified Cleanroom environment, as doing so could void your warranty and cause additional media damage.

Contact Secure Data Recovery Services as soon as possible to discuss your case. We offer free standard diagnostics, and as the only ASUSTOR partner, we offer warranty-safe services.

Other features of our services include:

  • A 96% Success Rate
  • Specialized Options for RAID Data Recovery and RAID Repair
  • Versatile Turnaround Options Including 24/7/365 Emergency Service
  • Multiple Office Locations for Efficient Service
  • An Excellent Set of Security Credentials

By working with us, you can limit your risks while restoring your data to a fully functional condition. Secure Data Recovery Services offers a secure, reliable set of data loss solutions with an overall success rate of 96 percent, and our no recovery, no charge guarantee ensures that you never pay a service charge for unrecoverable data. To get started or for more information, call Secure Data Recovery Services today at 1-800-388-1266.

Reliable Data Recovery Process

1
1. Free Consultation

Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.

2
2. Free Diagnostics

We diagnose the issue inside a certified cleanroom and develop a tailored plan to recover data.

3
3. Review & Decide

Our team provides a detailed report with a free quote and outlines service options for your case.

4
4. Guaranteed Result

You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.

Data Recovery Service Solutions

Uncertain about what data recovery service you require? We understand that a sudden drive failure is a challenging situation to handle. Let our engineers guide you in selecting the appropriate data recovery solution. Call us today to speak to an expert.

in-lab

Is your device completely dead? This is exactly what we specialise in. Our certified ISO 4 Cleanroom Lab is built to ensure your device is serviced in the best recovery environment. Conveniently drop off your device or take advantage of our free shipping and we will take care of the rest.

Certified Labs
onsite data recovery

Equipment too large to move or too sensitive? No problem for our experts. We can scramble a team to be anywhere in the world with our equipment and tools in about 24 hours to handle your data loss situation. We are trusted specialists at solving unique data loss challenges.

We Come to you
remote data recovery

Something deleted, corrupted or just disappeared but storage is still online? Just get us an internet connection and let our service team recover your data. You will then access it immediately. Recovery can’t get any faster than this.

We Connect remotely

Flexible Service Options

Every case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:

Standard Service

Diagnostics within 72 hours. Turnaround between 5 and 9 business days.

Expedited Service

Diagnostics within 24 hours. Turnaround between 2 and 4 days.

Emergency Service

Immediate diagnostics. Around-the-clock service. Less than 48 hours.

In addition, we provide service options beyond our standard work in advanced labs and certified cleanrooms. Our skilled engineers also excel in remote and on-site data recovery. We can use a network connection to restore data lost due to logical errors or bring our cutting-edge tools to you.

Experiencing Emergency Data Loss?

call us 24/7

800-388-1266

Successful Hard Drive Data Recovery

While our service has grown, our mission is unchanged. We want to reunite you with your lost data in a suitable timeframe. No matter how complex your case is. These are the stories of a few of our satisfied customers. Real people who trusted us when it mattered most.

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