24/7 Service:800-388-1266

Welcome ASUSTOR Customers!

ASUSTOR Exclusive Data Recovery Partner

Secure Data Recovery Services is an exclusive ASUSTOR partner, specializing in data recovery for the complete ASUSTOR product line. When using Secure Data Recovery Services, ASUSTOR clients receive a 20% discount for any data recovery services.

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Our data recovery experts have full support for all ASUSTOR products, including:

  • Personal to Home
  • Home to Power User
  • Power User to Business
  • AS, NIMBUSTOR, LOCKERSTOR models
  • Network-Attached Storage (NAS)
  • Direct-Attached Storage (DAS)
  • Video Surveillance (network video recorders)

ASUSTOR is a part of the ASUS family, a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions. Secure Data Recovery Services is the sole provider of data recovery solutions for ASUSTOR devices. In particular, our data recovery experts specialize in data restoration from RAID arrays, one of ASUSTOR's principal product lines. Our specialists have the training and experience to work on these systems without voiding active warranties.

While ASUSTOR arrays are reliable, data loss can occur for a number of reasons including:

  • Mechanical Hard Drive Damage and Offset Components
  • Damage to Electronic Boards (Printed Circuit Boards)
  • Firmware Corruption
  • Data Corruption
  • File Deletion and Formatting
  • Virus Damage, Environmental Disasters, and More

Whether the problem is physically damaged media or logically damaged files, our data recovery experts have a proven 96 percent success rate. We offer free diagnostic analysis and a “no data, no recovery fee” guarantee. Call our customer service team now to open a case.

Advantages of Working with the Only ASUSTOR Data Recovery Partner

Technology plays a major role in the data recovery process, and Secure Data Recovery Services maintains a state-of-the-art laboratory in order to treat ASUSTOR arrays effectively.

Our laboratory contains a certified Class 10 ISO 4 Cleanroom, which allows for safe hard drive repair and RAID repair procedures, and we maintain a large library of media components in order to provide efficient service. We regularly develop proprietary recovery tools, which allows for exceptional success rates.

We also have a strong reputation for our secure IT practices. Secure Data Recovery Services was the first data recovery provider to meet SSAE 18 Type II SOC-1 audit standards, and we hold a number of additional compliance certifications. Our teams exercise extraordinary care when treating every case to ensure the best possible results, and our high customer satisfaction rates are a testament to our industry-leading technology.

What to Do When a RAID Array Fails

File damage can occur for a number of reasons, and in order to limit damage, you should immediately disconnect power to your array as soon as you notice signs of data loss.

Make a list of any symptoms that accompanied the failure, including unusual noises or error messages. Do not attempt to repair your ASUSTOR device, and never run data recovery software. Never open a hard drive or another digital device outside of a certified Cleanroom environment, as doing so could void your warranty and cause additional media damage.

Contact Secure Data Recovery Services as soon as possible to discuss your case. We offer free standard diagnostics, and as the only ASUSTOR partner, we offer warranty-safe services.

Other features of our services include:

  • A 96% Success Rate
  • Specialized Options for RAID Data Recovery and RAID Repair
  • Versatile Turnaround Options Including 24/7/365 Emergency Service
  • Multiple Office Locations for Efficient Service
  • An Excellent Set of Security Credentials

By working with us, you can limit your risks while restoring your data to a fully functional condition. Secure Data Recovery Services offers a secure, reliable set of data loss solutions with an overall success rate of 96 percent, and our no recovery, no charge guarantee ensures that you never pay a service charge for unrecoverable data. To get started or for more information, call Secure Data Recovery Services today at 1-800-388-1266.