Secure Data Recovery Services is an exclusive ASUSTOR partner, specializing in data recovery for the complete ASUSTOR product line. When using Secure Data Recovery Services, ASUSTOR clients receive a 20% discount for any data recovery services.
Expert Solutions for All ASUSTOR network-attached storage. ASUSTOR customers now have a partner they can trust for all professional data recovery services on personal cloud and NAS systems
We Helped Thousands Get Their Lost data back
We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.
Our data recovery experts have full support for all ASUSTOR products, including:
ASUSTOR is a part of the ASUS family, a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions. Secure Data Recovery Services is the sole provider of data recovery solutions for ASUSTOR devices. In particular, our data recovery experts specialize in data restoration from RAID arrays, one of ASUSTOR's principal product lines. Our specialists have the training and experience to work on these systems without voiding active warranties.
While ASUSTOR arrays are reliable, data loss can occur for a number of reasons including:
Whether the problem is physically damaged media or logically damaged files, our data recovery experts have a proven 96 percent success rate. We offer free diagnostic analysis and a “no data, no recovery fee” guarantee. Call our customer service team now to open a case.
Average rating 4.9
Rating based on 7,192 reviews
Jorge Pabon
Secure Data Recovery provides professional and efficient service!Thank you Jason Molinaro and team for your help support!
Hassan Saffar
I highly recommend Secure Data Recovery Services for anyone in need of reliable and expert data recovery. My experience with their team—particularly with Timothy Rutan—was exceptional from start to finish. Timothy demonstrated the highest level of professionalism, expertise, and customer care. He took the time to clearly explain the full scope of services offered, outlined all available recovery plan options, and provided reassurance at every step of the process. His guidance was detailed and easy to follow, ensuring I understood exactly what was needed from my end. What set Timothy apart was his consistent and proactive communication. He kept me fully informed throughout the recovery process, providing timely updates by both email and phone. His dedication gave me complete confidence that my data was in capable hands.Secure Data Recovery Services successfully recovered 100% of my files after my hard drive was damaged in a drop—an outcome that exceeded my expectations. Their technical expertise, combined with Timothy’s outstanding customer service, made an overwhelming situation incredibly smooth and stress free.
ramsey lee
Jonathan was extremely helpful throughout the whole process. When my phone suddenly shut off, I thought there was no way I could get all my photos and videos back. Jonathan helped me understand exactly what was going on throughout the process and answered any questions I had. The process was very fast and I was very happy with the results!
Technology plays a major role in the data recovery process, and Secure Data Recovery Services maintains a state-of-the-art laboratory in order to treat ASUSTOR arrays effectively.
Our laboratory contains a certified Class 10 ISO 4 Cleanroom, which allows for safe hard drive repair and RAID repair procedures, and we maintain a large library of media components in order to provide efficient service. We regularly develop proprietary recovery tools, which allows for exceptional success rates.
We also have a strong reputation for our secure IT practices. Secure Data Recovery Services was the first data recovery provider to meet SSAE 18 Type II SOC-1 audit standards, and we hold a number of additional compliance certifications. Our teams exercise extraordinary care when treating every case to ensure the best possible results, and our high customer satisfaction rates are a testament to our industry-leading technology.
File damage can occur for a number of reasons, and in order to limit damage, you should immediately disconnect power to your array as soon as you notice signs of data loss.
Make a list of any symptoms that accompanied the failure, including unusual noises or error messages. Do not attempt to repair your ASUSTOR device, and never run data recovery software. Never open a hard drive or another digital device outside of a certified Cleanroom environment, as doing so could void your warranty and cause additional media damage.
Contact Secure Data Recovery Services as soon as possible to discuss your case. We offer free standard diagnostics, and as the only ASUSTOR partner, we offer warranty-safe services.
Other features of our services include:
By working with us, you can limit your risks while restoring your data to a fully functional condition. Secure Data Recovery Services offers a secure, reliable set of data loss solutions with an overall success rate of 96 percent, and our no recovery, no charge guarantee ensures that you never pay a service charge for unrecoverable data. To get started or for more information, call Secure Data Recovery Services today at 1-800-388-1266.
Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.
We diagnose the issue inside a certified cleanroom and develop a tailored plan to recover data.
Our team provides a detailed report with a free quote and outlines service options for your case.
You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.
Uncertain about what data recovery service you require? We understand that a sudden drive failure is a challenging situation to handle. Let our engineers guide you in selecting the appropriate data recovery solution. Call us today to speak to an expert.
Every case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:
In addition, we provide service options beyond our standard work in advanced labs and certified cleanrooms. Our skilled engineers also excel in remote and on-site data recovery. We can use a network connection to restore data lost due to logical errors or bring our cutting-edge tools to you.
While our service has grown, our mission is unchanged. We want to reunite you with your lost data in a suitable timeframe. No matter how complex your case is. These are the stories of a few of our satisfied customers. Real people who trusted us when it mattered most.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
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