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Remote Data Recovery

Remote Data Recovery Services

Did you delete data on a NAS or reformat a RAID storage system? Our remote data recovery offers the fastest and most secure way to regain access to lost files and data without ever removing your device from its location.

This immediate-acting solution is ideal for production data loss situations where your systems are still running, but your data is inaccessible. Don’t wait in an emergency; call us now for immediate data recovery service assistance and let our specialists help you restore your data quickly and securely.

Don’t risk delays or data loss. Get critical data back without leaving your location. Contact us now for immediate on-site assistance.

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800-388-1266

Our customers rate our services:

4.9 of 5

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We Helped Thousands Get Their Lost data back

With over 7,196 satisfied customers & counting, we are proud to provide the service and results that exceed customer expectations.

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Remote Data Recovery: Secure, Immediate Service Worldwide

During a data emergency, time is critical. Our expert engineers can connect directly to your server, workstation, or storage system via a secure internet connection, resolving logical data loss caused by corruption, accidental deletion, or user error in real time.

Our remote data recovery experts have the skills and technology to recover all types of files and support every file system. This expertise lets us deliver industry-leading success rates, no matter how complex the recovery challenge. You can trust us to recover your data securely from any major storage device manufacturer or configuration, including:

Windows, macOS, Linux, or custom file systems
RAID Arrays (All RAID Levels)
NAS & SAN
Servers and Cloud-Based Storage Solutions
Virtualized Environments such as Hyper-V, VMware, Citrix XenServer
Database Recovery for SQL, MySQL, Oracle, DB2, Exchange, and other critical business applications
Ransomware recovery and corrupted or deleted virtual machines

If another provider has said your case is too complex, we’re ready to help. Our expert engineers and dedicated R&D team can collaborate directly with you to create custom solutions for even the most unique or challenging data loss situations. Contact us today for immediate, expert remote data recovery assistance and get a personalized quote tailored to your needs.

Is Remote Data Recovery Right for Your Situation?

Remote data recovery is often the preferred option when organizations face strict security, technical, or logistical constraints that prevent physical device removal. This approach is especially valuable for large, complex enterprise systems from leading manufacturers such as EMC, NetApp, Dell, HP, IBM, and Fujitsu, where storage environments are too intricate or bulky to ship. Additionally, companies with IT policies or compliance requirements that prohibit removing devices or data from secure facilities rely on remote data recovery to protect sensitive information and maintain full control throughout the process.

Remote data recovery is most effective when the affected hardware is fully functional, all disks or LUNs are properly detected, and no S.M.A.R.T. errors are present. Most appropriate failures which qualify for remote data recovery generally include:

User error or accidental deletion (user data, LUNs, virtual machines)
Corrupt or deleted databases
Missing data or partial overwrites
File system or partition corruption

If you’re facing data loss and on-site or off-site shipping isn’t an option, we’re ready to help you immediately. Call 800-388-1266 now to discuss your data loss scenario and get expert remote data recovery assistance, wherever you are.

Essential Precautions To Maximize Your Data Recovery Success

To give your data the best chance of being recovered, please follow these important guidelines:

Stop all writes immediately: As soon as you notice data loss, stop using the affected hardware. If possible, switch the device to read-only mode to prevent further changes or damage to your data.
Avoid DIY repairs: Do not attempt to repair or replace a malfunctioning hard drive yourself. Data recovery requires specialized expertise, and self-recovery efforts can greatly reduce your chances of successful retrieval.
Never install software on the affected drive: Do not install data recovery programs or save any new files on the compromised device or volume, as this can overwrite lost data and complicate recovery.
Don’t restore backups to the same device: Never try to recover data from a backup directly onto the affected hardware, as this may permanently erase your original data and make it unrecoverable.

Don’t rebuild faulty RAIDs without clones: Refrain from rebuilding a failed RAID array unless you’ve first created secure, verified clones of all original drives.
Don’t force drives back into an array: Avoid forcibly reintegrating any RAID member into the array unless full, verified clones of all drives have been made.
Be cautious with manufacturer support: Remember, hardware manufacturers focus on hardware functionality, not data preservation. Their recommended troubleshooting steps could inadvertently compromise your data.

For expert guidance and fast, professional data recovery, reach out to us today. Your best chance for success starts here.

Fair & Transparent Pricing

We know that data recovery costs are important to customers. That is why we offer free diagnostics and quotes with our standard service. So there are no surprises. In short, the cost of data recovery depends on several factors, including the device type and the extent of physical or logical damage. These factors are unique to your case. As a result, our staff can only give an exact price once technicians assess your device inside a certified cleanroom. Once diagnosed, we present an accurate quote that reflects the time investment required for a successful recovery. We will not exceed the amount quoted for the given work. You can choose one of our flexible service options or elect not to proceed.

Data recovery services that provide flat-rate pricing are incentivized to declare devices with complex failures as a lost cause. We specialize in retrieving data that others cannot.

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Learn more about pricing

800-388-1266

Why Choose Us In A Data Emergency?

When you choose Secure Data Recovery for remote data recovery, you get trusted, confidential service with the fastest turnaround times. Our expert team is available 24/7, nights, weekends, and holidays included, so you’re never without support in a data emergency. We know that timing is everything; prompt action can mean the difference between permanent loss and a full recovery. That’s why we’re always ready to deliver urgent and effective solutions when you need them most.

We also understand how stressful and urgent data loss can feel. Our specialists work in shifts to maintain continuous recovery efforts and provide ongoing assistance, keeping you informed every step of the way. From your first call to the secure return of your data. With nearly two decades of experience and an unwavering dedication to our clients, we deliver results you can count on.

96% Success Rate
24x7 Global Rapid Response Team
Premier Data Recovery Partner with Major Brands
SSAE 18 SOC 2 Type II and SOC 3 Audited Process
Portable cleanroom and data recovery equipment

Your Data is Safe & Secure With Us

Our verified and secure process safeguards your data at every stage of recovery, including the secure destruction of damaged devices.

We undergo regular SSAE 18 audits to demonstrate how we store and manage data while restoring files. Furthermore, we adopt the latest strategies to defend against cyber threats. Our team also follows FIPS-validated data handling practices from start to finish.

We even return your data on encrypted drives or over secure servers to prevent unauthorized access in transit. It shows our commitment to ensuring personal and private data stays that way.

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Our Customer Reviews

Average rating 4.9

Rating based on 7,196 reviews

Madeline Atkins

Apr 17, 2026
,

Smooth and Successful Process

As a business with a lot of video files moving in and out on the daily lost data can be terrifying. After speaking with the Secure Data Recovery Team we felt confident that our data was in good hands. Our account manager, Kyle was able to guide us through the whole work flow with transparency and professionalism. We couldn''t have asked for a better process (and such a successful outcome, 17tb recovered)!

Being Birds

Apr 17, 2026
Barking, England

Huge thanks to Secure Data! I lost everything due to a hard drive crash a few months back. These weren''t just files; they were important memories. The team was very professional, handled everything perfectly, and most importantly, they recovered all my data. I’m so grateful to have my ''Memories'' back. Great job

Junior Chuang

Apr 16, 2026
,

Great data recovery

They did a wonderful job and was able to recover most of my data. Good communication along the way with the expectations and timelines. Thank you!

Remote Data Recovery vs In-Lab?

In emergency data loss situations, remote data recovery allows our specialists to begin restoring your files within minutes, no matter your location. This rapid response eliminates shipping delays and provides immediate solutions, ensuring your critical data is back in your hands as quickly as possible.

Immediate Recovery: No Need to Move Equipment: Servers and large hardware stay in place, eliminating the hassle and risk of shipping.
Minimize Downtime: Continue using unaffected data and systems during the recovery process to keep your business running smoothly.
Enhanced Data Security: Sensitive or confidential data remains onsite, never leaving your premises for maximum security.
No Shipping Required: Save valuable time and avoid the risks and delays associated with shipping devices for recovery.
Instant Access to Recovered Data: Once your files are restored, they’re immediately available to you on your existing hardware.

Although remote recovery offers many benefits, it requires that your storage device or system be physically operational. If storage is unavailable due to a physical or mechanical issue, cleanroom lab or on-site data recovery services are available. Not sure if your situation qualifies for remote data recovery? Contact our 24/7 support team at 800-388-1266 now for an immediate assessment and expert guidance.

Secure Remote Data Recovery for Business Continuity

As an enterprise-focused data recovery provider, we understand the high-stakes challenges of production data loss. With years of experience handling sensitive, mission-critical cases remotely, our team is equipped to support your organization’s unique needs. Our data architects are experts in enterprise storage systems and have extensive hands-on experience with leading platforms, so we can move quickly and efficiently without unnecessary trial-and-error. We specialize in recovering data from the following systems:

EMC VNX, VNXe, Clariion, and Isilon servers
NetApp FAS disk shelves and WAFL file system storage
Dell EqualLogic and PowerEdge servers
HP MSA, LeftHand SAN, and UX servers
IBM Power servers
Oracle, Sun, and Pillar Axiom servers
Fujitsu ETERNUS storage
Clustered storage solutions (e.g., XSAN, StorNext)
Virtualization platforms: VMware vSAN (VMDK), Citrix XenServer, Microsoft Hyper-V (VHD, VHDX)
Mail, database (MySQL, Microsoft SQL, Oracle, DB2), and file servers
Custom data recovery for specialized or unique environments

No matter the device, file system, or type of failure. You can count on us to safely and securely recover your mission-critical data. Don’t risk delays, call us now 800-388-1266 for immediate assistance and get expert help on-site within 24 hours.

about us

Secure Data Recovery was founded in Los Angeles, California in 2007, we began with a single location and a simple mission: to ensure no one has to lose their valuable data to unexpected hard drive failures or accidents.

Today, we are a leader in the data recovery service industry, maintaining a 96% success rate across all storage devices. We have labs across North America and the United Kingdom. And we have helped over 100,000 customers worldwide, from Fortune 500 companies to home users.

Yet, our personalized approach remains the same. Our certified engineers know the importance of data and treat each case with the utmost care. Because we still believe that no one has to lose priceless files or memories.

Find Secure Data Recovery near you

Secure Data Recovery has a nationwide network of certified cleanrooms and convenient locations. You can access our services at over 150 locations across the U.S.

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Frequently Asked Questions

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Ready to talk?

Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.

If you’re experiencing data loss, don’t hesitate to reach out to us right now.

Talk To an Expert

Ready to talk?

If you’re experiencing data loss, don’t hesitate to reach out to us right now.

Talk To an Expert