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Western Digital Data Recovery Services

Western Digital Data Recovery Services

Secure Data Recovery is a WD Platinum Partner. We are recommended as a global data recovery service provider for WD customers experiencing drive failure, file corruption, or other data loss scenarios. Our experienced engineers have extensive knowledge of the entire Western Digital hard drive, SSD, NAS, and RAID product lines. Do not risk permanent data loss by selecting an unauthorized vendor. Trust the certified experts with a nationwide network to recover data from a failed WD drive. As a WD Platinum Partner, our customers enjoy a 15% discount on data recovery services, which include free diagnostics and shipping to any of our nationwide locations.

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We Helped Thousands Get Their Lost Data Back

With over 5,991 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

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WD Data Recovery

As a Platinum Partner with the manufacturer, Secure Data Recovery Services offers the industry’s most comprehensive WD data recovery process. Our advanced knowledge of WD storage devices gives us an edge in providing the best Western Digital file recovery on the market.

Our award-winning customer support team is ready 24/7 to schedule a free diagnostic for your failed WD drive or WD external hard drive. We’ll conduct a free comprehensive assessment in SSAE 18 SOC 1, 2 & 3 audited labs and certified Class 10 ISO 4 cleanrooms.

Once authorized, the best-credentialed technicians in the industry carry out all WD data recovery operations. At that point, we will securely return your recovered files on a new transfer device of your choosing.

Western Digital customers that take advantage of our data recovery services enjoy a 15% discount on all WD data recovery jobs regardless of the cause of data loss or the type of WD RAID, SSD, or Western Digital hard drive. Our expert data recovery technicians perform a full diagnostic that poses no risk to any existing manufacturer’s warranties. Our no-obligation price quote will set expectations on requirements for successful Western Digital data recovery. We’re your best option for reliable WD data recovery, with a documented, industry-best 96% success rate and guaranteed results. If we can’t recover your lost data, you pay nothing.

Western Digital Data Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 106 review(s)
Aleacia Peer

Jake Gambatese is the BEST!

Jake has been assigned to 2 different data recovery cases of mine. He communicated many times throughout the process, he answered questions quickly, and he made the entire experience AMAZING for me. I never look forward to any of my hard drives experiencing problems with data, but I always reach out to Jake because I know he will take care of everything perfectly. Thank you, Jake!

Laquitta Joseph


Thank you to the team at Secure Data Recovery for recovering ALL the data from my jump drive. This jump drive has served as my document storage for ALL my important information; so it was critical that I get it back. The team was quick and provided email updates along the way. They handled the process in a SECURE manner which made me comfortable in their recovery activities. I received my new ... Read More

Chris Corral

I thought my data was lost forever!

Jake and his crew were great! They were honest up front with their pricing and their guarantees. They were able to recover the files we needed! Definitely recommend!

Jung Lee

Great service!

They were very quick and accommodating in regards to price and service. Thanks very much.

Tom Pier

Great Service - Got My Data Back

Many thanks to Secure Data Recovery for their recent work to recover data off my 1 TB external hard drive that had failed. The process to send the hard drive to them was easy. They quickly reviewed the situation and fully explained the cost to recover the data. The work was completed quickly. The replacement drive with the recovered data arrived in a timely manner. Note that the return shipments r... Read More

Ed Marciniak

Effective Recovery

Thanks to Jake for being thorough and persistent, and the team recovering my business and personal files.


WD Hard Drive Recovery

Our data recovery experts offer data loss solutions designed to suit your timeframe and budget. Our SSAE18 SOC 1, 2, and 3 audited process is fully transparent and certified, making us one of the top data recovery services in the country. Our experienced engineers are available 24x7 to assist you in recovering lost data from any WD hard drive. We understand that data is an important asset. We have developed time-tested methods and sophisticated data recovery tools to address even the most complex data loss situations, backed by our “No Data, No Recovery Fee” guarantee. Our experience with advanced WD drive storage technology allows us to dependably recover data from any WD hard drive families, including consumer WD Green hard drives, high-capacity WD Blue drives, and performance-oriented WD Gold HDDs.

New technology, like Western Digital’s helium-filled hard drives and encrypted firmware, poses new challenges for data recovery companies. Our R&D team has created techniques to successfully recover lost data from any drive featuring WD HelioSeal technology. All invasive procedures for any Western Digital hard drive recovery occur inside a certified Class 10 ISO 4 cleanroom environment. When you need Western Digital hard drive recovery, trust a company that has a proven record of achievement with all WD hard drive families, including:

  • WD Purple Surveillance
  • Ultrastar DC
  • WD Blue
  • WD Gold
  • WD Red NAS

WD SSD Recovery

We specialize in WD SSD recovery. Our experts have successfully recovered data from thousands of WD solid-state drives, including the WD Black NVMe and WD My Passport SSD product lines. Our research and development team has created specialized tools for reverse engineering WD solid-state drive controllers to offer the best odds for successful WD SSD recovery.

Is your WD easystore SSD returning SMART read errors? Is your WD My Passport SSD failing to mount? We have the right solution for any data loss situation affecting the following WD SSD models:

  • WD Blue SA510 SATA
  • WD Blue SN570 NVMe
  • WD Elements™ SE SSD
  • WD Gold™ Enterprise Class NVMe™ SSD
  • WD Green SN350 NVMe
  • WD Green™ SATA SSD M.2
  • WD Red SN700 NVMe SSD
  • My Passport™ SSD
  • WD Red™ SA500
  • WD_BLACK C50
  • WD_BLACK D30
  • Western Digital CL SN520 NVMe SSD
  • Western Digital PC SA510 SATA SSD
  • Western Digital PC SN740 NVMe™ SSD
  • Western Digital PC SN810 NVMe SSD
  • easystore SSD Portable Storage

Western Digital External Drive Recovery

Your external drive is supposed to be protected against permanent data loss. However, power surges, mechanical damage, accidental data deletion, or formatting can erase years of digital memories in a second. Simply incorrectly disconnecting an external drive from the computer without properly 'ejecting' it can cause your files to become inaccessible. Still, the experts at Secure Data Recovery are always on standby to ensure this is temporary. Our cleanroom data recovery services for WD external hard drives have a 96% success rate, recovering lost files from the entire WD product line, including:

  • My Book
  • My Book Duo
  • WD Elements
  • My Passport Ultra
  • My Passport Go

WD RAID Recovery

Successful WD RAID recovery and the restoration of lost files from WD NAS drives takes skill, proprietary tools, and lots of experience. Secure Data Recovery Services leads the industry in professional RAID recovery services.

Lost your data due to a drive failure in your MyCloud Home Duo or My Cloud Book Duo RAID? Has your WD My Cloud Expert NAS suffered file system corruption or a reset? We have more than a decade of WD RAID recovery expertise, and we’ve had unmatched success in literally thousands of WD RAID recovery cases.

When you need expert service for Western Digital My Book data recovery or Western Digital My Book Live data recovery, rely on a WD Platinum partner to deliver the best results technologically possible.

Secure Data Recovery Process



Shut down the device and give us a call. We are available 24/7 for a free consultation and quote.



Your device will be safely diagnosed by an expert at one of our state-of-the-art labs.


Review &

One of our team members will contact you to review the diagnostic results for your approval. This will give you an idea of how much data is recoverable.


Data Recovery & Return

Our engineers work hard to retrieve your files. Once you submit your payment, you’ll receive the recovered data on a new external drive.

Data Recovery Service Solutions

Not sure what data recovery service you need? Let our team guide you to select the right data recovery solutions. We understand better than other recovery service providers that a sudden drive failure is an unsettling feeling. Call us to speak to an expert and discuss your situation. We offer several ways to solve your problem.


Is your device completely dead? This is exactly what we specialize in servicing inside of our ISO certified Cleanroom Lab. Get it to us by dropping it off or take advantage of our free shipping and we will take care of it for you or you pay nothing. Call us to discuss your data loss problem and the service solutions we offer.

Our Certified Labs

Onsite Data Recovery

Equipment too large to move or too sensitive? No problem for our experts. We can scramble a team to be anywhere in the world with our equipment and tools in about 24 hours to handle your data loss situation. We are trusted specialists at solving unique data loss challenges.

We Come To You

Remote Data Recovery

Something deleted, corrupted or just disappeared but storage is still online? Just get us an internet connection and let our service team recover your data. You will then access it immediately. Recovery can't get any faster than this.

We Connect Remotely

Flexible Service Options

Every situation is a disaster for home users, individuals and small businesses. We understand the importance of getting the data back to our customers is as important as the budget and time it takes to get it back. We offer multiple data recovery options to fit your needs.


5 - 10 day turnaround time


2 - 5 day turnaround time


Around the clock service

Experiencing Emergency Data Loss?

Call Us 24/7


About Us

Secure Data Recovery Services was established in 2007 with a single location. Over the past decade, we have grown into one of the world’s largest data recovery companies. Enabling us to help thousands of customers recover their data with our extraordinary capabilities. Powering the success behind our world-class services are our talented teams of engineers. They have successfully developed our state-of-the-art tools and procedures, which enable us to recover data from the most challenging data loss circumstances.

Our team is truly passionate about what they do. They thrive on customer satisfaction, which comes from reuniting users with their lost data. Our goal is to deliver the best results technologically possible while maintaining the strictest security controls throughout the process. Our numerous industry-specific security attestations, including regular SSAE18 SOC 1, 2, & 3 audits, help ensure we are keeping your private information safe while allowing us to recover your files and get you back on track.

Secure Data Recovery Services has built a solid reputation as the most trusted data recovery provider. With a fully transparent and certified process, we demonstrate that our facilities, procedures, and staff exceed industry standards.

From single external hard drives, SSD’s, and mobile devices, to enterprise NAS, SAN, and RAID failures, we are ready to help recover your data from digital disasters.

Western Digital Data Recovery Success Stories

Our mission is to provide the highest success rates that are technologically possible in the shortest time. We are committed to our “No Data, No Recovery Fee” guarantee. See some happy customers who trusted Secure Data Recovery to regain their data.

WD Blue HDD Crash Threatens Years of Personal Images

WD Blue HDD Crash Threatens Years of Personal Images

Severe Mechanical Failure on RAID 0

Severe Mechanical Failure on RAID 0

WD BLUE HDD Crash Threatens Years of Personal Images - Successfully Recovered

WD BLUE HDD Crash Threatens Years of Personal Images - Successfully Recovered

WD Blue HDD mechanical failure causes data loss

WD Blue HDD mechanical failure causes data loss

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Successfully Restored Personal Data after Reformatting WD Black HDD

Successfully Restored Personal Data after Reformatting WD Black HDD