24/7 Service:1-800-388-1266

RAID Repair Services from an Industry Leader

RAID Repair

Secure Data Recovery Services provides full RAID repair services for all configurations including RAID 0, 1, 5, 6 and nested RAIDs. With dedicated RAID recovery engineers and the industry's best technology, we deliver consistent results to help your business avoid unnecessary downtime after a server crash or other unexpected event.

RAID Repair

Our RAID repair services prevent unnecessary downtime, keeping your business operational after a major disaster.

Most RAID configurations offer redundancy, and while all arrays require some maintenance, they are an excellent option for web servers, storage servers and other large-scale applications. However, no single storage system offers a perfect substitute for a proper backup strategy. RAID failures are relatively common, and businesses often face downtime and other serious consequences when arrays cannot function normally.

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Call: 1-800-388-1266

Call our 24/7 toll-free hot line to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

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A professional server repair service can help your business avoid major productivity losses by restoring your damaged system to an operable condition, but when making your disaster recovery plan, you need to protect mission-critical data. Secure Data Recovery Services was the first professional data recovery provider to earn a SSAE 18 Type II security certification, and with state-of-the-art technology and an experienced engineering staff, we give you a secure way to quickly regain access to a damaged RAID. We can perform RAID data recovery and repair services simultaneously to help you avoid unnecessary system downtime, and we offer a no recovery, no charge guarantee for all digital storage systems.

When your system fails, you need fast help from knowledgeable professionals. Secure Data Recovery Services can help, and with more than 40 offices, we offer fast access to industry-leading RAID technology. Contact our customer service today to get started.

What to Do When a RAID System Fails

In order to prevent unnecessary component damage or data loss, you should turn your array off as soon as you notice failure symptoms. Do not attempt to rebuild your array, especially if the system has mission-critical data. Never run file recovery software or drive utilities on a malfunctioning RAID.

Some of the most common RAID failure scenarios include:

  • Controller Card Damage or Malfunction
  • Accidental File Deletion and User Error
  • Parity Loss
  • Multiple Hard Drive Failures
  • Failed Rebuild
  • Virus Damage
  • Fire, Smoke and Water Damage

At Secure Data Recovery Services, we treat hundreds of RAID arrays each year. We have experience with all common systems, including popular devices from Apple, Dell and IBM, and we will never void your warranty while performing our services.

RAID Server Repair

By repairing damaged RAID members in a controlled environment, we can rebuild data while repairing your server.

Our RAID Repair Process

We start each case by evaluating your RAID to determine the extent of mechanical damage, at which point we can provide you with an accurate price quote and turnaround estimate. If you need data recovery, we will repair damaged hard drives in our Certified Class 10 ISO 4 Cleanroom, a dedicated environment that limits airborne contamination to 10 particles per cubic foot.

Secure Data Recovery Services can effectively treat a range of media issues including controller damage, multiple hard drive failures, hard drive firmware damage and file corruption. Our specialists can quickly restore any RAID to a working condition and return your hardware to get your business back up and running. We offer average turnaround times of 2-5 days under our standard service, and our engineers always prioritize RAID cases to deliver the best possible results.

When you need faster service, we offer a 24/7/365 emergency option with an average turnaround time of less than 48 hours. Our engineers can perform data recovery and repair services simultaneously to further limit your downtime. We also offer remote RAID recovery in some cases; contact our customer service team for more information.

Reasons to choose Secure Data Recovery Services for RAID repair:

  • Flexible Turnaround Options
  • Dedicated RAID Recovery Laboratory
  • 24/7/365 Emergency Services for Fast Results
  • Free Media Diagnostics
  • SSAE 18 Type II Security Certification

If you need RAID repair or data recovery, Secure Data Recovery Services offers the best turnaround times and highest success rates available anywhere. Our specialists can treat virtually any type of RAID failure effectively, and because we operate dozens of offices across the United States, we always offer fast response times and reliable results. We also maintain best-in-class security standards, and with our free media diagnostics and no recovery, no charge policy, you can restore your RAID while controlling your expenditures. Start a case today to get started. Call Secure Data Recovery Services' 24/7 customer service line for more information or to schedule a visit to a facility near you.

Customer Reviews (7)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 7 review(s)

  • Reviewed on Sep 8 2019  |  Rockingham, VA

    Peace of Mind, Professional, & Data Recovery

    These reviews are ones those of us in the IT world always hate to leave, because at some point there was a hardware failure resulting in data loss and casting into doubt is the data ever going to be salvageable? Will our office have to spend countless hours rebulding the data by hand (and never getting it exactly the way it was before?)

    At the end of June our office server suffered a dual drive failure in a RAID5 setup on our Dell server. This server housed client data, financial information, and customer database information. Then one morning we walked in and it simply didn''t work anymore. Two blinking orange hard drive lights confirmed my worst fears. Dead drives in the array.

    I promptly reached out to Secure Data Recovery after anxiously reading numerous reviews that evening to try to find one recovery company that is reliable, and not a fly by night company. Secure Data Recovery (and the reviews on this page here) gave me confidence to fill out the online form.

    The next day, Mitchell reached out to me arranging for a free FedEx shipping label to box up the drives and send them out to the SDR recovery site. Mitchell patiently explained the steps of the recovery process, what was required from our office, etc. Several days later, SDR had our drives and confirmed they would immediately perform an analysis to see what/if anything was recoverable.

    Several days later MItchell emailed me that 99.9999% of our data was recoverable. He sent a zip file containing the partition location of the data that was found, file names, file metadata, and date/time stamps confirming they indeed did find our data. Including the financial and customer information. I gave Mitchell the go ahead to perform the recovery. A week later I was contacted by Mitchell stating the data recovery was complete and our bill prepared.

    Because we are a small business, we sent a Cashiers Check via USPS Certified mail for payment. Due to a severe set of unfortunate circumstances, the postal service lost that certified payment requiring us to send out a second payment via UPS 2 Day air.

    This is where SDR and Mitchell REALLY shined in extreme professionalism, gracious courtesy, and why I would not hesitate to recommend SDR. I explained the situation to Mitchell regarding the lost USPS payment and asked if that payment ever appeared at the SDR office, if they could return it back to us for destruction). If you don''t know, a cashiers check is good as cash to the recipient. After the second payment was processed and our data returned to us, Mitchell confirmed that the first payment lost by the postal service indeed did arrive. SDR promptly returned that payment at no cost to us which arrived a few days after our data. During this time our account rep Mitchel was a steady go-to guy who responded after hours, during hours, and handled every single one of our concerns with the utmost care and professionalism.

    Then about our data... EVERY. BIT. WAS. RECOVERED! Much to our great relief and sanctification, all of our data was recovered in full. The server drives died a day after our last accounting update so we knew exactly what the numbers were in our financial program. Our data came on a hardware secure external 1TB drive with a recovery code emailed to us. We plugged in the drive and have spent the last few weeks conducting analysis of our data. Thankfully every single bit that was on the server was recovered IN FULL! We were able to immediately start working with our client data and financial data as if nothing ever happened.

    Because of our set of circumstances where this happened in the midst of us implementing a new backup solution to our server (we couldn''t get it in place before this data loss happened), we were left totally relying on the reputation of SDR to recover our data. Not only did they meet the expectations given through the reviews here, but they so far exceeded those expectations, I have no reservations of recommending SDR or sending any clients of ours to SDR if the need arises.

    True data recovery specialists and professionals work here!

  • Reviewed on Sep 3 2019  |  Cary, NC

    Lost for years, now returned

    So I had a pc die on me while I was in crunch at work (Epic) and I couldn''t afford to be without the resource of a work from home machine. I bought a new Area51 and left the old to the side with the intention of dealing with it later.

    3yrs+ later I no longer worked at Epic, divorced, 2 different houses since then and in a new relationship but that old machine..... it was the only place where my source PSD and max files still lived. It was also the only place with my old movies, from when my youngest was a baby through to 4 or 5.
    I''d lost enough I felt.
    So I plumped for Secure Data Recovery whilst bracing for the cost or the additional time delay and I was likewise preparing myself for more things that ''I couldn''t get back''.

    I got everything back.

    It was a truly amazing experience to be able to pore through the piece of the past that had great emotional value to me and likewise find the things I''d left to the side forgotten.
    Honestly it was emotional.

    My contact with Scott was polite and very fast, clearly this is just what he does, but for me, well I wasn''t sure what to expect. There was great transparency and near perfect results.
    Looking online it is easy to see if a person takes the time, that they work with the real life standards and goals covered in many scifi shows, in particular the spy shows, where a HD that''s been blown to pieces until it resembles a lump of coal, is restored by a single short guy, plaid shirt with glasses in an open environment within 30 mins.

    There''s no open environment, there''s a group of people in uncomfortable clothing in a sealed environment that take a week or two to restore what you lost. And the rate of update is solid, the device that''s shipped is well taken care of, the cables are fast and its all well packaged.

    Its expensive for an individual, but worth it. I can only imagine the worth it has for a company with more valuable assets beyond emotional.

    So I''d recommend it

  • Reviewed on Aug 26 2019  |  Sunnyside, NY

    Total success!

    Jake and the entire team were amazing! They rescued my 5TB project with no trouble and kept in touch the entire time. They allowed me to send a special drive and tracked it all the way. I felt in great hands, especially when you go through data loss. Your one stop shop to peace of mind! Pricey but worth it! 5TB recused (5gb lost).

  • Reviewed on Aug 7 2019  |  Voorhees, NJ

    Raw Failure Damage Data Recovered 100%

    I so happy because secure data had recovered all my lost data from my HDD and im Mac user, it was unbelievable when they told me that they can recover the data because i already asked another companies they told me its impossible because im using Mac.

    Thank You Secure Data :)

  • Reviewed on Jul 16 2019  |  North Olmsted, OH

    Thank you so much!

    The SecureData team treated my server malfunction as the emergency that it was. They urgently copied and tested my drives in order to give me answers quickly. They were so accessible and informative throughout the process and kept me informed of the progress and any need for additional testing. I highly recommend them for restoration of your computer data.

  • Reviewed on Jul 9 2019  |  Muncie, IN

    Ryan Wiggins Saved the Day

    We had a client who had a hard drive failed in their Network Attached Storage (NAS) device.. We contacted Ryan Wiggins at Secure Data Recovery, and he stepped me through the process and had great communication.. SDR was able to get 600+ GB of data back for our client, which saved them thousands of dollars in staff time to recreate all of the drawings that were stored on this NAS! Thanks RYAN, we will be in contact for sure if the need arises again!!

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