Laptop Data Recovery

I thought I lost my story from overseas. Now there is the photographic proof I went and came back. Thank you Scott McMackin

We had a crashed laptop and no backup--the user had given their backup drive away. I read some reviews and selected Secure Data Inc. From the very beginning, they were helpful, fast to respond, and easy to work with. Franklin Wright emailed and called me frequently during the process, and we quickly had a resolution that could work with our budget, and more importantly, complete recovery of our da... Read Moreta. I highly recommend them.

I lost everything on my laptop which I use for work and personal. There was A LOT of important data on there. I was so disappointed in myself for not backing up my information. I took my laptop to a local company to fix it and after he looked it over he called to let me know that he could not... but he did know of a company that he was pretty sure could and referred me to Secure Data.
I made... Read More a phone call to them and spoke with Fred Wright. He was friendly and always keeping me up to date with what was going on with my hard drive. They did end up getting ALL of my information back to me. I was SO thankful and would highly recommend using this company.

Chris M and the recovery team did a great job recovering data from my hard drive. I had years of pictures that I was very concerned that would never be recovered but SecureData did it! Although a bit pricey, I was ecstatic that I have my family pictures back.

So I spilled peanut sauce on my laptop.

Into my laptop, specifically. I had the brilliant idea of sitting a bowl of peanut sauce ramen on my bed, next to my laptop, then sat on my bed, spilling the sauce through the speaker holes and into my machine.

Worse still: it was an old machine, 4.5 year and counting, with an SSD drive that had already run through almost 90% of its max... Read More cycles.

The machine shut down, the drive fried, and all was lost.

Typically I back up everything, both to an external drive and to the cloud, for the sake of redundancy.

The only things I didn't have backed up this way:
- My business receipts for 2016
- The 20-hour project I had just completed for a client
- and a project I'd designed as a Christmas gift.

Why I didn't back these up....I really don't know, but the end result was that they seemed lost.

I am an engineer myself, so I rigged up an SSD sled, ran all the softwares I knew, and still could recover nothing.

That was when I took the drive to Secure Data Recovery.

I dropped it off, hoped for the best, and 4 days later heard the news:
The drive was recoverable, but it would take up to 3 months to repair and would cost more than two new laptops to do the work.

Not in the budget.

So it looks like I'm doing all that work again, lesson learned. Not what I wanted from my Christmas season, but such is life. I was due to get myself a new laptop anyway, and now that I know the SSD is fried I might as well buy a new drive and test it out in the old machine, since i've stripped it and deep-scrubbed it with isopropyl alcohol already anyway.

I digress.

Though I chose not to have the work done, Jeremy was understanding and professional the whole time.

He even had the courtesy to 'make the arrangements' (a statement impressively mobster) to 'recycle it free of charge' (less mobster).

Next time my culinary experiments result in data disaster, I know immediately who I will call. That recovery was even possible is a testament to their abilities. That Jeremy managed to make me laugh while embracing a reality of 100+ hours of work to be redone over the Christmas holidays is a testament to their professionalism and good nature.

Use them. They won't mind.

- David

Jeremy Provchy was great at managing my case. I had about 6+ years of data on a drive that ended up being faulty. I received all of my files back in a timely manner. Would recommend!