Privacy and Security Certifications

Secure Data Recovery Services' privacy policy has been reviewed against the EU-U.S. Data Privacy Framework by TRUSTe. We provide our customers with easy access to our certification status which can be viewed by clicking the seal below.

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Our customers rate our services:
4.9 of 5
star rating
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We Helped Thousands Get Their Lost data back

We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.

TRUSTe

Verified Information Practices

As a TRUSTe certified company, we offer verified privacy practices. This page provides direct access to our current certification status, courtesy of TRUSTe.

Verify our TRUSTe Certified Policy

Verify Our TRUSTe Attestation

Our company undergoes an annual TRUSTe assessment, please see our latest letter of attestation

Click here to see full version

We use appropriate methods to collect, process and store client information, and all personally identifiable data is protected with a system of physical and electronic controls. Secure Data Recovery Services will never sell personally identifiable information without our clients' prior consent, and our privacy policy contains a detailed description of our data sharing policies.

Protecting Your Privacy When Contracting Data Recovery Services

Our commitment to privacy is further demonstrated through our compliance with the The Data Privacy Framework (DPF) program and participation in the U.S. Department of Commerce program. To learn more about or view our status in the DPF program, visit: https://www.dataprivacyframework.gov/

As a privacy certification program participant, our privacy practices and policies undergo annual verification by a third party.

When you send your media to a data recovery provider, you trust their specialists with payment information, personal documents and other protected data. Therefore, you should always insist on proof of privacy practices when evaluating different providers..

Secure Data Recovery Services holds relevant credentials from multiple third-party institutions, and by working with trusted verification firms, we provide complete peace of mind at every point in our process.

Security Practices and Certifications

Mitigated risks with our Secure Data Recovery Services

Secure Data Recovery Services offers a secure resource for data recovery and simple ways to restore important information without encountering unnecessary risks. If you need to recover information from a failed hard drive, RAID array or other device, call our customer service team or use our web form to set up a new case.

Why Do Certifications Matter When Working with a Data Recovery Company?

Secure Data holds a number of credentials that effectively demonstrate the quality of our security controls. Secure Data Recovery Services was the first company in the data recovery industry to be SSAE 18 Type II SOC-1 audited. Our laboratory is equipped with a certified Class 10 ISO 4 Cleanroom, and all repairs are performed in this specialized environment.

Some of the other advantages of working with Secure Data Recovery Services include:

  • Fast Turnaround Options and 24/7/365 Emergency Data Recovery
  • Verified Security for All Service Levels
  • No Recovery, No Service Charge Guarantee
  • Standard Risk-Free Diagnostics
  • Secure Treatment Through More than 50 Facilities Worldwide

As a leader in hard drive data recovery and RAID repair, we understand the importance of strong privacy controls. Secure Data Recovery Services is proud of our position as a privacy program verified and Privacy Shield compliant data recovery company, and we give our clients an excellent set of secure options for dozens of specialized data services. If you have lost data from a digital device, our specialists can provide the fast, secure solutions you need to recover.

Our Customer Reviews

Average rating 4.9

Rating based on 7,189 reviews

User Rating

Mar 28, 2026
5
Star Rating

Great service! Worked with Tim R., was very customer oriented and kept me posting on progress of recovery. Had some minor issues but they were handled promptly.

User Rating

Mar 27, 2026
5
Star Rating
Great service

Scott McMacken worked with me throughout the whole recovery process of my hard drive. He explained the situation clearly and it was a very smooth process overall. I would highly recommend work with Secure Data and Scott to anyone who needs this service.

User Rating

Mar 26, 2026
5
Star Rating
Highly Recommend!

I had the pleasure of working with Kevin for my data recovery. He explained every step of the process clearly, offered a fair price for the service, and he was able to fully recover all the data in my drive. I was additionally very impressed with the speed at which he recovered the data.Highly recommend to anyone! Especially all my fellow musicians out there!