Industry Leading RAID 5 Data Recovery Services

Industry Leading RAID 5 Data Recovery Services

RAID 5 arrays are universally used across storage systems including standalone, NAS, and DAS. They are commonly used because they allow for fewer disks to be utilized while still maintaining redundancy. However, redundancy does not guarantee your system won’t experience data loss.

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Secure Data Recovery can recover your files from a RAID 5 array in any system. We are the industry leader in RAID data recovery and our engineers have decades of experience working with all manufacturers of RAIDs. We boast an overall 96% success rate for recovery from both physically and logically damaged RAID 5 arrays.

A single RAID 5 system must have a minimum of three hard drives. Data is written to the drives at the same time and is equally distributed among them. These systems are the most popular RAID configuration for storage archival, database environments, and more. Data loss on a RAID 5 can occur due to accidental file deletion, parity loss, or it may simply wear down after time.

Secure Data Recovery engineers have decades of experience in RAID recovery in all data loss situations. Our dedicated R&D team works to discover new recovery methods for existing and emerging media and uses proprietary technology for recovery.

RAID 5 Failure Scenarios

Consumers choose RAID 5s as a way to protect their data because they offer redundancy across disks. No matter the level of redundancy, a RAID level 5 can still fail due to user error or unavoidable physical damage. With its block-level striping and distributed parity, all drives except for one in a RAID 5 array need to be present in order to function.

Drive failures can fall into a few different categories including user error, environmental damage, and mechanical failure. In any of these scenarios, the best course of action is to power down your RAID 5. Attempting to turn on your system or rebuild it may result in data loss if done incorrectly. Some of the most common causes for RAID 5 failure are:

  • Failed Rebuild Attempt
  • Malfunctioning RAID Controller
  • Physical Damage Including Fire and Water
  • Multiple Disk Failure
  • RAID disks inaccessible after system upgrade
  • Missing RAID partition
  • Accidental Reformatting/Reinitialization

How to Recover from a RAID 5 Failure

When your RAID 5 fails or is receiving error messages, the best course of action is to turn the system off immediately and take the following steps to recover:

  • Call a professional data recovery company like Secure Data Recovery and give details about your RAID failure.
  • Securely package your array to be shipped to our certified lab.
  • Receive your recovered files on secure transfer media with our FIPS 140-2 Level 3 validated data handling practices.
  • Create an efficient backup plan for your data to prevent critical data loss in the future.

Why Choose Secure Data Recovery

At Secure Data Recovery, we understand that a RAID-5 failure means downtime for your business and stress for home users. We have the fastest turnaround times in the industry and an emergency service with an average 48-hour turnaround for RAID recovery. Engineers take the highest precautions when working with your storage devices by creating an image of the data to work from, keeping your device in its original condition.

After the imaging process, they perform RAID 5 analysis and assembly, file system repair, or database repair if necessary before extracting the data. All of this work is done in an SSAE 18 Type II Certified lab, protecting data security throughout the entire process. Our other certifications include TRUSTe Verification, HIPAA Compliance, PCI-DSS Compliance, and a Class 10 ISO 4 Cleanroom.

Our high success rate and an A+ rating with the Better Business Bureau are only a few of the advantages of using our services. Others include:

  • Online case monitoring and 24/7 customer service
  • Risk-free diagnostics and upfront price quotes
  • On-site and Remote RAID 5 data recovery
  • High success rates and customer testimonials

When you need qualified and reliable data recovery for your RAID-5 or other RAID set, choose Secure Data Recovery. Call our 24/7 customer service line at 800-388-1266 to start your case today.

RAID 5 Data Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 59 review(s)
Tyler Riddle

Above and Beyond My Expectations

Jake Gambatese and crew at SDR have earned the "tip of the cap" from me for sure. I had a complete server storage failure due to a wild power event that wiped out my 24TB UNRAID array (of which about 15TB was utilized). I had a backup from 2021, however I was still set to lose approximately 7TB of personal data (pictures, videos, etc.) forever. Upon reaching out to SDR after the server meltdown... Read More

Andrew Gevedon

Absolute Legend

I worked with Scott McMacken to help with data recovery from a raid configuration. Scott was an absolute pleasure to work with and answered every question I could think of in a more than timely manner. He made the recovery process a breeze, and was willing to work with us every step of the way. We were also able to recover all of the data that was on our drives! I would rate Scott 10/5 stars if I ... Read More

Nathan B

They helped me out.

Secure Data Recovery and Jake were very helpful. The reason that I chose them was that out of the 4 places that I talked to, they were the only ones that seem to have a firm understanding of my situation and equipment that crashed on me. The facilities for shipping and the communication were spot on. They sent me a list of the files that they were able to recover and even though I chose to not ... Read More

Naguib Ghesry

Managing Director

Brought our RAID drives in, got the VM''s extracted.
Thank you, Scott McMacken and the Secure Data team, for your reliability, follow-up and professionalism.
We would definitely use them again in the future.

Bob Conklin

Awesome job

Right from the start, Jake Gambatese and the team at Secure Data Recovery made sure I understood all the options open to me and made me feel that I had made the right choice in trusting them to recover my data. They were able to recover 90% of my files and the list of the files that were not recoverable were not critical files. Yes, I was sad to have lost them but to have all the critical files ba... Read More


Highly Recommended for Any Data Recovery

It was great working with Jacob, Scott, Kyle, and the team at Secure Data Recovery! After running into a RAID issue rebuilding my system, many files became corrupted. I decided to send the drives off to Secure Data Recovery.

The team was highly knowledgeable, asking all the relevant questions to help hone in on the root cause of the issues and explaining my options at each step of the w... Read More


Frequently Asked Questions

  • What factors can affect the cost of my RAID 5 data recovery case?

    RAID 5 systems can fail in a variety of ways, and your failure scenario will directly influence your recovery quote. However, dozens of other factors play a role. The size of your array, the brand of your controller card and the size of your requested files can all affect pricing.

    Secure Data Recovery Services offers free standard diagnostics for all RAID 5 systems in order to provide a fast, accurate resource for our clients. Our teams can analyze your RAID 5 and deliver a no-risk price quote and turnaround estimate.

  • Should I attempt to rebuild my RAID 5 array after a major failure event?

    No. Do not attempt to rebuild your RAID if you notice any unusual symptoms or after any failed rebuild attempt. If you attempt a rebuild, you could accidentally contribute to data corruption or physical media issues. We regularly receive cases that have incurred serious damage due to a failed rebuild or repair attempt, and we strongly recommend shutting your RAID down to prevent unintentional damage.

    Whether or not you have already attempted a rebuild, you should contact our customer service team as soon as possible to discuss your options.

  • How can a RAID 5 lose data?

    RAID 5 offers excellent speed and ample fault tolerance, but it is not a perfect storage solution. Multiple hard drive failures can cause losses by pushing the array past its point of redundancy. File corruption, failed rebuilds, virus damage and user error can also lead to data loss.

    To prevent sudden failure events from affecting your data, you should back up your RAID 5 regularly.

  • What are some of the common symptoms associated with RAID 5 failures?

    Symptoms vary from case to case. File corruption errors and operating system boot issues are fairly common, and some RAID arrays generate LED error codes when experiencing hardware failures.

    While some symptoms may indicate physical or logical damage, there is some degree of overlap, and you should exercise extreme caution when handling a failed RAID 5 array.

  • How can I find a qualified RAID 5 data recovery company?

    RAID 5 arrays use block-level striped data with a distributed parity, and data recovery engineers should have an advanced knowledge of RAID architecture. They also need access to a number of specialized tools in order to treat hard drive failures and RAID controller issues.

    Secure Data Recovery Services operates the industry's first certified Class 10 ISO 4 Cleanroom, which allows for safe media repairs. We also have dedicated utilities designed for striped data, and each member of our RAID staff has years of experience with RAID 5 data. We offer exceptional success rates and can safely treat any RAID regardless of size, operating system or level.

  • Will my server data stay secure during the data recovery process?

    Yes. Many of our RAID 5 clients ask about our security credentials, and we are proud of our position as the industry's most secure provider.

    Secure Data Recovery Services holds certifications for HIPAA, FERPA, SSAE 18 Type II and a number of other standards. We can also organize custom security in many cases. Contact our customer service team for more information.