24/7 Service:1-800-388-1266

We are continuing to offer our data recovery services during the COVID-19 pandemic.
As part of our commitment to limiting the spread of the virus, we encourage you to ship your media directly to our lab instead of visiting a drop-off location.

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RAID 5 Recovery Services from an Industry Leader

Industry Leading RAID 5 Data Recovery Services

When the RAID system was introduced in the late 1980s, the technology world was overtaken by the ability to have a low-fault, affordable storage option readily available.

With a minimum of 3 disks, data is spanned using block-level striping, commonly known as parity. RAID-5 is still the most commonly used configuration today.

Raid 5 Data Recovery

Secure Data Recovery is accredited as the industry leader in RAID 5 repair for the past decade, with over a 96% success rate for all failures, and testimony from Fortune 500, healthcare facilities, government entities and small businesses alike.

Next Step: To get started please choose from immediate options below.

Call Us

Call: 1-800-388-1266

Call our 24/7 toll-free hotline to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

Request Help

Submit Online Request Form

Use our simple online form to set up a new case and we will contact you shortly.

» Submit a Help Request

By having the highest level of certifications and utilization of Class 10 ISO 4 cleanroom at all lab facilities, Secure Data is equipped to handle RAID recoveries of any magnitude.

RAID 5 Failure Scenarios

While RAID-5 technology implementation typically prevents data loss, there are some scenarios that can cause unexpected failure.

Some common scenarios include:

  • Lost RAID configuration
  • Multiple-drive physical failure
  • Failed RAID controller
  • Formatted Partition
  • Electrical damage/Power surge
  • Accidental deletion
  • File system corruption
  • Data loss after storage upgrade
  • Incorrect replacement
  • Inadvertent reconfiguration
  • Fire or Water damage
  • Ransomware

How to Recover from a RAID 5 Failure

If your RAID 5 controller alerts you of a failure, or you experience unexpected loss of access to your data, the best course of action is to turn the system off immediately and take the following steps to recover:

  • Call a professional data recovery company like Secure Data Recovery and give details about your RAID failure.
  • Remove the drives one-by-one from the chassis and label them in the order they were removed.
  • Bring the disks to any one of our locations, or prepare them for shipment directly to our lab facilities using bubble wrap to secure them while in transit.
  • Receive your recovered files on secure transfer media with our FIPS 140-2 Level 3 validated data handling practices.
  • Create an efficient backup plan for your data to prevent data loss in the future, by using a preventative solution like SecureBackup.

Why Choose Secure Data Recovery

At Secure Data Recovery, we understand that a RAID-5 failure means downtime for your business and stress for home users. We offer the fastest turnaround times in the industry and an emergency service with an average 48-hour turnaround. Our engineers take the highest precautions when working with your storage media by creating an image of the data to work from, keeping your device in its original condition.

After the imaging process, we perform RAID 5 analysis and assembly, file system repair, or database repair if necessary before extracting the data. All of this work is done in SSAE 18 Type II Certified labs, protecting data security throughout the entire process. Our other certifications include TRUSTe Verification, HIPAA Compliance, PCI-DSS Compliance, and a Class 10 ISO 4 Cleanroom.

Our high success rate and an A+ rating with the Better Business Bureau are only a few of the advantages of using our services. Others include:

  • Online case monitoring and 24/7 customer service
  • Risk-free diagnostics and upfront price quotes
  • On-site and Remote RAID 5 data recovery
  • High success rates and customer testimonials

When you need qualified and reliable data recovery for your RAID-5, choose Secure Data Recovery. Call our 24/7 customer service line at 1-800-388-1266 to start your case today.

Questions and Answers

How does a RAID 5 lose data?

How do I know my RAID 5 has failed?

How do I choose a qualified RAID 5 data recovery company?

What factors affect the cost of my RAID 5 data recovery case?

Should I rebuild my RAID 5 array after a failure?

Customer Reviews (27)

Average Rating:

This service was rated 5.0 out of 5.0 based on 27 review(s)

  • Reviewed on Apr 26 2019  |  Buffalo, NY

    Life Saver

    Called Secure data after RAID 5 HD failed on server. Chris McMacken was very knowledgeable and collected all necessary information. I shipped them he failed HD and status updated can be checked online. He called back with price and timeline after engineer analyzed the HD. After about a week, I received a copy of the data in an external drive. The process was painless except for how much it cost. Overall, I''m happy with the process and the way everything was communicated. Thank you

  • Reviewed on Jul 10 2018  |  Boca Raton, FL

    Good friend in bad times

    If you're calling Secure Data Recovery, it's likely that you're having a really bad day. Chris helped us navigate a serious data loss issue with timely updates, prompt responses to questions and ultimately great news. Chris and the team behind him provide a premium service.

  • Reviewed on Jul 10 2018  |  Richmond, VA

    WHEW! Life Savers!

    We had all of our data on a RAID array on our server. When our server went down our office came to a screeching halt! SDR did an excellent job recovering our data. They were able to get 100% of our data back. Our recovery specialist, Jeremy, kept us up to date at every step and was able to answer all of our questions. If ever we need data recovery again, I know we can count on them!

  • Reviewed on Apr 16 2018  |  Ann Arbor, TN

    Amazing Results

    We had a failed 12 TB RAID 5 array, with two of the drives having a partial rebuild already started and file system damage. SDR was able to do a 100% recovery of all data on that array. Highly recommended and a great customer experience.

  • Reviewed on Sep 7 2017  |  Indianapolis, IN

    Data Recovery

    Thanks for help in recovering all of data. With out your help our company would have been in big trouble. I really appreciate every thing that you did and my general manger also appriciate's your help. If we every need any data recovery in the future you will be first person that I contact.

  • Reviewed on May 26 2017  |  Jonesboro, AR

    Great Job

    We had a server go down, that contained our accounts payable. They were able to do an emergency recovery, and got all of our data back extremely fast. Our account rep Alec Sakenes did a great job keeping everything moving forward and fast tracked.

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