Industry Leading RAID 5 Data Recovery Services
When the RAID system was introduced in the late 1980s, the technology world was overtaken by the ability to have a low-fault, affordable storage option readily available.
With a minimum of 3 disks, data is spanned using block-level striping, commonly known as parity. RAID-5 is still the most commonly used configuration today.
Secure Data Recovery is accredited as the industry leader in RAID 5 repair for the past decade, with over a 96% success rate for all failures, and testimony from Fortune 500, healthcare facilities, government entities and small businesses alike.
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By having the highest level of certifications and utilization of Class 10 ISO 4 cleanroom at all lab facilities, Secure Data is equipped to handle RAID recoveries of any magnitude.
RAID 5 Failure Scenarios
While RAID-5 technology implementation typically prevents data loss, there are some scenarios that can cause unexpected failure.
Some common scenarios include:
- Lost RAID configuration
- Multiple-drive physical failure
- Failed RAID controller
- Formatted Partition
- Electrical damage/Power surge
- Accidental deletion
- File system corruption
- Data loss after storage upgrade
- Incorrect replacement
- Inadvertent reconfiguration
- Fire or Water damage
How to Recover from a RAID 5 Failure
If your RAID 5 controller alerts you of a failure, or you experience unexpected loss of access to your data, the best course of action is to turn the system off immediately and take the following steps to recover:
- Call a professional data recovery company like Secure Data Recovery and give details about your RAID failure.
- Remove the drives one-by-one from the chassis and label them in the order they were removed.
- Bring the disks to any one of our locations, or prepare them for shipment directly to our lab facilities using bubble wrap to secure them while in transit.
- Receive your recovered files on secure transfer media with our FIPS 140-2 Level 3 validated data handling practices.
- Create an efficient backup plan for your data to prevent data loss in the future, by using a preventative solution like SecureBackup.
Why Choose Secure Data Recovery
At Secure Data Recovery, we understand that a RAID-5 failure means downtime for your business and stress for home users. We offer the fastest turnaround times in the industry and an emergency service with an average 48-hour turnaround. Our engineers take the highest precautions when working with your storage media by creating an image of the data to work from, keeping your device in its original condition.
After the imaging process, we perform RAID 5 analysis and assembly, file system repair, or database repair if necessary before extracting the data. All of this work is done in SSAE 18 Type II Certified labs, protecting data security throughout the entire process. Our other certifications include TRUSTe Verification, HIPAA Compliance, PCI-DSS Compliance, and a Class 10 ISO 4 Cleanroom.
Our high success rate and an A+ rating with the Better Business Bureau are only a few of the advantages of using our services. Others include:
- Online case monitoring and 24/7 customer service
- Risk-free diagnostics and upfront price quotes
- On-site and Remote RAID 5 data recovery
- High success rates and customer testimonials
When you need qualified and reliable data recovery for your RAID-5, choose Secure Data Recovery. Call our 24/7 customer service line at 1-800-388-1266 to start your case today.
Questions and Answers
How does a RAID 5 lose data?
Multiple hard drive failures can cause loss by pushing the array past its point of redundancy. File corruption, virus damage, failed RAID rebuilds, and user error can also lead to data loss. Back up your RAID 5 regularly to prevent unexpected failures from affecting your data.
How do I know my RAID 5 has failed?
There are several warning signs to be aware of including file corruption errors and operating system boot issues. RAID arrays may also generate LED error codes when experiencing hardware failures. Some symptoms may indicate physical or logical damage, but there is some overlap, overall symptoms vary from case to case.
How do I choose a qualified RAID 5 data recovery company?
Engineers should have advanced knowledge on the configuration of a RAID 5 and have access to professional and specialized tools to treat hard drive and RAID controller issues.
Secure Data Recovery uses a Class 10 ISO 4 Cleanroom and has dedicated utilities designed for striped data. All of our engineers have years of experience with a RAID 5 and can safely treat any array regardless of size, operating system or level.
What factors affect the cost of my RAID 5 data recovery case?
The failure scenario of your RAID will affect the recovery quote, as will the size of array, brand of controller card, and size of requested files. Secure Data Recovery offers free standard diagnostics for all RAID 5 systems and every case we receive is given a risk-free price quote and turnaround time.
Should I rebuild my RAID 5 array after a failure?
No. If you notice any unusual symptoms or if there has already been a failed rebuild attempt, do not rebuild the array yourself. You could accidentally corrupt the data or cause further physical damage to the media. When you experience RAID failure, shut the array down immediately to prevent further damage and call a professional recovery company.