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Industry Leading RAID 5 Data Recovery Services

RAID 5 arrays are universally used across storage systems including standalone, NAS, and DAS. They are commonly used because they allow for fewer disks to be utilized while still maintaining redundancy. However, redundancy does not guarantee your system won’t experience data loss.

Secure Data Recovery can recover your files from a RAID 5 array in any system. We are the industry leader in RAID data recovery and our engineers have decades of experience working with all manufacturers of RAIDs. We boast an overall 96% success rate for recovery from both physically and logically damaged RAID 5 arrays.

Raid 5 Data Recovery

A single RAID 5 system must have a minimum of three hard drives. Data is written to the drives at the same time and is equally distributed among them. These systems are the most popular RAID configuration for storage archival, database environments, and more. Data loss on a RAID 5 can occur due to accidental file deletion, parity loss, or it may simply wear down after time.

Secure Data Recovery engineers have decades of experience in RAID recovery in all data loss situations. Our dedicated R&D team works to discover new recovery methods for existing and emerging media and uses proprietary technology for recovery.

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Call our 24/7 toll-free hotline to speak directly with a data recovery specialist. If you have a data loss emergency, click here for an overview of our emergency services.

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RAID 5 Failure Scenarios

Consumers choose RAID 5s as a way to protect their data because they offer redundancy across disks. No matter the level of redundancy, a RAID level 5 can still fail due to user error or unavoidable physical damage. With its block-level striping and distributed parity, all drives except for one in a RAID 5 array need to be present in order to function.

Drive failures can fall into a few different categories including user error, environmental damage, and mechanical failure. In any of these scenarios, the best course of action is to power down your RAID 5. Attempting to turn on your system or rebuild it may result in data loss if done incorrectly. Some of the most common causes for RAID 5 failure are:

  • Failed Rebuild Attempt
  • Malfunctioning RAID Controller
  • Physical Damage Including Fire and Water
  • Multiple Disk Failure
  • RAID disks inaccessible after system upgrade
  • Missing RAID partition
  • Accidental Reformatting/Reinitialization

How to Recover from a RAID 5 Failure

When your RAID 5 fails or is receiving error messages, the best course of action is to turn the system off immediately and take the following steps to recover:

  • Call a professional data recovery company like Secure Data Recovery and give details about your RAID failure.
  • Securely package your array to be shipped to our certified lab.
  • Receive your recovered files on secure transfer media with our FIPS 140-2 Level 3 validated data handling practices.
  • Create an efficient backup plan for your data to prevent critical data loss in the future.

Why Choose Secure Data Recovery

At Secure Data Recovery, we understand that a RAID-5 failure means downtime for your business and stress for home users. We have the fastest turnaround times in the industry and an emergency service with an average 48-hour turnaround for RAID recovery. Engineers take the highest precautions when working with your storage devices by creating an image of the data to work from, keeping your device in its original condition.

After the imaging process, they perform RAID 5 analysis and assembly, file system repair, or database repair if necessary before extracting the data. All of this work is done in an SSAE 18 Type II Certified lab, protecting data security throughout the entire process. Our other certifications include TRUSTe Verification, HIPAA Compliance, PCI-DSS Compliance, and a Class 10 ISO 4 Cleanroom.

Our high success rate and an A+ rating with the Better Business Bureau are only a few of the advantages of using our services. Others include:

  • Online case monitoring and 24/7 customer service
  • Risk-free diagnostics and upfront price quotes
  • On-site and Remote RAID 5 data recovery
  • High success rates and customer testimonials

When you need qualified and reliable data recovery for your RAID-5 or other RAID set, choose Secure Data Recovery. Call our 24/7 customer service line at 800-388-1266 to start your case today.

Our RAID 5 Data Recovery Success Stories

Our technicians specialize in recovering data from distributed parity arrays. The customer stories below show how committed we are to delivering the best RAID 5 data loss solutions.

Customer Reviews (32)

Average Rating:

This service was rated 5.0 out of 5.0 based on 32 review(s)

  • Reviewed on Mar 3 2022  |  Pueblo, CO

    Outstanding customer service from Scott McMacken

    Scott guided me through the process the entire way. We had a full recovery of our client''s images. Win-win all around. Thank you.

  • Reviewed on Feb 28 2022  |  Turtle Creek, PA


    One of our RAID 10 server computers went down, and we hadn''t taken any backups. While we set up a new machine, we sent off our hard drives to recover years of historical data. Our recovery specialist, Scott, was helpful in talking through the process, managing expectations, and communicating progress.

    We were able to recover the raw database files, and were able to recover all of our testing files. We recovered more data than expected, well within our projected timelines. If you need to get data recovered in a tight time window with a high reliability, these are your guys.

  • Reviewed on Jul 16 2021  |  Dallas, TX

    Great Job!

    Scott McMacken did a great job helping us recover our customers data. He was thorough and persistent in making sure we got this very important data recovered for our client!

  • Reviewed on Jun 8 2021  |  Coppell, TX

    Data Recovery

    One of our RAID 5 array had crashed and SDR helped us recover critical data. Scott McMacken helped from start to finish with our data recovery needs. Thanks for the awesome support provided by Scott.

  • Reviewed on May 13 2021  |  Ithaca, NY

    Great Job by Jake and Co

    We had to recover crashed 30 TB RAID 5. After my request, Jake contacted me very quickly. All service has been very professional and friendly. Great quality recovery. Thank you, Jake and all engineers!

  • Reviewed on Apr 26 2019  |  Buffalo, NY

    Life Saver

    Called Secure data after RAID 5 HD failed on server. Chris McMacken was very knowledgeable and collected all necessary information. I shipped them he failed HD and status updated can be checked online. He called back with price and timeline after engineer analyzed the HD. After about a week, I received a copy of the data in an external drive. The process was painless except for how much it cost. Overall, I''m happy with the process and the way everything was communicated. Thank you

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