Our Secure Recovery Process
Your RAID recovery starts when you ship your damaged array to us using one of our over 250 drop-off locations nationwide or by using one of our FedEx prepaid shipping labels. Our engineers will then complete a diagnostic evaluation to determine the cause of damage, price point, and estimated turnaround time. After the price is agreed upon, Secure Data Recovery will not charge you more even if the RAID recovery requires more work than anticipated.
We begin by repairing the RAID to a temporary working condition in our Class 10 ISO 4 Cleanroom. Engineers then image the disks in the array and piece together the file structures in the proper order. Once the RAID is de-striped, we will manually extract data using our proprietary tools. The Secure Data Recovery R&D team constantly develops new tools and recovery methods for existing and emerging RAID sets.
Secure Data Recovery is the only company to return your files on a FIPS 140-2 Level 3 Validated storage device to ensure total security for your sensitive files.