Reliable RAID Data Recovery
We have decades of experience retrieving data from all RAID levels across every failure scenario. Our technicians can recover data from common levels, like RAID 0, 1, 5, and 6. However, we also specialize in complex hybrid and nested arrays, such as RAID 01, 10, 50, and 60. Our certified engineers have the custom tools and techniques to restore your data and rebuild your system. Even if it is a non-standard RAID. Trust the experts with a No Data, No Recovery Fee guarantee and over 100 security controls.
We Helped Thousands Get Their Lost Data Back
With over 5,811 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.
View AllRAID Data Recovery Reviews From Verified Customers
Saved. The. Day!!!
Can''t say enough good things about my experience with Secure Data Recovery. I had an external RAID that had multiple drive failures and I thought I''d lost a decade of my family''s photos, projects, etc. forever. Jake Gambatese was with me the whole way — from when I first reached out, to dropping off the drive, through the steps of recovering the data, and following-up when I got all those preci... Read More
100% File Recovery
Recovered 1.5TB of data we thought was lost due to drive failure. Data recovery completed faster than expected, great service, prompt responses. Highly recommended. Thank you!
Awesome Service
We had our server go down. Elliot was quick to respond and helped out. The Secure Data Recovery team also works quickly. We got our data back and they were very open about what they could recover. Thanks to Elliot and the SDR team.
Absolute Legend
I worked with Scott McMacken to help with data recovery from a raid configuration. Scott was an absolute pleasure to work with and answered every question I could think of in a more than timely manner. He made the recovery process a breeze, and was willing to work with us every step of the way. We were also able to recover all of the data that was on our drives! I would rate Scott 10/5 stars if I ... Read More
Amazing team and work
Jason with Secure Data Recovery has been nothing outside of outstanding. He’s been great with helping me through my data recovery process. He has taken the time to answer any and all questions and has been very detailed in explaining the process in data recovery. Couldn’t recommend him more! Thank you Jason!
Great customer service
Scott McMacken has delivered outstanding customer service all through this process.
He has been very responsive, and kept me up to date the entire process. He was patient and explained the process in a way I could easily understand.
Find Secure Data Recovery near you
Secure Data Recovery Process
Free
Consultation
Shut down the device and give us a call. We are available 24/7 for a free consultation and quote.
Free
Diagnostics
Your device will be safely diagnosed by an expert at one of our state-of-the-art labs.
Review &
Decide
One of our team members will contact you to review the diagnostic results for your approval. This will give you an idea of how much data is recoverable.
Data Recovery & Return
Our engineers work hard to retrieve your files. Once you submit your payment, you’ll receive the recovered data on a new external drive.
Hybrid and Nested RAID Recovery
Hybrid and nested arrays combine the features of different RAID levels within the same system or network. These configurations can enhance performance, increase storage space, and reduce the risk of data loss. RAID 50 is a hybrid array that merges the parity feature of RAID 5 with the striping of RAID 0. This setup divides chunks of data across several parity-protected arrays and then stripes them all together. On the other hand, RAID 10 is a nested array that mirrors data between pairs of disks. Then, it writes data in a striped pattern across the mirrored drives.
While hybrid and nested arrays let users enjoy the perks of multiple levels, they are also complex storage systems. That is even more clear when something goes wrong. Recovering from hybrid or nested RAID failure involves understanding how each level interacts with others, advanced techniques, and unique tools.
SAN and NAS Data Recovery
Though the designs are different, effective RAID recovery often requires knowledge of SAN and NAS data recovery as well. We excel at retrieving data from block-based arrays and file-level devices with RAID architecture. In addition, our team has access to purpose-built hardware and software for SAN and NAS operating systems like Synology DSM. Likewise, we have extensive experience with uncommon file systems, such as NetApp, EMC, and SNAP.
Server Data Recovery Services
Our skilled engineers can recover data from crashed servers with RAID storage. We understand the value of data on a server and strive to reduce disruption and downtime. Servers from Dell, HP, IBM, Supermicro, and other companies have impressive fault tolerance. But sudden failure and data loss still happen. When disaster strikes, you can rely on us. Whatever the issue. We know all server brands, models, configurations, and firmware. That expertise means we can restore files on cluster, web, mail, and database servers or devices with one disk drive.
Data Loss Solutions for Virtual Environments
Recovering data from virtual machines is a complex process that requires specific utilities and an in-depth knowledge of platforms. These environments store data in layers on virtual disks within a physical storage system like a RAID. And our engineers often need to address the physical and virtual layers during recoveries. Moreover, each virtual machine can contain disks with separate operating systems, file formats, and snapshots. To safely extract that data, you need a technician that understands these data structures. Lastly, different virtualization platforms like VMWare and Hyper-V have their own hypervisors with unique features and challenges.
Virtual environments can have an increased risk of corruption from software conflicts or malware. We can help with that, too. Having an expert in those moments is critical. Our specialists can restore corrupt Veeam backups by parsing the RAID system to find file fragments and rebuild them. These custom solutions have retrieved data that other companies declared unrecoverable. They can do the same for you.
Supported RAID Configurations and Hardware
We work with all storage vendors to provide the best service on a damaged RAID. Here is a list of some common systems and hardware we can address:
Common Causes of RAID Data Loss
Data loss can occur on a RAID for dozens of reasons. Some failures, like a damaged disk, are obvious. Other issues are less apparent and can affect a large amount of data before detection. In many cases, one failure can compromise the whole RAID. The following failure modes are the most common causes of RAID data loss:
Hardware Failures:
- Damaged disk(s)
- Damaged controller
- Sudden power surge
- Burnt-out power supply
- Defective hardware
Software Errors:
- Malicious software
- Corrupt file system and missing partitions
- Failed redundancy
- Flawed system setting or registry
- Faulty update
Human Errors:
- Accidental deletion
- Accidental formatting
- Accidental overwriting
- Incorrect setup
- Incorrect drive replacement
What To Do After RAID Errors
Shut down your system when you first notice a problem. Continued usage could inflict further damage to the array. Contact an expert as soon as possible.
These three steps can improve your experience:
- Record the data loss. Note signs of damage, odd noises, power issues, and other strange events.
- Label the disk order of the RAID.
- Create a record of essential data. Include its location and volume size.
Detailed info can save time and speed up the process.
What Not To Do When Your RAID Fails
A RAID system can degrade quickly and destroy the stored data. To help prevent permanent data loss, avoid these actions:
- Do not reset the system.
- Do not remove and reinsert RAID members.
- Do not try to repair the RAID with CHKDSK or fsck.
- Do not run free data recovery software on the RAID.
- Do not attempt to read from failing drives.
Frequently Asked Questions
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How much does RAID recovery cost?
Costs vary based on the case. It depends on factors like RAID level, number of disks, operating system, failure mode, and amount of data. As part of our service, we offer free diagnostics and guaranteed results. You get your data back, or pay nothing.
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Does my RAID level affect the process?
Yes. While our experts can retrieve data from any RAID, non-standard systems are more complex and often require more effort.
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Does my operating system affect the process?
Yes. Your operating system (and its file system) impacts the RAID recovery process. Arrays can use Linux, Unix, Solaris, Windows, and macOS. We maintain custom tools and techniques for each of these systems.
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Can I use data recovery software to recover files from my RAID?
You can, but we do not recommend it. Data recovery software was not designed for complex RAID systems and could corrupt or overwrite more files. Running a failing RAID increases the risk of permanent damage and data loss.
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Can you remotely recover data from my RAID?
We have several service options and can perform remote recoveries in some cases. However, RAID cases with damaged disks require attention at one of our labs.
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What can I do to ensure the fastest recovery for my case?
Take the proper steps to limit damage to the RAID and contact us. We have 24/7 service if required and an average turnaround of 48 hours for these cases.
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What is a Class 10 ISO 4 cleanroom?
A Class 10 ISO 4 cleanroom is a controlled lab that filters harmful particles from the air. Working on the RAID inside a cleanroom reduces the risk of further damage and data loss.