Frequently Asked Questions About SAN Data Recovery

As data recovery experts, we understand the importance of storage area networks in your business's IT infrastructure.

Secure Data Recovery Services offers reliable success rates and excellent turnaround options for all SAN implementations.

Secure Data Recovery Services provides a comprehensive set of options for SAN data recovery. Our teams deliver real results, and we can treat all SAN devices regardless of size or configuration.

For answers to commonly asked questions regarding SAN data recovery, click one of the question boxes below. If you do not see your question on this page, call our customer service team at 1-800-388-1266 to speak with an expert.

• Q: What factors can affect the SAN data recovery process?

  There is no uniform failure scenario for storage area networks, and many factors can affect the data recovery process. If your SAN has a dedicated file system, for instance, our engineers may need specialized utilities in order to restore damaged data to a working condition.

  Other common factors include the total logical size of the SAN, its RAID level (if applicable), the number of hard drives in the system and the extent of mechanical damage. Fortunately, Secure Data Recovery Services invests in SAN recovery technology, and our teams offer exceptional success rates for all SAN devices.

• Q: How much does SAN data recovery cost?

  Because SAN systems vary greatly, we cannot quote an average price for SAN data recovery.

  Our engineers will analyze and test your SAN in order to identify all sources of media damage. We can then provide a risk-free price quote, an accurate turnaround estimate, and in some cases, a list of recoverable files. To set up an evaluation, contact our customer service team.

• Q: Should I take any steps to recover my own data from my SAN?

  No. We frequently receive cases that have sustained serious damage during repair attempts, and in our experience, there is no safe way to treat a damaged SAN outside of a certified data recovery environment.

  Do not attempt to repair your SAN and never run software to treat unreadable files. If your SAN uses RAID, you should not attempt to rebuild your array after a media failure if you notice unusual symptoms that could indicate configuration issues. Keep your system turned off and contact our SAN recovery team as soon as possible to discuss your options.

• Q: Can Secure Data Recovery Services treat physical media failures on a SAN?

  Yes. We maintain a certified Class 10 ISO 4 Cleanroom, and our teams have significant experience with hard drives, solid-state drives, data tapes and other storage devices. We can treat any SAN failure safely and efficiently.

• Q: Can I bring my failed SAN directly to one of Secure Data Recovery Services' offices?

  Yes. Secure Data Recovery Services operates more than 40 locations across the United States, and we can quickly diagnose your SAN at any of our locations. Please contact our customer service team to schedule an evaluation before bringing your hardware to one of our offices.

• Q: How can I get emergency treatment for my failed SAN?

  We know how SAN failure can affect your business. Secure Data Recovery Services is proud to offer several high-priority options for damaged SAN systems, including a 24/7/365 emergency service with an average turnaround of less than a day (turnaround times vary according to failure scenario, logical system size and a number of other factors).

  We also offer remote data recovery for some cases. Our teams can remotely repair logically damaged SAN devices in order to minimize your downtime, and our excellent security credentials give you peace of mind. Call our toll-free line to discuss whether remote recovery is an option for your case.