ISO 9001 Certified

Data Recovery Services with ISO 9001 Certification

Secure Data Recovery maintains ISO 9001:2015 certification, the world's most recognized quality management standard, demonstrating our commitment to consistent service excellence. Certified through TÜV SÜD America, we undergo rigorous independent audits to verify our processes meet international standards for quality, reliability, and customer satisfaction. For you, it means consistent, reliable service at every location, backed by third-party verification, not just our word.

Trust your irreplaceable data to a provider committed to proven quality standards.

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Our customers rate our services:
4.9 of 5
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We Helped Thousands Get Their Lost data back

We are proud to provide outstanding customer experience and quality service that consistently exceed customer expectations.

What Does ISO 9001 Certified Mean?

ISO 9001 is the world's most recognized quality management standard, used by over one million organizations globally to demonstrate their commitment to consistent, high-quality service delivery. Achieving ISO 9001:2015 certification means an independent third party has verified that our organization meets strict international requirements for quality management.

See Our Certification

Maintaining Certification:

Your data deserves consistent excellence, not just on the day we earned certification, but every single day after. That's why ISO 9001 requires ongoing verification from independent auditors, ensuring the quality standards you're counting on remain in place.

We maintain our certification through:

  • Annual surveillance audits to verify ongoing compliance
  • Complete recertification every three years
  • Immediate notification of any significant operational changes

Earning ISO 9001 certification is just the beginning, keeping it requires continuous commitment to quality.

Why Independent Certification Matters:

Anyone can claim to have quality processes, but ISO 9001 certification provides independent, verifiable proof. TÜV SÜD America's credibility depends on maintaining strict, impartial assessment standards. This third-party verification gives you confidence that our quality commitments are real, measured, and continuously monitored.

ISO 9001:2015 Certified Quality Management System

When your critical data is at stake, you need more than promises, you need proven quality. Our ISO 9001:2015 certification through TÜV SÜD America guarantees that every data recovery case follows rigorous, internationally recognized quality standards.

What This Means for You:

  • Consistent Service Delivery – Standardized procedures ensure every case receives the same high-quality treatment
  • Customer Satisfaction – Systematic approach to understanding and meeting client needs
  • Continuous Improvement – Ongoing evaluation and enhancement of our recovery processes
  • Risk Management – Proactive identification and mitigation of potential issues
  • Transparent Processes – Clear procedures you can count on from diagnosis through delivery
  • Verified Excellence – Independent annual audits confirm our commitment to quality

This certification isn't just a badge, it's our commitment to delivering predictable, reliable results when you need them most.

Benefits of ISO 9001 Certification for Data Recovery

Being ISO 9001 Certified drives compliance and innovation through a two-stage audit. First, an audit reviews the entire company in an effort to streamline operations. It also offers direction for providing excellent customer service, including a fair process to resolve any complaints. Then, the company undergoes regular audits to further refine their system and achieve long-term success.

The result for a data recovery service is a continuously optimized process that produces better outcomes and protects customers.

Contact Secure Data Recovery for Proven Service

We have focused on achieving customer satisfaction and providing peace of mind since our founding in 2007. These goals continue to shape our whole process. It is why our standard service includes free shipping, free diagnostics, free quotes, and a No Data, No Recovery Fee guarantee. It is why we partner with leading manufacturers to preserve warranties and understand products. It is why we will always pursue advanced certifications like ISO 9001:2015.

Call us at 800-388-1266 or request help to learn more about our flexible service options and reclaim what matters most.

Our Customer Reviews

Average rating 4.9

Rating based on 7,227 reviews

User Rating

Jun 19, 2026
5
Star Rating
Excellent service, excellent results!

I had an old HDD with a lot of personal photos and memories on it. I was always going to back it up later. I never got around to it and the inevitable occurred: HDD failure. My account rep Josef patiently talked me through the process and answered my many questions. He was kind and empathetic, and helped me navigate the pricing options to find something that worked with my budget. My data was recovered at nearly 100%, and the process was completed quicker than expected. Excellent service, excellent results! Thanks Josef and the Secure Data team!

User Rating

Jun 19, 2026
5
Star Rating
Drive recovered

Lost a external HDD due to mormal wear and tear. Unfortunately I backed up most of my life on it. Secure data was able to recover 95% of my data, which made me a happy customer. When trouble strrikes again my first call will go to Secure data.

User Rating

Jun 18, 2026
5
Star Rating
Great service, wish more people knew about them

Great experience with Secure Data1) Convenient places in NYC to drop off the drive2) No-fee diagnostic 3) Dedicated client success person you can mail directly (Scott helped us), with quick communication and very helpful 4) Ultra professional interfaces to review the retrieved files, invoices etc5) Streamlined process for getting the drives back (they send the new and old separately) All in all I wish more people knew about this rather than giving up on a drive they thing should be thrown away.Would highly recommend!