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Electronic Faults on Hard Disk Drives

Electronic faults can cause serious hard drive damage in a matter of seconds, and while many modern computer systems have built-in protection against some common power issues, controller board malfunctions and electrical damage are still relatively common. When an electrical fault occurs, it is important to shut your hard drive off as soon as possible to avoid permanent media damage and data loss.

Electronic Faults on Hard Disk Drives

Secure Data Recovery Services' engineers use advanced electronic repair tools and firmware repair machines when restoring faulty hard drives.

Some of the most common hard drive electronic fault symptoms include:

  • The Hard Drive Does Not Turn On
  • BIOS Lists An Inaccurate Drive Model or Capacity
  • The Computer Does Not Recognize the Hard Drive
  • A Burning Electronics Smell
  • Clicking, Whirring or Other Unusual Sounds

At Secure Data Recovery Services, we regularly receive hard drives with electronic faults and controller board issues. We offer free media diagnostics, fast turnaround times and excellent recovery success rates for both internal and external HDDs. Contact us today to set up an obligation-free media evaluation.

What Causes Electronic Issues?

Hard drives can suffer electronic faults following major power events or due to controller board failures. In some cases, pinpointing the cause of electronic damage is fairly easy, but some hard drives suddenly stop functioning for no obvious reason.

Electronic issues are often caused by:

  • Power Surges
  • Sudden Blackouts or Brownouts
  • Failing Power Supply Unit (PSU)
  • Incorrect Voltage
  • Controller Board Malfunction
  • Electrostatic Discharge (ESD)

To prevent electronic faults, you should keep your computer systems connected to a surge protector with a built-in battery backup. Invest in a high-quality power supply unit and turn your system off when it is not in use. While electronic faults can still occur when a hard drive has a consistent, safe power source, you will greatly reduce your chances of a critical failure by taking these precautions. To prevent data loss, always keep several backups of your critical files and check your backups regularly.

Specialized Equipment for Treating Electronic Faults

Secure Data Recovery Services' engineers treat thousands of electronically damaged HDDs every year. While our process varies from case to case, we always utilize the latest safe technology to give each drive the best possible chances of a successful recovery.

We often need to replace electronically damaged printed circuit boards. Many computer users assume that hard drive circuit boards are interchangeable, but modern hard drive manufacturers use drive-specific chips to allow for efficient HDD operation. As a result, switching a hard drive controller board without making essential firmware edits causes extensive damage to a hard drive's platters and read/write head assembly.

Secure Data Recovery Services' engineers work with specialized equipment to safely perform electronic repairs, resulting in a successful recovery in over 80 percent of cases. We are one of the only providers with access to firmware repair equipment, and our extensive knowledge base allows our engineers to quickly treat electronic issues without risking media damage.

Because electronic issues can offset hard drive read/write heads, data recovery engineers sometimes need to replace or repair these components. Read/write heads are extremely susceptible to contamination, however, and engineers must always open hard drives in a certified Cleanroom environment.

Secure Data Recovery Services operates a Certified Class 10 ISO 4 Cleanroom designed to protect hard drives during physical recoveries. Our Cleanroom allows fewer than 10 particles per cubic foot of laboratory space and provides an excellent environment for HDD repair. Unlike other data recovery companies, we maintain our Cleanroom through regular laboratory audits and attestations. Visit our Cleanroom page to view our certification documents.

Choosing a Secure Data Recovery Company

Data recovery companies should follow appropriate security protocols when handling client media. Unfortunately, many providers use outdated encryption and unsecured networks, potentially leaving recovered data susceptible to unauthorized access.

As the first data recovery provider with a SSAE 18 Type II Certification , we have developed a reputation for our excellent security controls. We regularly test our facilities to comply with widely accepted IT standards and provide our clients with full access to our audit reports.

Secure Data Recovery Services holds the following credentials:

  • PCI Security Certification and PCI-DSS Compliance
  • SAS 70 Certification and SSAE 18 Type II Certification
  • GSA Contractor Certification
  • Information Systems Security Association (ISSA) Member

Never operate an electronically damaged hard drive or attempt physical repairs outside of a certified Cleanroom. Contact Secure Data Recovery Services to discuss recovery options as soon as possible.

We offer free media diagnostics for all hard drives and HDD-based devices. Within 24 hours, we can provide an evaluation report with a media failure synopsis, a price quote and a turnaround estimate. To start your case or for more information regarding electronic faults on hard disk drives, call 1-800-388-1266 today to speak with a data recovery expert.