Reliable Hard Drive Recovery for Failed HDDs
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Reliable Hard Drive Recovery for Failed HDDs

Since 2007, our certified engineers have been setting the standard for hard drive recovery services. We specialize in retrieving data from damaged or defective hard disk drives (HDDs) regardless of failure or model.

Our hard drive data recovery services include external hard drives, SSDs, and RAID setups with multiple disks.

Trust the experts who have recovered billions of files for a fast, reliable, and secure data loss solution. Featuring a No Data, No Recovery Fee guarantee for complete peace of mind.

Call For A Free Quote 800-388-1266

We Helped Thousands Get Their Lost Data Back

With over 6,900 satisfied customers and counting, we are proud to provide the service and results that exceed your expectations. Hear what they have to say.

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Hard Drive Data Recovery Experts

Our experts understand the stress of losing important data. That’s why we continue to strive for the exceptional outcomes our customers expect. We’ve successfully upheld a 96% recovery rate for almost two decades.

Since then we have resolved over 100,000 cases with physical damage or logical errors. Whether you need hard drive repair due to mechanical failure or have accidentally deleted important files, our data recovery experts can help.

Streamlined Hard Drive Recovery:

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Data Recovery For Any Hard Drive

Using advanced tools and techniques, we provide reliable data recovery services for all types of hard drives. Additionally, our state-of-the-art labs feature an extensive collection of donor parts for consumer and enterprise hard disks. As a result, we can repair damaged hard drives and retrieve data regardless of brand, model, form factor, interface, or file system.

Our engineers have decades of experience with external and internal hard drives that have stopped working. We are ready to recover your data regardless of the disk or failure type. Give us a call to get started.

Learn More About Our Certified Hard Drive Recovery Services

HDD Data Recovery

An icon of a hard disk drive.

Still in 2025, HDDs store most of the world’s data. From personal photos and documents to massive corporate databases, HDDs are the silent workhorses behind countless operations. Which makes hard drive restoration more important than ever.
Whether it’s an external hard drive or a disk in a workstation or data center, we are here to help. Our team continues to innovate and evolve alongside new storage technologies.
That research means we can adapt to industry trends and meet your hard drive recovery needs. Or even develop a custom solution for unique cases with rare drives or exclusive file formats.

SSD Data Recovery

We also provide expert SSD recovery for devices with a solid-state drive (SSD). While NAND flash storage offers more performance in desktops and laptops, retrieving data from SSDs requires specific expertise.
Our engineers have high-tech soldering stations to fix electronic components and forensic-grade software to gain low-level access. We have resolved data loss on thousands of SSDs across every make, cell type, form factor, interface, and file system.
Choose the SSD specialists to handle these complex recoveries and return your lost data.

An icon of a solid-state drive.

Verified Hard Drive Recovery Reviews

Average rating 4.9
This service was rated 4.9 out of 5.0 based on 3080 review(s)
Austin Silveira

Great experience

Scott was very helpful in getting me a good deal and I was able to get a lot of important files recovered. I would highly recommend their services.

Verified
Jake Gajic

Great Customer Service!

Scott was really helpful in explaining the process of data recovery as well as the cost. He also worked with the lab manager to see if the cost could be reduced. Great customer service. Thank you!

Verified
Kyle M

Great experience

They communicated well. Worked with me on price. Full recovery of my data.

Verified
Larry T

It took a while, but they recovered my data

I thought my data, including my family photos were lost forever after my exterior SSD fell down the stairs. Apparently the damage was extensive. It Secure Data almost a month to recover what they could. Only a relatively small number of files got corrupted, but most of them were fully recovered. The bottom line: I am happy!

Verified
Michael Rukab

Hard drive recovery


Kyle and his team knocked it out of the park recovering my data from my hard drive computer crash. I cannot say enough good things about them. If you have a recovery need, they are A++++

Verified
Richard Jones

Awesome people

AWESOME SERVICE !!!!

Verified

Partnerships With Major Manufacturers

Secure Data Recovery partners with the biggest storage brands and tech companies to assist you best. These close partnerships often supply authentic parts or resources that lead to better outcomes.

Plus, in many cases, our hard drive recovery service doesn’t void your warranty, so you can still obtain a replacement. When a digital disaster happens, you want a certified vendor with a track record of trusted results.

We meet the highest standards of the largest names in the industry. You can share their confidence that our proven methods will restore your data. Our experience with these companies spans hundreds of hard drive models, from modern disks to legacy media.

Hard Drive Failure

No hard drive is immune to unexpected failures or data loss. Hard drive failures occur because of physical damage, mechanical breakdowns, and logical issues. Each type covers several data loss scenarios.

Some failures have clear warning signs, like hard drive clicking and beeping. Others are more difficult to detect. Failed hard drives often require HDD repair to salvage data stored on their magnetic platters.

Our hard drive repair experts have cutting-edge tools and thousands of donor parts. We also have a Class 10 ISO 4 cleanroom, which allows fewer particles per cubic foot, ensuring no further damage to the device during the recovery process.

Here are some of the most common disk failures in hard drive recovery:

Logical
Physical
  • Platter Damage
  • PCB Damage
  • Corrosion
  • Water Damage
  • Fire Damage
Mechanical
  • Head Crash
  • Motor Failure
  • Bearing Failure
  • Actuator Failure
  • Stiction
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Clicking Heads
Clicking Heads
00:00:21
The clicking sound of a failing drive often indicates problems with the movement of the drive's read/write actuator.
Dead Heads
Dead Heads
00:00:14
This clicking sound is made when the actuator arm continuously resets itself because the read/write heads have failed.
Torn Heads
Torn Heads
00:00:20
This clicking and buzzing indicates damage to the HDD read/write head(s), which processes data stored on the disk platter(s).
Scratched Platter
Scratched Platter
00:00:25
This high-pitched whine usually signals scratches in the disk platter(s) that prevent read/write heads from processing stored data.
Stuck Motor
Stuck Motor
00:00:20
A buzzing or chattering sound coming from your HDD device could indicate a stuck or damaged spindle motor.
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Reliable Hard Drive Recovery Process

1

Free Consultation

Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.

2

Free Diagnostics

We diagnose the issue inside a certified cleanroom and develop a tailored plan to recover data.

3

Review & Decide

Our team provides a detailed report with a free quote and outlines service options for your case.

4

Guaranteed Result

You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.

Why Choose Us

Our service is a product of extensive experience, unmatched expertise, specialized tools, constant research, and total commitment to your privacy. These qualities allow us to achieve the best outcomes possible in a short period of time. Even in the most unique cases. On top of it, we deliver those results through a secure, risk-free process with a No Data, No Recovery Fee guarantee. So you can enjoy peace of mind.

Discover the benefits of a professional hard drive recovery service.

Successful Hard Drive Data Recovery

While our service has grown, our mission is unchanged. We want to reunite you with your lost data in a suitable timeframe. No matter how complex your case is. These are the stories of a few of our satisfied customers. Real people who trusted us when it mattered most.

WD Blue HDD Crash Threatens Years of Personal Images

WD Blue HDD Crash Threatens Years of Personal Images

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

Samsung Internal HDD Failure Disrupts Operations at Midwest Surveying Firm - Successfully Recovered

WD Blue HDD mechanical failure causes data loss

WD Blue HDD mechanical failure causes data loss

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed WD Ultrastar Helium HDD Leads to Critical Data Loss - Successfully Recovered

Failed Samsung SpinPoint HDD causes data loss

Failed Samsung SpinPoint HDD causes data loss

Successfully Restored Personal Data after Reformatting WD Black HDD

Successfully Restored Personal Data after Reformatting WD Black HDD

Contact Us To Start Your Hard Drive Recovery Case

Our experts have resolved thousands of hard drive recovery cases and recovered billions of files since 2007. They can develop a fast, reliable, and secure solution for you. That confidence is why we offer free quotes and a No Data, No Recovery Fee guarantee. If we cannot recover your data, then you pay nothing. It is that simple.

Call 800-388-1266, request help, or find a location to start your case. Swiftly regain access to your valuable files and priceless memories.

Frequently Asked Questions

  • How long does hard drive data recovery take?

    It depends. Each case is unique in terms of the specific device, failure type, and the extent of physical or logical damage. Those details, as well as the amount of recovered data to transfer, affect the recovery timeline. However, we are still committed to offering plans that meet your needs, including emergency data recovery services.

    Here are the timeframes of typical hard drive recovery services:

    Standard Service

    Diagnostics within 72 hours.
    Turnaround between 5 and 9 business days.

    Expedited Service

    Diagnostics within 24 hours.
    Turnaround between 2 and 4 days.

    Emergency Service

    Immediate diagnostics.
    Around-the-clock service.
    Less than 48 hours.

    Speak with one of our experts to discuss your options.

  • How much does hard drive recovery cost?

    Costs vary based on the time investment required to recover your data. Dozens of factors impact the difficulty of a case. Therefore, we provide free diagnostics as part of our hard drive recovery service. Once our technicians determine the cause of data loss and the steps to restore files, we present a free quote. You can choose whether to proceed when you have the case details. If we cannot retrieve your data, then you pay nothing.

  • Can you recover data from a hard drive with physical damage?

    Yes. We can restore data on hard drives with damaged platters, read/write heads, and PCBs. Our engineers can also recover data from a failed disk with mechanical wear. We even have experience extracting data from HDDs with fire and water damage following natural disasters. Whatever the issue, our team has the equipment and expertise to repair hard drives and recover stored data.

  • Do you retrieve data from SSDs and RAID configurations as well?

    Yes. We also recover files from SSDs in desktops and laptops or hard drives in disk arrays. Like HDDs, our experts handle a range of failures on these storage devices and systems, from physical damage to ransomware. We can help restore your data in almost any circumstance.

  • Will my data remain confidential?

    Absolutely. We store recovered files on a closed network, encrypt data at rest with advanced algorithms, and restrict access. We won’t see the contents of your files unless you explicitly ask our engineers to verify the data. In addition, we follow U.S. Department of Defense standards to wipe all backups within 14 days of recovery. As the first data recovery service with SSAE 18 credentials, our commitment to protecting your privacy is unwavering. Trust us to ensure your personal or private data stays that way.

  • How will you return my recovered data?

    Our support staff will cover all return options. In most cases, we send your recovered files back to you on an encrypted external drive. We can also transfer data over secure FTP servers or use your preferred media.

  • Is free data recovery software an option?

    Sometimes. Free data recovery software is an excellent choice for simple cases of logical data loss, such as accidental deletion. These tools are designed to detect deleted data in the disk’s free space and restore files to another device. However, hard drive recovery software has limits. It cannot address data loss caused by physical damage, mechanical failure, or significant file corruption. An engineer is the most reliable option for recovering essential data in those instances.

    If you want to explore software solutions, SecureRecovery for Hard Drives® is a free tool for all types of disks. The program is easy to use and compatible with Windows 11, 10, 8, 7, Vista, XP, and 2000. It supports most NTFS and FAT file systems. The software will restore common file types and folder structure.

    Note: Improper usage could lead to permanent data loss. Save the tool to a different drive than the one with lost files to avoid overwriting. Assess the value of data before proceeding.

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