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What is Data Recovery?

Data recovery is a process in which damaged or unreadable digital information is accessed and transferred to another device. Professional data recovery companies use a number of specialized tools to retrieve files from damaged hard drives, solid-state drives, RAID arrays and other devices.

What is Data Recovery?

Data loss affects millions of computer users each year, causing millions of dollars in damage.

Common data loss scenarios include:

  • Physical Impact Damage Resulting in Damaged Components
  • Media Damage from Electrostatic Discharge (ESD)
  • File Corruption
  • Unintentional File Deletion or Formatting
  • Bad Sectors
  • Media Damage Due to Decay or Physical Wear
  • Fire, Smoke or Water Damage

Because digital devices can fail in dozens of ways, data recovery companies need significant experience with various types of media damage to offer high success rates. At Secure Data Recovery Services, we recover data from thousands of devices every year, and we regularly invest in new technologies to provide our clients with reliable services.

How the Data Recovery Process Works

Data loss typically involves physical media damage, logical (non-mechanical) file damage or both types of damage. Because failure scenarios vary greatly from case to case, data recovery providers cannot offer consistent flat-rate pricing. However, Secure Data Recovery Services offers free media evaluations and price quotes.

Our engineers need to perform several in-lab tests to create an appropriate plan for each recovery, at which point we can provide a price quote and accurate turnaround estimate. Secure Data Recovery Services provides completely risk-free diagnostics, and our clients are under no obligation to proceed with data recovery after receiving their evaluation reports.

Factors that affect recovery costs and turnaround times include:

After evaluating media, we repair or replace damaged components to restore physically damaged storage devices to a working condition. Many digital devices are susceptible to media contamination, and to keep components from sustaining serious damage, we maintain a Certified Class 10 ISO 4 Cleanroom onsite. This technology is essential for professional data recovery, and no provider can safely repair damaged hard drives, solid-state drives or other devices without an appropriately certified Cleanroom.

After repairing physical damage, we treat logical media issues with specialized utilities optimized for different filesystems and file types. Our engineers often work directly with damaged data to ensure a full recovery, especially if files are significantly overwritten or corrupted.

Secure Data Recovery Services offers recovery rates of over 80 percent for most digital media formats. Even when a device sustains serious fire or water damage, our engineers can often recover usable files by using safe media handling procedures and advanced data recovery technology. However, extensive media damage or file overwrites can greatly decrease the chances of a successful recovery. As soon as you notice symptoms of data loss, you should shut down your device to avoid accidental damage. Do not use data recovery software and carefully research your options before choosing a data recovery company.

Choosing a Certified Data Recovery Provider

While there are hundreds of data recovery providers in the United States, many of these companies use insufficient security controls and poor practices that can damage your media. For the best possible results, you should look for an experienced, certified company with an established reputation in the industry.

Secure Data Recovery Services holds more relevant certifications than any other data recovery provider. We always use strict security protocols when handling client media and we were the first provider to earn a SSAE 18 Type II Certification.

Our security certifications include:

  • PCI Security Certification
  • SAS 70 and SSAE 18 Type II Certification
  • General Services Administration (GSA) Contractor Certification
  • Information Systems Security Association (ISSA) Member

We are also certified as a safe data recovery provider by all major media manufacturers. Our certified Class 10 ISO 4 Cleanroom technology and proprietary data recovery tools allow for consistent results and fast turnaround times.

For more information or to view security documents and audit reports, visit our certifications page.

Scheduling Free Data Recovery Diagnostics

Secure Data Recovery Services offers fast, risk-free media evaluations through more than two dozen offices across the United States. Each diagnostic report contains a price quote and turnaround estimate along with a detailed analysis of your media failure.

We offer data recovery and media repair services for:

  • All Hard Drives
  • RAID Arrays
  • Flash Media and Memory Cards
  • Solid-State Drives and Hybrid Drives
  • Virtual Servers
  • NAS and SAN Devices
  • Individual Files and Databases
  • CDs, DVDs, Data Tapes,Floppy Drives and More

If you cannot access data on a digital device, speak with one of our data recovery experts today to schedule diagnostics and get a free price quote.