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Recovering Data from Electrically Damaged Drives
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Recovering Data from Electrically Damaged Hard Drives

Hard drive electronic issues can cause extensive data loss by throwing off the actuator heads that read and write file information. As a hard drive's controller board also controls communication between the drive and the computer, board issues can completely prevent normal data access suddenly and without warning.

Recovering Data from Electrically Damaged Hard Drives

Our teams utilize next-generation technology to repair electrically damaged hard drives without risking media damage.

When a hard drive experiences electrical issues, it may stop spinning up. Depending on the location of the damage, you may hear a knocking or clicking sound, and your computer may not be able to recognize the hard drive. To protect your drive from serious damage, turn it off as soon as possible. Do not attempt to repair your hard disk drive and never run data recovery software.

Secure Data Recovery Services provides hard drive electronics repair and data recovery through more than two dozen offices across the United States. If you need to access files on an electrically damaged device, our free diagnostics and state-of-the-art technology give you an excellent resource for fast, reliable results.

Common Causes of Hard Drive Electronic Damage

Electronic hard drive failures can occur for a number of reasons. A computer's power supply unit can send inconsistent voltage, which puts stress on electronic components, or an unexpected event can cause a surge or interruption that damages hard drive components.

Some common causes of electronic failure include:

  • Power Surge
  • Blackout or Brownout
  • Damaged Power Supply Unit (PSU)
  • Inconsistent Voltage
  • Damaged Hard Drive Power Cable

To prevent electronic damage, you can invest in a high-quality power supply unit and keep your computer hooked up to a surge protector with a battery backup. Shut down your hard drive before leaving your computer unattended for more than a few minutes. If you believe that your power supply unit has voltage issues, you can check its output with a voltmeter.

All hard drives can fail, and even if your system has proper electrical protection, you should always keep an up-to-date backup to protect against sudden hard drive failures. We recommend keeping at least three copies of important files including one off-site copy.

Treating Electronic and Mechanical Hard Drive Issues

A common misconception regarding hard drive electronic damage is that controller boards are interchangeable. Due to the high density of modern hard drives, manufacturers create unique firmware for each drive to allow for efficient operation. Firmware controls the action of the hard drive's actuator heads, and small chips on hard drive controller boards store some of this firmware.

Switching out a controller boards without editing the firmware microcode will cause serious hard drive tracking issues even if the new board is from an identical drive. To treat electronic issues, our engineers work directly with firmware microcode, replacing damaged components as needed to temporarily restore media to a working condition.

When hard drives sustain mechanical damage due to electrical events, we repair or replace damaged components in a Certified Class 10 ISO 4 Cleanroom. Because hard disk drives can sustain serious damage from dust and other common airborne contaminants, Cleanroom technology is absolutely essential for hard drive data recovery. Our certified Class 10 ISO 4 Cleanroom provides an exceptionally safe environment for physical data recovery procedures, allowing fewer than 10 contaminants per cubic foot.

After treating physical media issues, we work directly with damaged data to overcome file corruption and damage. Our engineers have experience with all common filesystems, and we can typically recover a full copy of an electronically damaged hard drive within a few days. Secure Data Recovery Services also offers 24/7/365 data recovery for emergencies.

Secure Services and No-Risk Media Evaluations

Secure Data Recovery Services' strict media controls and state-of-the-art storage networks protect your files throughout the data recovery process. We have earned a number of relevant security certifications through regular audits, and we regularly test our systems to comply with the latest industry standards.

Secure Data Recovery Services holds the following credentials:

  • HIPAA, FERPA and PCI Security Certifications
  • SAS 70 Certification
  • General Services Administration Contractor Certification
  • SSAE 16 Type II Certification
  • Information Systems Security Association Member

We offer no-risk diagnostics for hard drives, solid-state drives and other digital devices. Our engineers will evaluate electronic damage and inspect individual drive components, and within 24 hours, we can provide a price quote, turnaround estimate and a failure analysis. Secure Data Recovery Services' media evaluations give you a fast way to evaluate your data recovery options without obligations of any kind.

To set up a free evaluation for an electrically damaged hard drive, contact Secure Data Recovery Services today.

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