Fixing a Flood Damaged Hard Drive

Flooding affects thousands of businesses each year, damaging critical computer systems and causing significant data loss. Modern systems are extremely sensitive to moisture and contamination, and flooding often causes extensive damage to both the mechanical and electronic components of hard drives and other storage devices.

Fixing a Flood Damaged Hard Drive

Water damage requires prompt treatment, as fluids can permanently damage hard drive electronics and mechanical components.

If you have a flood-damaged hard drive, solid-state drive or hybrid drive, it is important to understand that media damage will become more extensive over time. Hard drives have a number of electronic components that degrade and corrode when exposed to contamination, and because floodwater is rarely sterile, media damage quickly worsens in the days and weeks following a flood.

The most severe damage occurs when floodwater penetrates the airtight enclosure that protects the hard drive's actuator heads, platters and other components. Because these components are extremely sensitive, there is no safe way to clean floodwater from a flood-damaged drive outside of a carefully controlled Cleanroom environment.

For the best possible chances of a successful data recovery, you should call Secure Data Recovery Services as soon as you have access to your flood-damaged hard drive. Our engineers can provide fast, reliable data recovery services through a network of offices across the United States, and our state-of-the-art technology allows for the highest possible recovery rates for water-damaged media. Contact us today to get started.

Preventing Corrosion and Media Damage

Floodwater can immediately damage a hard drive, and corrosion can occur within a few hours of exposure. Your actions immediately after flooding will greatly affect your chances of a successful data recovery.

To avoid serious platter damage, remove your drive from standing water and dry it off with a clean, lint-free towel. Ground yourself before handling the hard drive to prevent electrostatic discharge. Keep the hard drive in an anti-static bag until you can send it to a data recovery professional.

Do not attempt to clean or dry your drive with heat, compressed air or with any electrical device. Excessive heat can damage your hard drive's printed circuit board, which is especially sensitive after exposure to floodwater.

Keep your hard drive turned off. A single attempt to boot your drive can cause extensive damage if the read/write heads are in contact with the platters that store your data, and even if your hard drive appears perfectly dry and unaffected by the flooding, power surges and other events may have caused internal component damage. Contact a professional data recovery company as soon as possible to schedule a media evaluation.

Data Recovery Procedures for Flood-Damaged Hard Drives

Secure Data Recovery Services' engineering teams regularly handle flood-damaged hard drives. When we receive a new case, we immediately remove moisture and harmful contaminants in a Certified Class 10 ISO 4 Cleanroom. This specialized environment limits airborne contaminants to 10 per cubic foot, providing an excellent space for physical data recovery procedures.

After cleaning hard drive components, our engineers can assess media damage to create a free, no-obligation evaluation report with a turnaround estimate and price quote. If you approve the data recovery, we will repair or replace physically damaged media components in our certified Class 10 ISO 4 Cleanroom in order to restore the device to a functional condition. We can then make a full bit-by-bit copy of your drive.

If flooding causes file corruption or other non-mechanical data issues, our engineers work with the bit-by-bit copy to restore access to critically important files. Because of our experience with flood-damaged media, we can recover most cases within a few days. We also offer 24/7/365 emergency services with a best-in-class 48-hour average turnaround time.

A Secure Option for Hard Drive Repair and Recovery

Secure Data Recovery Services has more relevant security credentials than any other provider. We always take appropriate precautions when handling recovered data, and from the moment that we receive your hard drive, we carefully control access to ensure compliance with various industry standards and federal laws.

Our credentials include:

  • PCI Security Certification
  • SSAE 18 Type II Certification
  • SAS 70 Certification
  • General Services Administration Contractor Certification

Additionally, we are a member of the Information Systems Security Association and a certified Green Business. Unlike other data recovery providers, we provide full access to all of our certification reports online. Visit our certifications page for more information.

If you need to recover data from a water-damaged hard drive, you should keep your device powered off. Contact Secure Data Recovery Services as soon as possible to set up a free media evaluation. Each evaluation contains a failure analysis, a turnaround estimate and a no-risk price quote.

To get started, contact our customer service team today.