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Electrical Failure

Electrical events and logic board (controller) failures can cause permanent hard drive damage, leaving computer users without access to important files. Many hard drive performance issues are linked to electrical failures and controller board damage, and if you cannot access data on a hard drive after an electrical event, you should immediately contact a certified data recovery company for assistance.

Electrical Failure

Electrical failures often occur due to power surges, blackouts and other unexpected events.

Some of the most common causes of electrical HDD failures include:

  • Power Surges
  • Blackouts and Brownouts
  • Improper Voltage Settings
  • Power Supply Unit (PSU) Failures
  • Controller Board Malfunction

Electrical failures can also affect solid-state drives (SSD), RAID arrays, flash media and other digital devices.

Secure Data Recovery Services offers fast, safe HDD electronics repair and data recovery. With a Certified Class 10 ISO 4 Cleanroom and proprietary repair tools designed for HDD controller boards, we offer high success rates and fast turnarounds. Contact us today for a free data recovery evaluation.

Failure Symptoms and Early Warning Signs

While many electrical events occur without warning, hard drive can display a number of symptoms prior to or immediately after an electronic failure.

Some of the most common electrical failure symptoms include:

  • Inaccurate HDD Information in BIOS
  • Hard Drive Will Not Boot
  • Hard Drive Will Not Mount or Recognize
  • Notably Burned or Scorched PCB
  • Burning Electronics Smell
  • Operating System Lists Inaccurate HDD Capacity
  • Clicking, Whirring, Whining or Grinding Noises

Immediately shut down your hard drive if you notice any of these failure symptoms. Never run data recovery software on a hard drive with physical or electronic damage.

Electrical Failures and Read/Write Head Issues

Hard drives are particularly susceptible to electronic damage because their logic boards often control read/write head tracking. If a logic board stops functioning properly, the read/write heads can crash into the platters that store your data. This typically causes platter damage, which greatly complicates the data recovery process.

Circuit boards contain chips with drive-specific track information. Some computer users attempt to switch their hard drives' circuit boards to recover data. Modern HDD logic boards are never interchangeable, and switching a failed PCB with a working board will often cause extensive media issues that lower your chances of a successful recovery.

To safely treat circuit failures and other electrical issues, data recovery engineers need to work in a safe, controlled environment. Media contamination can cause permanent damage to a hard drive's read/write heads and platters, and reliable data recovery providers use certified Cleanroom technology to keep media safe.

Secure Data Recovery Services operates a certified Class 10 ISO 4 Cleanroom. We treat logic board failures, head failures and other common hard drive failures in this specialized environment, and unlike other data recovery companies, we regularly test our Cleanroom to meet strict specifications. Class 10 ISO 4 Cleanroom standards allow for a maximum of 10 particles per cubic foot of space.

After treating your hard drive's controller board, read/write heads and other components, our engineers will make a safe clone of your drive and treat data corruption with proprietary utilities. Secure Data Recovery Services always takes precautions to protect client media, and we are certified by all major hard drive manufacturers as a safe data recovery provider.

Choosing a Secure Data Recovery Provider

When choosing a data recovery company, look for appropriate network protocols and privacy controls. Many providers use older security standards, which can leave your data susceptible to unauthorized access.

Secure Data Recovery Services was the first SSAE 18 Type II certified data recovery provider, and we have earned a number of compliance credentials through regular laboratory audits. We post audit and attestation information online along with relevant third-party certification documents.

Our credentials include:

  • HIPAA, FERPA and PCI-DSS Compliance Certification
  • SAS 70 Certification
  • SSAE 18 Type II Certification
  • General Services Administration (GSA) Contractor Certification
  • Information Systems Security Association (ISSA)

We offer hard drive electronics repair and data recovery services for government clients through the GSA schedules. Contact our customer service department for our GSA number or for more information.

Free Media Diagnostics for Electronically Damaged Drives

While many electrical failures share certain characteristics, data recovery companies cannot provide flat-rate pricing due to the variety of media issues that can occur after an electrical event. We provide free media evaluations to give our clients a fast, accurate overview of their data recovery options.

Secure Data Recovery Services' engineers can quickly evaluate hard drive electrical failures, providing you with an accurate turnaround estimate and price quote within 24 hours of receiving your hard disk. We offer free evaluations through more than two dozen offices across the United States.

Call our customer service team today or contact us online to set up a free media evaluation or for more information regarding our hard drive data recovery services.