Crashed Hard Drive Data Recovery Services

Hard disk drives use a number of moving parts to read and write data, and over time, these parts age and become less reliable. All hard drives eventually fail, and hard drive crashes can cause instant data loss if a user does not have a backup copy of important files. Each year, about 1-2 percent of hard drives fail, costing American computer users hundreds of millions of dollars in lost data.

Crashed Hard Drive Data Recovery Services

All crashed hard drives should be treated in a certified Cleanroom environment.

The term "hard drive crash" refers to a physical failure, not a logical or software-based failure. A crashed hard drive will not operate properly, and the computer user cannot access any data on the device.

Some of the most common causes of hard drive crashes include:

  • Electrical Events and Power Surges
  • Overheating
  • Age-Related Component Decay
  • Drops and Other Physical Damage
  • Excessive Vibration
  • Power Supply Unit (PSU) Issues

Secure Data Recovery Services is a hard drive data recovery company with many years of experience and a state-of-the-art HDD repair laboratory. We offer fast, reliable and secure data recovery services for crashed hard drives through a network of offices across the United States.

What Happens When a Hard Drive Crashes

Hard drive component damage can occur due to poor operating conditions or from regular wear. The cost and turnaround time of data recovery varies depending on the severity of the component failure.

For example, the read/write heads and actuator arm of a hard drive will sometimes malfunction, coming into direct contact with the platters that store data. This is one of the most common types of hard drive failures. Users often report a clicking sound when a read/write crash occurs; other common failure symptoms include unusually slow file access times, blue screen (BSOD) error messages and hard drive mounting issues.

Hard drive controller boards can also fail, usually due to faulty power supplies or major electrical events. The spindle that moves the platters can fail due to bearing issues. Each of these scenarios requires a different approach for a successful data recovery.

Secure Data Recovery Services offers free, no-risk media diagnostics for crashed hard drives. Our specialists can perform several tests on your hard drive to determine an appropriate course for recovery, and we provide a free price quote and turnaround estimate with each media diagnostics report. To set up a media evaluation, contact our customer service department.

Recovering Data from a Failed Hard Drive

To recover data from a crashed hard drive, our engineers need to repair physically damaged components in order to read data from the drive's platters. Hard drives are extremely sensitive devices, and a single speck of dust or piece of metallic debris can cause permanent data loss by contacting exposed components during hard drive repairs.

We protect our clients' media from airborne contaminants with a Certified Class 10 ISO 4 Cleanroom. Secure Data Recovery Services is one of the only data recovery providers using Class 10 ISO 4 standards, which allow for a maximum of 10 contaminants per cubic foot of laboratory space.

After repairing physical component damage, we make a clone of your hard drive and use proprietary utilities to treat corruption, bad sectors and other common logical issues. Secure Data Recovery Services offers high success rates for crashed hard drives, and we keep short standard service turnaround times by using state-of-the-art laboratories and tools. We also offer 24/7/365 emergency data recovery services for crashed hard drives.

A Secure Data Recovery Provider

Hard drive data recovery companies need to follow established protocols to protect client data from unauthorized access. Secure Data Recovery Services was the first provider to earn a certification under SSAE 18 Type II standards, and we regularly audit our facilities to ensure compliance with various federal privacy laws.

Secure Data Recovery Services is:

  • An Information Systems Security Association (ISSA) Member
  • SAS 70 Certified
  • SSAE 18 Type II Certified
  • PCI Security Certified
  • Green Business Certified

We offer data recovery for government and military offices through the General Services Administration schedules. As a certified GSA contractor, we offer fast processing and flexible service options with excellent security. Contact us for our GSA number or visit our certifications page for audit reports, attestation documents and more.

Scheduling Free Diagnostics for a Failed Hard Drive

If your hard drive crashes, immediately turn it off. Do not attempt to run data recovery software or access the drive on another computer. A hard drive's read/write heads sometimes come into contact with its platters during a crash, and operating a drive after a failure can cause extensive damage.

Contact Secure Data Recovery Services for free media diagnostics. We can provide a turnaround estimate and price quote within 24 hours of receiving your drive. To schedule no-risk diagnostics, call our 24/7 customer service department today.