Since 2007, we have been a leading provider of hard drive data recovery for failed drives of any type. Whether your hard disk drive has suffered physical damage, logical corruption, or a complete mechanical crash, our certified engineers have the tools and expertise to safely recover your lost data.
When hard drive disasters happen, count on our specialists for fast, reliable data recovery and peace of mind with our No Data, No Recovery Fee promise.
Our engineers have decades of experience recovering data from internal and external hard drives affected by mechanical failure, physical damage, logical corruption, and accidental deletion. Whether you're dealing with a single failed drive or a more complex storage configuration, our team has the tools and expertise to handle it.
Our engineers have experience with external drives across all storage mediums, failure scenarios, and file systems.
We offer broad coverage to recover data from any server type regardless of scale, scheme, file system, or failure.
We have a team of RAID experts that can recover data from failed or infected disk arrays featuring standard or custom levels.
Our engineers have the file-level expertise to recover data from network-attached storage with physical damage or logical issues.
Our experts use advanced tools and techniques to restore disk images on virtual machines, including VMware and Hyper-V platforms.
We have the expertise to recover data from laptops regardless of the manufacturer, storage device, or issue.
Our Apple Certified Mac Technicians have unique knowledge and tools for all Mac models and macOS versions.
We have decades of experience restoring files on desktops, workstations, and direct-attached storage with HDDs or SSDs.
We provide reliable block-level recovery on storage area networks (SAN) with failed HDDs or SSDs.
We have recovered data from many encrypted devices and systems and stay up to date with modern methods and algorithms.
We use advanced tools and a dedicated library of donor parts to provide data recovery services from all types of hard drives, from everyday consumer models to enterprise-grade enclosures. In cases where the drive itself can be restored to working condition, we also offer professional hard drive repair, giving you a fast and reliable path back to your files.
Your first recovery attempt offers the best chance of success. Every additional attempt increases the risk of further damage, corruption, or permanent data loss, which is why choosing the right provider from the start matters.
Our certified engineers have a documented track record of successful recoveries, supported by Class 10 ISO 4 cleanrooms and specialist tools capable of handling even severe platter damage. Every case is backed by transparent pricing, free diagnostics, and strict security protocols to protect your data throughout the entire process.
We stay on the leading edge of data recovery technology, evolving our methods to keep pace with new HDD models and industry trends. This ongoing research means that we can offer solutions not just for common hard drive problems, but also for rare drives and proprietary file formats. Whatever your hard drive recovery challenge, you can trust us to deliver reliable results and customize our service for your unique needs.
Whether you’re dealing with a failed PC hard disk, a crashed RAID array or need data recovery services for external hard drives our expert team is ready to help recover your files quickly and securely.
Hard drive failures generally fall into three categories: logical, physical, and mechanical. Identifying which type you're dealing with can help you avoid further damage before professional hard drive recovery begins.
Drive failures range from corrupted file systems and deleted partitions to seized motors and damaged platters, each presenting a unique challenge when it comes to recovering your data. Even things like years of continuous use, a single drop, or a power surge can compromise a drive, sometimes without warning.
Here's how to tell the difference between them:
If your hard drive is still recognized by your computer but the data is missing or inaccessible, you are likely dealing with a logical failure. Common causes include:
If you notice files missing, strange error messages, or your hard drive is beeping, these could be signs of a logical issue that may require data recovery services.
Power down the device immediately. Continuing to use a drive in this state risks overwriting the very data you are trying to recover.
Physical failures are usually easy to spot, often showing up as unusual noises or a drive that won't respond at all. These issues can result from drops, impacts, moisture exposure, power surges, or other circuitry problems. Common causes include:
It’s important to remember that physical damage will not fix itself, and continued use of a damaged hard drive can make things worse, it’s best to stop using it and seek expert help right away.
Mechanical failures occur when the internal components of a hard drive physically stop working, often signaled by clicking, grinding, or whirring noises, or a drive that isn't recognized at all. Common causes include:
The majority of the most challenging data recovery cases fall into this category. Mechanical failures require a certified cleanroom environment to safely repair the drive without causing further damage.
Contact a professional data recovery company right away. The sooner you reach out, the better your chances of a full recovery.
Power down the hard drive to minimize damage and overwriting. Call 24/7 to discuss the case.
We diagnose the issue inside a certified cleanroom and develop a plan to recover data.
Our team provides a detailed report with a free quote and outlines service options for your case.
You get your data back, or pay nothing. We return your files on an encrypted drive or secure server.
We know that data recovery costs are important to customers. That is why we offer free diagnostics and quotes with our standard service. So there are no surprises. In short, the cost of data recovery depends on several factors, including the device type and the extent of physical or logical damage. These factors are unique to your case. As a result, our staff can only give an exact price once technicians assess your device inside a certified cleanroom. Once diagnosed, we present an accurate quote that reflects the time investment required for a successful recovery. We will not exceed the amount quoted for the given work. You can choose one of our flexible service options or elect not to proceed.
Data recovery services that provide flat-rate pricing are incentivized to declare devices with complex failures as a lost cause. We specialize in retrieving data that others cannot.
Request a free quote today
Learn more about pricingOur verified and secure process safeguards your data at every stage of recovery, including the secure destruction of damaged devices.
We undergo regular SSAE 18 audits to demonstrate how we store and manage data while restoring files. Furthermore, we adopt the latest strategies to defend against cyber threats. Our team also follows FIPS-validated data handling practices from start to finish.
We even return your data on encrypted drives or over secure servers to prevent unauthorized access in transit. It shows our commitment to ensuring personal and private data stays that way.
Average rating 4.9
Rating based on 3,213 reviews
Jeremy England
I had an old HDD with a lot of personal photos and memories on it. I was always going to back it up later. I never got around to it and the inevitable occurred: HDD failure. My account rep Josef patiently talked me through the process and answered my many questions. He was kind and empathetic, and helped me navigate the pricing options to find something that worked with my budget. My data was recovered at nearly 100%, and the process was completed quicker than expected. Excellent service, excellent results! Thanks Josef and the Secure Data team!
ColdWarMedic MedikGG
Lost a external HDD due to mormal wear and tear. Unfortunately I backed up most of my life on it. Secure data was able to recover 95% of my data, which made me a happy customer. When trouble strrikes again my first call will go to Secure data.
Gurpreet Chawla
Great experience with Secure Data1) Convenient places in NYC to drop off the drive2) No-fee diagnostic 3) Dedicated client success person you can mail directly (Scott helped us), with quick communication and very helpful 4) Ultra professional interfaces to review the retrieved files, invoices etc5) Streamlined process for getting the drives back (they send the new and old separately) All in all I wish more people knew about this rather than giving up on a drive they thing should be thrown away.Would highly recommend!
Every case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:
Don't panic! Our Emergency Data Recovery services can quickly and securely restore your lost data, so you can get back to business.
In addition to in-lab cleanroom services, we offer remote recovery options, where we can use a network connection to restore your data.
Needs us to come to you? We offer on-site data recovery services, where we can bring our cutting-edge tools directly to your location anywhere, anytime. Call us now to speak to an expert.
Secure Data Recovery was founded in Los Angeles, California in 2007, we began with a single location and a simple mission: to ensure no one has to lose their valuable data to unexpected hard drive failures or accidents.
Today, we are a leader in the data recovery service industry, maintaining a 96% success rate across all storage devices. We have labs across North America and the United Kingdom. And we have helped over 100,000 customers worldwide, from Fortune 500 companies to home users.
Yet, our personalized approach remains the same. Our certified engineers know the importance of data and treat each case with the utmost care. Because we still believe that no one has to lose priceless files or memories.
Secure Data Recovery has a nationwide network of certified cleanrooms and convenient locations. You can access our services at over 120+ locations across the U.S.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
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