Frequently Asked Questions About Solid-State Drive (SSD) Data Recovery

Solid-state drives present some significant challenges for data recovery engineers, but at Secure Data Recovery Services, we invest in our laboratory technology in order to treat new types of storage media as effectively as possible. This FAQ answers some of the most common questions regarding the SSD data recovery process.

Data Recovery Services Frequently Asked Questions

SSD data recovery requires extremely specialized hardware, and our case-specific approach provides excellent results with fast turnaround times.

To use this FAQ, click on one of the questions to expand the corresponding answer. For more information or to set up an evaluation for your solid-state drive, call our 24/7 customer service line at 1-800-388-1266.

  • Q:Are solid-state drives more dependable than hard disk drives?

    Solid-state drives do not have mechanical components, so they are significantly more resistant to impact and heat-related issues than hard disk drives. However, all digital devices can fail, and solid-state drives can lose data for a number of reasons. You should regularly back up your computer to prevent data loss.

  • Q:My solid-state drive is unbootable. What caused the damage, and what can I do to recover the data?

    A solid-state drive could become unbootable for a number of reasons. Electronic issues are fairly common, and data corruption can prevent your computer from reading a boot partition correctly. In order to properly diagnose the media failure, you need to get help from a professional data recovery provider.

    The best course of action is to turn your drive off. Any attempt to repair an unbootable drive could result in additional media damage, which could limit your chances of a successful data recovery.

  • Q:How do your engineers perform data recovery on SSD drives?

    Our recovery process depends on the failure scenario and the architecture of your drive. We perform an evaluation to create a case plan and present you with a turnaround estimate and price quote.

    The recovery process for an SSD is different from that of a platter drive. Physical failure in SSDs is often the result of electrical and electronic malfunctions and anomalies in power systems, such as voltage spikes and power outages. Electrical shorts in the drive controller will also cause it to malfunction. Repairing these drives can be complicated and extensive training in electrical and electronic repair is required. Since SSDs have similar structure as all other flash media, we must incorporate flash media data recovery techniques.

    When you approve our quote, we begin recovering your data. Our engineers repair any electronic issues in a certified Class 10 ISO 4 Cleanroom, and occasionally, we will use specialized tools to directly access your data. We then perform logical procedures to restore your files to a fully functioning condition. Our teams transfer the recovered data to the return media of your choice.

    Secure Data Recovery Services offers a no recovery, no charge guarantee, and we will never process a service charge if we cannot successfully recover your requested files.

  • Q:How much does solid-state drive data recovery cost?

    Costs can vary greatly from one case to the next. Factors that affect your price quote include your drive's brand, the size of your requested files and your failure scenario. We offer free diagnostics to give you an easy way to assess the potential costs of your case.

    We also provide several turnaround options. Our 24/7/365 emergency data recovery service has an average turnaround of less than a day, and all of our services feature our no recovery, no charge guarantee.

  • Q:Is there data recovery software for solid-state drives?

    We do not recommend any data recovery applications, as some programs can overwrite data or contribute to file corruption when used improperly. While solid-state drives do not contain mechanical components, they can still take physical damage when operating after a failure, so we recommend turning off your drive as soon as you notice signs of a failure.