Customer Service Worthy of Awards
When data loss strikes, our 24/7 customer service line is always open, ready to help you when you need us most. When you choose us, we’ll give you a risk-free diagnostic of your media along with a price quote at no obligation.
We pride ourselves not just on our customer care, we also take pride in the results of our hard work. That’s why our certified engineers continually train in the latest data recovery methods. Our dedicated R&D department not only discovers recovery methods for existing media, but also works on recovering media that hasn’t been released to the public yet. If somehow your data still proves unrecoverable, you can be sure that no one else can retrieve your important files. In this case, you won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee.
In recognition of our superior customer service and work ethic, the Better Business Bureau has seen fit to award us with an A+ Rating as a company.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB of Los Angeles, including full documentation.
» Verify our current BBB Rating
Leading by Example in Data Recovery
We lead the data recovery industry in quality standards thanks to our many certifications. By meeting and exceeding the requirements for each, we can ensure that every customer is given the same top-quality service, each and every time. Our Class 10 ISO 4 Cleanrooms help maximize our chances of success by reducing airborne particles to a minimum. Meanwhile, with our SSAE 18 Type II certification, you can rest easy knowing that your data privacy will remain intact. With our FIPS 140-2 data handling practices, your data will also be returned to you in the most secure form of transfer media, with both encryption and unique authentication methods.
Don’t Let Your Data Be Gone for Good in Newhall, CA
There are many ways that data loss can occur, and in many cases, you can see the warning signs before it happens:
- Odd grinding noises from your hard disk drive
- Phone apps and computer programs are not starting up properly or crashing a lot
- Your peripheral devices are not being recognized by your main device
While these symptoms mean that data loss is close, it’s not too late to save your data. Call us at 1-800-388-1266 and let Secure Data Recovery stop data loss in its tracks.