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Secure Data Recovery Services in San Jose, California
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Certified Hard Drive Data Recovery Services in San Jose

For many years, Secure Data Recovery Services has provided San Jose with a fast, secure way to recover from data loss. Data loss is a serious problem in the Bay Area, and each year, media failures result in significant losses for local businesses. By using state-of-the-art equipment, we can rebuild damaged devices, achieving full data recovery.

Secure Data Recovery Services in Campbell, CA
SSAE 16 Type II Certified Class 10 ISO 4 Cleanroom
Secure Data Recovery Services
1999 S. Bascom Avenue Suite 700
Campbell, CA 95008
Office Hours:
Mon-Fri: 9AM - 5PM

After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

Our state-of-the-art facilities in San Jose allow us to offer a range of services for virtually any data disaster. See some of our featured data recovery services below.

Better Business Bureau accreditation requires adherence to set of high standards, and, like all of our locations, our San Jose office exceeds the BBB’s basic requirements.

BBB Accredited Company

BBB of San Jose Accredited Company with an A+ Rating

The BBB lists eight accreditation standards and publishes a full company report detailing our compliance with all of them. Our San Jose location is regularly monitored by the BBB, and you can read our exceptional record of success on the company report.

» Verify our current BBB Rating

San Jose is the largest city in Silicon Valley, and we established our office on First Street to give our local clients a dependable source for professional data and hard drive recovery. Our San Jose clients can avoid down time and lost productivity with the advantages provided by our local office:

  • Multiple turnaround options and 24/7/365 services
  • Certified class 10 ISO 4 Cleanroom data recovery
  • Online case information and regular updates
  • Tested and certified security systems
  • Experienced engineering teams

Secure Data Recovery Services has more security credentials than any other provider of data recovery. San Jose businesses trust us for our high commitment to data security. We hold compliance certifications for FERPA and PCI-DSS. We were the first data recovery company with a SSAE 16 Type II certification, and we serve San Jose's numerous government and military offices through the GSA schedules program. Our certifications show the quality of our security systems, and we proudly provide proof of our credentials through our website.

If you need data recovery services, you need fast help from a qualified local company. Secure Data Recovery Services' San Jose office can recover your files in a matter of days, reducing your downtime substantially after a major disaster. Contact our customer service team today to start your case.

Hard Drive Repair Services in San Jose, California

We offer high recovery rates by investing heavily in new technologies and ongoing engineer training programs for hard drive recovery. San Jose businesses trust our teams for their decades of combined experience, quick turnaround time, and free media evaluations. We can effectively treat hundreds of different media issues safely and securely in and around San Jose. Hard drive data recovery scenarios include:

  • Hard drive read/write head failures
  • Printed circuit board (PCB) damage
  • RAID array damage
  • Accidental file deletion
  • File corruption
  • Operating system damage
  • Fire, water and smoke damage

Whether you lose data due to a mechanical media issue, accidental deletion, file corruption, or a natural disaster, our engineers have the experience to provide fast, reliable data repair services.

In order to recover files from damaged systems, we treat media in a certified Class 10 ISO 4 Cleanroom. All data recovery companies need to treat damaged media in a certified Cleanroom, but Secure Data Recovery Services was the first provider to use a Cleanroom with a full Class 10 ISO 4 certification. This environment allows our engineers to perform hard drive data recovery without risking accidental media damage.

We have dozens of other proprietary utilities and tools, and with a variety of additional media services, including RAID repair and data tape repair, we help to minimize your down time after major data loss events. Additionally, Secure Data Recovery Services is one of the only companies offering RAID data recovery in San Jose with a full no-recovery, no-charge guarantee. You never have to pay an attempt fee for our services, and our flexible service options help you design a recovery plan that works for you.

When you look for a data recovery company, you look for real results. We have a 96 percent success rate at our facility in San Jose. Data recovery can be done simultaneously with hardware repair, substantially reducing your company's down time.

What to Do When Your Device Fails

The steps you take immediately after your device fails can affect the data recovery process. Whether you accidentally delete files or your hard drive fails physically, you should immediately take appropriate steps to minimize damage.

When you lose data, turn off your device right away. Do not run data recovery software; make a list of media failure symptoms and contact Secure Data Recovery Services as soon as you can to set up a risk-free evaluation.

With reliable security certifications, experienced engineers, and a well-established reputation as the Bay Area's most reliable provider, Secure Data Recovery Services offers an excellent option for data repair, hard drive data recovery, and related services. Our no-recovery, no-charge guarantee gives you peace of mind, and we can provide custom options to recover data. New San Jose clients can get started by filling out our recovery form online for a free quote.

Customer Reviews

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Total: 18 Review(s)

This service was rated 4.9 out of 5.0 based on 18 review(s)

  • Professional and Complete

    Reviewed on Feb 17 2017

    I had an external hard drive and a laptop hard drive fail within months of each other and didn't have adequate back-up of that data. Rob was completely professional, helpful, and recovered every bit of data. When it matters that you get your data back (ALL OF IT), this is the place to go.

    Authenticated Cupertino, CA
  • Satisfied Customer

    Reviewed on Feb 3 2017

    My personal desktop crashed hard without any warning. My in house IT guy could not access anything on the hard drive so after reading reviews of various places, I picked Secure Data Recovery. I submitted a request and received prompt service by Mitchell Moore. After dropping of the hard drive, I received a free diagnostic within the time period they gave. Any questions I had were promptly returned or other staff were able to take care of my concerns. It was an expensive lesson to learn, but I am very happy with the results. Many years of video, scanned photos, and other family photos were recovered along with all the other content of my hard drive.

    Authenticated Fremont, CA
  • Great job--fast and trustworthy

    Reviewed on Sep 27 2016

    My friend sent me her computer because it wasn't booting properly and the hard drive contained her one-of-a-kind priceless photos. After several checks, it was apparent that the problem was a serious hardware issue with her hard drive, and I had to find a place that would be capable of recovering the data. In doing my research, I learned that most places don't have a real clean room, don't do much more than software attempts at recovery, and functionally weren't much better than attempting recovery myself.

    Then, I discovered Secure Data Recovery. They have a proper clean room. They're a GSA approved contractor. They're manufacturer approved. This inspired much more confidence on my part.

    I called and spoke with Chris McMacken about the bad hard drive. After a couple of minutes, it became clear that he had real experience with hard drives, and he was able to provide me with a price range for data recovery, based on the severity of the problem. I felt even more confident using Secure Data Recovery after my phone conversation, because he didn't make extravagant promises and was honest that some problems could be expensive to fix. He also advised me that if they couldn't recover the data, I wouldn't be charged. He gave me a case number and a local address for drop-off.

    The next step was dropping off the broken hard drive, which I had removed from the computer. It turns out that Secure Data Recovery has a number of remote locations around the country for drop-off, and those locations in turn use an express delivery service to send it to their main lab. The day after I dropped it off, I got a response noting that it had been received and a link to their website for a formal authorization.

    As recovery progressed, I was timely notified via e-mail, and their website not only kept me informed but also allowed me to authorize payment. Diagnosis of the problem also was shown on their website; in my case it was failed read/write heads. Sadly, this is on the more expensive end of costs, but recovering data from this kind of problem definitely requires professional help. The website is secure and requires logging in to look at your personalized account page.

    When data recovery was complete, I got an e-mail telling me the results, including how many files had been recovered and the number of unrecoverable files. Chris McMacken also called me to ask how I wanted the recovered files sent to me, offering a USB drive for purchase. Authorization for payment was handled securely through their website. The files were express delivered to me within a couple of days after that. Secure Data was able to recover the files my friend needed, and it looks like they recovered all of them.

    Bottom-line: if you need your data recovered, Secure Data Recovery is the way to go. Chris McMacken kept me informed, and their website does a great job of monitoring progress. Their services are reasonable, fast, and effective. It does get pricey for more complex problems, but that's just to be expected. I would highly recommend them for recovering data, especially if it's vital data that cannot be recovered via software or if you're totally inexperienced at data recovery. Repeated attempts to access a bad drive can actually cause you to lose your data, so at that point, it becomes critical to use an honest and reliable service. I would use Secure Data Recovery again without any hesitation.

    Authenticated Vancouver, WA
  • A Class Service - Pleasure to work with Alec

    Reviewed on Sep 15 2016

    It was a pleasure to work with Alec Sakenes during the recovery, Alec was really responsive and helpful for all requests.

    I recommend SecureDataRecovery for any kind of recovery services, it is good to know that there are people that care about the sensitivity of data you have and they do their best to recover it at all costs.

    Always recommended!

    Authenticated Campbell, CA
  • Chris was amazing!

    Reviewed on Aug 26 2016

    Chris McMacken, my rep, was awesome! He helped me work within my budget and restore all the files I had lost on a super old, broken drive. SD Recovery is very professional and their service is top notch.

    Authenticated Seattle, WA
  • Great work

    Reviewed on Aug 26 2016

    After about three months of having our drive at another recovery place we found SDR and took a huge weight off our shoulders, most of the files we needed were recovered.
    Our rep was Chris Mcmacken, he answered my 30 calls a day with the best attitude and helped throughout the process.

    I cannot thank you enough.

    Authenticated Escondido, CA
  • Dependable and consistent

    Reviewed on Aug 22 2016

    My hard drive would not work and I paid around 500 to have some IT guy tell me that he can't do anything about it. But Secure Data Recovery has a free service to look over what the problem is. Yes, ultimately it cost double the amount of the first consultation but it's the only one that mattered because I was able to retrieve four years of photos!! Wish I had gone with Secure Data Recovery first. My rep was Chris and he was very dependable and responsive. My husband was the person that initiated contact with Chris but since my husband works the night shift, it became tough for my husband to remain on top of things. But Chris was very dependable and would check in on our request. Bottom line: go with them first.

    Authenticated San Jose, CA
  • Great company to recover data! Free Estimates!

    Reviewed on Jul 22 2016

    I recently need to recover some data off some very old hard drives. Our account representative Mitchell Moore was great to work with and was always on top of things and kept me appraised of the status of the project. Using Docusign to authorize work really helped to expedite and the efficiency of getting the project started and using Box to retrieve data was also very easy. I highly recommend them for your data recovery needs.

    Authenticated Saratoga, CA
  • Boy oh boy did I get lucky! SDR did a great job re

    Reviewed on Jun 18 2016

    Our MyBook drive contained a lifetime of photos and my iTunes library. I **knew** I needed to back up my data. I **knew** the drive would eventually fail. My luck finally ran out: you could hear that sick mechanical clicking that only a failing hard drive makes coming from the den. After hoping a quick disconnect/reconnect would fix the problem, I knew it was time to call in the pros.

    A quick google search and SDR was at the top of the list. I'm not really sure how they compare to other services, but I liked the data recovery process they outlined on their website. They sounded like they knew what they were doing and have good reviews online.

    The whole process was managed via email. The process was straight forward and expensive. Yeah: the price stings -- but this was not the time to bargain hunt. Gigabytes of photos of our wedding, kids, vacations -- vacations before kids (priceless) were on the line. I didn't need cheap, I needed a guarantee (or as close as possible).

    They determined what I already knew: the drive was dead. But then they did something I couldn't do myself: they recovered my data. At this point, I don't care if they just extracted the platter and cloned the data to a new drive, or had to go in ala CSI and reconstruct the data by hand looking thru a microscope. Whatever they did; I got my photos back.

    Mission Accomplished... Now, I'm off to Amazon to pick up another drive, to backup our data.

    Authenticated belmont, CA
  • awesome work

    Reviewed on Sep 23 2015

    My account rep was alex and he was awesome! thanks for the help recovering all of my data.

    Authenticated Boulder Creek, CA
  • My Hero!

    Reviewed on Jul 9 2015

    I just want to thank Alec Sakanes for helping me to restore lost files that I feared were gone
    forever. He reassured me that I wasn't as stupid as I felt for losing them in the first place & gave me a clear path to follow to get my data recovered in a secure and professional manner.
    And it was delivered to my office just as he promised.

    I hope I won't need you again but I know where to call & to whom I will refer my colleagues should the need arise.

    Thank you!!!
    Diane Petroni, PhD

    Authenticated San Jose, CA
  • Memories Saved!!!

    Reviewed on Jun 12 2015

    I am so lucky to have found Secure Data Recovery!!! They were prompt, friendly, efficient and true miracle workers! They were able to recover my data from an old PC that belonged to my dad who has since passed. This PC held invaluable memories and thanks to this awesome team, I have them back to cherish for a lifetime! I cannot say THANK YOU enough!

    Authenticated San Jose, CA

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