Certified Experts, Always Striving to Excel
As industry leaders, we’re always looking for ways to raise the bar. We care about more than just your data, we also care about your privacy. That’s why we’re SSAE 18 Type II certified. We also know that there are many factors that can affect a data recovery job—that is why we use our certified Class 10 ISO 4 Cleanrooms to ensure that no dust or particles can potentially harm your media while we get your valuable data back. Here’s a list of our other certifications that make us stand apart from the competition:
- PCI Security Standards
- GSA Approved Contractors
- FIPS 140-2 Level 3 Data Handling Practices
- SAS 70 Audit Compliance
- Certified Mac Technicians
Customer Service Committed to You
Whether it’s early in the morning or midnight, data loss can happen to you. That’s why our customer line is open 24/7, so that we’re ready whenever data loss strikes. You can send your media to us directly or through one of our 150 offices. When your media reaches us, we’ll provide you a risk-free diagnostic evaluation and a zero-obligation price quote.
Stress-free is what we’re about when it comes to customer service. When you use our services, we’ll try every method possible to get your data back. If your data proves unrecoverable, we not only guarantee that no one can get your data back, we guarantee that you won’t have to pay for the recovery service fee—that’s our “no data, no recovery fee” policy.
In recognition of our commitment to making sure every customer is happy, the Better Business Bureau has awarded us the prestigious A+ Ranking as a company.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB of Los Angeles, including full documentation.
» Verify our current BBB Rating
Your Data Is Important, We Can Keep It Safe
In today’s world of technology, there are many threats to your data that can come from both deliberate and accidental sources. A hacker’s virus could lead to your data becoming corrupted and destroyed. Accidentally dropping your phone into the toilet for even just a few seconds could lead to a short circuit and data loss. But our certified engineers are familiar with these scenarios and much more. You can rest assured about getting your data back when you put your media in our hands.
When data loss happens, your peace of mind is just a call away. Call us at 1-800-388-1266 and get your data back safe and sound.