Reviewed on Nov 21 2018 | Santa Clarita, CA
Secure Data Recovery, and my rep Mitchell, completely saved the day for me. Earlier in the year, I had an incident that no one wants to experience, in a nearly total data loss of a hard drive. Having always been a person who has TONS of data (including my Master''s thesis and lots of research), I always tried to keep things redundantly backed up. As my computer hard drive ran out of space, I tempo... Read Morerarily had the bulk of my data backed up in one place (big mistake), while I was saving up to buy a second drive. A nightmare struck when I slightly bumped my Seagate external drive, which fell over, completely destroying its contents (even though there was no warning of this risk on the drive itself or the instructions). I googled the highest-rated data recovery site, and it was Secure Data Recovery by a landslide. They diagnosed the damage as severe, which was devastating. My Representative, Mitchell, was absolutely wonderful throughout this process. He was so kind, patient, and understanding, and was always readily available. Mitchell and the company were also really easy to work with in terms of financing and payment options, and were nothing but compassionate and professional. Although I wish their services were never needed for folks, accidents happen, and when they do, I am so glad that Secure Data (and their wonderful staff) were there. Thanks to them, I recovered all but .16% of my files, which absolutely was a life saver. They also helped me get the proper equipment to make sure that this type of loss will not happen again. Thanks a million, Mitchell and Secure Data - I could never thank you enough!