Data Recovery Services in Sacramento - RAID, SSD & Hard Drive Recovery

Just, WOW! Like so many other folks, I initially went to Best Buy to get help with my defective hard drive. When I was told that they ship the drive out to another vendor, I figured I could do that myself and ''cut out the middle man''. I started looking online and found Secure Data Recover. Upon reading reviews, I found a local site for me to go to. As it turned out, the physical location that wa... Read Mores listed on the website was no longer valid. I called Secure Data Recover from the parking lot and reached Preston Hall. Thank goodness!

My external drive had failed and I didn''t have a backup on it. (I know, shame on me!) We had 20+ years of photos of our now adult children as well as loads of photos of our grandchildren since birth. Additionally, tax records, estate documents, and just loads of important data simply couldn''t be replaced. We were heartbroken, to say the least.

Just with my conversation with Mr. Hall, I immediately had hope that all was not lost! His knowledge and general demeanor gave me hope that the odds were still pretty good that Secure Data Recovery may be able to help me. While he offered no guarantees, his confidence was really appreciated.

Mr. Hall helped me get a FedEx shipping label while I was still setting in the parking lot and I took the drive directly to FedEx. It was shipped out that evening. Within three business days, I was notified that they had my drive and were looking at it for recovery consideration. The verdict came back that a very high probability of recovery. I gave the ''go ahead'', and within seven business days, my data was recovered and on its way back to me!

Today I received my hard drive, on a new external drive. I was able to open it and ALL my data was still intact! I was ecstatic, to say the least! My wife had been in tears when the original drive failed because some of the data had to do with our late son. We have it again!!!

So, I reached out to Mr. Hall, again, and asked for a recommendation of backup options and maybe an opinion of which type of internal drives may serve me best. (The external drive I just got back is going into the safe after I copy that info to my new drive!) After my conversation with Mr. Hall, I now feel I have information that will serve me well with drives as well as backup options.

Preston Hall, THANK YOU for walking me through this process. VERY professional and really kind as well! These are traits that are missing in the support/service industry it seems and it''s very appreciated.

Again, THANK YOU!!

I had an excellent experience with Jake G. He responded quickly to my emails and was very patient with all of my questions thank you Jake!

Elliot answered all of my questions swiftly and explained everything I wanted to know about the process. I appreciate the excellent support I received and will come back to Secure Data Recovery in the future.

I just received my recovered data from Secure Data Recovery and I am beyond impressed with the quality of service I''ve received, especially from my account representative, Jonathan Nguyen.

My laptop crashed recently and after that happened it couldn''t detect my hard drive. No computer I had access to could detect the drive either, so I reached out to SDR. Jonathan responded to my requ... Read Moreest very quickly and I sent my hard drive away to the lab in Los Angeles. The diagnostic and the shipping was free. Within less than a week, I received word that the data would be recoverable and was given a price quote. The quote was out of my price range, but Jonathan spoke to the engineers and was able to give me a discounted rate, noting that it might take longer to receive my data as other work would, understandably, take priority. I cannot begin to say how grateful I was and am for this discount, and gladly authorized recovery to begin.

Jonathan reached out within the estimated time frame with lists of the data which was recovered and which wasn''t. Over 99% of the data was recovered, and the three files which weren''t recovered were of absolutely no significance to me. I authorized payment and received my data within a week of doing so.

My data is exactly as I remembered it! Text documents have the same formatting, images have the same quality, video has the same size and bitrate. I was devastated when my laptop crashed - it contained literally 1000+ hours of creative work which I hadn''t yet backed up. Having all of that recovered and returned to me has been such a relief. At every step of the way, Jonathan was quick to respond to my messages and keep me appraised of all progress, always with the utmost professionalism. He was able to work with me to accommodate my financial situation.

Through all of this, I have learned that I need to backup my data frequently and regularly. Hopefully, I will not need to use this service again in the future. But if I do, I will not hesitate to reach back out to Secure Data Recovery.

Even though I did not end up using the service, Chris and the team were prompt and helpful in answering all of my questions. They shipped my device and provided a quote free of charge!

I thoroughly enjoyed my experience with Secure Data Recovery. Elijah always kept me in the loop during the entire process and promptly responded to my questions. I got all my old stuff back and I couldn''t be happier with the results. Will definitely recommend this data recovery service!