Data Recovery Services in Sacramento - RAID, SSD & Hard Drive Recovery

From the minute I was introduced to Secure Data by one of our friends , I was impressed by the quality and level of communication . They made me aware of every step in their process of recovering my data and I got answers to almost every question that I asked promptly . They were able to recover 100% of my files from my WD hard drive which was almost 15 yrs old for Mac that suddenly stopped worki... Read Moreng and I am so grateful to have found this service! We had years and years of photos, videos and documents for our kids, was a devastating blow to lose it instantaneously. It was an amazing early Christmas present to know that we could get all those back. Thanks to Elliott , Tim and Scott who helped us every step during this process, the turnaround was super fast and the pricing was fantastic . I highly recommend Secure Data Recovery, it''s worth every penny, if you have lost anything on a drive that was important to you.

I had a Western Digital Elements drive at 12TB that I dropped one too many times and never backed up to another drive. When I plugged my drive in one day, it stopped working and wouldn’t even spin up (HDD). I contact Elliot from SDR and he helped me ship the drive to a facility to review. Within 2 days I was contacted with the results of the drive and that they could retrieve all the data (100% re... Read Morecovery). They helped me purchase a new drive (their price beat what I was able to find for a new drive) and ordered and transferee all my data in about 3 days. I received my new drive and old drive in the mail about 3 days later and all my files are there!

I honestly can’t say enough about how easy it was to work with this rep and company. Yes, it is expensive when you have a 12TB drive (I bought another drive just to back up the other new one, less on learned) but you can’t put a price on quality and speed of service. I highly recommend this company, 0 complaints!

Johnathan who was responsible for my case was the most professional and easiest to work with person I could''ve ever hoped for. I suggest this service for all your data recovery needs!

Just, WOW! Like so many other folks, I initially went to Best Buy to get help with my defective hard drive. When I was told that they ship the drive out to another vendor, I figured I could do that myself and ''cut out the middle man''. I started looking online and found Secure Data Recover. Upon reading reviews, I found a local site for me to go to. As it turned out, the physical location that wa... Read Mores listed on the website was no longer valid. I called Secure Data Recover from the parking lot and reached Preston Hall. Thank goodness!

My external drive had failed and I didn''t have a backup on it. (I know, shame on me!) We had 20+ years of photos of our now adult children as well as loads of photos of our grandchildren since birth. Additionally, tax records, estate documents, and just loads of important data simply couldn''t be replaced. We were heartbroken, to say the least.

Just with my conversation with Mr. Hall, I immediately had hope that all was not lost! His knowledge and general demeanor gave me hope that the odds were still pretty good that Secure Data Recovery may be able to help me. While he offered no guarantees, his confidence was really appreciated.

Mr. Hall helped me get a FedEx shipping label while I was still setting in the parking lot and I took the drive directly to FedEx. It was shipped out that evening. Within three business days, I was notified that they had my drive and were looking at it for recovery consideration. The verdict came back that a very high probability of recovery. I gave the ''go ahead'', and within seven business days, my data was recovered and on its way back to me!

Today I received my hard drive, on a new external drive. I was able to open it and ALL my data was still intact! I was ecstatic, to say the least! My wife had been in tears when the original drive failed because some of the data had to do with our late son. We have it again!!!

So, I reached out to Mr. Hall, again, and asked for a recommendation of backup options and maybe an opinion of which type of internal drives may serve me best. (The external drive I just got back is going into the safe after I copy that info to my new drive!) After my conversation with Mr. Hall, I now feel I have information that will serve me well with drives as well as backup options.

Preston Hall, THANK YOU for walking me through this process. VERY professional and really kind as well! These are traits that are missing in the support/service industry it seems and it''s very appreciated.

Again, THANK YOU!!

I had an excellent experience with Jake G. He responded quickly to my emails and was very patient with all of my questions thank you Jake!

Elliot answered all of my questions swiftly and explained everything I wanted to know about the process. I appreciate the excellent support I received and will come back to Secure Data Recovery in the future.