Secure Data Recovery Services is an exclusive ASUSTOR partner, specializing in data recovery for the complete ASUSTOR product line. When using Secure Data Recovery Services, ASUSTOR clients receive a 20% discount for any data recovery services.
Expert Solutions for All ASUSTOR network-attached storage. ASUSTOR customers have a partner they can trust for all professional data recovery services on personal cloud and NAS systems.
Our data recovery experts have full support for all ASUSTOR products, including:
ASUSTOR is a part of the ASUS family, a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions. Secure Data Recovery Services is the sole provider of data recovery solutions for ASUSTOR devices. In particular, our experts specialize in data recovery from RAID arrays, one of ASUSTOR's principal product lines. Our specialists have the training and experience to work on these systems without voiding active warranties.
While ASUSTOR arrays are reliable, data loss can occur for a number of reasons including:
Whether the problem is physically damaged media or logically damaged files, our data recovery experts have a proven 96 percent success rate. We offer free diagnostic analysis and a No Data, No Recovery Fee guarantee. Call our customer service team now to open a case.
Average rating 4.9
Rating based on 7,229 reviews
Mat
I sent in my MacBook Pro after it suffered severe water damage and was completely unusable. I was connected with Mark, who quickly arranged a quote, collection, a data recovery overview, and the return courier for both my laptop and an external drive. Mark was incredibly responsive and kept me updated at every step of the process. He was an absolute pleasure to deal with!
CB
I am so happy to have all of my family photo and video files back. I had them on two devices and somehow both of them stopped working. Johnathan helped me work through the process and pricing made it all very easy. It wasn't inexpensive, but it was definitely worth it!
Alexander Keefe
I had an SD card which somehow got corrupted when I plugged it into my computer in order to back up photos. Apparently this kind of problem is a risk with exfat-formatted memory devices. Scott was helpful and responsive, keeping me updated on the process. Yes it can be expensive but you are paying for a premium service and you get what you pay for. Photos of important moments are priceless. These guys are pros
Technology plays a major role in the data recovery process, and Secure Data Recovery Services maintains a state-of-the-art laboratory in order to treat ASUSTOR arrays effectively.
Our laboratory contains a certified Class 10 ISO 4 Cleanroom, which allows for safe hard drive repair and RAID repair procedures, and we maintain a large library of media components in order to provide efficient service. We regularly develop proprietary recovery tools, which allows for exceptional success rates.
We also have a strong reputation for our secure IT practices. Secure Data Recovery Services was the first data recovery provider to meet SSAE 18 Type II SOC-1 audit standards, and we hold a number of additional compliance certifications. Our teams exercise extraordinary care when treating every case to ensure the best possible results, and our high customer satisfaction rates are a testament to our industry-leading technology.
File damage can occur for a number of reasons, and in order to limit damage, you should immediately disconnect power to your array as soon as you notice signs of data loss.
Make a list of any symptoms that accompanied the failure, including unusual noises or error messages. Do not attempt to repair your ASUSTOR device, and never run data recovery software. Never open a hard drive or another digital device outside of a certified Cleanroom environment, as doing so could void your warranty and cause additional media damage.
Contact Secure Data Recovery Services as soon as possible to discuss your case. We offer free standard diagnostics, and as the only ASUSTOR partner, we offer warranty-safe services.
Other features of our services include:
By working with us, you can limit your risks while restoring your data to a fully functional condition. Secure Data Recovery Services offers a secure, reliable set of data loss solutions with an overall success rate of 96 percent, and our no recovery, no charge guarantee ensures that you never pay a service charge for unrecoverable data. To get started or for more information, call Secure Data Recovery Services today at 1-800-388-1266.
Every case is a digital disaster for our customers. After almost two decades, we are still committed to helping people avoid permanent data loss. That is why we have several data recovery options and plans that fit our customers’ budgets and timeframes. These figures represent our typical data recovery services:
Don't panic! Our Emergency Data Recovery services can quickly and securely restore your lost data, so you can get back to business.
In addition to in-lab cleanroom services, we offer remote recovery options, where we can use a network connection to restore your data.
Needs us to come to you? We offer on-site data recovery services, where we can bring our cutting-edge tools directly to your location anywhere, anytime. Call us now to speak to an expert.
Our verified and secure process safeguards your data at every stage of recovery, including the secure destruction of damaged devices.
We undergo regular SSAE 18 audits to demonstrate how we store and manage data while restoring files. Furthermore, we adopt the latest strategies to defend against cyber threats. Our team also follows FIPS-validated data handling practices from start to finish.
We even return your data on encrypted drives or over secure servers to prevent unauthorized access in transit. It shows our commitment to ensuring personal and private data stays that way.
Secure Data Recovery was founded in Los Angeles, California in 2007, we began with a single location and a simple mission: to ensure no one has to lose their valuable data to unexpected hard drive failures or accidents.
Today, we are a leader in the data recovery service industry, maintaining a 96% success rate across all storage devices. We have labs across North America and the United Kingdom. And we have helped over 100,000 customers worldwide, from Fortune 500 companies to home users.
Yet, our personalized approach remains the same. Our certified engineers know the importance of data and treat each case with the utmost care. Because we still believe that no one has to lose priceless files or memories.
Secure Data Recovery has a nationwide network of certified cleanrooms and convenient locations. You can access our services at over 120+ locations across the U.S.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
Ready to talk?
Our core value is to support you in every way possible. Whether it’s answering your questions, setting up a case for your failed media, or sharing as much information as we can about the data recovery process - even if you decide not to use our services.
If you’re experiencing data loss, don’t hesitate to reach out to us right now.
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