Certified Hard Drive Recovery Services in Seattle, WA

Amazing customer service

100% recovery of my files. So, so happy!

My representative Jeremy Provchy was extremely helpful throughout the entire process and very patient.
I also didn't think I was going to be able to afford the services, but Jeremy worked to make it possible for me.

I am so appreciative of Secure Data Recovery and their excellent customer service.

Fantastic Customer Service

Chris McMacken was outstanding at explaining to me the problem my HD might be facing, and giving me a realistic view of what could be done about it. He made me feel like my data was in good hands, and was very helpful.

Back-ups aren't always back-ups.

Had a few issues with my computer, did what I thought was a full back-up, did a full restore, and Hard Drive decided to fail! No problem, I have a back-up...right?? Data was incomplete and I had lost the last 18 months of my work (including Documents and e-mails to overseas accounts)!!!
Contacted Mitchell Moore at SDR, sent him my drive, and all is well and good after he was able to recover 100% of my data!
Highly recommended!

Thousands of memories!

Thought to be lost forever on an unreadable hard drive! Birth photos. Life. Secure Data was able to recover my files and I am grateful for Jeremy who was on the ball with giving me information and being so patient with all my question! Thank you!

Great Service!

Mitchell Moore helped me through the whole process of my data recovery. He kept me updated the whole time about what was going on. Even though it took much longer than I expected for the recovery process, everything worked out. Mitchell was wonderful and Secure Data Recovery is great! Thank you!

Excellent Service!

We had an external drive that got knocked over while it was running and caused the drive to become unreadable. I contacted Secure Data Recovery and Alec responded to me right away with instructions on how to access the Recovery Control Center as well as fully explaining the process of how they go about recovering data.
I was sent a prepaid shipping label and was constantly kept up to date on the progress of the drive. They were quick and professional and were able to recover 99.9% of the data. The drive was shipped back overnight and we were able to access the important data that we needed.
I will definitely be utilizing their services in the future but I hope not too much because this was nerve racking!
Thanks again

Hard drive heros!

Had a great experience using Secure Data Recovery and Alec Sakenes, very timely and willing to work with my specific requirements, I would highly recommend their services.

Great Service -- Great Results

I worked with Rob Anderson who followed my disk recovery from start to finish, and kept me up to date. I had a 1 TB disk which was about 3/4 full of irreplaceable video files, some raw video and some edited files, including some family footage that was priceless in my eyes. I got all my data back. I'm a very happy camper.

Secure Data Recovery - Saved Day!

I was assigned Chris as my point person at Secure Data Recovery. He was very responsive even on the weekend and after business hours. Came in at budget and delivered before expectation. They were able to recover more data than anticipated.

Saved my bacon (and most of the eggs, too)

Happy to have most of my data back, and pretty quickly too.

Alec kept me informed and pushed things along very helpfully.

I hope I never have to need their services again, but if I (or anyone I know) needs data recovery, I will definitely recommend SDR.

Thorough

We had a legacy (40MB, 1988) hard drive, took longer than we hoped; the drive had special settings though. The instructions we got back with the new hard drive were crucial to getting our profiles off the hard drive, as many newer BIO's don't support custom WPCOMP/LZONE on consumer/non-servers. Thanks so much for your work! I would recommend these services to anyone.

Amazing Experience!

When my external hard drive tanked under warranty without a second backup, I thought I had lost all of my family photos from the past 13 years! My children’s baby pictures, birthdays, holidays, special events, all our memories went up in smoke. Sickened and shocked, I called every recovery service I could find on a Sunday evening to help us recover whatever could be salvaged. It was very scary to be searching for a service, not knowing who was quality and would be able to recover our memories from the damaged device. Who to trust? How soon could I get an answer? I was so grateful when Mitchell with Secure Data Recovery returned my call first thing on Monday morning and explained the process, as well as let me know that diagnosis was free. The process was completely eased by the fact that I had what I felt like an inside man, my case manager, whom I could call at any time to ask any question or voice any concern, and he was extremely helpful and patient with my eagerness to find my photos. It was a smooth, communicative process, and I felt that I really blessed finding a company that took my situation seriously. In the end, out of 17,000+ photos, I lost ONLY 2! These guys are real miracle workers, they’re the brain surgeons of data recovery, and I wouldn’t trust anyone else to deliver the quality, dedication, and customer support they offer.