Certified Hard Drive Recovery Services in Seattle, WA

Full recovery - OUTSTANDING!

The process was clear and the agent Rob Anderson was very professional and responsive. Certainly I hope to never have to use them again - however if I do need recovery services again Rob will be my first call.

The Superstars of Data Recovery!

The service experience was top notch! Alec Sakenes was the consummate professional. He kept me updated on progress, followed up where necessary, and went to bat for me on a special request I had. In short, he really got the job done and the lab techs recovered all my data.

Excellent work, boys! You Rock!

Saved the last two years of my life

Some times life gets busy and I hadn't made a backup of my photos since early 2016. So when my drive finally went, most of the photos from 2016 and 2017 were toast. Reading the reviews, SDR seemed like a good choice.

The initial diagnosis seemed grim: sector damage due to heads physically making contact against the platter surface. Yikes. I have to give credit to my service advisor, Rob Anderson, for emphasizing the risk that there was a risk that the master file table was corrupted, meaning that while they might recover files, they might not have file names or even directory structure. That's pretty challenging when you have literally thousands of pictures organized by directories.

It took awhile to decide, but I eventually chose to proceed. Happily, the file table was intact and all the corrupted files seemed to be older files prior to 2015, for which I had backups!

All in all, this recovery far exceeded what I could reasonably expect when there is a physical head crash like this.

Thank you thank you thank you, SDR!

Excellent Service!

Frederick was very helpful and professional in assisting me with my computer disaster! I lost an external drive full of pictures and files, they were friendly in assisting me and giving me several different options.
I would definitely recommend Secure Data Recovery for any of your recovery needs!
They also stayed in contact with me throughout the process to let me know when I would be receiving my information back!

Quick and Speedy Recovery

Thanks to Jeremy Provchy and SDR for the quick service. We were able to get all of our data back!

Fast and effective service

Alec did an excellent job of explaining the process and answering questions. I knew exactly what to expect and how much it would cost. Thank you!

Easy and Reliable

The whole process was very clear and straightforward. My customer service agent, Alec Sakenes, was very proactive in contacting me when there were updates. Any worries about losing some of the data I had foolishly neglected to backup elsewhere were quickly abated. And I got back all my data.

Great Service

Jeremy Provchy provided excellent customer service. I was worried about my data not being recovered or only partially recovered, but everything was well taken care of. I had great communication and was well informed through the whole process. Couldn't be happier! I highly recommend and would use SecureData again if I needed it.

Everyday Heroes

Over the last ten years, I have accumulated countless files of importance in my hard drive. Needless to say, one of my biggest fears was to lose said hard drive. And that happened! A simple power outage fried the drive. I was devastated, probably as you are right now, and set out to find methods of repair. I knew it would be an expensive process but necessary. My two main concerns were skill and integrity. I wanted to make sure that I found a place that would repair the drive or at least not damage it further, and also be discreet. I have read stories where technicians from Geek Squad or other companies back up client's drives for themselves and sometimes even blackmail them! Luckily, SDA won my confidence as soon as I saw their testimonies from prestige companies and professionalism displayed through the site and procedures. I reached out and was greeted by an account rep: Alec Sakens. He is very professional, amiable, and direct. I sent in my drive for the free initial diagnostic, and they gave me a percentage of the likely hood of the data getting recovered. Though promising, the price was a bit steep for me, and even though Alec obtained approval for a reduced price, I asked to have the drive returned for the time being. Eight months later, I felt financially comfortable to move forward. I contacted Alec again, who remembered me and was as amiable and helpful as ever, and we went through the complete process this time, which to SDR's credit, they honored the reduced price formerly proposed to me.
I am currently waiting for the drive to return, which shipped out today. To wrap things up, I feel the least I can do is to give credit to these heroes who save people's memories and livelihoods. Alec and SDR are reliable, friendly, and supportive. I can't say I hope to utilize their services again (lol), but if an incident occurs again I won't hesitate to give them a call. If you are currently stressed out looking for a recovery team, don't sweat, you've found the best one.

Thank You Alec!

Alec Sakeness went above and beyond in helping me recover the precious data on my external drive- irreplaceable images for my photography clients. I can't say enough good about his customer service. He kept me updated through my diagnostics, recovery, and rewriting..and would call right away with any questions. I hope to never need your services again, but in the case that I do, I will come to you first because of Alec and recommend your company 100% to others. Thank you so much. (Eden's Garden Images).

Excellent Service

I had an external hard drive with a ton of important photos on it that completely stopped working. Mitchell Moore responded right away when I reached out to Secure Data Recovery and walked me through the entire process. I had a ton of questions and he was always happy to quickly answer them. Very happy with the service and with the fact that my data was recovered!

Amazing customer service

100% recovery of my files. So, so happy!

My representative Jeremy Provchy was extremely helpful throughout the entire process and very patient.
I also didn't think I was going to be able to afford the services, but Jeremy worked to make it possible for me.

I am so appreciative of Secure Data Recovery and their excellent customer service.