Certified Hard Drive Recovery Services in Seattle, WA

Quick service and Great customer service rep.

The hard drive was damaged due to accidental drop to floor. The local computer shop couldn''t do much other than pointing out the obvious. Sent an online service request and very quickly the customer service rep, Jeremy Provchy, replied back with a few more questions. Soon enough he sent detailed instructions for mailing the HDD to the recovery lab. Although there was some misunderstanding of what to be recovered and what data to be sent back to me, Jeremy was very quick to respond and patiently followed up till I received the completely recovered disk. I would give Five Stars to Jeremy for the service, and Four Stars for the recovery only wish the data recovery option was more clear.

Superb

Rob was very professional and kind, and my data was mostly complete, barring some programs that I can live without or replace. Honestly, there was more there than I remembered. It was a little like Christmas. Thanks for all your help!

Saved my user!

Thanks to Chris McMacken and everyone at Secure Data! Your professionalism and prompt service saved my user from losing all the data and files he''s collected over the past two years (yeah, no backups or copies of anything...). He''s been on vacation since the incident and, because of your team, I''ll be able to have him back up and running before he returns.
Thanks again!

Professionals doing the right thing!

When my laptop died on January first, I realized that my backups weren''t the very latest so I asked a local firm to attempt restart of the laptop but in any case to recover the data. Instead they downloaded a new operating system, which still failed due to other issues and partially formatted the drive! Rob Anderson with Secure Data Recovery worked with this damaged drive and recovered a large portion of my files. Along with my other backups, I''m back online with a new laptop and a much more thorough schedule of backing up. Thanks to Rob and his expertise for "saving my bacon"!

100% !

While reformatting some USB Drives, my wireless mouse battery died. Just before that happened, the mouse pointer stalled on connected 2TB external hard drive, and I accidentally reformatted 10 years worth of projects, research and documents.

I dropped off the drive at my local Secure Data storefront and was soon connected via email to Data Recovery Specialist, Fred Wright.

I truly had no expectation that I would ever see any of those files again, but Secure Data Recovery worked magic and I was soon told that there was 100% recovery of the files. This was awesome news!!!

Fred spent time emailing and calling on the phone to make sure I knew where I was every step of the way. Their website offers easy tracking of the progress and process. This was truly a wonderful experience.

Even if SDR would not have been able to recover the data from the drive, I would have felt like they did whatever was possible. This company has the best customer service I have experienced in a very long time.

If you need their services, and hopefully you never do, rest assured you are in good hands,

Thank you - SDR for recovering years of work...

Fantastic experience!

Losing my data was NOT a fantastic experience, but the recovery process was. I tried a couple of different avenues to recover data from my fried SSD, none of which panned out. Secure Data Recovery saved the day, getting 100% of my data back! The specialist I worked with, Alec Sakenes, was extremely responsive and professional, helping me out at every step. I'd recommend NOT spilling water on your laptop but, if you do and forget to back up like me, Secure Data Recovery is the place to go.

Exceeded expectations

Got all my files back and with great customer service - would use them again, no question!

SDR is the silver lining to my dark cloud!

When my drive first failed I attempted a few recovery techniques but to no avail. This was an overwhelming feeling of losing 6 years of personal document and pictures but also financial and small business files. It took awhile to before I searched to find someone to help me. When I found SDR online I read the reviews and everything about them. I called to explore the possibility and the process was explained thoroughly by my advisor, Rob Anderson. When he let me know about all the files they believed could be recovered I was ecstatic. Rob Anderson reminded me of the No Recovery No Fee policy. That gave me the courage to go for it. I was amazed when I previewed the files recovered. All I had to do is say Go For It! I am anxiously awaiting for my drive to arrive. Thank you Rob for being patient with me. Thank you SDR!

Trust the Professionals

I had a 3 TB Seagate fail after 5+ years of use. Every important digital document I had was on that drive. After researching the many methods used to implement a 'quick fix', and reading about the repercussions if the 'fix' went wrong, I finally gave Secure Data Recovery a call. I'm glad I did.

Frederick, Mitchell, you guys are awesome. You both were professional and polite whether it was on the phone or by e-mail. Your quick responses to my every question and concern was, and still is, greatly appreciated. Thank you for all the help!

To the technicians that retrieved that data, keep up the good work! It's nice knowing that there is someone out there with the tools, knowledge, and experience to recover something that would otherwise be lost. Thank you for fully recovering my drive.

I will definitely recommend the services of SDR to anyone with data recovery needs!

Great Customer Service

Alec Sakenes did a great job; very prompt and professional. Was effective both through the phone and email, and communicated very well throughout the process.

HardDrive damaged during a move

I recently relocated to the Portland, Oregon area and during the move the hard drive on my personal Mac was damaged. I took my Mac to two local repair places and they were not able to help me recover my files. I reached out to Secure Data Recovery, not having a lot of hope given my earlier experiences. I'm happy to report that Secure Data Recovery not only recovered 100% of my data; but their high customer service is the reason for my 5 star rating. Rob Anderson kept in touch with me through out the process and helped me with a financing arrangement that was affordable. Now I have all my photos, spreadsheets and documents back safely on my new MAC. Thanks Rob - your'e my hero! And thanks Secure Data Recovery!

Full recovery - OUTSTANDING!

The process was clear and the agent Rob Anderson was very professional and responsive. Certainly I hope to never have to use them again - however if I do need recovery services again Rob will be my first call.