When you experience data loss, it can be a frustrating time and you’ll want timely updates on the status of your media. By using our online customer portal, you can see the progress of your device in the recovery process and can call our phone line to speak to a customer representative at any time. We are available 24/7 to answer questions and set up your case. By choosing Secure Data Recovery Services, you receive all that we have to offer:
- Free diagnostics
- 24/7 emergency services
- An extensive inventory of replacement parts and media components
- Risk-free case
- No recovery, no fee guarantee
- Repairs in a Class 10 ISO 4 Cleanroom
Our array of services and benefits earned us an A+ rating with the Better Business Bureau.
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
Data Security Matters
We pride ourselves on keeping privacy at the forefront of our operations. That’s why we are an SSAE 18 Type II Certified company that is regularly audited to ensure we meet industry standards. We are one of the only data recovery companies that have FIPS 140-2 Level 3 Validated data handling practices to keep your data within our facility and then in your hands. Our engineers use state-of-the-art laboratory technology and are constantly developing new recovery methods for all devices.
Know When to Start Your Case
When your digital device fails on you, the best way to ensure recovery is to shut it off immediately. Do not attempt to open the device or recover data yourself as this could render your information unrecoverable. We have decades of experience with all data loss scenarios including:
- Physical damage from smoke, fire, or water
- Virus damage
- Accidental deletion
- Power surges
- Hard drive failure
- Failed RAID rebuilds
If you have experienced the above scenarios, call Secure Data recovery at 1-800-388-1266. We will provide the people of Bellevue with a diagnostic report of your device including a price point and estimated turnaround time.