Call for 24/7 assistance 800-388-1266

Understanding the Causes of a "Dead" Hard Drive

A dead hard drive can mean thousands of hours of lost work. In some cases, lost files are completely irreplaceable, but thousands of computer users across the United States face data loss due to a dead hard drive every year.

Understanding the Causes of a Dead Hard Drive

Our teams can rebuild or replace physically damaged hard drive components to restore your missing data.

Hard drives have a number of mechanical components that can break down over time, and electrical issues or improper operating conditions can accelerate this process.

If your hard drive stops working normally, you might notice one of the following symptoms:

  • Clicking Sounds and Other Noises
  • Complete Inactivity
  • Computer Error Messages
  • Computer Fails to Recognize the HDD
  • HDD Does Not Show Up in System BIOS
  • An Unusual "Burning Electronics" Smell

These HDD failure scenarios typically involve the drive's read/write heads, electronics board, spindle and platters. Each component serves an essential function; the heads use magnetic charges to read and write data to the platters, the spindle spins the platters under the heads, and the electronics board communicates with your computer. When the heads come off line and come into contact with the platters, the electronics board stops functioning correctly or any other problem interferes with normal hard drive operation, however, the drive can appear to die.

Because many types of hard drive failures have similar symptoms, professional data recovery companies need to perform a brief media evaluation to definitively identify the cause of failure.

Secure Data Recovery Services is the country's leading hard drive repair provider with a network of offices across the United States, and we offer free media evaluations at all of our facilities.

What to Do When a Hard Drive is "Dead"

In order to get the best possible chances of recovery on a dead hard drive, you should avoid running the HDD as soon as you notice any of the failure symptoms listed above.

Running a damaged hard drive can cause the read/write heads to come into contact with the platters. As hard drives spin at high speeds of 4800 RPM or higher, read/write heads can cause permanent platter damage and data loss in only a few seconds.

We do not recommend any type of non-professional HDD repair techniques. Attempting to switch out the electronics board or the read/write heads of a hard drive outside of a controlled clean room environment can cause significant damage.

Data recovery companies use Cleanrooms in order to prevent microscopic particles from touching hard drive platters and causing read/write issues or physical damage. For the best chances of a successful recovery, you should look for a professional hard drive repair company with a certified Cleanroom.

Secure Data Recovery Services' Laboratories and Certifications

At Secure Data Recovery Services, we offer high recovery rates and fast turnaround times by performing all repairs on dead hard drives in a Certified Class 10 ISO 4 Cleanroom. We post our certifications online and regularly test our recovery environments to guarantee the best possible results for our clients.

We also have years of experience with various types of hard drives, including SCSI, SATA, EIDE, IDE and other technologies. We are certified by every major hard drive manufacturer as a dependable, safe data recovery company.

Additionally, we use best-in-class networks and security systems to protect the privacy of your recovered data.

Secure Data Recovery Services is:

  • SAS 70 Certified
  • SSAE 18 Type II Certification
  • PCI Security Certified
  • A General Services Administration (GSA) Certified Contractor
  • Green Business Certified

We have recovered thousands of cases for major businesses, government offices and private computer users. If you need fast, reliable hard drive repair and data recovery, call Secure Data Recovery Services today to set up a free media evaluation. We will present an accurate price quote, turnaround time and description of your hard drive's failure event, providing you with the information that you need to make a knowledgeable decision regarding your case.