#1 Data Recovery Company in Matthews, North Carolina

Matthews, North Carolina has many local amenities for their residents to enjoy. When their residents experience data loss, they can enjoy the reliable services of Secure Data Recovery. Our engineers have dealt with all types of physical media from HDDs and SSDs to flash drives and mobile phones.

Secure Data Recovery Services in Matthews, NC
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
3521 Matthews-Mint Hill Rd
Matthews, NC 28105
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 9AM - 6PM
Sat: 10AM - 3PM
After Hours:
Emergency Services Available 24x7

In Mecklenburg County is the town of Matthews, North Carolina, where hometown spirit and a thriving Downtown area can be found. The city offers a local Playhouse and large Sportsplex to keep residents entertained and active. Whether it be a local business Downtown, or a large headquarters like the Family Dollar Stores, the people of Matthews can rest assured that Secure Data Recovery is there for everyone when data loss strikes.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

A Secure Way to Retrieve Files

We were one of the first companies to implement a Class 10 ISO 4 Cleanroom, which keeps your device from experiencing further damage by limiting the amount of dust particles in the air. These facilities are audited by a third party on a regular basis and the examiners ensure we are meeting industry standards. We are SSAE 18 Type II Certified and are HIPAA Compliant, Privacy Shield Certified, and employ Apple Mac Certified Technicians.

Secure Data Recovery has expert engineers who have a 96% success rate in retrieving files from Linux and Unix systems, Android and iOS, Macs, and all other operating systems. We have the fastest turnaround times in the industry so the people of Matthews can get their data back safely and efficiently to effectively limit downtime. We offer an emergency service that has an average turnaround time of 48 hours and our standard service comes with free diagnostics.

Dedicated Service

Every case we receive is given a diagnostic report that includes an estimated turnaround time and price point. You are under no obligation to continue after receiving the report and we stand by our no recovery, no fee guarantee. Our customer service representatives are available 24/7 through our phone lines and can set up a case, answer your questions, and guide you through the recovery process. Our experienced engineers have had decades of experience and provide case updates through our online customer portal.

How to Deal with Data Loss

The best thing the people of Matthews can do when faced with a data loss situation is power down the device to avoid further damage. Your device may be experiencing data loss of you notice:

  • Grinding or whirring noises
  • The device runs slowly
  • Error messages
  • Physical damage

We have dealt with every type of data loss situation from fire and water damage to accidental file deletion. To start your case with a certified professional data recovery company, call 1-800-388-1266.

Customer Reviews (3)

Average Rating:

This service was rated 5.0 out of 5.0 based on 3 review(s)

  • Reviewed on Apr 8 2019  |  Concord, NC

    Excellent service

    Ryan Wiggins was excellent from the first time I contacted SDR. He was responsive every time I had a question and kept me updated on the progress. I appreciate his help and am very grateful that SDR was able to recover our data! I recommend this service highly.

  • Reviewed on Nov 12 2018  |  Cornelius, NC

    Extremelt impressed

    We had a hard drive crash a few weeks ago and it was really stressing us out. Usually I can raise the data myself with some tools that we have but not this time. Drive was toast.

    We sent it off to Secure Data Recovery after speaking to Ryan Wiggins there. He assured us they''d do everything they could and provided great service and followup.

    When I got the transfer drive back and plugged it into my laptop, I was blown away. Not only did they raise 99.99% of the date, even the file names were intact (a problem I had in the past).

    In short, if you need data recovery, don''t hesitate to contact these folks. They really know what they''re doing and the peace of mind is priceless..

  • Reviewed on Aug 31 2018  |  Indian Trail, NC

    Fast, Courteous, and Clear

    I was very pleased with my service from SDR. My contact Rob was very courteous, clear, and responsive throughout the recovery process. He followed up at every step to make sure I understood what was going on. I would use SDR again.

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