Fredericksburg Data Recovery for HDD, RAID & More

Secure Data Recovery Services have been wonderful! They have been professional and quick! I will definitely be working with Secure Data Recovery Services in the future.

My damage disk was sent to SECURE DATA RECOVERY from a local store. It was acknowledged by email as soon as it was received and the recovery process was described to me by William and Jake. It took two months and I called frequently. Both gentleman answered my questions and finally I received the recovered data. Most of my documents and photos were recovered and rendered in a form that I could... Read More decipher after a bit of a learning curve to find everything.

Yes, it is an expensive venture, explained to me this way: "The first thing, we replaced those damaged heads with functioning ones. It sort of functions like organ donation, we need an exact match from a very similar drive. We then need to trick the drive into accepting the new heads, and the first replacement isn''t always a success. That does require special equipment and needs to be done in a certified, audited, clean room lab in order to avoid any further damage to the drive. My engineers wear hazmat suits and nitrile gloves as well.

Once that is done, we can start imaging the drive with some custom software and begin to clear up some of the other errors the drive had. The hard part is over, we just have to essentially scan the drive, sector by sector to ensure we get all of the data on the drive, error free. That does take some time, most hard drives have billions of sectors and we scan several times to avoid any missed areas. We use custom built PCs and software to do so efficiently. After that is done, we transfer everything onto the new drive we sent you."

I thank the company for a job well done. Adrienne Cannon

The entire experience and process with Secure Data was easy and had a perfect outcome. Eric Dvorin, my case manager, was in constant communication during the recovery process and a pleasure to work with. He explained the step-by-step process for the recovery of my external drive data, the time estimate, pricing choices and was always open to any questions I had. Thank you, Eric, for keeping a n... Read Moreervous client at ease with lost data on the line. You''re a 5-star case manager!

My external hard drive was sent to Secure Data Recovery after the local guys could not address the issue. They were able to recover all my files and were very informative and communicated with me through this whole process. 15/10 recommend them!

Scott was great to work with. He explained everything in great detail and made the process extremely easy. He followed up and checked in.

There is never a good time for a hard drive failure, and nothing can make it easier. Nothing except knowing not everything is necessarily lost. My entire experience with Secure Data Recovery has been outstanding. Their responsiveness has been exceptional. All my questions and concerns were addressed professionally and with understanding. My files were returned extremely promptly. Well worth the co... Read Morest.