Customer Service and Fast Turnarounds
Our customer service representatives are available to talk 24/7 to start a case, answer your questions, and guide you through the recovery process. Our standard service comes with free diagnostics when you ship your media to our lab or take it to one of our 150 drop-off locations throughout the country. We also offer a 24/7 emergency service that has an average turnaround time of 48 hours.
We offer a 10% discount for military personnel and students, which is good news for the students at Baylor University and those training at the local US Army and Naval Reserve facilities in Waco.
We are fully accredited with the Better Business Bureau and have earned an A+ rating for our transparent practices.
BBB Accredited Company with an A+ Rating
We are proud to adopt the BBB’s service standards at our offices. Our company review from the BBB shows a record of consistent excellence, leading to a top rating of A+.
» Verify our current BBB Rating
Certified Secure Practices
We are an SSAE 18 Type II Certified company which ensures your device’s security and proves that we are meeting industry standards. Our engineers are constantly developing cutting-edge techniques for recovering data from all devices and operating systems. They operate out of our state-of-the-art Class 10 ISO 4 Cleanroom.
This room provides an environment to limit the amount of physical damage to your device, resulting in the best chance at a full recovery. We are additionally a PCI-DSS compliant company, a GSA Contractor, and are manufacturer approved.
When Your Device Fails
The people of Waco, TX understand that there are a variety of ways that their media can fail and Secure Data Recovery has seen all of them.
- Physical damage from fire, water, accidental dropping, and smoke
- Failed RAID rebuild
- Virus Damage
- Accidental File Deletion
Call a trusted professional for your data recovery needs at 1-800-388-1266 and start your risk-free case today.