Certified Hard Drive Data Recovery Services in Cincinnati

Secure Data Recovery Services is Cincinnati's best resource for professional data recovery. 

We have served Ohio for a number of years, and thanks to our advanced technology and our excellent security credentials, we lead our industry with high-quality data services and programs for data recovery.

Cincinnati, OH - Office Location

Secure Data Recovery Services in Cincinnati, OH
SSAE 18 Type II Audited Authorized Drop-Off Location
Secure Data Recovery Services
201 E. Fifth Street 19th Floor
Cincinnati, OH 45202
Authorized Drop Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Emergency Services Available 24x7

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

All of our offices exceed the standards necessary for Better Business Bureau accreditation.

BBB Accredited Company

BBB Accredited Company with an A+ Rating

The BBB is Ohio’s best-known promoter of consumer confidence, and they hold businesses to high standards through their accreditation program. Our full company review from the BBB describes those standards and presents the details on our history of accreditation.

» Verify our current BBB Rating

As the seat of Hamilton County, Cincinnati is one of the most well-known cities in the state of Ohio. It has a proud history, and it has served as a primary center of American commerce since the late 18th century. Our Cincinnati data recovery office gives the city's 2.13 million residents fast access to an industry-leading set of services, including hard drive data recovery, RAID recovery, RAID repair, data tape repair and many other data recovery services.

Advantages of working with Secure Data Recovery Services:

  • Fast turnaround times and high success rates
  • Flexible pricing options
  • 24/7/365 emergency data recovery services
  • Specialized facilities for hard drive and RAID repair
  • More security credentials than any other provider
  • HIPAA, FERPA and PCI-DSS compliance
  • No-recovery, no-fee guarantee

We also offer free media diagnostics, and our data recovery office follows strict SSAE 18 Type II SOC 1 standards when handling recovered data to protect your confidentiality. To get started or obtain a free quote or for more information, contact our customer service team today about our data recovery services.

Advanced Technology from Hard Drive Data Recovery Experts

Data recovery is an extremely precise science, and Secure Data Recovery Services maintains high success rates by employing dedicated engineers with decades of combined experience in data recovery. We also make regular investments in our facilities. As the first data recovery provider to establish a certified Class 10 ISO 4 Cleanroom, we are uniquely qualified to treat physically damaged hard drives, solid-state drives, and flash media.

Secure Data Recovery Services' engineering teams can treat all data loss issues, including:

  • Hard drive failures, crashes, and accidental formats
  • File deletion and file corruption
  • Media damage due to fires and flooding
  • Virus damage and user error
  • RAID rebuild failures, virtual server errors, and more

We take pride in our case-specific approach when it comes time to recover data. Cincinnati clients should know that when we receive your device, we will provide you with a full price quote and turnaround estimate. If you approve our quote, we will safely treat your system, performing necessary repairs in a matter of days under most circumstances. We offer a number of return media options, including secure FTP, and our professional data recovery facility offers services for every type of digital storage device.

Secure Data Recovery Services works closely with major media manufacturers, and we will never void your warranty while performing our services or helping you with data recovery. We also issue a guarantee with every case; if we cannot recover your requested files, you will not pay a service fee.

What to Do When a Digital Storage Device Fails

Data loss often occurs suddenly and without warning, and because many digital devices take on additional damage when operating in a failed state, you should immediately disconnect power to your system when you notice a serious issue. Some of the most common failure symptoms include clicking sounds, whirring sounds, unusual error messages, boot errors, and unexpected power loss.

If you notice any of these symptoms, turn your computer off and contact a professional data recovery provider as soon as possible. Never attempt to restore your media on your own, as you may cause additional damage and severely reduce your chances of an adequate recovery. You should turn immediately to certified hard drive repair services in Cincinnati.

Secure Data Recovery Services provides risk-free diagnostics and safe data recovery services in Cincinnati. To help you manage costs and down time, we also offer several service options through our Cincinnati office. Our 24/7 service has a turnaround of less than a day on average, and regardless of your budget or time constraints, we provide an advanced set of options to meet your needs. Contact us online or by phone for more details.

Our Cincinnati office allows drop-offs and pick-ups, and you can visit our facility for faster results when you need data recovery. Prospective Cincinnati businesses and individuals can be confident that with advanced technology, excellent security credentials, and high success rates for all digital media, we offer Cincinnati's best option for professional data services. Speak with our customer service team today.

Customer Reviews (10)

Average Rating:

This service was rated 5.0 out of 5.0 based on 10 review(s)

  • Reviewed on Feb 13 2020  |  Batavia, OH


    Elijah was very helpful. I lost everything and several people tried to help but it was lost. Thankfully he was able to recover my all my data. Great Job! Would refer he to anyone.

  • Reviewed on Nov 27 2018  |  Broussard, LA

    Great service

    Thank you so much, you were patient, you worked with me, you kept me informed every step of the way, and were available for any question I had. And at the end, getting my external drive with all y data on it was wonderful! Cannot thank you enough.

  • Reviewed on Nov 6 2018  |  Oxford, OH

    Quality Service

    Frederick came through again for me. This is the second time I have needed a hard drive recovered. This one was from 2010 and has had multiple places try to recover my data. Fast and reliable service again, and as always 100% recovery. Couldn''t be happier!

  • Reviewed on May 4 2018  |  Cincinnati, OH

    Great work

    I am so grateful to Rob and the rest of the team at Secure Data Recovery for helping me get back data lost by a failed SSD. Despite my lack of technological acumen and ability, they were able to help me make the decisions needed, and to work through how to make the whole process work within my budget. Thank you.

  • Reviewed on Oct 16 2017  |  Oxford, OH

    Data Restored!

    A few weeks ago I had some sort of internal read failure in my day to day external hard drive. I called and talked to Frederick Wright who helped set up my recovery process. Within 1 day, my hard drive had already been diagnosed, and I could authorize the recovery process.

    Frederick was very helpful, he was always reachable by phone or email. Secure Data Recovery was able to retrieve almost 100% of my data at a very fair price. I would recommend their services to anyone who needs professional help recovering sensitive data.


  • Reviewed on Dec 30 2016  |  West Chester, OH


    Recently, while working at my computer, my main external hard drive abruptly stopped working. It was only one year old and I had not dropped or damaged the device. My backup external hard drive failed as well, and because my computer's hard drive was not large enough to hold my photos, my external drives were my lifeline. I was in the process of moving my photos into the cloud in the weeks that preceded the loss of my external drives. However, there is only one of me, and the process of uploading over 30,000 photos into the cloud is time-consuming. I had only made a dent.

    In a split second, all of my photos were gone. They represented my family's life and showed my improvement to date as I worked toward a future photography business. It was a perfect storm of events and I was devastated.

    A photographer friend recommended that I contact Secure Data Recovery. Chris McMacken provided very high quality customer service and excellent follow-up. Several weeks after handing over my damaged drive, Chris returned two fully recovered, new external drives. The staff at SDR was able to recover all of my work and I am extremely grateful. I would highly recommend SDR and can speak specifically about the wonderful and thorough customer service that Chris McMacken provides.

    While I wish this hiccup had never happened, I'm relieved to know that SDR is out there should I need them in the future.

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