24/7 Service:1-800-388-1266

Secure Data Recovery Services in Columbus, Ohio

Hard Drive Data Recovery & Computer Forensics Services in Columbus

Secure Data offers reliable data recovery services along with digital and computer forensics to users through our local office in Columbus..

Our teams can restore data from any type of damaged digital device, preventing serious consequences after a hard drive failure, a flood, or any other unexpected disaster.

Columbus, OH - Office Location

Secure Data Recovery Services in Columbus, OH
SSAE 18 Type II Certified Authorized Drop-Off Location
Authorized Drop Off Location This is a convenient drop-off location staffed with professional and friendly receptionists trained in all aspects of the data recovery intake process as well as packaging and shipping services. The staff at this location will assist in answering questions, starting a new case, receiving, cataloguing and packaging the failed media to one of our certified data recovery LABs.
Secure Data Recovery Services
20 S Third Street Suite 210
Columbus, OH 43215
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week
Secure Data Recovery Services in Columbus, OH
SSAE 18 Type II Certified Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Secure Data Recovery Services
413 East Broad Street
Columbus, OH 43215
Walk-in Hours:
Mon-Fri: 9AM - 5PM
After Hours:
Call for Emergency 24h Service
Available 24h, 7 Days a week

Featured Services

Our Columbus location offers a full range of recovery services, digital forensics services and file repair options. See some of our featured data recovery services below.

All of our offices exceed the standards necessary for Better Business Bureau accreditation.

BBB Accredited Company

BBB of Columbus, Ohio - Accredited Company with an A+ Rating

The BBB is Ohio’s best-known promoter of consumer confidence, and they hold businesses to high standards through their accreditation program. Our full company review from the BBB describes those standards and presents the details on our history of accreditation.

» Verify our current BBB Rating

As the capital of Ohio, Columbus is known for its large populace and its strong and exceptionally diverse economy. The city sits at the center of Franklin County, and hundreds of major businesses are based in the Columbus metropolitan area.

Our local office provides access to our award-winning data recovery and digital forensics services. By repairing your media and treating file issues at their source, we can quickly restore access to lost files in virtually any situation and increase your chances to fully recover data. Prospective Columbus customers can turn to us with confidence because of our guarantee: If we cannot recover your data, you will not pay a service fee. 

Since digital forensics and data recovery tend to go hand in hand SECUREDATA is proud to offer digital and computer forensics services to anyone living in the greater Columbus area. Our digital forensics investigators have a minimum of 10 years experience in the computer forensics industry and can locate, document, and then testify in court if necessary. Secure Data can cover all any digital forensics needs including e-discovery, computer forensics, cell phone & mobile forensics, automotive forensics and many more. Combined with our data recovery expertise SECUREDATA can also maintain a single source chain of custody so that your evidence never has to leave the building.

Other reasons to use Secure Data Recovery & Computer Forensics Services in Columbus: 

  • Experienced engineers with years of experience
  • Experienced digital forensics investigators with years of courtroom experience
  • State-of-the-art data recovery technology
  • Extraordinary success rates for hard drive data recovery, RAID recovery, and other services
  • More security credentials than any other Columbus data recovery company
  • Support for all operating systems and file systems
  • 24/7/365 emergency services and more
  • Single site chain of custody

We proudly offer free media diagnostics for all of our data recovery clients. Our diagnostics provide you with a price quote and turnaround estimate, and because we specialize in hard drive data recovery and other advanced services, you can choose from a number of turnaround options for successful data recovery. Prospective Columbus customers can contact our customer service team today to speak to a certified data loss specialist and receive a free quote.

What to Do When Your Digital Storage Device Fails

When you cannot read data normally on a computer system or server, you should take immediate steps to limit potential damage. You should turn the device off as soon as you can. This preserves your media in its original condition and lowers your chances of permanent data loss. Do not try to recover data on your own, and never open a hard drive, flash drive, or solid-state drive for any reason. Make a list of your failure symptoms and immediately contact our office in Columbus. Hard drive data recovery is a serious issue that should be addressed right away, and our team offers a variety of safe, qualified services.

Secure Data Recovery Services operates an advanced network of facilities, and because we have established relationships with major media manufacturers, we will never void your warranty while providing our services. We treat all physically damaged media in a safe Class 10 ISO 4 certified Cleanroom. We also offer an extensive set of emergency options for our clients looking for data recovery. New customers can visit our Columbus facility to pick up or drop off your media. We also offer local pick-up and drop-off services with our 24/7/365 emergency option.

Leading Hard Drive Data Recovery Technology in Columbus

No two data recovery cases are exactly the same, and our engineers draw from years of experience when forming a recovery plan for each device. We invest in our technology to maintain our 96 percent overall success rate. Our laboratory contains a number of tools designed to safely treat hard drives, flash chips, and other digital storage devices, and we can treat any failure scenario effectively.

Our teams have experience with all types of data loss, including:

  • Hard drive failures and crashes
  • RAID array failure
  • Virtual server damage
  • Fire and water damage
  • Accidental file deletion and user error
  • Virus damage and more

Secure Data Recovery Services also offers data tape transfer, computer forensics, electronic discovery, and RAID data recovery. New clients looking for a safe, effective resource for data recovery should call our expert team. All of our services feature excellent security; we were the first company in our field to earn a SSAE 18 Type II security certification, and we hold additional credentials including FERPA, HIPAA, and PCI-DSS compliance. We also have a fully certified Class 10 ISO 4 Cleanroom, which allows for safe hard drive repairs. Our variety of service options and risk-free diagnostic guarantee will put you at ease while working with us.

We provide the high success rates and excellent security that you need for peace of mind when looking for a data loss professional in Columbus. Hard drive data recovery can be an intimidating task, but our no-recovery, no-fee guarantee helps you control your expenses after any disaster. We provide risk-free diagnostics for all standard cases and proudly offer the safest options available anywhere.

Customer Reviews (21)

Average Rating:

This service was rated 5.0 out of 5.0 based on 21 review(s)

  • Reviewed on Sep 3 2020  |  Delaware, OH

    Genealogy work saved...

    I have been working on genealogy for many years (1990-2020), but more in depth for my parents at this time. I had other external Hard Drives & USB devices with much of my information, but I had gathered all of the info that was important for these 2 families onto this newer drive of information. Normally when working on genealogy, I copy & save to two other drives, so that nothing will be lost, but for the last couple of months, I was not so diligent.

    All of a sudden at the end of July, when trying to read my drive, I found that my computer would not detect the info and told me to re-format. I did know better than to do that, but my contract with Best Buy Geek Squad could not read it and thus I was left with loosing work that I had changed in the past few months. Meaning over 1 year & 1/2 lost. BB could send my drive out of state but it would be months before getting it back. So, I decided to look elsewhere.

    I called Secure Data & a representative by the name of Kyle, helped me as to explaining what could be done. SD was able to recover all that I had on my drive & the process took only a couple of weeks ++ a few days.

    I would have lost so many completed Genealogy Books and even a newer Chapter for one of my books that was 167 pages long. That alone was over 2 weeks of work. I just received everything back and have copied the files from their Hard Drive to a new drive that I purchased and will be copying the finished documents to yet another drive for more safety. Thank You for saving my information and Thank You to Kyle for answering my questions by email & by phone. I really felt connected with SD and that someone cared about my information, since I was not a business.

  • Reviewed on May 11 2020  |  Columbus, OH

    Recovery of Flood Damaged Drive

    An overnight line of severe storms this spring left my basement 15" deep in water. Unfortunately, my computer was sitting on the basement floor in my office. The machine was destroyed, I was afraid the drive was lost as well.

    I called Secure Data Recovery, to see what they could do and spoke to Eli Robinson. He said they would examine the drive and see if it could be saved and they would only charge me if they could recover data. I sent in my drive and within a few days received an assessment that the drive could be accessed and there was a good chance data could be recovered. I authorized them to proceed and once again there was no cost unless they could recover data. Fortunately, they were able to recover all the data on the drive.

    Eli and his team worked with me on pricing to help me to afford with the recovery. It was a pleasure to work with him as he was very responsive, professional and friendly.

    If you have a need for drive recovery, I recommend you give Secure Data Recovery a call and ask for Eli. With their no payment until data is recovered policy the only thing you are risking is a minor postage fee for returning the drives if recovery isn’t possible.

    Thanks again for your great service!

  • Reviewed on Mar 23 2020  |  Cambridge, OH

    Just what I needed

    I''m presently in Kabul, Afghanistan and the hard drive on my personal laptop had a mechanical failure and I''ve got way too much on it to lose. I sent the old hard drive and a new solid state hard drive to them and they were able to pull basically all of my data off the old platters and put it on the new hard drive AND was able to send it back to me here in Kabul. The turn around was fairly quick, and the shipment was lightning compared to other mail that I''ve gotten here. Elijah went far above and beyond in helping me and keeping me informed. Your team has a great person in him!

    Thank you!!

  • Reviewed on Jun 17 2018  |  Columbus, OH

    Data Recovery

    Rob Anderson was great to work with during the process. He even called me on a Sunday when I sent him an email. I hope I don't lose data again :) but if I do I will be going straight to Rob.

  • Reviewed on Jun 5 2018  |  Columbus, OH

    Hard drive damage

    Chris was great with prompt feedback and very friendly to work with. gave 4.5 stars because it was just a lot more than we were expecting to pay and cannot afford at this time.

  • Reviewed on Apr 13 2018  |  Columbus, OH

    Saving college students music compositions

    My son's Macbook Pro had a hard drive failure for the 4th, 5th, or 6th time. It happened so many times I can't remember, but he needed to have the data from the drive recovered, as there was some composed music he was working on for one of his classes. That is when Secure Data Recovery and Mr. Chris McMacken came into the picture. Chris was very helpful and reviewed the steps of how the data recovery was to occur. He was timely when I asked for an update as to when the recovery would complete. He informed me that they were able to have a successful recovery of the data on the drive and I just needed to advise them on what type of media device to use to save the files.

    Overall, I am happy with the service Secure Data Recovery has provided.


    Mark Gillotti

Write a Review

Your Ratings *