Professional Data Recovery Service in Columbus, OH

I have been working on genealogy for many years (1990-2020), but more in depth for my parents at this time. I had other external Hard Drives & USB devices with much of my information, but I had gathered all of the info that was important for these 2 families onto this newer drive of information. Normally when working on genealogy, I copy & save to two other drives, so that nothing will be lost, but for the last couple of months, I was not so diligent.

All of a sudden at the end of July, when trying to read my drive, I found that my computer would not detect the info and told me to re-format. I did know better than to do that, but my contract with Best Buy Geek Squad could not read it and thus I was left with loosing work that I had changed in the past few months. Meaning over 1 year & 1/2 lost. BB could send my drive out of state but it would be months before getting it back. So, I decided to look elsewhere.

I called Secure Data & a representative by the name of Kyle, helped me as to explaining what could be done. SD was able to recover all that I had on my drive & the process took only a couple of weeks ++ a few days.

I would have lost so many completed Genealogy Books and even a newer Chapter for one of my books that was 167 pages long. That alone was over 2 weeks of work. I just received everything back and have copied the files from their Hard Drive to a new drive that I purchased and will be copying the finished documents to yet another drive for more safety. Thank You for saving my information and Thank You to Kyle for answering my questions by email & by phone. I really felt connected with SD and that someone cared about my information, since I was not a business.

An overnight line of severe storms this spring left my basement 15" deep in water. Unfortunately, my computer was sitting on the basement floor in my office. The machine was destroyed, I was afraid the drive was lost as well.

I called Secure Data Recovery, to see what they could do and spoke to Eli Robinson. He said they would examine the drive and see if it could be saved and they would only charge me if they could recover data. I sent in my drive and within a few days received an assessment that the drive could be accessed and there was a good chance data could be recovered. I authorized them to proceed and once again there was no cost unless they could recover data. Fortunately, they were able to recover all the data on the drive.

Eli and his team worked with me on pricing to help me to afford with the recovery. It was a pleasure to work with him as he was very responsive, professional and friendly.

If you have a need for drive recovery, I recommend you give Secure Data Recovery a call and ask for Eli. With their no payment until data is recovered policy the only thing you are risking is a minor postage fee for returning the drives if recovery isn’t possible.

Thanks again for your great service!

I''m presently in Kabul, Afghanistan and the hard drive on my personal laptop had a mechanical failure and I''ve got way too much on it to lose. I sent the old hard drive and a new solid state hard drive to them and they were able to pull basically all of my data off the old platters and put it on the new hard drive AND was able to send it back to me here in Kabul. The turn around was fairly quick, and the shipment was lightning compared to other mail that I''ve gotten here. Elijah went far above and beyond in helping me and keeping me informed. Your team has a great person in him!

Thank you!!

Rob Anderson was great to work with during the process. He even called me on a Sunday when I sent him an email. I hope I don't lose data again :) but if I do I will be going straight to Rob.

Chris was great with prompt feedback and very friendly to work with. gave 4.5 stars because it was just a lot more than we were expecting to pay and cannot afford at this time.

My son's Macbook Pro had a hard drive failure for the 4th, 5th, or 6th time. It happened so many times I can't remember, but he needed to have the data from the drive recovered, as there was some composed music he was working on for one of his classes. That is when Secure Data Recovery and Mr. Chris McMacken came into the picture. Chris was very helpful and reviewed the steps of how the data recovery was to occur. He was timely when I asked for an update as to when the recovery would complete. He informed me that they were able to have a successful recovery of the data on the drive and I just needed to advise them on what type of media device to use to save the files.

Overall, I am happy with the service Secure Data Recovery has provided.

Regards,

Mark Gillotti