Home Service LocationsNorth CarolinaWilmington
Secure & Certified
Secure Data Recovery - Company Overview

Manufacturers Approved
Approved by All Leading
Manufacturers
Manufacturers Approved

See a featured list of approved partners and manufacturers.
Testimonials
Customer Testimonials

Data Recovery Specialists in Wilmington, NC

The city of Wilmington, NC offers unique attractions for its residents and tourists, but when it comes to data loss, they are just like anyone else with a digital device. Secure Data Recovery can recover data from any device including HDDs, RAID arrays, SSDs, flash drives, and more.

Secure Data Recovery Services in Wilmington, NC
SSAE 18 Type II Audited Authorized Partner Location
Secure Data Recovery Services
1055 S College RD Suite 2
Wilmington, NC 28403
910-312-2805
Authorized Partner Location
Authorized Partner Location This is our vetted and authorized partner location. The retail store front allows for easy and convenient drop off, media removal assistance, on-demand initial diagnostics as well as professional packaging and shipping services. Partner staff is trained and experienced in all aspects of the initial data recovery process.
Walk-in Hours:
Mon-Fri: 9AM - 6PM
Sat: 10AM - 5PM
Sun: 11AM - 5PM
After Hours:
Emergency Services Available 24x7

Known as “The Port City”, Wilmington is bordered by the popular Cape Fear River that leads to Wrightsville Beach and Masonboro Island. The city has multiple sites listed on the National Register of Historic places that include old-style buildings, the USS North Carolina Battleship Memorial, and Wilmington National Cemetery. Tourists enjoy walking along the boardwalk for shopping or listening to concerts organized by the Cape Fear Blues Society. Secure Data Recovery is proud to be a part of the city’s history to help recover data from an environmental disaster in the river or recover sightseeing photos from a failed hard drive.

Expert Data Recovery Services

Secure Data Recovery Services is the authority in Hard Drive Recovery, SSD Recovery and RAID Recovery. Since 2007, our data recovery company has helped tens of thousands of individuals and businesses of all sizes successfully recover from every type of data loss scenario. We understand the importance of data in the modern world and with our Economy, Standard and Emergency Data Recovery Options and state-of-the art technology we are ready to get your lost data back right now.

Experience total piece of mind with a “No Data, No Recovery Fee” Guarantee.

What storage device can we recover for you today?

  • Hard Drive
  • SSD
  • RAID
  • SMB and Enterprise Storage
  • Mobile

Supported Devices:

  • Desktop Hard Disk
  • Laptop HDD
  • External Hard Drive
  • SATA
  • SCSI
  • IDE
  • USB and SAS

Hard Drive Failed from:

  • Drops
  • Failed Heads
  • Power Outage
  • Deletion/Formatting
  • Water/Fire Damage
  • Bad Blocks or Clicking
  • Beeping
  • Whirring Noises

Supported Devices:

  • Desktop Solid State Drive
  • Laptop & External SSD
  • SATA
  • SAS
  • M.2 and NVMe

SSD affected by:

  • Controller
  • Logic Board & NAND Failures
  • Bad Blocks
  • Firmware
  • Natural Disasters
  • Deletion/Formatting
  • Drives Not Powering On

Supported RAID Levels for Server, NAS & SAN Storage:

  • RAID 0
  • RAID 1
  • RAID 10
  • RAID 5
  • RAID 50
  • RAID 60
  • Hybrid RAID & non standard RAID Storage

RAID failure due to:

  • Drive Not Detecting
  • Controller Failure
  • Volume Corruption
  • Incorrect RAID Rebuild
  • RAID in Degraded Mode
  • User Error & RAID Repair

Supported Platforms:

  • VMware vSphere
  • ESXi
  • Microsoft Hyper-V
  • SQL Server
  • Exchange Server
  • Sharepoint
  • Citrix Xen
  • XenServer
  • Veeam
  • MySQL
  • ORACLE & others

Data Recovery for:

  • LUN
  • Virtial Machine/Disk & Database Corruption
  • Storage Pool/RAID Group Multiple Disk Failure
  • Ransomware & Incident Response
  • User Error & Natural Disasters

Supported Devices:

  • All Apple iPhone
  • iPad
  • All Android Smartphones & Tablets

Mobile Device data loss due to:

  • Physical or Water Damage
  • Bootloop
  • Cracked Screen
  • Loss of Power
  • Logic Board Failure
  • Stuck Apple Logo & Error Code 14

Security Matters in Recovery

We take your privacy seriously when you send in your media for recovery. Secure Data Recovery is SSAE 18 Type II Certified, meaning we are regularly audited by a third party to ensure we meet industry standards. Our facilities include a Class 10 ISO 4 Cleanroom, which prevent your device from experiencing further damage, giving your media the best chance at a full recovery. Our other certifications include:

  • TRUSTe Verified
  • HIPAA Compliant
  • PCI-DSS Compliant
  • GSA Approved Contractor
  • FIPS 140-2 Data Handling Practices

Transparent Customer Service

When you speak to our customer service representative, you will be guided through the recovery process and given answers to any questions you may have. Our phone lines are open 24/7 and after collecting information about your device, we will find a drop-off location closest to you out of our 150 locations. Each case we receive is given a diagnostic report complete with estimated turnaround time and price point. Our standard service comes with free diagnostics while our emergency service has an average turnaround of 48 hours. We offer a 10% student discount for our services like those studying at the University of North Carolina Wilmington.

Data Loss Scenarios

No matter what type of data loss you have experienced, our team of engineers have decades of experience working with all devices and operating systems like Windows, Linux, Unix, and Mac. Common data loss scenarios include:

  • Physical damage including environmental damage (water, fire, smoke)
  • Accidental file deletion
  • Virus damage
  • Failed mechanical hard drive

Secure Data Recovery is available to help the people of Wilmington retrieve their digital files. Call to start a risk-free case today at 1-800-388-1266.

Customer Reviews (5)

Average Rating:
5.0

This service was rated 5.0 out of 5.0 based on 5 review(s)

  • Reviewed on Dec 5 2019  |  Inman, SC

    Data saved and secured!

    Thanks to Secure Data I got all my files back after a recent fault with my laptop. The people I spoke to at Secure Data helped me promptly and made it easy. Lesson learned in backing up! I now have a secure external hard drive that I can keep my data safe and backed up.

  • Reviewed on Mar 22 2019  |  Asheboro, NC

    AAA+

    After my hard drive crashed containing over 10 years of pictures, I was able to retrieve much of what I lost in a fast, friendly manner. I would highly recommend this service.

  • Reviewed on Feb 15 2019  |  KNIGHTDALE, NC

    GREAT COMPANY!!!

    Awesome Service! The company offers great rates to repair your hard drive.

  • Reviewed on Nov 21 2018  |  raleigh, NC

    So helpful!

    My personal home PC crashed and I attempted to get it repaired locally - I was told I needed a new hard drive and that the data was irrecoverable because the drive was so damaged. I was so upset because I had years of photos (babies growing up, vacations, family milestones) as well as documents on that drive. (I know, I know, I SHOULD have been doing regular backups...) After looking at my dead hard drive sitting on my desk for a month, I decided to see if there was someone out there who might be able to retrieve SOME of my data. After comparing websites, I submitted an online inquiry to Secure Data Recovery and I immediately received a phone call back from Ryan Wiggins - he talked me through the process and answered my many questions. I''m so happy that I chose SDR: I received 99.9% of my photos and files back!! And, they came back with original filenames and in original folders like I had them on my old PC! (I had read that some data recovery services just provide you with a file dump and one has to go back and re-sort/rename all the files.) Ryan Wiggins made this entire process so easy for me and I appreciate that I had a 1-person point-of-contact. He was so responsive, helpful and knowledgeable! I highly recommend Secure Data Recovery!

  • Reviewed on Oct 16 2018  |  Wake Forest, NC

    Scott Moses is such a blessing!

    For literally two months straight, Scott Moses helped me recover all of the data off of my broken hard drive. He always answered all my questions, was always helpful, and was always polite. I will definitely use Secure Data Recovery services and contact Scott Moses if I suffer from data-loss situations in the future.

Write a Review

Your Ratings *
Request Help
Call for Immediate Assistance
910-312-2805
24 Hour Service Expert Hotline
Alternatively, you can also fill out
a request help form below

Case Details

Media Type:

Problem Description:

Contact Information

First Name:

Last Name:

Company: (optional)

Country:

Zip/Postal Code:

City:

State:

Phone Number:

Email:

Request Type / Industry:

Turnaround Time

Privacy Policy


There has been an error.
Please call 800-388-1266.