Professionals Offering Top Notch Services
We hold ourselves to the highest standards when performing data recovery and our company maintains several security certifications:
- PCI Security Standards
- SSAE 18 Type II Certified
- Privacy Shield Certified
- TRUSTe Verified
Our engineers operate out of a Class 10 ISO 4 Cleanroom, which limits the dust particles in the air to give your media the best chance at a full recovery. A third party audits our facilities on a regular basis to ensure we are meeting industry standards.
We excel beyond expectations as evident through our A+ rating with the Better Business Bureau.
BBB of Houston - Accredited Company with an A+ Rating
The BBB is Texas’ most trusted protector of consumer confidence. In our detailed company review, updated periodically by the BBB, you can investigate our track record of compliance and consistently high ratings.
» Verify our current BBB Rating
Helping Customers Any Time of Day
We offer customer support 24/7 through our phone lines and our customer service representatives will guide you through the recovery process, answer any questions, and follow up when the recovery is complete. We offer free diagnostics with our standard service and offer emergency services with an average turnaround of 48 hours when the people of Cypress need to access their data in a hurry.
Every case we receive is given a diagnostic report with an estimated turnaround time and price point, supporting our transparent practices. We even offer a 10% discount for students such as those at Lone Star College. We stand by our no recovery, no fee guarantee for every case we receive and our engineers are constantly developing new recovery methods for devices and operating systems such as Linux, Unix, Mac, and Windows.
If Your Device is Failing
There are warning signs that your device may soon be in need of recovery and the sooner you recognize these symptoms the better:
- Grinding or whirring noises
- Blue Screen of Death errors
- Disappearing Files
- Computer won’t recognize media
The best way to ensure your data will remain recoverable is to immediately shut down the device to eliminate accidental overwriting. Call the professionals at Secure Data Recovery at 1-800-388-1266 or drop off your media at our partner location in Cypress, we are located on Spring Cypress Rd. down the street from the United States Postal Service.