Top-Grade Customer Service
We understand fully well how hard data loss can affect an individual or a whole business. That’s why we make the data recovery process easy for you while our certified engineers work hard to get that data back. Whether you send your media to us directly or through one of our convenient drop-off locations, we’ll give you a risk-free diagnostic evaluation and a price quote at zero-obligation. Even better, when you choose Secure Data Recovery, you also get customer service that’s available 24/7 for whenever you need us.
Data loss never rests, and neither does our team. Our certified engineers are always training in new ways to recover your data so that they’ll try every means possible when recovering your information. Meanwhile, our R&D department works around the clock to find new ways for our engineers to get your data back, both from the media of today as well as the upcoming media of tomorrow. We’re so thorough that if somehow your data proves unrecoverable, we can promise you that no one else can get the data back. When that’s the case, you also won’t have to pay for the recovery service fee. That’s our “no data, no recovery fee” guarantee.
In recognition of our astounding customer service and fantastic data recovery success record, the Better Business Bureau has awarded us with an A+ Rating as a company! We know you’ll feel the same when you experience one of our award-winning services!
BBB Accredited Company with an A+ Rating
You can view the complete history of our A+ Rating and accreditation with the BBB, including full documentation.
» Verify our current BBB Rating
The Best Certified Specialists for Your Important Data
Every certification is a building block in our work and quality standards. It’s how we maintain our lead in the data recovery industry. With Class 10 ISO 4 Cleanrooms, we treat your media in the best environment possible, keeping airborne particles to a minimum and maximizing the chances for success. Our quality standards are so high that we’re even GSA Approved Contractors, making us a preferred choice amongst government clients. Here’s more of our certifications that help us stand above the rest:
FIPS 140-2 Level 3 Data Handling Practices
SSAE 18 Type II Certification
EU-U.S. Privacy Shield Certification
SAS 70 Audit Compliance
PCI Security Standards
Protect Your Digital Property in Chapel Hill, NC
With all of our hard disk drives, smart phones, and laptops, data loss has a lot of ways to hit your media. Whether it’s from multiple hard drive failures or a virus that wreaks havoc across your company servers, your data can be lost in a matter of minutes. Sometimes, all it takes is an instant of dropping your phone in a pond or a lightning bolt causing a bad power surge through your home computers.
Despite the many ways that data loss can strike and affect our important data, Secure Data Recovery can be your single solution in all these cases. Call us at 1-800-388-1266 for our 24/7 customer service and we’ll make sure you get your data back!